track industria manufacturing: everis manufacturing

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Salesforce Essentials – Manufacturing Madrid, 25 de Mayo 2016

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Page 1: Track Industria Manufacturing: Everis manufacturing

Salesforce Essentials – Manufacturing

Madrid, 25 de Mayo 2016

Page 2: Track Industria Manufacturing: Everis manufacturing

Índice

1. Supervivencia corporativa2. ¿Qué paradigmas tecnológicos

subyacen?3. 9 cosas que no están pasando4. Descubre cómo podemos

ayudarte…

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Source: Havard Business Review 3

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¿Qué paradigmas tecnológicos subyacen?

EVERIS VISION OF TECH DISRUPTIVE TRENDS

Intelligent robots that allow repetition of tasks without

human intervention

Autonomous robots

Wearable devices allowing executing actions remotely

Mobility

Imitation, using real data of a future operation

Simulation

“Print” of a physical object directly from a CAD file

Additive manufacturing

Technology in all the objects of the value chain and

network monitoring and controlling them

Internet of Things

Digital elements that facilitate information about the status

of a product

New human interfaces

Focus on network interaction for social selling/service or reputation management

Social

Cloud

Internet-based solutions for computing needs

Big Data & Analytics

Real time management of data, analysis and decision

making

Cyber security

Technologies, designed to protect digital elements form

attacks

The use of game mechanics for non-game uses

Gamification

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9 cosas que no están pasando…

• B2B2C (Custormer centricity)

• Transformación digital

• Industria 4.0

• Agility, Time to market

• Horizontal & Vertical Integration

• Internacionalización

• Tech disruptive trends

…que me obligan a trasformar

la organización para

aprovechar una serie de

oportunidades y tendencias…

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El coste de las materias primas y de la energía no están afectando a mi cuenta de resultados

No estoy perdiendo posicionamiento ni tengo excesiva dependencia del canal indirecto

(distribuidores)

Mis proveedores y partners no son clave en capturar posibles sinergias que incremente mi eficiencia operativa

La propuesta de valor de mi portfolio de productos es diferencial en el mercado y no invierto en potenciar acuerdos con mis clientes para el desarrollo de nuevos productos y/o soluciones

Mis procesos están perfectamente alineados y prácticamente no tienen heterogeneidad en función de la línea de negocio, geografía, etc.

Disponer de información en tiempo real no me aporta una ventaja competitiva frente a la competencia

No necesito transformar y optimizar el Totex

No están entrando nuevas empresas en mi sector con nuevos modelos de negocio

Tengo claro que rol quiero jugar en la economía digital

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¿Te acompañamos a afrontar con éxito tus

retos?

Descubre cómo podemos ayudarte …

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Global Salesforce.com Capabilities

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• 12 años de historia de éxito de NTT Data con 37.000 licencias de usuario• NTT tiene centros de datos en Tokio y Londres

Países 6

Certificaciones 291

AMERICA

Países 21

Certificaciones 131

APAC

Países 42

Certificaciones 247

EMEA

everis has become one of the biggest player of Salesforce in Spain for Salesforce

initiative and is the first of BIG ONES to open the practice in LATAM

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everis credentials

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System Integration

Vertical Knowledge

CRM (360º customer view, Sales, Service & Marketing)

Custom apps and reporting

Banking Utilities TelecomIndustry

Rationalize their CRM systems

Unify all the counter operation

Consolidated prospect/client information

Implementation of new enterpriseCRM

Global support system to customers

APAC automotive CRM and dealer

EMEA global definition of CRM

Customer marketing campaigns

Salesforce B2B adoption and healthcheck for all countries of VF

Predictable Salesforce.com updates for better service and accuracy

Project to realize a SFA solution based on SFDC Platform to support Small Business BU

Salesforce global aplicationframework deployment and creation of apps

Telefonica Corporative Sponsorship tool

SalesForce Solutions Center maintenance

New interface for Vodafone Spain retail shops to unify , simplify and organize the activity of the different systems

Commercial agenda processes

Sales Cloud CRM Aqualogy in Spain, Latam and UK

Global Senior Management relationships CRM

Project Portfolio and I+D+I & Corporate Responsibility tool

Global Implementation of Sales CRM

Mobile app for commercial operational process of EMEA sales activity

Wholesale CRM for Spain, UK and Brazil

Sales CRM for BBVA in USA

Sales representatives to manage everyday work

Real State management and public portal

JLR event management

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