transcending our tribe
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My closing plenary at IA Summit 2010 in Phoenix, AZ. Sunday, April 11, 2010.TRANSCRIPT
Whitney Hess ❦ @whitneyhess
I’m amazed at the position I find myself
in today
Whitney Hess ❦ @whitneyhess
IA Summit ’09: My first public solo presentation
IA Summit ’08: My first IA Summit
Whitney Hess ❦ @whitneyhess
IA Summit Closing Plenaries:
2005 - Andrew Dillon 2006 - Peter Merholz2007 - Rashmi Sinha2008 - Andrew Hinton2009 - Jesse James Garrett2010 - Whitney Hess
Whitney Hess ❦ @whitneyhess
IA Summit Closing Plenaries:
2005 - Andrew Dillon 2006 - Peter Merholz2007 - Rashmi Sinha2008 - Andrew Hinton2009 - Jesse James Garrett2010 - Whitney Hess WTF!
Whitney Hess ❦ @whitneyhess
I don’t need you to tell me
how green I am
Whitney Hess ❦ @whitneyhess
Synchronicitybrought me here
Whitney Hess ❦ @whitneyhess
{Who I Am Who I Want to Be
My pursuit of happiness
gapingvoid.com
Whitney Hess ❦ @whitneyhess
“If I have seen further it is by standing upon the
shoulders of giants.”
– Isaac Newton
Whitney Hess ❦ @whitneyhess
Who is your mentor?
Who calls you their mentor?
Whitney Hess ❦ @whitneyhess
“Knowing where one belongs can transform an ordinary person
– hardworking and competent but otherwise mediocre –
into an outstanding performer.”
– Peter F. Drucker
Whitney Hess ❦ @whitneyhess
Do what you love in the service of people who love what you do
Whitney Hess ❦ @whitneyhess
Is this your job or your passion?
Whitney Hess ❦ @whitneyhess
Why do you care?
Why are you here?
Whitney Hess ❦ @whitneyhess
մեis isn’t a job, it’s a calling
մեisIsIndexed.com
Whitney Hess ❦ @whitneyhess
We help people enhance their own lives
Whitney Hess ❦ @whitneyhess
We want to change the world
Whitney Hess ❦ @whitneyhess
If you wanna be somebody, if you wanna go somewhere,
you better wake up and pay attention
– Sister Act 2
մեisIsIndexed.com
Whitney Hess ❦ @whitneyhess
It’s not about you(or us)
Whitney Hess ❦ @whitneyhess
We design systems that enable more
successful behaviors, but we don’t make them.
Whitney Hess ❦ @whitneyhess
“Like so many brilliant people, [we] believe that
ideas move mountains. But bulldozers move mountains
– ideas show where the bulldozers should go.”
– Hugh MacLeod
Whitney Hess ❦ @whitneyhess
It’s time to focus our energy outside of the UX tribe,
to become recognized leaders to makers & management
Whitney Hess ❦ @whitneyhess
How do we gain influence?
Over our companies, colleagues and clients
Whitney Hess ❦ @whitneyhess
“մեe price of greatness is responsibility.”
– Winston Churchill
Source unknown
Whitney Hess ❦ @whitneyhess
What’s Holding Us
Back?
Whitney Hess ❦ @whitneyhess
A fancy tool is just a pillar to hide behind
Whitney Hess ❦ @whitneyhess
We accommodate out of guilt. We attack out of anger.
We avoid out of fear.
– William Ury
Whitney Hess ❦ @whitneyhess
We’re afraid to be wrong
Whitney Hess ❦ @whitneyhess
You screw up every day and everyone
already knows it.
But do you admit it?
Whitney Hess ❦ @whitneyhess
Live in pursuit of the OSM(Oh Shit Moment)
Whitney Hess ❦ @whitneyhess
Fail magnificently
(Love demands that you do)
Whitney Hess ❦ @whitneyhess
“Not doing it – when you know full well
you had the opportunity – that hurts far more than
any failure.”
– Hugh MacLeod
մեisIsIndexed.com
Whitney Hess ❦ @whitneyhess
Perfection ≠ Credibility
Whitney Hess ❦ @whitneyhess
մեis is my biggest OSM
Whitney Hess ❦ @whitneyhess
Recognize the destructive impact
of your words
Whitney Hess ❦ @whitneyhess
“If you try to dominate people,
you are already defeated.”
– Terry Dobson, master of Aikido
Whitney Hess ❦ @whitneyhess
Be assertive without being aggressive
Whitney Hess ❦ @whitneyhess
“Your intellectual arrogance is causing
disabling ignorance.”
– Peter F. Drucker
Whitney Hess ❦ @whitneyhess
All human beings have a basic need to be
recognized
Whitney Hess ❦ @whitneyhess
Chutzpah(a.k.a. audacity)
Whitney Hess ❦ @whitneyhess
True leaders inspire others to lead
Whitney Hess ❦ @whitneyhess
Some say they have20 years’ experience,
when all they really have is one year’s experience,
repeated 20 times.
Whitney Hess ❦ @whitneyhess
Can your company succeed without you?
Whitney Hess ❦ @whitneyhess
Can your company succeed without you?
(No? Are you proud of that?)
Whitney Hess ❦ @whitneyhess
What is our legacy?
(Is it outside this room?)
Whitney Hess ❦ @whitneyhess
Let’s not be a footnote in a technology textbook
Whitney Hess ❦ @whitneyhess
Our legacy rests on all of our shoulders
մեank you.
մեe Radical Leap by Steve Farberմեe Radical Edge by Steve Farberմեe Power of a Positive No by William UryIgnore Everybody by Hugh MacLeodManaging Oneself by Peter F. Drucker
Whitney Hess [email protected]
http://whitneyhess.com@whitneyhess
❦