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Using Your Palm Treo 700w Smartphone


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Intellectual Property Notices 2005-2006 Palm, Inc. Palm, Treo, the Palm and Treo logos, and Palm Powered are amongthe trademarks or registered trademarks owned by or licensed to Palm, Inc. Microsoft,ActiveSync, Excel, Outlook, PowerPoint, MSN, Windows Mobile, Windows Media andWindows are either registered trademarks or trademarks of Microsoft Corporation in theUnited States and/or other countries. All other brand and product names are or may betrademarks of, and are used to identify products or services of, their respective owners.

This product is protected by one or more of the following United States patents:

6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029; 6,957,397;6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667; 6,940,490;

6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276; 6,850,780;6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699;6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490; 6,745,047;6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892; 6,712,638;6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803; 6,618,044;6,590,588; 6,539,476; 6,532,148 ;6,523,124; 6,519,141; 6,516,202;

6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824;6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877; 6,381,650;6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857; 6,185,423;6,147,314; 6,115,248; 6,064,342; D421,251; D429,252; D466,128;D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304.

MPEG Layer-3 audio decoding technology is licensed from Fraunhofer IIS and Thomson.http://www.iis.fraunhofer.de/amm/ . Palm, Inc. is an authorized licensee of theMultiMediaCard trademark.

All rights reserved.

PN: 406-10383-00v. 2.0
http://www.iis.fraunhofer.de/amm/http://www.iis.fraunhofer.de/amm/


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Disclaimer and limitation of liabilityPalm, Inc. and its suppliers assume no responsibility for any damage or loss resulting fromthe use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss orclaims by third parties that may arise through the use of this software. Palm, Inc. and itssuppliers assume no responsibility for any damage or loss caused by deletion of data as aresult of malfunction, dead battery, or repairs. Be sure to make backup copies of all importantdata on other media to protect against data loss.

End user noticeMicrosoft Voice Command Version 1.5 for Windows Mobile

IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle whileusing Device Software.

Operating certain parts of this Device requires user attention. Diverting attention away fromthe road while driving can possibly cause an accident or other serious consequences. Evenoccasional, short diversions of attention can be dangerous if your attention is diverted awayfrom your driving task at a critical time. Do not change system settings or enter data non-

verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner beforeattempting these operations. This is important since while setting up or changing somefunctions you might be required to distract your attention away from the road and removeyour hands from the wheel.

Microsoft makes no representations, warranties or other determinations that ANY use of theSoftware Product is legal, safe, or in any manner recommended or intended while driving orotherwise operating a motor vehicle.


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General Operation

Voice Command Control: Many of the functions of the Device Software can be accomplishedusing only voice commands. Using voice commands while driving allows you to initiate the

command with a button and then operate the Device mostly without removing your handsfrom the wheel.

Prolonged Views of Screen: If you are driving, do not access any function requiring aprolonged view of the screen. Pull over in a safe and legal manner before attempting toaccess a function of the system requiring prolonged attention. Even occasional short scans tothe screen may be hazardous if your attention has been diverted away from your driving taskat a critical time.

Volume Setting: Do not raise the volume excessively. Keep the volume at a level where youcan still hear outside traffic and emergency signals while driving. Driving while unable to hearthese sounds could cause an accident.

Let Your Judgment Prevail:The Device Software is only an aid. Make your driving decisionsbased on your observations of local conditions and existing traffic regulations. The DeviceSoftware is not a substitute for your personal judgment.

Use of Speech Recognition Functions: Speech recognition software is inherently a statisticalprocess which is subject to errors. It is your responsibility to monitor the speech recognitionfunctions and address any errors.


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v

Table of Contents

Welcome................................................................................................... 1Whats in the box?.......................................................................................................2What you need to use your smartphone...................................................................3

Chapter 1: Setting up your smartphone and computer ...................... 5Palm Treo 700w smartphone overview.................................................................5Installing the battery ...................................................................................................8Charging the battery ...................................................................................................9Turning your smartphone on/off .............................................................................11Making your first call ................................................................................................12Setting up your computer ........................................................................................15

Chapter 2: Moving around on your smartphone ............................... 19

Moving around the screen .......................................................................................19Using the keyboard...................................................................................................26Opening and closing applications ...........................................................................30Using your Today screen..........................................................................................31Synchronizing contacts and other info....................................................................32Battery life..................................................................................................................34

Where to learn more.................................................................................................35


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vi

Chapter 3: Using Your Phone............................................................... 37Phone overview.........................................................................................................37Making calls ...............................................................................................................41Receiving calls ...........................................................................................................46Using voicemail.........................................................................................................47Managing active calls ...............................................................................................48More ways to manage calls......................................................................................50Defining speed dial buttons .....................................................................................54Using a phone headset.............................................................................................58

Chapter 4: Staying Organized.............................................................. 61Contacts .....................................................................................................................61

Calendar.....................................................................................................................63Tasks .........................................................................................................................71Notes ..........................................................................................................................74Calculator...................................................................................................................77

Chapter 5: Using Email and Other Wireless Services........................ 79

Sending and receiving messages and email ..........................................................79Using Pocket MSN ..................................................................................................103Browsing the web ...................................................................................................104Connecting to devices with Bluetooth wireless technology..............................110Beaming information with IR .................................................................................114


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vii

Chapter 6: Playing Media Files ...........................................................117Pictures & Videos ....................................................................................................117Windows Media Player Mobile ..............................................................................127

Chapter 7: Staying Productive........................................................... 133Word Mobile............................................................................................................133

PowerPoint Mobile..................................................................................................140Excel Mobile ............................................................................................................142

Chapter 8: Managing Files and Applications ................................... 155Using Find................................................................................................................155Installing applications.............................................................................................157

Removing applications ..........................................................................................160Setting synchronization options ............................................................................161Sharing info .............................................................................................................165Using expansion cards ...........................................................................................166

Chapter 9: Customizing Your Smartphone....................................... 173

Today screen settings.............................................................................................173Phone settings.........................................................................................................175System sound settings ..........................................................................................180Display and appearance settings...........................................................................183Application settings ................................................................................................185Locking your smartphone and info........................................................................189Using Auto-Keyguard and touchscreen lockout...................................................190


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System settings.......................................................................................................194Connection settings ................................................................................................201

Chapter 10: Troubleshooting ..............................................................211Transferring info from another device ..................................................................211Trouble installing the desktop software?..............................................................212

Resetting your smartphone....................................................................................213Performance ............................................................................................................217Screen .....................................................................................................................218Network connection................................................................................................219Synchronization (ActiveSync software)...............................................................224Email ........................................................................................................................230

Web ..........................................................................................................................234Camera.....................................................................................................................235Third-party applications..........................................................................................236Making room on your smartphone........................................................................238Voice quality ............................................................................................................239

Glossary................................................................................................ 241Regulatory Information....................................................................... 245

FCC ...........................................................................................................................247

Specifications....................................................................................... 253

Index ..................................................................................................... 257


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Using Your Treo 700w Smartphone 1

Welcome

WelcomeCongratulations on the purchase of your Palm Treo 700wsmartphone. In one compact and indispensable device, you now haveall of the following:

An advanced mobile smartphone A Windows Mobile organizer with portable expansion capability

(MultiMediaCard/SD/SDIO)

High-speed web browsing with NationalAccess andBroadbandAccess support

A 1.3-megapixel digital camera (camera smartphone only)

Mobile email Text and multimedia messaging

A media player

Microsoft Office Mobile suite

This guide helps you set up your Treo 700w smartphone and quickly

learn to use it.[ * ] NOTE Phone and text messaging service require a service contractwith Verizon Wireless. Web, email, and messaging services require aservice contract and high-speed data service from Verizon Wireless.Data speeds vary based on network availability and capacity.

Tip

LOOK HERE: Dontmiss the helpful tipsand cross-references

given in this column.Did You Know?

The Verizon Wirelessbusiness-to-businesssales departmentoffers a Treo 700wsmartphone without acamera. If you

purchased yoursmartphone from thisdepartment, checkthe packaging to seeif your smartphoneincludes a camera.


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2 Using Your Treo 700w Smartphone

Welcome

Whats in the box?You should have received all of the following items in the Treo 700wsmartphone box:

Hardware Treo 700w smartphone

Rechargeable battery AC charger

USB sync cable

Headset

Documentation and software

Read This Firstsetup poster Treo 700w Smartphone for Verizon Quick Reference Guide

Using Your Palm Treo 700w Smartphone(this guide)

Getting Started CDthat includes the following:

Microsoft Office Outlook 2002

ActiveSync

desktop synchronization software Additional software for your smartphone

WelcomeCD that includes the Palm Treo 700w SmartphoneInteractive User Guide

Palm warranty


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Welcome

What you need to use your smartphoneAs you work through the instructions in this guide, you need all theitems that came in the Treo 700w smartphone box (see Whats in thebox? on page 2) as well as the following:

An activated mobile account with data services

A location with wireless coverage for your smartphone

An electrical outlet The computer you want to synchronize your personal

information with

[ * ] NOTE To use email, web browsing, or multimedia messaging, yourVerizon Wireless service plan must include data services.


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Welcome


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5

CHAPTER 1

Setting up your smartphoneand computer

Palm Treo 700w smartphoneoverview

Top view

Did You Know?

The ringer switchsilences all sounds,including music,

when you need quiet.There is no need tonavigate menus.

Ringer switch

Antenna

Infrared (IR) port

StylusExpansioncard slot


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CHAPTER 1 Setting up your smartphone and computer

Front viewTip

Be careful not toscratch or crush yoursmartphone screen.Do not store it in aplace where otheritems might damageit. Visitwww.palm.com/

mytreo700wVerizonto find a variety ofuseful accessories,including carryingcases that protect thescreen.

Indicator light (phoneand charge indicator)

Multi-connector

5-waynavigator

Earpiece

Power/End button

Microphone

Headset jack

Startbutton

Phone/Sendbutton

Side button

OK button

Volume

Left actionkey

Right action key

Center/Select button
http://www.palm.com/http://www.palm.com/http://www.palm.com/http://www.palm.com/


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Palm Treo 700w smartphone overview CHAPTER 1

Back view

[ ! ] IMPORTANT The Treo 700w smartphone speaker includes a largemagnet, so be sure not to store your smartphone near credit cards orother items that could be demagnetized.

Camera lens(camerasmartphoneonly)

Battery door release

Speaker

Self-portrait mirror


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Installing the battery1. Use one hand to press the battery door release and use theother hand to slide the battery door downward to remove itfrom your smartphone.

2. Align the battery contacts with the phone contacts insidethe battery compartment.

3. Insert the battery into the compartment at a 45-degree

angle and then press it into place.4. Slide the battery door onto the back of the smartphone

until it clicks into place. Your smartphone screen turns onand the Treo screen appears. Wait for the progress bar onthe Treo screen to fill and the Windows Mobile screen toappear.

5. Follow the onscreen instructions to finish the installation.

Tip

If your smartphonedoes not turn on afterinserting the battery,you need to connect itto the AC charger tocharge it. If it stilldoesnt start, do a softreset. See

Performing a softreset on page 213.

Tip

You can buy an extrabattery as a spare forlong airplane trips orperiods of heavy datause. Be sure to usebatteries from Palmonly.

Battery doorrelease

Resetbutton

Phonecontacts

Batterycontacts


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Charging the battery CHAPTER 1

Charging the batteryBefore using your Palm Treo 700w smartphone, you need to charge thebattery. See Battery life on page 34 for tips on maximizing the life ofyour smartphones battery.

[ ! ] IMPORTANT Charge the battery for 3.5 hours, or until the indicatorlight is solid green.

1. Plug the AC charger into a wall outlet. If necessary, connect anadapter.

2. With the arrow on the connector facing up (toward yoursmartphone screen), connect the charger cable to the bottom ofyour smartphone.

Did You Know?If your battery everbecomes fullydrained, your info isstored safely on yoursmartphone until yourecharge the batteryor connect yoursmartphone to a

power source.

Did You Know?

You can charge yoursmartphone usingyour USB cable. TheUSB cable must bedirectly connected to

your computer or toan externallypowered (not bus-powered) USB hub.

Indicator light


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3. Check the indicator light to confirm your smartphone is charging. Solid red indicates your smartphone is charging. Solid green indicates that your smartphone is fully charged.

When your smartphone is on (see Turning your phone on and off onpage 11), the onscreen battery icon displays the charging status:

A solid lightning bolt indicates that the battery is connected toa wall outlet and is charging.

A shaded lightning bolt indicates that the battery is connectedto a wall outlet and is fully charged.

A partial battery without a lightning bolt indicates that thebattery is not connected to a wall outlet and it has somepower.

An exclamation point (!) indicates that the battery needs to be

charged immediately.

Did You Know?Battery consumptionvaries based onpersonal usage.Consumption factorsinclude signalstrength,speakerphone usage,and the type of calls

you make (data orvoice).

Tip

If the indicator lightdoes not turn on whenyou connect yoursmartphone to the ACcharger, double-checkthe cable connectionand the electricaloutlet to which it isconnected.

Did You Know?

Tapping the Batteryicon opens a window

showing a percentagelevel of charge left inthe battery.

Batteryicon


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Turning your smartphone on/off CHAPTER 1

Turning your smartphone on/offThe phone and the screen of your Palm Treo 700w smartphone can beturned off and on separately. This means you can wake up the screen touse just the organizer features of your device, without turning on thephone. Also, when the screen is turned off the phone can be on andready for you to receive and make calls.

Turning your phone on and offWhen you turn on your phone, it connects to a mobile network so thatyou can make and receive phone calls and use other wireless services.

1. Press and hold Power/End to turn on your phone. When yoursmartphone locates a signal, Verizon Wireless and the signal-strength icon appear at the top of the screen, indicating you canuse the phone and Internet features (if supported by the localnetwork).

2. Press and hold Power/End again to turn off your phone. Whenyour phone is off, the phone-off icon appears at the top of thescreen and your smartphone is not connected to any mobilenetwork. You can still use the organizer and other features.

Waking up the screen and turning it offWake up the screen and leave the phone turned off when you want touse only the organizer features of your smartphone, for example, whenyoure on a plane and want to look at your calendar. You can also turnoff your smartphones screen without turning off your smartphoneswireless features.

1. Press Power/End to wake up the screen.

2. Briefly press Power/End to turn off the screen.

Did You Know?

The indicator lightflashes green whenyour phone is on andyoure inside acoverage area. Ifyoure outside acoverage area, the

indicator light flashesamber and no barsappear in the signal-strength icon.

Tip

If Sound Mode is onyou hear a series oftones when you turnyour phone on andoff. For more info onSound Mode seeSetting the ringerswitch on page 180.

Tip

You can set how long

the screen stays on.Press Start, selectSettings, select theSystem tab, and thenselect Power. Selectthe Advanced tab,and then increase theOn battery powersetting.


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Making your first callWe recommend that you charge your Palm Treo 700w smartphone for afull 3.5 hours (or until the indicator light is solid green) before using itfor the first time.

1. Turn on your phone (see Turning your phone on and off on page11).

2. If you do not see your Today screen,press Phone/Send .

3. If you have not activated your phone,follow these steps to do so: Use the number pad on the keyboard

to enter *228 (these numbers appearon the ZRRC letter keys).

Press Phone/Send to dial. Follow the voice prompts to activateyour phone. A service provisioningmessage appears.

Wait a few minutes until you see the Programming Successful!message, and then press Dismiss (left action key).

Tip

The Dial Lookup listmight appear whileyou are dialing anumber. Continueentering numbers toplace the call. Formore info on the DialLookup list, see

Dialing by contactname on page 41.


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Making your first call CHAPTER 1

4. Use the number pad on the keyboard toenter the number you want to call.

5. Press Phone/Send to dial.6. When your call is complete, press Power/

End to end the call.

Adjusting call volume

While a call is in progress, press the Volumebutton on the side of your smartphone to adjustcall volume.

Volume button


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Whats my number?1. Make sure your phone is on (see

Turning your phone on and off onpage 11).

2. If you do not see your Today screen,press Phone/Send .

3. Press Menu (right action key).

4. Select Preferences > Phone Settings.5. On the Phone tab, look for your phone

number below the title bar.6. Press OK .

Tip

If your phone numberdoesnt appear on thePhone Settingsscreen, press OK, andthen turn your phoneoff and back on again.Repeat steps 16. Ifyour phone number

still doesnt appear,your phone has notbeen activated. Turnyour phone off, wait afew hours, and thenturn on your phoneand repeat thesesteps. If your phonenumber still does not

appear, pleasecontact VerizonWireless forassistance.

Look here for yourphone number


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Setting up your computer CHAPTER 1

Setting up your computerYou can enter or change information on your smartphone or inMicrosoft Office Outlook on your computer, and then synchronize toautomatically update the info in both placesno need to enter the infotwice. We strongly recommend that you synchronize your smartphoneand your computer frequently to keep your information up-to-date (andbacked up) in both locations.

Before you can synchronize, you need to install the desktopsynchronization software and connect the sync cable on your computer.Even if you already installed a previous version of the ActiveSyncsoftware, you must install the software that came with yoursmartphone on the Getting Started CD.

System requirementsYour computer should meet the following minimum systemrequirements:

Windows 2000 or XP (later versions may also be supported)

32MB of available memory (RAM)

170MB of free hard disk space

CD drive Available USB port

USB sync cable (included with your Palm Treo 700w smartphone)

TipYou can alsosynchronize yoursmartphone with aMicrosoft ExchangeServer usingMicrosoft OfficeOutlook. See Settingup an Exchange

Server email accounton page 88.

Tip

If you want tosynchronize with apersonal informationmanager (PIM) otherthan Microsoft OfficeOutlook, you mustinstall a third-partysolution. Contact thePIMs author orvendor to learn ifsoftware is availablefor your Treo 700wsmartphone.


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Installing the desktop synchronization software1. Close any applications that are currently running on your computer,

including those running in the background. Your computer needs tohave all its resources available to install the software.

2. Insert the Getting Started CDinto the CD drive on your computer.3. Follow the onscreen instructions during the installation. The Install

program prompts you to synchronize for the first time. See

Synchronizing contacts and other info on page 32 for more infoon synchronization.

Connecting your smartphone to your computer[ * ] NOTE If youre transferring from a previous Windows Mobiledevice or from a Palm OS device, you can learn more about how tomove content, such as pictures, music, and files, to your smartphone by

going to www.palm.com/us/support/Treo700wVerizon.1. Plug the AC charger into a wall outlet. If necessary, connect an

adapter.2. Plug the USB sync cable into an available USB port or into a

powered USB hub on your computer.3. With the USB cable on the left, connect the sync cable to the bottom

of your smartphone.4. Connect the charger cable to the connector on the sync cable.

Before You Begin[ ! ]Check the following:

You must haveWindows MediaPlayer 10 or laterinstalled on yourcomputer.

If you are installingon a computer atwork, make sure yourcompany allows youto install newsoftware. Contactyour companysIT department forhelp.

Tip

Need additional helpinstalling the desktopsoftware? SeeTrouble installing thedesktop software? onpage 212.
http://www.palm.com/us/support/treo700wVerizonhttp://www.palm.com/us/support/treo700wVerizon


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Setting up your computer CHAPTER 1

USB synccable

This button hasno function withyour Treo 700wsmartphone

Tip

For best performance,plug your sync cabledirectly into a USBport on yourcomputer. If yourcomputer has USBports on both the frontand back, we suggest

using the back port. Ifyou use a USB hub,make sure it is apowered hub.


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19

CHAPTER 2

Moving around on yoursmartphone

Moving around the screenTo move around the Palm Treo 700w smartphone screen, you canuse the 5-way navigator or you can tap items on the screen with thestylus. As you become familiar with your smartphone, youll find yourown favorite way to scroll, highlight, and select items.

The 5-way includes the Right , Left , Up , Down , and Centerbuttons.

Tip

Some third-partyapplications may notwork with the 5-waynavigator, and you

must use the stylusinstead.

Did You Know?

Custom navigationfeatures are availablewhen you browse theweb using Internet

Explorer. SeeViewing a webpage on page 104.

Tip

The arrow icons thatindicate directions onthe 5-way aredifferent from the

onscreen scrollarrows and thearrows that indicate alist is available (seeSelecting options ina list on page 25).

Up

RightLeft

Down

Center


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CHAPTER 2 Moving around on your smartphone

Scrolling through screensAs on a computer, on your smartphone you scroll to move from fieldto field or page to page, or in some cases to highlight an item or optionin a list.There are several methods of scrolling:

Press the 5-way on the front of your smartphone. Press Right ,Left , Up , or Down to move to the next field, button, or actionin that direction.

Press and hold Option while pressing Up or Down to scrollone screen at a time. These keys work just like the Page Up andPage Down keys on your computer keyboard.

Press and hold Option while pressing Left or Right to jumpto the top or bottom of the current document or entry.

When viewing a screen with tabs,

such as when adding a contact,press Down to scroll to the tabs,and then press Left or Right tomove between tabs.

When inside a text field, pressRight or Left to move to thenext character, and press Up or

Down to move between lines. When inside a list, press and hold

Up or Down to rapidly scrollthrough the list.

Tap an onscreen scroll arrow.

Tap and drag the slider of an onscreen scroll bar.

Tip

When you are inapplications such asMessaging, InternetExplorer, and WordMobile, press andhold Option whilepressing Left or Righton the 5-way to

automatically go tothe top and bottom ofa screen.

Scroll arrows

Scroll arrows


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Moving around the screen CHAPTER 2

Closing screensTo accept the information you entered on a screen and to return to theprevious screen, do one of the following:

Press OK .

Use the stylus to tap or in the upper-right corner of thescreen.

Highlighting and selecting itemsOn most screens, one itema button, a list entry, or a check boxishighlighted by default. The highlight identifies which item is affected byyour next action. Use the 5-way to move the highlight from one item toanother before opening or selecting it.

The highlight can take one of two forms, depending on what is

highlighted: Border glow: This rectangular borderhighlights items such as an onscreen button(such as OK, Dismiss, or Hide), a check box,an option, or a web link.

Reverse type (light text ona dark background): This

highlights items such as a phonenumber, an email address, text, oran item in a list.

After highlighting an item with the 5-way, you can select or activate it bypressing Center or by tapping the item with the stylus.

Tip

The best way to learnto use the 5-way is toexperiment. Pressthe 5-way buttonsand as you do, followthe movement of theborder glow aroundthe screen. The

behavior of the5-way varies slightlyin each application.


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Highlighting textYou can use the 5-way or the stylus to highlight text on the screen:

5-way: Press and hold Shift while pressing Right , Left ,Up , or Down to extend the highlight in that direction.

Stylus: Tap and drag the stylus across the text you want tohighlight. To highlight a word, double-tap it. To highlight aparagraph, triple-tap it.

Using the action keysThe left and right action keys give you quick access to tasks that you cando on the current screen, so the action key items vary from applicationto application and from screen to screen. Look on the screen directlyabove the action key to see the action that it does in the current context.In some contexts, these keys may do nothing at all. In most cases the

right action key opens the menu, and the left action keyactivates a specific command, such as New or Edit. Remember thataction key functions vary from screen to screen, so be sure to check theonscreen label before pressing the action keys.

Tip

When text ishighlighted, youcan press Backspaceto delete thehighlighted text.


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Selecting menu itemsIn many applications, a menu provides access to additional features.

The menu is hidden until you press Menu (right action key). To getthe most out of your smartphone, its a good idea to familiarize yourselfwith the additional features available through the menu in variousapplications.

1. Press Menu (right action key) todisplay an applications menu.

2. Press Up or Down to highlight a

menu item.3. If an arrow appears next to a menu item,

press Center or Right to displayadditional options for that item, and thenpress Up or Down to highlight amenu item. To return to the main menuwithout making a selection, press Left .

Left action key Right action key

Left action keyactivates thiscommand

Right action keyactivates thiscommand

Did You Know?

You can select mostmenu items bypressing a key on thekeyboard. To quicklyaccess a menu item,press Menu (rightaction key) followedby the underlined

letter in the menuitems name.


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4. Press Center to select the menu item, or press Left or

Menu (right action key) to close the menu and cancel yourselection.

Selecting options in a shortcut menuMost applications also provide access to context-sensitive, shortcutmenussimilar to the right-click menus on a computer. The shortcutmenu options vary based on the highlighted selection.

1. Highlight the item you want to openthe shortcut menu for.

2. Press and hold Center to open theshortcut menu.

3. Press Up or Down to highlight amenu item.

4. Press Center to select the menu itemor press Left to cancel your selection.

M i d h CHAPTER


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Selecting options in a listLists let you select from a range of options.You can identify whether a list is availablewhen you select the field. If a rectangleappears around the field along with adownward-pointing arrow, a list is available.Lists are different from the menus describedearlier in this section.

To select from a list, do any of the following:

Use the 5-way to highlight the field, andthen press Center to display theitems in the list. Press Up or Downto highlight the item you want, and thenpress Center to make your selection.

Use your stylus to tap the arrow, andthen tap the item in the list.

To exit the list and cancel your selection,press Left .

Tip

You can also tap andhold an item with thestylus to open theshortcut menu.

Tip

When selecting fieldsyou might not see the

downward-pointingarrow until you pressCenter on the 5-way.

Did You Know?

In fields where yousee a downward-pointing arrow butno rectangle, youmust tap the arrowwith the stylus toexpand the field.

CHAPTER 2 M i d t h


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Using the keyboard

Understanding the keyboard backlightYour smartphone includes a keyboard backlight for low lightconditions. The keyboard backlight activates automatically when thescreen turns on. The backlight turns off automatically when the screenturns off or when you are on a call or playing music in the backgroundfor longer than the time specified in Backlight Settings. You can setdifferent time intervals depending on whether the smartphone isoperating on battery power or is connected to an external powersource. The backlight also turns off when an applications power-savingfeatures turn it off.

Tip

When using thekeyboard, mostpeople find it easiestto hold thesmartphone with twohands and to use thetips of both thumbsto press the keys.

TipYou can change thebacklight shut-offinterval. Press Startand select Settings.Select the Systemtab, and then selectBacklight. Set thetime interval on theBattery Power taband on the ExternalPower tab.

Tip

You can turn off thefirst lettercapitalization setting.

For details seeSetting inputoptions onpage 187.

Did You Know?

The keyboardbacklight dims inparallel to the screenbacklight.

Leftaction key

Rightaction key

Phone/Send

Start

Power/End

OK

Backspace

Option

Shift

Space

Return

Shift

Alt

Using the keyboard CHAPTER 2


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Entering lowercase and uppercase lettersBy default, the first letter of each sentence or field is capitalized and theremaining text you enter is lowercase. To enter other uppercase letters,do one of the following:

Press Shift , and then enter a letter. You dont need to press andhold Shift while entering a letter.

Press Shift twice to turn on Caps Lock, and then enter a series of

letters. When Caps Lock is on, this symbol appears at the bottom ofthe screen: . To turn off Caps Lock, press Shift again.

Entering numbers, punctuation, and symbolsNumbers, punctuation, and symbols appear above the letters onthe keys. To enter these characters, do one of the following:

Press Option , and then press the key of the desired character.You dont need to hold Option while pressing the key.

Press Option twice to turn on Option Lock, and then press thedesired keys to enter a series of characters. When Option Lock is on,this symbol appears at the bottom of the screen: . To turn offOption Lock, press Option again.

Entering other symbols and accented charactersYou can enter symbols and accented characters that don't appear onthe keys using the alternate characters list.

Tip

The alternatecharacters aregrouped according totheir similarity to thecorresponding key.For example, thealternate charactersavailable for the e key

are , , , and . Ifyou press the wrongkey, press Backspaceto return to the full listof alternatecharacters. You canthen press anotherkey.

Did You Know?If you dont knowwhich key to press tonarrow the list whenentering a symbol,you can scrollthrough the full listuntil you find the

character you want.



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1. Press Alt to display the alternate character list.

2. Narrow the list by pressing the key that corresponds to the character you want. Forexample, to enter an , press e. See the table on the next page for a list of correspondingcharacters.

3. Press Up or Down to highlight the desired character.4. Press Center to insert the character.

Symbols and accented charactersPress Alt

andenter...

to select... Press Altand

enter...


enter...

to select...

a o 0

A O 1

b or B p or P 2

c r or R 3

C s s

e S S

E t or T $

i u !



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I U ?

l or L x or X x ; :-) :-( ;-)

n y . , ' " @ +- * / # ( or)

: & _ % = ^ [ ] { } < > ~ \ |N Y

Symbols and accented charactersPress Alt

andenter...


enter...


enter...

to select...



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Opening and closing applicationsOpening applicationsYou can access all the applications on your smartphone through theStart menu:

1. Press Start to open theStart menu.

2. Use the 5-way navigator tohighlight the applicationyou want to use. To viewadditional applications,select Programs.

3. Press Center to openthe highlighted

application.4. (Optional) Press OK to return to Programs and open another

application. The current application continues to run in thebackground.

Closing applicationsYou can have several applications open at once, so you dont need to

exit an application to open another one. In most cases, applicationsclose automatically when available memory is low, but you can alsoclose applications manually.

Tip

With the Start menuopen, you can pressthe letter underlined inthe applications nameto open the app. Forexample, press H toopen Help. You canalso select the

shortcut icons at thetop of the Start menuto open recently usedapplications.

Did You Know?

You can open apps bypressing Option andthen pressing Phone/

Send, Start, or OK.You can customize theapps assigned tothese buttoncombinations; seeReassigningbuttons on page 185for details.

Tip

You can also openMemory Settings fromthe Start menu. PressStart, select Settings,select the System tab,and then Memory.

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g y y

1. Press and hold OK to open Memory Settings.

2. On the Running Programs tab, do one of the following: Select the application you want to close, and then select Stop

to close it. Select Stop All to close all of your open applications.

[ * ] NOTE If you press OK to return to Programs, the currentapplication continues to run in the background.

Using your Today screenYour Today screen is your home base. From your Today screen you canquickly look up a contact, dial a phone number or speed dial button, seeyour latest calendar appointments, see the number of unread emailmessages, and even display a web page.

To access your Today screen, press Phone/Send .

Tip

If you press Phone/Send while a numberis highlighted, yoursmartphone dials thenumber. If a numberis highlighted,deselect the number,or use the Start menu

to access the Todayscreen.

Tip

You can select apicture for yourToday screenbackground andselect which items

appear in the Todayscreen. See Todayscreen settings onpage 173 for details.Title bar and

status infoDial Lookup field

Web search field

Speed dialentries



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g y p

Title bar and status info: See What are all those icons? on

page 38 to learn about the icons that appear in this area. Dial Lookup field: Begin typing the name or number you want to

look up. See Dialing by contact name on page 41 for more info.

Web search field: Enter a word you want to find on the Internetand press Center to begin the search (data services connectionrequired).

Speed dial entries: Select the picture or button you want to dial.See Defining speed dial buttons on page 54 to create your own.

Synchronizing contacts and other infoEach time you connect your smartphone to your computer, itautomatically synchronizes the items that are set to sync. You can

synchronize using a cable or you can sync wirelessly.To use ActiveSync, you must first install the software from the GettingStarted CDthat came with your smartphone. See Installing thedesktop synchronization software on page 16 for instructions.

To use Direct Push Technology, make sure you are accessing anExchange Server 2003 upgraded to Service Pack 2.See Setting up anExchange Server email account on page 88.

You can customize the sync settings (see Setting synchronizationoptions on page 161) or use the default settings to synchronize yourinfo in the following applications:

Tip

We recommend thatyou download andinstall the free backupand restore app fromhttp://www.palm.com/us/support/enterprise/software/. A backupand restore apppreserves your dataand settings if yoursmartphone is everlost or stolen, and itprotects your dataduring a hard reset.

Synchronizing contacts and other info CHAPTER 2
http://www.palm.com/us/support/enterprise/software/http://www.palm.com/us/support/enterprise/software/http://www.palm.com/us/support/enterprise/software/http://www.palm.com/us/support/enterprise/software/http://www.palm.com/us/support/enterprise/software/http://www.palm.com/us/support/enterprise/software/


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1. Connect your smartphone to your

computer. You should hear theActiveSync tone.2. Look for the ActiveSync icon at

the top of your smartphonesscreen and the ActiveSync iconin the taskbar on your computer. If you dont see the ActiveSync

icon, make sure the desktopsynchronization software thatcame with your smartphone isrunning on your computer.

If you have any problemssynchronizing, seeSynchronization (ActiveSync software) on page 224 for

troubleshooting suggestions.

This button hasno function withyour Treo 700wsmartphone



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Battery lifeBattery life depends on individual usage. When used as a smartphone,your smartphone battery provides up to 4.7 hours of talk time or up to15 days of standby time.

Maximizing battery lifeYou can increase your smartphones battery life by following a few easyguidelines. Remember that battery life depends on how you use your

smartphone. Charge your smartphone whenever youre at your desk, or charge

it overnight each day. The battery in your smartphone has a muchlonger useful life when it is topped off frequently, versus chargingit after it is fully drained.

If you spend a lot of time using the camera (if included), games,

media players, eBooks, or other applications, keep an eye on thebattery icon and charge when necessary.

Your smartphones wireless features (phone, email, messaging, andweb) generally consume more power than the organizer features.If you dont plan to use the wireless features on your smartphonefor a while, turn off your wireless services (see Turning WirelessServices On/Off on page 200). You can forward calls to a different

number or let all calls be picked up by voicemail (see Forwardingcalls on page 53). To see if your wireless services are on, tap thephone-off icon , and then select Wireless Manager.

Turn off your smartphones Bluetooth wireless technology featurewhen you do not need to make a Bluetooth connection.

Before You Begin[ ! ]

You must charge yoursmartphone fullybefore using it thefirst time. Wait untilthe indicator lightturns solid green,which may take up to3.5 hours.

TipIf the battery is fullydrained, it may take afew moments for theindicator light to turnon while charging.

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As with any mobile phone, if you are in an area with no wireless

coverage, your smartphone searches for a signal, which consumespower. If you cannot move to an area of better coverage,temporarily turn off your phone (see Turning your phone on andoff on page 11).

Turn down the screen brightness (see Adjusting the brightnesson page 183).

Set your screen to turn off automatically after a shorter period ofinactivity (see Viewing and optimizing power settings onpage 199).

Keep your battery away from direct sunlight and other sources ofheat. Temperatures over 120 degrees Farenheit (50 degrees Celsius)can permanently reduce the capacity and life span of anylithium-ion battery.

Where to learn more

For a quick introduction Quick Tour: The Quick Tour highlights many of your smartphones

features. It is already installed on your smartphone, and you can

open it at any time. Press Start , select Programs, and then selectQuick Tour .

Did You Know?

If the battery drainsto the point whereyour smartphonedoesnt turn on, yoursmartphone storesyour info safely untilyou recharge thebattery. To avoid

draining the battery,we recommend thatyou charge andsynchronize everyday, especially if youuse yoursmartphone often.



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While using your smartphone Help: Many of the built-in applications include on-device Help, so

that you can learn about the tasks you can perform in thatapplication. To access Help, go to the application or screen youwant help with, press Start , and select Help.

Online support from Palm: For up-to-date downloads,troubleshooting, and support information, check outwww.palm.com/us/support/Treo700wVerizon.

If you need more information Books: Many books on Windows Mobile devices are available in

local or online book retailers (look in the computers section), or visitwww.palm.com/mytreo700wVerizon .

Online forums: Consult online Treo 700w smartphone user

discussion groups to swap information and learn abouttopics you may find nowhere else. Visitwww.palm.com/us/support/Treo700wVerizon for details.

Verizon Wireless Customer Care: For questions about yourmobile account or features available on the network, contactVerizon Wireless Customer Care or visit www.verizonwireless.com for the latest information and help.

CHAPTER 3
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37

Using Your PhonePhone overviewYou can make and receive calls and store speed dial entries right fromyour Today screen. Be sure you know how to turn on your phone beforereading this section (see Turning your phone on and off on page 11).

[ ! ] IMPORTANT Depending on where you are on a network and certaincoverage conditions, you might experience interruptions with yourphone operation while using a Wi-Fi card. Palm recommends that youturn off the phone radio when using any Wi-Fi card or remove the Wi-Ficard when not in use to ensure that you can always make and receivephone calls. For EMERGENCY calls, always remove the card from yoursmartphone to ensure optimal connectivity.

Tip

If you press Phone/Send while a numberis highlighted, yourdevice dials the

number. If a numberis highlighted,deselect the number,or use the Start menuto access the Todayscreen.

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Accessing your Today screenPress Phone/Send .

What are all those icons?You can monitor the status of several items using icons at the top of

your Today screen:0

0

You missed an incoming call.

0

You have a voicemail message.

0

You have a new email, text, or multimedia message.

0

An error occurred during synchronization.

0

You have more than one of the conditions listed above.

0

Your phone is on. The bars display the signal strength.The stronger the signal, the more bars appear. If you areoutside a coverage area, no bars appear.

Key Term

1xRTT (Single carrier[1x] radiotransmissiontechnology): Awireless technologythat can provide fastdata transfer andInternet access withaverage speeds of 60-

80Kbps and bursts upto 144Kbps.

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0

Your phone is off.

0

You are outside a Verizon Wireless coverage area androaming on another mobile service providers network.

0

A voice call is in progress.

0

You are in an area that supports NationalAccess (1xRTT)data services.

0

You are in an area that supports BroadbandAccess (EVDO)data services.

0

A NationalAccess data call is in progress. You can makecalls, but you cannot receive calls; any incoming calls goto voicemail. When you make a call, the data transmissionis automatically interrupted.

0 A BroadbandAccess data call is in progress. You can stillmake or receive calls. When you make or receive a call,the data transmission is automatically interrupted.

0

Your phone is connected to a NationalAccess network, butyou are not actively transmitting data. You can still makeor receive calls.

0

Your phone is connected to a BroadbandAccess network,

but you are not actively transmitting data. You can stillmake or receive calls.

0

Your Palm Treo 700w smartphone is connected to acomputer or network which is providing a dataconnection.

0

A data connection is not available or your phone is off.

Did You Know?

During a voice callyou can send textmessages, but youcannot use datafeatures such as suchas web browsing,email, and MMS.

TipData services may notbe available whenyou are roaming onpartner networks.

Key TermEVDO (Evolution DataOptimized): A

wireless broadbandtechnology that isdesigned for veryhigh-speed datatransfer with averagedownload speeds of400-600Kbps,capable of reachingspeeds up to1.8Mbps,and upload speeds upto 156Kbps.



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0

Your smartphones battery is low.

0

Your smartphones battery is charging.

0

Your smartphone is connected to a power outlet andthe battery is fully charged.

Networkname

Your phone is on and you are in a Verizon Wirelesscoverage area. If you are outside a coverage area, Noservice or Roaming appears instead. When you turnoff your phone, Phone Off appears instead.

0Voice privacy is preventing over-the-air eavesdropping.Appears during a call when this option is turned on andavailable on the Verizon Wireless network.

0

Location privacy is off and your location is available tothe Verizon Wireless network and other applications.

0The Bluetooth wireless technology status indicatorappears in gray when this feature is off, in blue when thisfeature is on, and in reverse blue when your smartphoneis communicating with another Bluetooth device.

0 A call is in progress and your smartphone is connected toa Bluetooth headset or car kit.

Tip

To quickly turn theBluetooth feature onand off, tap theBluetooth icon toaccess the BluetoothSettings screen.

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Making callsYour smartphone offers several ways to make phone calls. Try them alland youll discover which methods you prefer.

Dialing with the number pad1. Go to your Today screen (see

Accessing your Today screen

on page 38).2. Using the numbered keys on thekeyboard, enter a phone number.

3. Press Phone/Send to dial.

[ * ] NOTE You do not need to pressOption to access the numbers on thekeyboard. However, when dialing short numbers, such as 411, thenumber may conflict with a contact name. If this occurs, pressOption to avoid starting a contact lookup. You can always dial 911without pressing Option first.

Dialing by contact nameYou can look up contacts quickly by entering just a few letters of a

contacts name or phone number directly from your Today screen.Before you can dial a call by contact name, you must create somecontacts (see Adding a contact on page 61) or import them bysynchronizing (see Synchronizing contacts and other info onpage 32).


Make sure your phoneis on (see Turningyour phone on andoff on page 11) andthat youre inside acoverage area.

Tip

To see a contactsaddress, company,and other details,highlight the nameand press Center onthe 5-way.

Tip

To clear the Dial

Lookup field and startanother Contactssearch, press OK. Todelete letters whencorrecting amisspelled name,press Backspace.

Did You Know?

After you initiate a call,you do not need topress Option to accessthe * and # keys whenresponding to furtherdialing instructions.



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1. Go to your Today screen (see Accessing your Today screen on

page 38).2. Using the keyboard, begin entering oneof the following for the contact you wantto call: First name (JOH for John) Last name (SMI for Smith) First initial, a space, and then last initial

(J S for John Smith) First name and last name

(JOH SMI for John Smith) Phone number (you dont need to press

Option to access the number keys)For example, entering SM finds both Smilla Anderson and JohnSmith. Entering SM A finds only Smilla Anderson.

3. Select the number you want to dial.4. Press Phone/Send to dial.

Did You Know?

After you look up acontact, you canselect how you wantto communicate withthat person. Pressand hold Center onthe 5-way, and thenselect thecommunication

method you wantto use.

Did You Know?

You can dial analternate number fora contact with aspeed dial button.

Highlight the speeddial button, press andhold Center on the5-way, and thenselect a number fromthe shortcut menu.

Tip

You can customize

the default speed dialbuttons. See Editinga speed dial buttonon page 56.

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Dialing with a speed dial buttonBefore you can use a speed dial button, youmust create some speed dial entries. SeeDefining speed dial buttons on page 54.

You can make a call with your speed dialbuttons by doing any of the following:

Select a speed dial button with the 5-way,

and then press Center . Tap a speed dial button with the stylus.

Press and hold a Quick Key that youassign to the speed dial button.

To see more speed dial buttons, highlight the picture speed dial areaand press Right or Left repeatedly, or highlight the text speed dial

area and press Up , Down , Right , or Left .

Dialing by company name1. Press Start and select Contacts.2. Press Menu (right action key) and

select View By > Company.3. Press Phone/Send to go to your Today

screen.4. Using the keyboard, begin entering the

first few letters of the company name.5. Select the number you want to dial.6. Press Phone/Send to dial.

Tip

You can hide yourspeed dial buttons onyour Today Screenand still use yourQuick Keys to call aspeed dial number.

Tip

Until you change theView By setting, yourcontact list (in theContacts application)is also sorted bycompany name.



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Dialing from a web page or message

Your smartphone recognizes most phonenumbers that appear in web pages or inmessages (text, email, or multimedia).

1. Use the 5-way to highlight the phonenumber you want to dial in the web pageor message.

2. Press Center to open the Phone dialogbox, and then select Yes to dial.

Redialing a recently called number To dial the last number you called:

Go to your Today screen, and then pressand hold Phone/Send .

To select from your most recentlydialed numbers: Go to your Todayscreen, press Phone/Send , highlightthe number or contact name you wantto call, and then press Phone/Sendto dial.

To select from a chronological list of

calls: Go to your Today screen, pressPhone/Send , and then select Call Log.Highlight the number you want to call,and then press Call (left action key)to dial.

Tip

If you cant dial aphone numberdirectly from a webpage or a message,then highlight thenumber, press andhold Center on the 5-way, and select Copy.Open the Dial Pad, and

then press and holdCenter on the 5-way toPaste. Press Phone/Send to dial.

Tip

You can also accessthe Call Log and Dial

Pad from the Todayscreen by pressingMenu (right actionkey) and selecting CallLog or Dial Pad.


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Receiving callsTo receive calls, your phone must be on.

To answer a call, do one of the following:

Press Phone/Send .

Press Answer (left action key).

If the headset is attached, press the headset button.

To ignore a call and send it to voicemail, do one of the following:

Press Power/End .

Press Menu (right action key) and select Ignore.

To silence the ringer while your smartphone is ringing:

Press the Volume button or any key on your smartphone except

Phone/Send, Power/End, or the 5-way. To immediately silence all system sounds including the ringer, slide

the ringer switch to Sound Mode Off . All sounds remain off untilyou slide the ringer switch back to Sound On .

When you silence the ringer, you can either answer the call or let it ringthrough to voicemail.

Tip

See a picture of theperson calling you!Learn how to assign acaller ID picture inAssigning a pictureand ringtone ID to acontact on page 176.

Did You Know?

You can also ignore acall and send a textmessage. Press Menu(right action key)andselect Ignore with textmessage.

Tip

If music is playingwhen a call arrives,the smartphone ringssoftly. You can answerthe phone as younormally would. Theaudio pauses duringyour call.

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Using voicemail

Setting up voicemail1. Go to your Today screen.2. Press and hold 1 on the keyboard to dial

Verizon Wirelesss voicemail system.3. Follow the voice prompts to set up

your voicemail.

Voicemail notificationWhen you have a new voicemail message,a notification screen appears. To hear yourmessage now, press Listen (left actionkey). To retrieve your message later, press

Dismiss (right action key). When youhave unretrieved voicemail messages, aVoicemail icon appears at the top of your screen and the left actionkey is labeled Voicemail.

Retrieving voicemail messages1. Go to your Today screen.

2. Press and hold 1 on the keyboard to dial Verizon Wirelesssvoicemail system.

3. Enter your voicemail password using the keyboard, or press ExtraDigits (left action key) if you defined this option (see Creatinga speed dial button on page 54 for details).

4. Select Play to listen to your messages.

Did You Know?

When a Voicemailicon appears at thetop of the screen,you can tap this iconto retrieve yourvoicemail.

Tip

You do not need topress Option to enternumbers, *, or #while on an activecall.

Tip

If you have troubleaccessing a

voicemail system, trychanging the DialPad tone setting. SeeSelecting your callsettings onpage 177.



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Managing active callsWhen you make or receive a call, the active call info appears on yourToday screen.

During a call, you can do any of the following:

Put the call on hold: Press Hold (left action key). To take thecall off hold, press Off Hold (left action key).

Use the built-in speakerphone: Press Menu (right actionkey) and select Speakerphone. To return to the earpiece, pressMenu (right action key) again and select Speakerphone Off.

Mute the microphone so you cant be heard: Press Menu(right action key) and select Mute. To turn the microphone back on,press Menu (right action key) again and select Cancel Mute.

Switch to another application: Press Start and select theapplication.

Tip

When a call lastslonger than oneminute, the screendims and then turnsitself off. Pressany key, exceptPower/End, to wakeup the screen.

Did You Know?You can send andreceive text messagesduring a call. This isa great way to stayconnected withcolleagues duringa long call.

Current duration of call

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If you dont add a number right away, follow these steps to add it later:

1. Go to the Call Log (see Redialing a recently called number onpage 44).2. Highlight the number you want to save.3. Press and hold Center to open the shortcut menu, and then

select Save to Contacts.4. Enter the information for the entry.5. Press OK .

More ways to manage callsYour Treo 700w smartphone offers many advanced telephone features,including call waiting, three-way calling, and call forwarding.

Making a second callYou can make a second call while your firstcall is still active. When you dial a secondnumber, the first call is automatically placedon hold.

To dial a second number, use any of themethods described in Making calls on

page 41. If youre dialing by contact name orwith the keyboard, you must first use the5-way to select the Dial Lookup field.

When two calls are active, your Today screen includes two call statussections, each representing one of the calls.

Did You Know?

When the second callis outgoing, you canconference the twocalls, but you cannotswap between them.

When the second callis incoming, you canswap between the

two calls, but youcannot conferencethem.

When two calls areactive and you pressPower/End, you hangup both calls. Toreturn to the first call,

wait for the person onthe second call tohang up.

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Answering a second call (call waiting)

When youre on a call and you receive a second call, the call-waitingnotification appears. You can do any of the following:

Place the current call on hold and answer the new call:Press Answer (left action key) or Phone/Send .

Send the new call to voicemail: Press Menu (right actionkey) and select Ignore.

Send the new caller a text message: Press Menu (rightaction key) and select Ignore with text message. The second call issent to voicemail.

Hang up both calls: Press Power/End . The second call is sentto voicemail.



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Making a conference call

When the second call is outgoing, you can join two calls in a conferencesession. Additional charges may apply and minutes in your mobileaccount may be deducted for each active call. Please contact VerizonWireless for more information.

1. Put the first call on hold, and then place asecond call.

2. Press Conference (left action key);

this joins the two active calls in aconference.

3. When youre done, press EndConference (left action key); thisends the second call and returns you tothe first call. If youre ready to hang upboth calls, press Power/End instead.

Using Flash mode during an Active callFlash mode is an alternate way to manually manage your calls whileone or more calls are active. The preferred methods are described inMaking a second call on page 50, Answering a second call (callwaiting) on page 51, and Making a conference call on page 52.When these methods dont work, you can use Flash mode. This mode is

often used during a conference call when one of the calls has ended butthe other remains connected.

1. Press Phone/Send from the Active Call screen.2. Select Send Key (Flash).

Tip

If *72 and *73do not turn callforwarding on andoff, please contactVerizon Wireless toobtain the forwardingcodes for your area.

After you turn on call

forwarding, call yoursmartphone toconfirm that callforwarding is active.

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3. Press Flash (left action key). Depending on the state of your

active call, pressing Flash does one of the following: If you have two active calls, you can swap between them. If you have one active call, you can dial another number. If you have one active call, you can dial another number. You can

press Flash (left action key) again to set up a conferencecall.

If you have two calls in conference, press Flash (left action

key) to hang up the second call, and then dial another number.4. Press Power/End to exit Flash mode and end all calls.

Forwarding callsYou can forward calls to another phone number. Please check withVerizon Wireless about availability and pricing of forwarded calls;additional charges may apply.

1. Go to your Today screen.2. Dial *72 followed by the number where you want to forward your

calls. For example: *72 415-555-1234.3. Press Phone/Send to dial.4. When youre ready to turn off call forwarding, dial *73, and then

press Phone/Send .



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Viewing minutes usage

1. Go to the Call Log (see Redialing a recently called number onpage 44).2. Press Menu (right action key) and select Call Timers to view

voice minutes or Data Log to view data minutes.3. (Optional) To reset the counters to zero, select Reset.4. Press OK .

Defining speed dial buttonsYour smartphone lets you create both picture and text speed dialbuttons so that you can select a button on the Today screen to quicklydial a number.

Creating a speed dial buttonYou can create up to 20 picture buttons and 50 text buttons.

1. Go to your Today screen.2. Press Menu (right action key) and

select New Speed Dial.3. Do one of the following:

Select Link to contact, select the contact

you want to link to this button, and thenselect the number you want to dial withthis button.

Select Label and enter a name for thisbutton, and then select Number andenter the phone number you want to dial with this button.

Tip

Keep in mind that yourbilling statement mayvary slightly from theinformation you seeonscreen. Usage ischarged based onyour calling plan, andcalling plans vary.

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4. (Optional) Enter a Quick Key. When the Today screen is showing,

you can press and hold the Quick Key to instantly dial this number5. If this button is linked to a contact entry with a picture, select eitherText Speed Dial or Picture Speed Dial to indicate which type ofbutton you want to create. If this button is not linked to a contact orthe contact doesnt have a picture, the Picture Speed Dial option isnot available.

6. (Optional) Select the Advanced tab and set

any of the following options: Extra Digits: Defines additionalnumbers to dial, such as a password orextension. In addition to numbers, youcan enter the following symbols: star(*) and pound (#). To enter a onesecond pause, enter a comma (,).

Dial extra digits automatically:Dials predefined Extra Digitsimmediately after dialing the phone number. If you do not checkthis box, you need to press Extra Digits (left action key) todial these digits.

Show voice mail buttons: Displays the voicemail playbackcontrols after you dial this speed dial number. When this option

is checked, you can enter numbers below each control to tailorthe controls to your voicemail system.Plays the previous message.Saves the current message.Plays the current message.Deletes the current message.

Tip

You can add a specialringtone to a contactassociated with thespeed-dial button. SeeAdding a contact onpage 61.

Tip

Quick Keys can beletters or numbers,but you cant use boththe letter and numberfor the same key. Forexample, thevoicemail Quick Key is1. The letterequivalent for that key

is E, so you cannotassign E as a QuickKey to another speeddial button.



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Repeats the current message.Plays the next message.

7. Press OK .

Editing a speed dial button1. Go to your Today screen.2. Highlight the speed dial button you want to edit.3. Press and hold Center to open the shortcut menu, and then

select Edit Speed Dial.4. Make the desired changes.5. Press OK .

Deleting a speed dial button1. Go to your Today screen.

2. Highlight the speed dial button you want to delete.3. Press and hold Center to open the shortcut menu, and then

select Edit Speed Dial.4. Press Delete .5. Select Yes to confirm deletion.

Tip

The playback controlsfor the VerizonWireless Voicemailspeed dial button arealready set up for theVerizon Wirelessvoicemail system.

Tip

You can also edit aspeed dial button bypressing Menu andselecting Speed DialOptions, and thenselecting the buttonyou want to edit.

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Arranging your speed dial buttons

1. Go to your Today screen.2. Press Menu (right action key) and

select Speed Dial Options.3. Highlight the button you want to move.4. Press Option + Left or Right to

move the button in that direction.


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Using a phone headsetYou can connect a phone headset for hands-free operation. If you needto use your smartphone while driving and this is permitted in your area,we recommend using a phone headset or a hands-free car kit (soldseparately).

The headset button is context sensitive and it performs different actionsbased on the situation. You can press the headset button to perform anyof the following tasks:

Answer an incoming call

Respond to call waiting Hang up all calls

Swap between calls if the second call is an incoming call

Create a conference call, if the second call is an outgoing call

Tip

You can use theheadset that camewith yoursmartphone orcompatible third-party headsets.

Tip

The headset designed

for Treo 180/270/300smartphones is notcompatible with thePalm Treo 700wsmartphone.

Microphone

Speaker

Headset button

Using a phone headset CHAPTER 3

H d t ifi ti


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Headset specifications

Your smartphone works with headsets that have a 2.5mm, 3-pinconnector (look for two black bands on the plug). When in doubt, askthe third-party headset manufacturer if the product is compatible withPalm Treo 700w smartphones. If you hear a headset buzz or poormicrophone performance, your headset may be incompatible with yoursmartphone.

Using a hands-free device with Bluetooth wirelesstechnologyYour Treo 700w smartphone is also compatible with many headsets andcar kits enabled with Bluetooth wireless technology version 1.1 or 1.2.Please note, however, that you cannot use a Bluetooth headset to listento MP3 files on your smartphone.

For a list of compatible hands-free devices with Bluetooth wirelesstechnology, go to http://www.palm.com/us/products/smartphones/treo700w/bluetooth.epl.

To learn how to set up and connect to Bluetooth devices, seeConnecting to devices with Bluetooth wireless technology onpage 110.

Here are tips for working with a Bluetooth hands-free device:

To transfer a call from the handset to a Bluetooth hands-free deviceduring a call, press Menu (right action key) and select ConnectBluetooth. To transfer the call back to the headset, press Menu(right action key) and select Cancel Bluetooth.

To transfer a call from a wired headset to a Bluetooth headset or carkit that is within range and with which youve previously set up a

Did You Know?

To hear stereothrough the jack (suchas music), you needto use a stereoadapter or otheraccessory (soldseparately). For infoon compatible audioaccessories, visitwww.palm.com/mytreo700wVerizon.

Did You Know?

If you have both acompatible Bluetoothheadset and car kit,the one you

connected to yoursmartphone lastbecomes the activedevice.

Tip

To find out how totransfer your contactsfrom your

smartphone to yourcar kit, go to http://www.palm.com/us/products/smartphones/treo700w/bluetooth.epl.


partnership (Bluetooth headset or car kit required sold separately)
http://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/http://www.palm.com/http://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/us/products/smartphones/treo700w/bluetooth.eplhttp://www.palm.com/http://www.palm.com/http://www.palm.com/mytreo700wVerizon


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partnership (Bluetooth headset or car kit required, sold separately),unplug the wired headset and press the button on the Bluetoothheadset or car kit.

CHAPTER 4

Staying Organized


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61

Staying Organized

Contacts

Adding a contact1. Press Start and select Contacts.2. Press New (left action key).3. Use the 5-way navigator to move between

fields as you enter information.4. To add a caller ID picture that displays

when that person calls, select Picture,and then select Camera and take a picture,

or select an existing picture fromthe Thumbnail screen.5. To assign the entry to one or more

categories, select Categories and then check the categories underwhich you want this entry to appear.

6. To add a note to an entry, select the Notes tab.7. To assign a ringtone to the entry, select Ring tone and select a tone.

8. After you enter all the information, press OK .


Install the latestsoftware from yourGetting Started CD.

Tip

If you have manycontacts to enter, itsbest to enter them inMicrosoft OfficeOutlook on yourcomputer and thensync. SeeSynchronizingcontacts andother info onpage 32 for details.

Tip

Be sure to entermobile numbers andemail addresses in thecorrect fields.

Otherwise Messagingcant find this infowhen you address amessage andCalendar cant findyour contacts to invitethem to meetings.

CHAPTER 4 Staying Organized

Viewing or changing contact informationTip


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Viewing or changing contact information

1. In the Contacts list (name view), begin entering one of the followingfor the contact you want to view or edit: First name Last name First initial and last initial separated by a space Phone number

2. Select the entry you want to open.

3. Press Menu (right action key) and select Edit.4. Make changes to the entry as necessary.5. Press OK .

Deleting a contact1. In the Contacts list, highlight the contact you want to delete.

2. Press Menu (right action key) and select Delete Contact.3. Select Yes.

Customizing Contacts1. Go to the Contacts list.2. Press Menu (right action key) and select Options.3. Set any of the following options:

Show alphabetical index: Displays the alphabet at the top ofthe Contacts list. You can use this index to find a contact.

Show contact names only: Lets you fit more names on theContacts list by hiding everything but the contacts name.

Area code: Sets the default area code for new contact entries.4. Press OK .

Tip

In the Contacts list,press Up and Downon the 5-way to moveto the previous or nextcontact.

Did You Know?

You can find a contactby company name.

Press Menu and selectView By > Company.Select a companyname to see thecontacts who workthere.

Tip

To view a particulargroup of contacts,press Menu, selectFilter, and then selectthe category you wantto view.

Tip

You can also open

Contacts from yourToday screen. PressMenu and selectContacts.

Calendar CHAPTER 4

Finding a contact in an online address book Before You Begin[ ! ]


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Finding a contact in an online address book

In addition to having contacts on your device, you can also accesscontact information from your organizations online address book orGlobal Address List (GAL). For more information, see Adding an onlineaddress book on page 95.

1. Press Start and select Contacts.2. Press Menu (right action key), and select Find Online.

Calendar

Displaying your calendar1. Press Start and select Calendar.2. Press Menu (right action key) and select View.

3. Select one of the following views: Agenda: Shows your daily schedule in list format. Upcoming

appointments are bold, past appointments are dimmed. Day: Shows your daily schedule in day-planner format. Week: Shows your schedule for an entire week. Month: Shows your schedule for a whole month.

A morning appointmentAn afternoon appointmentBoth morning and evening appointmentsAn all-day event

Year: Shows a calendar for a 6-month period.


Make sure you areaccessing anExchange Server2003 upgraded toService Pack 2. Addaccess to the onlineaddress book to yoursmartphone. SeeAdding an online

address book onpage 95. After addingthe online addressbook, you mustsynchronize with theExchange Server inorder for the FindOnline option toappear.

Tip

If you have severalappointments toenter, its mostefficient to enter themin Microsoft OfficeOutlook on

your computer andthen synchronizeyour smartphonewith your computer.For more information,see Synchronizingcontacts andother info onp

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