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TONG LIEN DOAN LAO B0NG VIET NAM C0NG HOA XA HOI CHU NGHIA VIET NAM TRU0NG DAI HOC CONG DOAN Doc lap - Tir do - Hanh phuc
So: 3.9d./QB-BHCB Hci Noi, ngay .06. thang .if-... nam 2021
QUYET DINHr r r *
Ban hanh Quy che Giai quyet khieu nai tai Truong Dai hqc Cong doan
HIEU TRlTOfNG TRUONG DAI HOC CONG DOAN• * •
Can cuLuat Khieu nai ngay 11/11/2011;Can cu Nghi dinh so 124/2020/ND-CP ngay 19/10/2020 cua Chinh phii
Quy dinh chi tiet mot so dieu va bien phap thi hanh Luat Khieu nai;Can cu Thong tit so 07/2013/TT-TTCP ngay ̂31/10/2013 cua Tong Thanh
tra Chinh phu Quy dinh Quy trinh giai quyet khieu nai hanh chinh va van ban sua doi, bo sung;
Can cu Quyet dinh so 333/QD-TLD ngay 28/02/2020 cua Doan Chu tich Tong Lien doan Lao dong Viet Nam ve viec Ban hanh quy dinh ve viec Cong doan giai quyet va tham gia giai quyet khieu nai, to cao;
Can cuN ghi quyet so 01/NQ-BCH ngay 25/01/2021 cua Dang uy Truong Dai hoc Cong doan;
Can cu Nghi quyet so 03/NQ-HDTDHCD ngay 27/11/2020 cua Hoi dong trucmg Truong Dai hoc Cong doan Ban hanh Quy che to chuc va boat dong cua Truong Dai hoc Cong doan;
Can cu Thong bao so 66/TB-DHCD ngay 15/3/2021 cua Thucmg true Hoi dong truong Truong Dai hoc Cong doan Thong bao ket luan cua Thucmg true Hoi dong Truong tai cuoc hop ngay 01/3/2021;
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Xet de nghi cua Truong ban soon thcio Quy che Giai quyet khieu nai tai Trucmg Dai hoc Cong docin theo Quyet dinh so 33/QD-DHCD ngay 06/01/2021 cua Hieu truong.
QUYET DINH:Dieu 1. Ban hanh kem theo Quyet dinh nay “Quy che Giai quyet khieu
nai tai Truong Dai hoc Cong doan”.Dieu 2. Quyet dinh nay co hieu lire thi hanh ke tu ngay ky.Dieu 3. Cac ong (ba) Truong phong Thanh tra, trucmg cac don vi true
thuoc/thuoc Trucmg, cac don vi va ca nhan co lien quan chiu trach nhiem thi hanh Quyet dinh nay./.Noi nhan:-NhirD ieu3;- Chu tjch HDT (de bao cao);- Cac Pho Hieu truong (de p/h chi dao);
TS. SIS tMqmA
QUY CHEGiai quyet khieu nai tai Truong Dai hoc Cong doan
(Ban hanh kem theo Quyet dinh s6¥3<f'QD-DHCD ngay 06 thang*f.. nam 2021 cua Hieu truong Truong Dai hoc Cong doan
Chuong IQUY DINH CHUNG
Dieu 1. Pham vi dieu chinh, doi tuyng ap dungr \ > > •
1. Quy che nay quy dinh ve viec giai quyet khieu nai lan dau cua vien chuc, ngudi lao dong doi vdi quyet dinh hanh chinh, hanh vi hanh chinh cua Hieu truong hoac cua vien chuc thuoc tham quyen quan ly true tiep cua Hieu truong Truong Dai hoc Cong doan (sau day goi tat la Truong).
2. Quy che nay ap dung doi vdi cac don vi true thupc/thuoc Truong; vien chuc, ngudi lao dong cua Truong va co quan, to chuc, ca nhan khac co lien quan den viec giai quyet khieu nai tai Truong.
Dieu 2. Giai thich tir ngu’Trong Quy che nay, cac thuat ngu dudi day dupe hieu nhu sau:
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1. Khieu nai la viec vien chuc, ngudi lao dong theo thu tuc do Quy che nay quy dinh, de nghi Hieu truong xem xet lai quyet dinh hanh chinh, hanh vi hanh chinh cua minh hay cua vien chuc thuoc tham quyen quan ly true tiep cua minh khi co can cu cho rang quyet dinh hoac hanh vi do la trai phap luat, xam
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pham quyen, loi ich hop phap cua vien chuc, ngudi lao dong do.r \ r
2. Ngudi khieu nai la vien chuc, ngudi lao dong thuc hien quyen khieu nai.r r t \ r
3. Rut khieu nai la viec ngudi khieu nai de nghi Hieu truong cham dut khieu nai cua minh.
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4. Ngudi bi khieu nai la ngudi co quyet dinh hanh chinh, hanh vi hanh chinh bi khieu nai.
5. Ngudi giai quyet khieu nai la Hieu truong.
6. Ngudi co quyen, nghia vu lien quan la don vi, ca nhan ma khong phair r r r
la ngudi khieu nai, ngudi bi khieu nai nhung viec giai quyet khieu nai co lienr >
quan den quyen, nghia vu cua ho.r
7. Quyet dinh hanh chinh la van ban do Hieu truong, vien chuc thuoci \ r 9 r y
tham quyen quan ly true tiep cua Hieu truong ban hanh de quyet dinh ve motf \ 9
van de cu the trong hoat dong quan ly hoac thirc hien nhiem vu, dupe ap dung\ r r r t
mot lan doi vdi mot hoac mot so doi tupng cu the.
8. Quyet dinh ky luat la quyet dinh hanh chinh, do Hieu truong hoac■\
ngudi dupe Hieu truong uy quyen ban hanh, ap dung mot trong cac hinh thuc ky luat doi vdi vien chuc, ngudi lao dong thuoc quan ly cua Hieu truong theo quy dinh cua phap luat.
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9. Hanh vi hanh chink la hanh vi cua Hieu trubng, vien chiic thuoc tham quyen quan ly cua Hieu truang thuc hien hoac khor g thuc hien nhiem vu theo quy dinh cua phap luat.
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10. Giai quyet khieu nai la viec thu ly, xac mini, ket luan va ra quyet dinhr r
giai quyet khieu nai.> r r r
Dieu 3. Nguyen tac giai quyet khieu nair r
Viec giai quyet khieu nai phai bao dam chinh >:ac, khach quan, cong khai, dan chu, kip thai va dung tham quyen, trinh tir, thu tuc, thai han theo quy dinh cua phap luat; bao ve loi ich cua Nha nude, tap the, quyen va lpi ich hop phap cua co quan, to chirc, don vi, ca nhan.
Dieu 4. Tham quyen giai quyet khieu nai
Hieu trubng co tham quyen giai quyet khieu nai lan dau doi vdi quyet dinh hanh chinh, hanh vi hanh chinh cua minh, cua vien chu: do minh quan ly true tiep.
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Trong pham vi tham quyen, Hieu trubng phan cong trach nhiem cho cac don vi, ca nhan trong Trubng tham gia qua trinh giai quyet khieu r ai.
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Dieu 5. Cac hanh vi bi nghiem cam■\ \ r
1. Can trb, gay phien ha cho ngubi thuc hien qiyen lchieu nai; de doa, trar
thu, tru dap ngubi khieu nai.
2. Thieu trach nhiem trong viec giai quyet khieu nai; khong giai quyett r m > r r
khieu nai; lam sai lech cac thong tin, tai lieu, ho so vq viec khieu nai; co y giair r
quyet khieu nai trai phap luat.r r r \ r
3. Ra quyet dinh giai quyet khieu nai khong bang hinh thuc quyet dinh.
4. Bao che cho ngubi bi khieu nai; can thiep trai phap luat vao viec giair r
quyet khieu nai./ r
5. Co tinh khieu nai sai sir that.
6. Kich dong, xui giuc, cubng ep, du do, mua (-huoc, loi keo ngubi khac tap trung dong ngubi khieu nai, gay roi an ninh trat tir cong cong.
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7. Lpi dung viec khieu nai de tuyen truyen chong Nha nubc, xam pham lpi ich cua Nha nubc; xuyen tac, vu khong, de doa, xuc pham uy tin, danh du
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cua co quan, to chuc, ngubi co trach nhiem giai quyet khieu nai, ngubi thi hanh nhiem vu, cong vu lchac.
8. Vi pham quy che tiep cong dan.• \ r r
9. Vi pham cac quy dinh khac cua phap luat ve khieu nai va giai quyetr
khieu nai.2
Chirang II KHIEU NAI
Dieu 6. Trinh tu, hinh thuc khieu nai1. Khi co can cu cho rang quyet dinh hanh chinh, hanh vi hanh chinh la
trai phap luat, xam pham true tiep den quyen, lgi ich hop phap cua minh thi ngirdi khieu nai khieu nai lan dau den Hieu truong (qua Phong Thanh tra).
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Viec khieu nai phai dam bao trong thoi hieu khieu nai. Thai hieu khieu nai la 90 ngay, ke tir ngay nhan duqc quyet dinh hanh chinh hoac biet dugc quyet dinh hanh chinh, hanh vi hanh chinh. Rieng doi voi khieu nai quyet dinh ky luat vien chuc, thoi hieu khieu nai la 15 ngay, ke tir ngay vien chuc nhan dugc quyet dinh ky luat; doi voi khieu nai cua nguai lao dong ve lao dong, viec lam, an toan va ve sinh lao dong, thoi hieu khieu nai la 180 ngay, ke tu ngay nguai lao dong nhan dugc hoac biet dugc quyet dinh, hanh vi cua Hieu truong.
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Truong hop nguai khieu nai khong thuc hien dugc quyen khieu nai theo dung thoi hieu vi om dau, thien tai, dich hga, di cong tac, hgc tap a nai xa hoac vi nhung tra ngai Ivhach quan khac thi thoi gian co tra ngai do khong tinh vao thoi hieu khieu nai.
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2. Viec khieu nai dugc thuc hien bang dan khieu nai hoac khieu nai true tiep.r \ r
a) Truong hgp khieu nai dugc thuc hien bang dan thi trong dan khieu nai phai ghi r6 ngay, thang, nam khieu nai; ten, dia chi cua nguai khieu nai; ten, dan
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vi cua vien chuc bi khieu nai; noi dung, ly do khieu nai, tai lieu lien quan den noi dung khieu nai va yeu cau giai quyet cua nguai khieu nai. Dan khieu nai phai do nguai khieu nai ley ten hoac diem chi;
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b) Truong hgp nguai khieu nai den khieu nai true tiep thi nguai tiep nhanr rv r r r r
khieu nai huang dan nguai khieu nai viet dan khieu nai hoac nguai tiep nhanr \ \ r •>
ghi lai viec khieu nai bang van ban va yeu cau nguai khieu nai ky hoac diem chi xac nhan vao van ban, trong do ghi ro noi dung theo quy dinh tai diem a khoan 2 Dieu nay.
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3. Nguai khieu nai co the tir minh khieu nai hoac uy quyen cho luat su, trg giup vien phap ly hoac uy quyen cho nguai khac co nang luc hanh vi dan su day du thuc hien viec khieu nai. Truong hgp nguai khieu nai la nguai mat nang luc hanh vi dan su thi nguai dai dien theo phap luat cua hg thuc hien viec khieu nai.
Viec uy quyen phai bang van ban va dugc chung thuc hoac cong chung. Nguai uy quyen dugc uy quyen khieu nai cho mot nguai hoac nhieu nguai ve cac noi dung uy quyen khac nhau nhung khong dugc uy quyen mot noi dung cho nhieu nguai thuc hien.
4. Khi nhieu nguai cung khieu nai ve mot noi dung thi phai cu nguai dai> ■» r
dien bang van ban de trinh bay noi dung khieu nai. Nguai dai dien phai la nguair \
khieu nai va phai chiu trach nhiem truac phap luat ve viec dai dien cua minh. Cu the nhu sau:
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a) Trudng hap co tu 05 den 10 ngudi lchieu nai thi cir khong qua 02 ngudi dai dien; trudng hop co tu1 11 ngudi lchieu nai trd len thi co the cu them ngudi dai dien, nhung khong qua 05 ngudi dai dien;
b) Van ban cu ngudi dai dien lchieu nai phai co nhung noi dung sau: ngay, thang, nam; ho, ten, dia chi cua dai dien ngudi khieu nai; noi dung, pham vi dupe dai dien; chu ley hoac diem chi cua nhung ngudi khieu nai; cac noi dung khac co lien quan (neu co).
Dieu 7. Rut khieu nai1. Ngudi khieu nai co the rut lchieu nai tai bat cu thdi diem nao trong qua
trinh khieu nai va giai quyet khieu nai; viec rut khieu nai phai duqc thirc hien bang dan co chu Icy hoac diem chi cua ngudi khieu nai; don xin rut khieu nai phai gui den Hieu trudng (qua Phong Thanh tra).
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2. Khi nhan duqc don xin rut khieu nai, Hieu trudng ra thong bao (bang van ban) dinh chi viec giai quyet lchieu nai va gui tdi rigudi khieu nai.
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Dieu 8. Cac khieu nai khong duqc thu ly giai quyetr r
Khieu nai thuoc mot trong cac trudng hop sau day kiong duqc thu ly giai quyet:' r
1. Quyet dinh hanh chinh, hanh vi hanh chinli bi khieu nai khong lien• r r xquan true tiep den quyen, lqi ich hop phap cua ngudi khieu nai.
2. Ngudi lchieu nai khong co nang luc hanh vi dan sir day du ma khong co ngudi dai dien hop phap.
3. Ngudi dai dien khong hqp phap thirc hien khi hi nai.r 7 /
4. Dan khieu nai khong co chtr ky hoac diem ch: cua ngudi khieu nai.r r
5. Thdi hieu, thdi han khieu nai da het ma khong co ly do chinh dang.r r r r \
6. Khieu nai da co quyet dinh giai quyet lchieu nai lan hai.7. Co van ban thong bao dinh chi viec giai quyet khieu nai ma sau 30
ngay ngudi khieu nai khong tiep tuc khieu nai.
8. Viec khieu nai da duqc Toa an thu ly hoac da duqc giai quyet bang ban an, quyet dinh cua Toa an, trir quyet dinh dinh chi giai quyet vu an hanh chinh cua Toa an.
Chirong IIIQUYEN, NGHlA VU CUA NGlTOfl KHIEU NAI, NGlTOI BI KHIEU NAI,
NGUOI GIAI QUYET KHIEU NAIDieu 9. Quyen, nghia vu cua ngudi khieu nai1. Ngudi khieu nai co cac quyen sau day:
a) Tu minh lchieu nai;Trudng hqp ngudi lchieu nai la ngudi mat nang luc hanh vi dan sir thi
ngudi dai dien theo phap luat cua ho thirc hien viec khieu nai;4
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Truong hop nguoi khieu nai om dau, gia yeu, co nhuqc diem ve the chat hoac vi ly do lchach quan lchac ma lchong the tu minh lchieu nai thi dupe uy quyln cho cha, me, vq, chong, anh, chi, em rupt, con da thanh nien hoac nguoi lchac co nang lire hanh vi dan sir day du de thirc hien viec khieu nai;
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b) Nho luat su tu van ve phap luat hoac uy quyen cho luat su khieu nai de bao ve quyen, lqi ich hop phap cua minh;
Truong hop nguoi khieu nai la nguoi dupe trq giup phap ly theo quy dinh cua phap luat thi duoc nho trq giup vien phap ly tu van ve phap luat hoac uy quyen cho trq giup vien phap ly khieu nai de bao ve quyen, lqi ich hop phap cua minh;
c) Tham gia doi thoai hoac uy quyen cho nguoi dai dien hop phap thamr
gia doi thoai;d) Dupe biet, doc, sao chup, sao chep tai lieu, chung cu do nguoi giai
quyet lchieu nai thu thap de giai quyet khieu nai, trir thong tin, tai lieu thuoc bi mat nha nuoc;
d) Yeu cau ca nhan, don vi trong Truong dang luu giu, quan ly thong tin,r r
tai lieu lien quan toi noi dung khieu nai cung cap thong tin, tai lieu do cho minh trong thoi han 07 ngay lam viec, ke tir ngay co yeu cau (bang van ban) de giao nop cho nguoi giai quyet lchieu nai, trir thong tin, tai lieu thuoc bi mat nha nude;
e) Duoc yeu cau Hieu trudng (qua Phong Thanh tra) ap dung cac bien phap khan cap de ngan chan hau qua co the xay ra do viec thi hanh quyet dinh hanh chinh bi khieu nai;
g) Dua ra chung cu ve viec khieu nai va giai trinh y kien cua minh ve chung cu do;
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h) Nhan van ban tra loi ve viec thu ly giai quyet khieu nai, nhan quyet dinh giai quyet khieu nai;
i) Duoc khoi phuc quyen, lqi ich hop phap da bi xam pham; duoc boi thudng thiet hai theo quy dinh cua phap luat;
k) Rut khieu nai.2. Nguoi lchieu nai co cac nghTa vu sau day:
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a) Khieu nai den dung nguoi co tham quyen giai quyet;\ r
b) Trinh bay trung thirc su viec, dua ra chung cu ve tinh dung dan, hop lyr r r
cua viec khieu nai; cung cap thong tin, tai lieu lien quan cho nguoi giai quyetr \
khieu nai; chiu trach nhiem trude phap luat ve noi dung trinh bay va viec cungr
cap thong tin, tai lieu do;r r r
c) Chap hanh quyet dinh hanh chinh, hanh vi hanh chinh ma minh khieur r
nai trong thoi gian khieu nai, trir trudng hop quyet dinh, hanh vi do bi tarn dinh chi thi hanh theo quyet dinh cua Hieu trudng;
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d) Chap hanh nghiem chinh quyet dinh giai quyet lchieu nai da co hieu lire phap luat.
3. Ngudi khieu nai thuc hien cac quyen va ngtiTa vu khac theo quy dinh cua phap luat va Quy che nay.
> > rDieu 10. Quyen, nghla vu cua ngiroi bj khieu nai1. Ngudi bi lchieu nai co cac quyen sau day:a) Dua ra chung cu ve tinh hop phap cua quyet dinh hanh chinh, hanh vi
hanh chinh bi khieu nai;
b) Dirac biet, doc, sao chup, sao chep cac tai lieu, chung cu do ngudi giai quyet khieu nai thu thap de giai quyet khieu nai, trir :hong tin, tai lieu thuoc bi mat nha nude;
c) Yeu cau ca nhan, don vi trong Truong dang tuu giu, quan ly thong tin, tai lieu lien quan tdi noi dung khieu nai cung cap thong tin, tai lieu do cho minh trong thdi han 07 ngay lam viec, ke tir ngay co yeu ciu (bang van ban) de giao cho ngudi giai quyet khieu nai, tru thong tin, tai lieu tbuoc bi mat nha nude.
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2. Ngudi bi lchieu nai co cac nghTa vu sau day:
a) Tham gia doi thoai hoac uy quyen cho ngudi dai dien hop phap tham gia doi thoai;
b) Chap hanh quyet dinh xac minh noi dung lchieu nai cua Hieu trudng;c) Cung cap thong tin, tai lieu lien quan den noi dung lchieu nai, giai trinh
ve tinh hqp phap, dung dan cua quyet dinh hanh chinh, hanh vi hanh chinh bi khieu nai khi ngudi giai quyet khieu nai hoac ngudi k em tra, xac minh yeu cau trong thdi han 07 ngay lam viec, Ice tir ngay co yeu cau;
d) Chap hanh nghiem chinh quyet dinh giai quyet khieu nai da co hieu lire phap luat;
d) Sira doi hoac huy bo quyet dinh hanh chinh, cham dirt hanh vi hanh chinh bi khieu nai;
e) Boi thudng, boi hoan thiet hai do quyet dinh hanh chinh, hanh vi hanh chinh trai phap luat cua minh gay ra theo quy dinh cua phap luat ve trach nhiem boi thudng cua Nha nude.
3. Ngudi bi khieu nai thuc hien cac. quyen va nghla vu khac theo quy dinh cua phap luat va Quy che nay.
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Dieu 11. Quyen, nghla vu cua nguoi giai quyet khieu nai1. Ngudi giai quyet lchieu nai co cac quyen sau day:
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a) Yeu cau ngudi khieu nai, co quan, to chuc, ca nhan co lien quan cungr
cap thong tin, tai lieu, chung cu trong thdi han 07 ngay lam viec, ke tir ngay co yeu cau de lam co sd giai quyet khieu nai;
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b) Quyet dinh ap dung, huy bo bien phap khan cap theo quy dinh tai Bieu 19 cua Quy che nay;
c) Thirc hien cac quyen khac theo quy dinh cua phap luat va Quy che nay.
2. Ngudi giai quyet khieu nai co cac nghTa vu sau day:' ' ' , • r •a) Tiep nhan khieu nai va thong bao bang van ban cho ngudi khieu nai, ca
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quan, to chuc, ca nhan co tham quyen chuyen khieu nai den ve viec thu ly giair r r / r
quyet khieu nai doi vdi quyet dinh hanh chinh, hanh vi hanh chinh bi khieu nai;r r r a t
b) Giai quyet lchieu nai doi vdi quyet dinh hanh chinh, hanh vi hanh chinh khi ngudi khieu nai yeu cau;
c) To chuc doi thoai vdi ngudi khieu nai, ngudi bi ldiieu nai va don vi, ca nhan co lien quan;
d) Gui quyet dinh giai quyet ldiieu nai cho ngudi khieu nai va chiu trach\ r r r
nhiem trudc phap luat ve viec giai quyet ldiieu nai cua minh; trudng hop khieu\ f r
nai do co quan, to chuc, ca nhan co tham quyen chuyen den thi phai thong bao ket qua giai quyet cho co quan, to chuc, ca nhan do theo quy dinh cua phap luat;
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d) Cung cap thong tin, tai lieu, chung cu lien quan den noi dung khieu nai khi ngudi khieu nai yeu cau.
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e) Giai quyet boi thudng, boi hoan thiet hai do quyet dinh hanh chinh, hanh vi hanh chinh gay ra theo quy dinh cua phap luat ve trach nhiem boi thudng cua Nha nude;
g) Thuc hien cac nghTa vu khac theo quy dinh cua phap luat va Quy che nay.
Chiro’ng IVTRINH Tib, THU TUC THU UY VA GIAI QUYET KHIEU NAI
Bieu 12. Thu ly giai quyet khieu nai9 r
1. Trong thdi han 10 ngay lam viec, Ice tir ngay nhan dugc khieu nai thuoc tham quyen giai quyet cua Hieu trudng ma lchong thuoc mot trong cac trudng
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hop dugc quy dinh tai Bieu 8 cua Quy che nay, Hieu trudng thu ly giai quyet,> r 9 9
thong bao bang van ban cho ngudi khieu nai, co quan, to chuc, ca nhan co tham quyen chuyen ldiieu nai den (tren co sb de xuat cua Phong Thanh tra).
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2. Trong thdi han 10 ngay lam viec, ke tu ngay nhan dugc khieu nai ma khieu nai khong thuoc tham quyen giai quyet cua Hieu trudng va/hoac thuoc
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mot trong cac trudng hop dugc quy dinh tai Bieu 8 cua Quy che nay, Hieur \ r
trudng khong thu ly giai quyet, thong bao bang van ban cho ngudi khieu nai, co9 9 > 9 r r
quan, to chuc, ca nhan co tham quyen chuyen ldiieu nai den va neu ro ly do (tren co so de xuat cua Phong Thanh tra).
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Dieu 13. Thoi han giai quyet khieu naiThai han giai quyet khieu nai khong qua 30 nga> lam viec, Ice tur ngay thu
ly; doi vdi vu viec phuc tap thi thdi han giai quyet co the keo dai han nhung khong qua 45 ngay lam viec, Ice tu ngay thu ly.
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Dieu 14. Xac minh noi dung khieu nai> r
1. Trong thdi han quy dinh tai Dieu 13 cua Quy che nay, Hieu trudng (tren\ r 7
ca sd de xuat cua Phong Thanh tra) to chuc thuc hien cac cong viec sau day:
a) Kiem tra lai quyet dinh hanh chinh, hanh vi hanh chinh cua Hieu trudng, cua vien chuc do Hieu trudng quan ly true tiep, neu khieu nai dung thi ra quyet dinh giai quyet khieu nai ngay;
b) Trudng hop chua co co sd ket luan noi dung khieu nai thi giao Phong Thanh tra chu tri, phoi hop vdi don vi, ca nhan co lien quan xac minh noi dung khieu nai, kien nghi giai quyet khieu nai;
c) Rieng doi vdi khieu nai quyet dinh ley luat vien chuc, giao Phong To7 r
chuc kiem tra lai quyet dinh ley luat vien chuc bi khieu nai, xem xet noi dungr t r r \ \
khieu nai. Neu xet thay noi dung lchieu nai da ro thi yeu cau Hoi dong ky luat vien chuc xem xet de de nghi Hieu trudng giai quyet. Trudng hop noi dung khieu nai chua duoc xac dinh rd thi giao Phong To chuc chu tri, phoi hop vdi don vi, ca nhan co lien quan xac minh, de xuat Hieu :rudng ket luan noi dung khieu nai.
2. Viec xac minh phai bao dam lchach quan, chinh xac, kip thdi thong qua cac hinh there sau day:
7 r i r
a) Kiem tra, xac minh true tiep tai dia diem phat sinh khieu nai;b) Kiem tra, xac minh thong qua cac tai lieu, cuing cii ma ngudi khieu
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nai, ngudi bi khieu nai, co quan, to chuc, ca nhan co lie a quan cung cap;
c) Cac hinh there khac theo quy dinh cua phap lui.t.
3. Don vi, ca nhan co trach nhiem xac minh co cac quyen, nghTa vu sau day:> r r
a) Yeu cau ngudi lchieu nai, ngudi bi khieu nai, don vi, ca nhan co lienr \ r
quan cung cap thong tin, tai lieu va chung cu ve noi dung khieu nai;
b) Yeu cau ngudi lchieu nai, ngudi bi khieu nai, don vi, ca nhan co lien quan giai trinh bang van ban ve noi dung lien quan khieu nai;
c) Trieu tap ngudi lchieu nai, ngudi bi lchieu nai, don vi, ca nhan co lien quan;d) Tremg cau giam dinh;d) Tien hanh cac bien phap kiem tra, xac minh khac theo quy dinh cua
phap luat;
e) Bao cao ket qua xac minh va chiu trach nhiem trade phap luat ve ketqua xac minh. />.
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4. Bao cao ket qua xac minh gom cac noi dung sau day:r
a) Doi tupng xac minh;b) Thai gian tien hanli xac minh;c) Ngudi tien hanli xac minh;d) Noi dung xac minh;
r
d) Ket qua xac minh;
e) Ket luan va kien nghi noi dung giai quyet khieu nai.
Bieu 15. To chu*c doi thoair r r \ r
1. Trong qua trinh giai quyet khieu nai, neu yeu cau cua ngudi khieu nai va ket qua xac minh noi dung khieu nai con khac nhau thi Hieu trudng to chuc doi thoai vdi ngudi khieu nai, ngudi bi khieu nai, don vi, ca nhan co lien quan de lam ro noi dung khieu nai, yeu cau cua ngudi khieu nai va hudng giai quyet khieu nai (tren co so de xuat cua Phong Thanh tra); viec doi thoai phai tien hanh cong khai, dan chu.
2. Hieu truong thong bao bang van ban vdi ngudi khieu nai, ngudi bi khieu nai, ngudi co quyen va nghTa vu lien quan, co quan, to chuc co lien quan
m f % t v r \ r
biet thdi gian, dia diem, noi dung viec doi thoai (tren co so de xuat cua Phong Thanh tra).
i r \ r ?
3. Khi doi thoai, Hieu trudng neu ro noi dung can doi thoai, ket qua xac minh noi dung khieu nai; ngudi tham gia doi thoai co quyen trinh bay y kien,
r r \
dua ra chung cu lien quan den khieu nai va yeu cau cua minh.
4. Viec doi thoai phai dupe lap thanh bien ban; bien ban phai ghi rd y kien cua nhung ngudi tham gia, ket qua doi thoai, co chu ky hoac diem chi cua ngudi tham gia; trudng hop ngudi tham gia doi thoai khong ky, diem chi xac nhan thi phai ghi ro ly do; bien ban nay dupe luu vao ho so vu viec khieu nai.
5. Ket qua doi thoai la mot trong cac can cu de giai quyet khieu nai.j r r r
Dieu 16. Quyet dinh giai quyet khieu nair /■ r \ r
1. Hieu trudng ra quyet dinh giai quyet khieu nai (tren co so de xuat cua Phong Thanh tra) theo quy dinh cua phap luat va Quy che nay.
2. Quyet dinh giai quyet khieu nai phai co cac noi dung sau day:a) Ngay, thang, nam ra quyet dinh;
b) Ten, dia chi ngudi khieu nai, ngudi bi khieu nai;
c) Noi dung khieu nai;
d) Ket qua xac minh noi dung khieu nai;d) Ket qua doi thoai (neu co);
e) Can cu phap luat de giai quyet khieu nai; c9
g) Ket luan noi dung khieu nai;
h) Giu nguyen, sua doi, bo sung hoac huy bo rr ot phan hay toan bo quyet dinh hanh chinh, cham dut hanh vi hanh chinh bi khieu nai; giai quyet cac van de cu the trong noi dung khieu nai;
i) Viec boi thudng thiet hai cho ngudi bi thiet hai (neu co);i) Quyen khieu nai lan hai, quyen khdi kien vu an hanh chinh tai Toa an.
3. Truong hop nhieu ngudi cung khieu nai ve mot noi dung thi Hieu trudng xem xet, ket luan noi dung khieu nai va can cu vao ket luan do de ra
r ̂ f f f f
quyet dinh giai quyet khieu nai cho tung ngudi hoac; ra quyet dinh giai quyet khieu nai kern theo danh sach nhimg ngudi lchieu nai (tren co sd de xuat cua Phong Thanh tra).
Dieu 17. Giii quyet dinh giai quyet khieu naiTrong thdi han 03 ngay lam viec, Ice tu ngay co quyet dinh giai quyet
khieu nai, Hieu trudng giao Phong Thanh tra gui quye: dinh giai quyet khieu nai cho ngudi khieu nai, Hoi dong Trudng, ngudi co quyen, nghTa vu lien quan, co quan, to chuc, ca nhan da chuyen khieu nai den.
Dieu 18. Ho so" giai quyet khieu nai1. Viec giai quyet khieu nai phai dupe lap thani ho so. Ho so giai quyet
khieu nai bao gom:
a) Don khieu nai hoac ban ghi ldi khieu nai;
b) Tai lieu, chung cu do cac ben cung cap;9 r r r
c) Bien ban lciem tra, xac minh, ket luan, ket qua giam dinh (neu co);d) Bien ban to chuc doi thoai (neu co);
r r r
d) Quyet dinh giai quyet khieu nai;e) Cac tai lieu khac co lien quan.
2. Ho so giai quyet khieu nai phai dupe danh so trang theo thu tir tai lieur
va dupe luu giu theo quy dinh cua phap luat. Trudng ipp ngudi khieu nai khdi kien vu an hanh chinh tai Toa an thi ho so do phai dupe chuyen cho Toa an co tham quyen giai quyet khi co yeu cau.
Dieu 19. Ap dung bien phap khan capTrong qua trinh giai quyet khieu nai, neu xet thay viec thi hanh quyet dinh
hanh chinh bi khieu nai se gay hau qua kho khac phuc, thi Hieu trudng ra quyetr \ r
dinh tam dinh chi viec thi hanh quyet dinh do (tren co sd de xuat cua PhongThanh tra). Thdi han tam dinh chi khong vupt qua thdi gian con lai cua thdi hangiai quyet. Quyet dinh tam dinh chi phai dupe gui cho ngudi khieu nai, ngudi bi / >khieu nai, ngudi co quyen, nghTa vu lien quan va nhuig ngudi co trach nhiem thi hanh khac. Khi xet thay ly do cua viec tam dinh chi khong con thi Hieu
'O n /10
r \ r
trudng huy bo ngay quyet dinh tarn dinh chi do (tren ca so de xuat cua Phong Thanh tra).
Bieu 20. Quyet dinh giai quyet khieu nai co hieu lye phap luat1. Quyet dinh giai quyet khieu nai co hieu lire phap luat sau 30 ngay, ke tir
ngay ban hanh ma ngudi khieu nai khong khieu nai lan hai.2. Quyet dinh giai quyet khieu nai co hieu lire phap luat co hieu lire thi
hanh ngay.• A y • r r A A ' ' rBieu 21. Ngudi co trach nhiem thuc hien quyet djnh giai quyet khieu
nai co hieu luc phap luat1. Ngudi giai quyet Ichieu nai.2. Ngudi Ichieu nai. ■ \
r ’
3. Ngudi bi khieu nai.4. Ngudi co quyen, nghTa vu lien quan.
5. Bon vi, ca nhan co lien quan.
Bieu 22. Thi hanh quyet djnh giai quyet khieu nai co hieu luc phap luat1. Hieu trudng chi dao don vi, ca nhan thuoc quyen quan ly to chuc thi
hanh quyet dinh giai quyet khieu nai co hieu lire phap luat; trudng hop can thiet, yeu cau co quan chuc nang co bien phap de bao dam viec thi hanh cac quyet dinh giai quyet khieu nai co hieu lire phap luat; to chuc thi hanh hoac chu tri, phoi hop vdi to chuc, ca quan huu quan thirc hien bien phap nham khoi phuc quyen, loi ich hop phap cua ngudi khieu nai; kien nghi ca quan, to chuc khac
t r r \ r r r r
giai quyet nhung van de lien quan den viec thi hanh quyet dinh giai quyet khieu nai (neu co).
1 . ' . ' r r2. Khi quyet dinh giai quyet khieu nai co hieu luc phap luat, ngudi khieu nai, ngudi co quyen, nghTa vu lien quan co trach nhiem sau day:
9 v y
a) Cong tac vdi ca quan, to chuc, ca nhan co tham quyen trong viec khoi' r
phuc quyen, lgi ich hop phap cua minh da bi quyet dinh hanh chinh, hanh vi hanh chinh trai phap luat xam pham;
r r r
b) Chap hanh quyet dinh hanh chinh, hanh vi hanh chinh bi khieu nai da dugc Hieu trudng giai quyet cong nhan quyet dinh hanh chinh, hanh vi hanh chinh do dung phap luat;
r r 7 r
c) Chap hanh quyet dinh xu ly cua Hieu trudng de thi hanh quyet dinh giai quyet khieu nai co hieu luc phap luat.
3. Trong pham vi nhiem vu, quyen han cua minh, don vi, ca nhan co lien quan co trach nhiem chap hanh cac quyet dinh hanh chinh cua ca quan co tham quyen de thi hanh quyet dinh giai quyet Ichieu nai co hieu lire phap luat; phoi hgp vdi ca quan, to chuc, ca nhan co tham quyen trong viec to chuc thi hanh quyet dinh giai quyet khieu nai co hieu luc phap luat khi duac yeu cau.
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Chircmg VTO CHirC THU C HIEN
Dieu 23. Hieu lye thi hanhQuy che nay co hieu lire thi hanh ke tu ngay ky.
Dieu 24. Trach nhiem thi hanh1. Cac don vi true thuoc/thuoc Trudng, vien cl'uc, ngudi lao dong cua
Truong chiu trach nhiem thi hanh Quy che nay.
2. Trong qua trinh thuc hien Quy che nay, neu phat sinh vudng mac, cac don vi, ca nhan bao cao Hieu trudng (qua Phong Thanh tra) de xem xet, quyet dinh J. ̂ » j/
TS. Sle
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