trabajo unidad 2 janira fernandez
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TOURIST INFORMATION OFFICES OF
GRANADA
1. List of the tourist offices in origin that may have influenced the arrival of
tourists to Granada:
TOURSPAIN: TURESPAÑA's national tourism agency responsible for the
marketing of Spain in the world and to create value for its tourism sector by
encouraging the environmental economic, social and sustainable means domestic
destinations. Its mission is to be the vanguard of the Spanish tourism strategy,
coordinating and leading public and private actors.
Spain tourism brand, Marketing and Knowledge are the three pillars on which
Turespaña bases its strategy and action, all based on public-private partnership.
Turespaña has a network of 33 Ministries of Tourism abroad cells that act as both
knowledge and marketing and business platform for the sector. His role abroad is
essential for the implementation of the strategy of the international tourism
promotion. The National and Integral Plan of Tourism approved by the Council
of Ministers is the roadmap of the Spanish State Tourism Administration to
create the foundations of a competitive tourism sector in the new international
scenario
French office:
Address: 22 Rue Saint Augustin
75002 Paris
E-Mail: [email protected]
www.spain.info/fr_FR/
Phone: +33 01 45 03 82 50
Fax.:+33 140725204
English office: London
Adresse: SPANISH TOURIST OFFICE
6th floor, 64 North Row
LONDON W1K 7DE Promotion phone: 4675515/13/16
Turistic information website: www.spain.info/contact
Phone of Comunicación / Prensa: 3172040
E-Mail: [email protected]
www.spain.info/uk/tourspain
Influence zone: United Kindom
Japanese office:
NATIONAL TOURIST OFFICE OF SPAIN
Daini Toranomon Denki Bldg. 6F3-1-10 Toranomon, Minato-ku
TOKYO 105-0001
E-mail: [email protected]
www.spain.info/jp
Influence zone:Japón, Corea del Sur, Taiwán
Germany offices:
Berlin;
Spanisches Fremdenverkehrsamt
Lietzenburger Straße 99 5.OG
10707 BERLIN
Teléfono de Información Turística:
+49308826543
Teléfono para Comunicación / Prensa:
+49308826542
E-mail: [email protected]
www.spain.info/de/tourSpain Influence zone: Germany
Munich:
Address: SPANISCHES FREMDENVERKEHRSAMT
Post-Fach nº 151940
Schubertstrasse, 10
80336 MUNCHEN
Turistic information phone: +498953074611/12
Email: [email protected] / [email protected]
/www.spain.info/de/TourSpain
Influence zone: Germany
Frankfurt;
Address: SPANISCHES FREMDENVERKEHRSAMT
Myliusstrasse, 14, 60323 FRANKFURT MAIN
Promotion phone: 173617
Touristic information phone: +4969725033 [email protected]
Phone for Comunicación / Prensa: 725084
Email: [email protected]
www.spain.info/de/TourSpain Influence zone: Germany
Dusseldorf;
Address: SPANISCHES FREMDENVERKEHRSAMT
Grafenberger Allée, 100 - Kutscherhaus
40237 DÜSSELDORF
Touristic information phone: 49211/6803980
Phone for Comunicación / Prensa: 6985405
Fax: 49211/680398549211/6803986
E-mail: [email protected]
www.spain.info/de/TourSpain
Influence zone: Germany
2. LIST ALL THE TOURISM INFORMATION OFFICES IN GRANADA:
Municipal touristic information office
Dirección: Ayuntamiento de Granada, Plaza del Carmen s/n, 18071 Granada
Teléfono:958 24 82 80
Horario: · 10:00–19:00
INFORMATION THAT PROVIDE: Give the information about Granada city, also information about accommodation and
their availability; they sell Granadacard which include the main monuments and public
transport.
Convention bureau
Information about Albaicín
What to do?
how they advertised?
- They promoted through websites, brochures, social networks, fairs.
OF THE COUNCIL
Tourism office. Patronato de Turismo de Granada. Dirección: Cárcel Baja, 3, 18001 Granada
Teléfono:958 24 71 28
Horario: 9:00–20:00
Web: http://www.turgranada.es/
INFORMATION THAT PROVIDE:
Information point of the tourism Patronato Provincial of Granada in
the Federico Garcia Lorca airport . Región: Granada
Localidad: Chauchina
Address: Aeropuerto Federico García Lorca. Salidas y llegadas
Código Postal: 18330 Teléfono: 958245269
Web: www.turgranada.es
Email: [email protected]
INFORMATION THAT PROVIDE:
Punto Municipal de Información Turística Alhambra
Real de la Alhambra Granada
902 405 045
http://www.granadatur.com/
INFORMATION THAT PROVIDE:
Turistic information point of the Albaicín - Casa de las Chirimías
Carrera del Darro, 16 Granada
INFORMATION THAT PROVIDE:
Tourism information of Granada de la junta de Andalucía
Calle Santa Ana, 4 bajo
18009 Granada
Teléfono: 958 575 202
Fax: 958 575 203
Correo electrónico: [email protected]
INFORMATION THAT PROVIDE:
1. List all the institutions or private companies who offer tourist information,
and what kind of information.
Cicerone, have information kiosk, which provides tourist information
Plaza Bib-Rambla. Kiosco blanco y verde.
Esquina más próxima a la Catedral.
Telf: +34-607691676
Telf: +34-958561810
Horario:
Mayo – Septiembre: 10 a 14 y 16 a 20/-Octubre – Abril: 10 a 18
INFORMATION THAT PROVIDE: CICERONE born in 2003 with the heart in the
streets and squares of the city of Granada, they offer the best guided tours of Granada
but also a kiosk "meeting point" CICERONE of the Plaza Bib-Rambla has become a
reference in the city, offering daily touristic and cultural information to all who Visit
because they specialize in Granada.
GUIASGRANADA.COM:
Guiasgranada.com
GUIAS OFICIALES DE GRANADA
Alhambra Valparaíso Ocio y Cultura S.L.
C.I.F.: B-18609719.
"Empresa de Servicios Turísticos - Visitas guiadas"
C/ Varela 2. 1º B. 18009. Granada. España.
Teléfono: 0034 958225226 - Telf./Fax:0034 902636459 - Móvil: 0034 677417790
INFORMATION THAT PROVIDE:
THIS IS GRANADA:
INFORMATION THAT PROVIDE:
This is Granada: Is the brand under which our cities are marketed Audio guide. We
turn the whole city into a great museum to visit, because as important is the memorial
monument and the environment, "city", know its streets and squares, which are the
setting where the story unfolds.
This is ... born with the idea of covering this tourist-cultural service, offering the right
answer to the needs and motivations of all individual tourists and visitors to our city,
offering them an answer to their destination expectations.
Our works are written and designed by renowned authors in each of the cities, it is
writers, academics and official chroniclers, which tell us so enjoyable and entertaining
history and traditions, characters and legends.
4. Focusing on the city of Granada, compare the type of information provided in
the Government of Andalusia, one of the County Council and City Hall. In the
comparison will mention the following: information, ways of providing
information, ways of promoting the province (websites, attending trade fairs,
tourist information points in key places, offers etc.
Tourism
information
offices from the
Junta de
Andalucía
Tourism office
information of
Patronato.
Tourism
information office
of City Hall
Information Provide
information about
Andalucía ,
accommodation ,
where to go , where
to eat, also propose
plans, maps,
multimedia
material, they also
have useful
information like
emergency
numbers , events.
language that they
speak: Spanish,
English,
Portuguese, Italian
Provide
information about
Granada and
surroundings, also
gives information
about professional
area in Granada as
a tourist brand.
Touristic news,
Granada Touristic
dates,
accommodation,
where to go, Maps.
Language: Spanish,
English, Italian,
Portuguese
There is a school
about rural and
natural tourism.
Provide
information about
Granada city, gives
information about
accommodation,
where to go, useful
information like
emergency
numbers, map,
resources.
Language: English,
Spanish, Italian.
Ways of providing E-mail, website,
social networks,
brochures.
E-mail, Websites,
social networks,
brochures.
E-mail, website,
brochures.
Ways of
promoting
Fairs ( Fitur), social
networks, website.
Fairs, social
networks.
Fairs, social
networks
5. Study the staff of the tourist office that you choose. Make a chart of it and
mentions the main functions to be performed by each employee.
The main activity of these offices is providing de local information about
GRANADA; these are the functions of each position:
- Area of the manager: This is the area of control about the offices and the
control of the budget.
- Administrative section: Track invoices, payments, management and monitoring
equipment computer.
- Technical system: Control of social networks, Granada film offices, production,
distribution all the information, tourist and cultural agenda, trainings interns.
- Intern: Is the person who is in charge of learned that how work the tourist
information office with the final purpose is part of the team one day.
The tourist information it is renewed every 4 months.
The tourist information offices of the City Hall
6. List of collaborating companies with the tourist information office.
CAMPSITE 29
Category 1 5
Category 2 18
Category 3 6
PETS ACCOMMODATION 5
4**** 3
3 *** 1
1 * 1
APARTAMENTS WITH PETS 3
3 keys 1
2 keys 2
HOSTAL PETS 3
2 ** 2
1* 1
PENSIONS 2
HOTELS AND APARTMENTS
Albaicín y Sacromonte 11
3*** 10
4**** 1
Alhambra 8
4**** 1
1* 1
2** 1
1* 2
CITY HALL AND SAN MATÍAS 5
1* 5
City Councillor
Administrative section
Technical Section
Intern
Area of Manager
4**** 2
3*** 1
BUS STATION 3
4**** 1
2** 2
OUT OF URBAN PLACE 3
4**** 1
2** 2
2 keys 1
GRAN VÍA / CATHEDRAL 14
5***** 2
4**** 1
3*** 7
2** 4
Apartment 11
PALACIO DE CONGRESOS/ P.
DE LAS CIENCIAS
4**** 4
2** 1
PUERTA REAL / RECOGIDAS 19
APARTAMENTO 5
REALEJO 6
SAN JUAN DE DIOS / GRAN
CAPITAN / FUENTE NUEVA
9
SERVICES
Rental and coah services 15 companies
GUIDED TOURS IN GRANADA
19
MUSEUMS ( ALBAICIN,
ALHAMBRA, CENTER, CAMINO
RONDA, REALEJO Y
SACROMONTE)
17
FOOD AND BEVERAGE 250
JANIRA FERNÁNDEZ RUÍZ