transcending our tribe

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Whitney Hess [email protected] http://whitneyhess.com @whitneyhess Transcending Our Tribe

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My closing plenary at IA Summit 2010 in Phoenix, AZ. Sunday, April 11, 2010.

TRANSCRIPT

Page 2: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

մեe Truth About Me

Page 3: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

I’m amazed at the position I find myself

in today

Page 4: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

IA Summit ’09: My first public solo presentation

IA Summit ’08: My first IA Summit

Page 5: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

IA Summit Closing Plenaries:

2005 - Andrew Dillon 2006 - Peter Merholz2007 - Rashmi Sinha2008 - Andrew Hinton2009 - Jesse James Garrett2010 - Whitney Hess

Page 6: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

IA Summit Closing Plenaries:

2005 - Andrew Dillon 2006 - Peter Merholz2007 - Rashmi Sinha2008 - Andrew Hinton2009 - Jesse James Garrett2010 - Whitney Hess WTF!

Page 7: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

I don’t need you to tell me

how green I am

Page 8: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

Synchronicitybrought me here

Page 9: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

{Who I Am Who I Want to Be

My pursuit of happiness

Page 10: Transcending Our Tribe

gapingvoid.com

Page 11: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

մեe Tribe

Page 12: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

You are not alone

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Whitney Hess ❦ @whitneyhess

Egos: few

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Whitney Hess ❦ @whitneyhess

“If I have seen further it is by standing upon the

shoulders of giants.”

– Isaac Newton

Page 15: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

Who is your mentor?

Who calls you their mentor?

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Whitney Hess ❦ @whitneyhess

“Knowing where one belongs can transform an ordinary person

– hardworking and competent but otherwise mediocre –

into an outstanding performer.”

– Peter F. Drucker

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Whitney Hess ❦ @whitneyhess

Love

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Whitney Hess ❦ @whitneyhess

Do what you love in the service of people who love what you do

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Whitney Hess ❦ @whitneyhess

Is this your job or your passion?

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Whitney Hess ❦ @whitneyhess

Why do you care?

Why are you here?

Page 22: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

Workvs.

Life’s work

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Whitney Hess ❦ @whitneyhess

մեis isn’t a job, it’s a calling

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մեisIsIndexed.com

Page 25: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

Our Common Mission

Page 26: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

We help people enhance their own lives

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Whitney Hess ❦ @whitneyhess

մեe Butterfly Effect

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Whitney Hess ❦ @whitneyhess

We want to change the world

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Whitney Hess ❦ @whitneyhess

If you wanna be somebody, if you wanna go somewhere,

you better wake up and pay attention

– Sister Act 2

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մեisIsIndexed.com

Page 31: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

Wake-Up Call

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Whitney Hess ❦ @whitneyhess

It’s not about you(or us)

Page 33: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

We design systems that enable more

successful behaviors, but we don’t make them.

Page 34: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

“Like so many brilliant people, [we] believe that

ideas move mountains. But bulldozers move mountains

– ideas show where the bulldozers should go.”

– Hugh MacLeod

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Whitney Hess ❦ @whitneyhess

It’s time to focus our energy outside of the UX tribe,

to become recognized leaders to makers & management

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Whitney Hess ❦ @whitneyhess

How do we gain influence?

Over our companies, colleagues and clients

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Whitney Hess ❦ @whitneyhess

“մեe price of greatness is responsibility.”

– Winston Churchill

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Source unknown

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Whitney Hess ❦ @whitneyhess

What’s Holding Us

Back?

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Whitney Hess ❦ @whitneyhess

We heroize the tools

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Whitney Hess ❦ @whitneyhess

A fancy tool is just a pillar to hide behind

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Whitney Hess ❦ @whitneyhess

We limit ourselves

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Whitney Hess ❦ @whitneyhess

We accommodate out of guilt. We attack out of anger.

We avoid out of fear.

– William Ury

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Whitney Hess ❦ @whitneyhess

We’re afraid to be wrong

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Whitney Hess ❦ @whitneyhess

You screw up every day and everyone

already knows it.

But do you admit it?

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Whitney Hess ❦ @whitneyhess

Celebrate Fear

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Whitney Hess ❦ @whitneyhess

Fear is growth

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Whitney Hess ❦ @whitneyhess

Love hurts

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Whitney Hess ❦ @whitneyhess

Live in pursuit of the OSM(Oh Shit Moment)

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Whitney Hess ❦ @whitneyhess

Fail magnificently

(Love demands that you do)

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Whitney Hess ❦ @whitneyhess

“Not doing it – when you know full well

you had the opportunity – that hurts far more than

any failure.”

– Hugh MacLeod

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մեisIsIndexed.com

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Whitney Hess ❦ @whitneyhess

Perfection ≠ Credibility

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Whitney Hess ❦ @whitneyhess

մեis is my biggest OSM

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Whitney Hess ❦ @whitneyhess

Promote Inclusion

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Whitney Hess ❦ @whitneyhess

Recognize the destructive impact

of your words

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Whitney Hess ❦ @whitneyhess

“If you try to dominate people,

you are already defeated.”

– Terry Dobson, master of Aikido

Page 58: Transcending Our Tribe

Whitney Hess ❦ @whitneyhess

Be assertive without being aggressive

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Whitney Hess ❦ @whitneyhess

“Your intellectual arrogance is causing

disabling ignorance.”

– Peter F. Drucker

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Whitney Hess ❦ @whitneyhess

All human beings have a basic need to be

recognized

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Whitney Hess ❦ @whitneyhess

We Need To Lead

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Whitney Hess ❦ @whitneyhess

Chutzpah(a.k.a. audacity)

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Whitney Hess ❦ @whitneyhess

Conviction

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Whitney Hess ❦ @whitneyhess

Adaptability

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Whitney Hess ❦ @whitneyhess

Act As If

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Whitney Hess ❦ @whitneyhess

True leaders inspire others to lead

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Whitney Hess ❦ @whitneyhess

Our Legacy

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Whitney Hess ❦ @whitneyhess

Some say they have20 years’ experience,

when all they really have is one year’s experience,

repeated 20 times.

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Whitney Hess ❦ @whitneyhess

Can your company succeed without you?

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Whitney Hess ❦ @whitneyhess

Can your company succeed without you?

(No? Are you proud of that?)

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Whitney Hess ❦ @whitneyhess

What is our legacy?

(Is it outside this room?)

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Whitney Hess ❦ @whitneyhess

Let’s not be a footnote in a technology textbook

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Whitney Hess ❦ @whitneyhess

Our legacy rests on all of our shoulders

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մեank you.

մեe Radical Leap by Steve Farberմեe Radical Edge by Steve Farberմեe Power of a Positive No by William UryIgnore Everybody by Hugh MacLeodManaging Oneself by Peter F. Drucker

Whitney Hess [email protected]

http://whitneyhess.com@whitneyhess