ueda annual summit 2014 - awards of excellence - research and analysis - iowa small business owner...

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IOWA SMALL BUSINESS SURVEY A TRANSFORMATIVE RESEARCH APPROACH UEDA Awards of Excellence 2014 Sarah Bey, Program Manager UNI Regional Business Center [email protected]

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The Iowa Small Business Survey is a transformative research approach dedicated to engaging, understanding and disseminating the needs of small businesses within Iowa to a wide array of partners. This novel and inclusive approach includes three components not typically associated with the act of conducting a survey. First, the survey is collaboratively assembled by a wide group of stakeholders, second, academic researchers and classroom professors are invited to participate and publish using the findings, and last, a traditional survey report is augmented with an innovative and lively ‘magazine’ highlighting the findings and other information about the state ecosystem. This approach has resulted in new technical assistance programs, academic papers, notable new funding for the university, stronger collaboration between statewide stakeholders, improved government relations between entrepreneurs and elected officials and of particular note, the survey directly facilitated funding for two 2013 UEDA award winning programs: Dream Big Grow Here, and the Business Concierge. The release of the 2014 Iowa Small Business Survey coincides with a statewide movement to address the needs of Iowa women entrepreneurs. Iowa ranks last in the country for growth of women entrepreneurs by number of firms, revenue, and employment. The 2014 survey provided direct feedback from Iowa women-owned business concerning their capital, technical assistance, network and community support needs which will be developed into a plan and funding request at the state and national levels. View the full case study at: http://universityeda.org/value-to-members/best-practice-sharing/awards-of-excellence/2014-awards-of-excellence/awards-of-excellence-2014-finalists/iowa-small-business-owner-survey/

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Page 1: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

IOWA SMALL

BUSINESS SURVEYA TRANSFORMATIVE RESEARCH APPROACH

UEDA Awards of Excellence 2014

Sarah Bey, Program Manager

UNI Regional Business Center

[email protected]

Page 2: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

WHY THE SMALL BUSINESS SURVEY WAS CREATED

THE PROBLEM

• A NEED TO UNDERSTAND THE ENTREPRENEUR

• IDENTIFYING, SURVEYING & RESPONDING IS BECOMING MORE DIFFICULT

IN THE PAST

• CENSUS BUREAU

• KAUFFMAN FOUNDATION

• SMALL BUSINESS ADMINISTRATION

Page 3: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

ORIGINALITY

Statewide Collaboration

Research Innovative Release

Feedback Loop to

Entrepreneurs

Page 4: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

COLLABORATIVELY BUILT

• COMPILE RESEARCH QUESTIONS

• ENTREPRENEURIAL ROUNDTABLE

• OTHER RESEARCHERS IN THE FIELD

• NEW APPROACHES IN SERVING

• BETTER TRAINING TOOLS

• BETTER UNDERSTANDING

• STRONGER LINKAGES

• TYPES OF QUESTIONS

• DEMOGRAPHIC INFORMATION

• KEY PROBLEMS FACING SMALL BUSINESS

• BUSINESS GROWTH OR DECLINE

• TECHNOLOGY

• USE & EVALUATION OF 20+ RESOURCES AND SERVICES IN THE STATE

Page 5: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

SURVEY & OUTCOMES• SURVEYED IOWA SMALL BUSINESSES

• HIGHLIGHTS

• 1 IN 5 NEW JOBS DUE TO TECHNOLOGY

• SUB-CONTRACT JOBS INCREASED

• SLOW GROWTH CONTINUED

• WOMAN-OWNED BUSINESSES ARE SMALLER, YOUNGER, AND DON’T SEEM TO PERSIST PAST THE 10 YEAR MARK

• IASOURCELINK MOST IMPROVED RESOURCE

SurveyRespondentsbyIndustry

Wholesale

Technology

Service

Retail

Manufacturing

A

0

10

20

30

40

50

60

70

80

Stay theSameDecreaseIncrease

Perc

ent o

fRes

pond

ents

During 2013 did you seeyourrevenues...And in 2014 do youexpect to seerevenues...

2013

2014

Page 6: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

INNOVATIVE RELEASE • 144 25 PAGE PUBLICATION

• ENGAGING & EDUCATIONAL FRAMEWORK

• EASY TO READ, COLORFUL GRAPHS & DATA

• KEY TAKE-A-WAYS & SUGGESTIONS

• SPECIAL SEGMENT REPORT

• DEDICATED WEBSITE

• ATTRACTIVE TO ALL STAKEHOLDERS

• LEGISLATORS

• ECONOMIC DEVELOPERS

• BUSINESS SERVICE PROVIDERS

• SMALL BUSINESS OWNERS

Page 7: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

IMPACTNEW PROGRAMS• DREAM BIG GROW HERE

• BUSINESS CONCIERGE

• SPEAK OUT SMALL BUSINESS

• WEBINARS

• MYENTRE.NET

• ENTREFEST

CONTINUED RESEARCH & USE• ACADEMIC PAPERS

• FOCUS GROUPS

• WOMEN’S ROUNDTABLE FORMED

• ASCENT

• TEACHING TOOL

VALUE-ADD RELATIONSHIPS

• NEW FUNDING SOURCES

• STATEWIDE STAKEHOLDERS

• IMPROVED GOVERNMENT RELATIONS

• SMALL BUSINESS OWNER VOICE

• MEDIA & AWARENESS

Page 8: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

REPLICABILITY & SCALABILITY

• COLLABORATE WITH STAKEHOLDERS

• UTILIZE UNIVERSITY ASSETS TO SURVEY

• CREATE CONTENT WITH PURPOSE

• THINK BIG OR THINK SMALL

FUTURE POSSIBILITIES...

Statewide Collaboration

Research

Innovative Release Feedback Loop to Entrepreneurs

Page 9: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

ACROSS THE BOARD, BUSINESS OWNERS ARE CALLING FOR LESS REGULATION, MORE CAPITAL, BETTER ACCESS TO THEIR PEERS ONLINE AND IN

PERSON, AND MORE SUPPORTIVE COMMUNITIES. HOW WE RESPOND TO THESE NEEDS GOING FORWARD WILL BE REWARDED BY MORE BUSINESS

STARTS, NEW JOBS AND BUSINESS EXPANSIONS IN IOWA

- MAUREEN COLLINS-WILLIAMS, UNI RESEARCHER IN RESIDENCE

SUSTAINABILITY

Page 10: UEDA Annual Summit 2014 - Awards of Excellence - Research and Analysis - Iowa Small Business Owner Survey

IOWA SMALL

BUSINESS SURVEYA TRANSFORMATIVE RESEARCH APPROACH

UEDA Awards of Excellence 2014

Sarah Bey, Program Manager

UNI Regional Business Center

[email protected]