transport administration stockholm county council sweden's roadmap for a national integrated...

Transport AdministrationStockholm County Council

Sweden's roadmap for a national integrated and interoperable ticketing

and fare management

Anders LindströmCEO Stockholm Public Transport

04/19/23

Anders Lindström Sweden's roadmap for a national integrated and

interoperable ticketing and fare management

1

Operating costs and maintanaceca 10,5 mdr/SEK

year

2,7 million boardings/day

Every summer boat traffic to 270

piers

74% of the SL-traffic

is operated on renewable fuel

SL has 80% market share of

the morning rushhour

Short facts about our transport systemShort facts about our transport system



Short facts about our passengersShort facts about our passengers

76% satisfied passengers

(Special transport 88%)

763 000passengers

per day

10 700 special tranports journeys

per day

sl.se has160 000 visitors

per day

Passengers Waxholmsbolaget

4 million/year




The Stockholm region’s challenges

The strain on public transport is increasing which leads to:– Greater need for investment

and development– Increased costs

A fundamental issue is that:– Public transport can be

developed by at least the same rate as population growth

– The whole transport system is planned so that public transports market share will increase

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4


Strategic Principles of Stockholm and large parts of the industry

Use the investments!

Balance the objectives!

What's the difference in technique?

Lowest common denominator!

Public Transport Act!

Customer focus!

Validation!

Stockholm is growing!

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5

National travel planner with purchase function

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6


Purpose and targets!

To simplify for the seldom traveler to find and purchase, their journey is presented in a national travel planner with purchase function

Target image:– Simplify for seldom traveler on this journey to buy tickets

for public transport– Simplify travelling over the county boundaries– Simplify travelling with different actors– Simplify integration with commercial traffic

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7


Principals Focus on the need for the traveller

– Thereafter focus on the technical aspects

Geographical perspective– Regional and national

New Law "The public transport act"– Challenges with commercial and subsidized public

transport

Current technology limits and boundaries shall not be controlling– Payment systems and traffic information should

approach each other, and not be separate systems

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8


What is the project about, and not?

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Ticketing and payment projects is an arena for collaboration

on ticketing and payment systems.

It’s not a development arena for ticketing and payment

systems. Development takes place in each player.

The ticket and payment project interacts branch players

around common standards and common interfaces.

The goal is to link the actors system and make it easy for our

customers to buy tickets in public transport.

Success requires a clear commitment from the branch!

The project identified, early, areas that the customer found

lacking in the system which are meant to be solved by each

actor.

9


21 counties - a challenge for Swedish public Transport

Sweden consists of 21 counties Each county represents a public

transport authority Each county has its own political

ruling Each county includes several

municipalities (a total of 290 pcs) Getting all the country's political wills

to cooperate with commercial actors is a challenge !

Three counties account for about 80% of the country's public transport

Tot pop. 2,2 milj.

336 pop/km2

Tot.pop 1,6 milj. 68 pop/km2

Tot.pop 1,3 milj. 116pop/km2

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10


How to do it?

Gradual development– Priority 1: "Here and Now"

Vital interest to the current system to work out

– Priority 2: "With the existing system" Improve and assist travellers

– Priority 3: "What comes after the existing system?”

– Cooperation with other major regional public transport actors

– Nordic context

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11


The stakeholders!

It’s important and essential to identify and involve the different stakeholders early– The involvement should be

an iterative process throughout the project

– Easier said than done ... Do not underestimate the

effect when everyone has the opportunity to be involved

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2. Method for machine reading of

tickets (paper / mobile / other

screen)

132014-

062015-

062016-

062017-

062018-

062019-

062020-

06

1. Journey Planner that

supports purchase

3. Sell each other's tickets in their own apps

4. Guideline for symbols and

messages

5. Pay by credit card in

connection with the journey

6. Common method for automatic

identification of customer / ticket

7. Standard relating to technical interfaces receives ticket and payment system

8. National architecture regarding ticketing and payment system that

enables interaction with other service providers

There’s more to come!

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The 8 targets on a timeline

Additional informationAppendix

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Tickets

Paper– Zone– Special tickets

Mobile– Text message based tickets

Electronic– Zone– Purse – ”Reskassa”– Short tickets i.e. 24/72 hrs. and weekly pass– Long tickets i.e.. 30, 90 and 360 days

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Zones

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