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Scheuchzerstrasse 17 CH-8006 Zuerich Switzerland Tel. +41 79 601 41 69 www.ulmeco.ch UlMeCo AG UlMeCo AG Company Presentation

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Page 1: UlMeCoAG CorpPres en 1812177 UlMeCo AG UlMeCoAG_CorpPres_en_181217.pptx Selected projects Information Security Management System for an innovative IT-company to support their new cloud

Scheuchzerstrasse 17CH-8006 ZuerichSwitzerlandTel. +41 79 601 41 69

www.ulmeco.ch

UlMeCo AG

UlMeCo AG

Company Presentation

Page 2: UlMeCoAG CorpPres en 1812177 UlMeCo AG UlMeCoAG_CorpPres_en_181217.pptx Selected projects Information Security Management System for an innovative IT-company to support their new cloud

1UlMeCoAG_CorpPres_en_181217.pptxUlMeCo AG

Company Presentation

UlMeCo AG in brief

We are specialists in business administration with a technical background. UlMeCo AG is in business since 2005.

We support our clients at the joint of business and technology. We have a track record of several years of successful project management and project management support.

We understand Information Security / Cyber Security as a risk management task and not a pure information technology issue

We learned how to deal with regulatory bodies during our work in the railway industry sector, e.g. security for safety in critical infrastructures

We are specialists in business administration with a technical background. UlMeCo AG is in business since 2005.

We support our clients at the joint of business and technology. We have a track record of several years of successful project management and project management support.

We understand Information Security / Cyber Security as a risk management task and not a pure information technology issue

We learned how to deal with regulatory bodies during our work in the railway industry sector, e.g. security for safety in critical infrastructures

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2UlMeCoAG_CorpPres_en_181217.pptxUlMeCo AG

Company Presentation

Information security became a main concern for our clients

Typical tasks Review of existing information security concepts or

guidelines to improve their effectiveness.

Information Security Management Systemaccording to ISO 27001: Design, implement and get the ISO 27001:2013 certificate.

(Chief) Information Security Offices (CISO/ISO) on a contract base as an alternative to own staff.

Support of CIO, Compliance Officer or CISO/ISO

Enhancing process resilency against threats from cyber criminals or cyber warfare.

Integrating the aspects of Internet of Things (IoT) and industrial / building control systems into IT-security concepts

Typical tasks Review of existing information security concepts or

guidelines to improve their effectiveness.

Information Security Management Systemaccording to ISO 27001: Design, implement and get the ISO 27001:2013 certificate.

(Chief) Information Security Offices (CISO/ISO) on a contract base as an alternative to own staff.

Support of CIO, Compliance Officer or CISO/ISO

Enhancing process resilency against threats from cyber criminals or cyber warfare.

Integrating the aspects of Internet of Things (IoT) and industrial / building control systems into IT-security concepts

Benefits for our clients Progress in projects to improve information

security despite lacking internal resources. Step-by-step and pragmatic solutions can be

communicated to regulatory bodies as they can be implemented and progress can be monitored

Analysing information security from a business process perspective enables management to set priorities and take decisions to optimize overall cost.

Enhancing resiliency of main business processes usually enhancing efficiency as well.

Improved understanding of risks emerging from transforming the business into the digital world.

Benefits for our clients Progress in projects to improve information

security despite lacking internal resources. Step-by-step and pragmatic solutions can be

communicated to regulatory bodies as they can be implemented and progress can be monitored

Analysing information security from a business process perspective enables management to set priorities and take decisions to optimize overall cost.

Enhancing resiliency of main business processes usually enhancing efficiency as well.

Improved understanding of risks emerging from transforming the business into the digital world.

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3UlMeCoAG_CorpPres_en_181217.pptxUlMeCo AG

Company Presentation

Ulrich Meier - more than a decade successful in management consulting

Experience Track record of achieving objectives Several years of experience in project coaching

and project office (including trouble shooting). Lead and worked in several projects at the

interface of technology to business. Worked several years for international

management consultancies, Arthur D. Little and Intercai, mainly in the TIME industry.

Turn-around and management experience in a mid-sized company.

Focus Information Security IT-Security for Safety (industrial control) Small and mid-sized companies: Strategy,

Management and Controlling Quick-Win IT-solutions based on OpenSource

and Linux

Experience Track record of achieving objectives Several years of experience in project coaching

and project office (including trouble shooting). Lead and worked in several projects at the

interface of technology to business. Worked several years for international

management consultancies, Arthur D. Little and Intercai, mainly in the TIME industry.

Turn-around and management experience in a mid-sized company.

Focus Information Security IT-Security for Safety (industrial control) Small and mid-sized companies: Strategy,

Management and Controlling Quick-Win IT-solutions based on OpenSource

and Linux

Dipl. Elektro-Ingenieur ETH (MSc) focus on energy distribution,

control systems, databases,networks and NEMP

lic.oec. HSG (MBA) focus on small and mid-sized

companies, additional topicstotal quality management, marketing and financial auditing

Languages German, English, (French)

Professional training Project management: Prince2:2017 Practitioner,

Scrum Master PSM I Information Security Officer – ISO (TÜV) IT-

Sicherheitsbeauftragter gemäß ISO 27001 und IT- Grundschutz (TüV Nord)

ISO 27001:2013: ICO Foundation

Dipl. Elektro-Ingenieur ETH (MSc) focus on energy distribution,

control systems, databases,networks and NEMP

lic.oec. HSG (MBA) focus on small and mid-sized

companies, additional topicstotal quality management, marketing and financial auditing

Languages German, English, (French)

Professional training Project management: Prince2:2017 Practitioner,

Scrum Master PSM I Information Security Officer – ISO (TÜV) IT-

Sicherheitsbeauftragter gemäß ISO 27001 und IT- Grundschutz (TüV Nord)

ISO 27001:2013: ICO Foundation

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4UlMeCoAG_CorpPres_en_181217.pptxUlMeCo AG

Company Presentation

Our services cover most issues of managing a company or unit

Strategy Development Market entry strategies Product and Service development

Decision support Market studies, Market estimates Investment decisions (CAPEX) Business planning and modelling Financial models Feasibility studies Sparring partner for ideas, IT-projects, risk-

assessment, IT-security

Industry specific Cyber Security / Warfare topics for industrial

control in critical infrastructures Telecommunication used in the railway industry Mobile communication infrastructure (GSM-R,

3G/4G/5G): Railways, safety/security authorities and telecom industry

Strategy Development Market entry strategies Product and Service development

Decision support Market studies, Market estimates Investment decisions (CAPEX) Business planning and modelling Financial models Feasibility studies Sparring partner for ideas, IT-projects, risk-

assessment, IT-security

Industry specific Cyber Security / Warfare topics for industrial

control in critical infrastructures Telecommunication used in the railway industry Mobile communication infrastructure (GSM-R,

3G/4G/5G): Railways, safety/security authorities and telecom industry

Analysing & optimising Increase resiliency against cyber threats Efficiency increase by optimised processes Optimising combined with migration IT systems Optimisation through reorganising and developing

the organisation Quality cost reduction (Total Quality Management

approach) Incentive systems / Balanced Scorecards Facilitation to optimise processes e.g. during

budgeting or investment processes

Implementation Design and implementation of an Information

Security Management System (ISMS) based on ISO 27001

Project management, Support to project management / project office / coaching

Capacity / “Body shopping” Interim management Fast-track IT solution to support projects

Analysing & optimising Increase resiliency against cyber threats Efficiency increase by optimised processes Optimising combined with migration IT systems Optimisation through reorganising and developing

the organisation Quality cost reduction (Total Quality Management

approach) Incentive systems / Balanced Scorecards Facilitation to optimise processes e.g. during

budgeting or investment processes

Implementation Design and implementation of an Information

Security Management System (ISMS) based on ISO 27001

Project management, Support to project management / project office / coaching

Capacity / “Body shopping” Interim management Fast-track IT solution to support projects

Detailed descriptions are found in the appendix

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5UlMeCoAG_CorpPres_en_181217.pptxUlMeCo AG

How to contact us ...

by mailUlMeCo AGScheuchzerstrasse 17CH-8006 ZuerichSwitzerland

by phoneMobile +41 (0)79 601 41 69

by [email protected]

by mailUlMeCo AGScheuchzerstrasse 17CH-8006 ZuerichSwitzerland

by phoneMobile +41 (0)79 601 41 69

by [email protected]

We are officially registered

Register of companies Switzerland: CHE-112.477.817

Value added tax Switzerland: CHE-112.477.817 MWST

Social security, Switzerland 873.109

DUNS-Register 483105628

We are officially registered

Register of companies Switzerland: CHE-112.477.817

Value added tax Switzerland: CHE-112.477.817 MWST

Social security, Switzerland 873.109

DUNS-Register 483105628

Company Presentation

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Scheuchzerstrasse 17CH-8006 ZuerichSwitzerlandTel. +41 79 601 41 69

www.ulmeco.ch

UlMeCo AG

UlMeCo AG

Company Presentation –Appendix A

Some of our projects

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7UlMeCoAG_CorpPres_en_181217.pptxUlMeCo AG

Selected projects

Information Security Management System for an innovative IT-company to support their new cloud based document management service.

Quick-Win Tool CAPRI: CArrierProcessInterface to speed up and enhance process quality of all telco-carrier activities of the biggest railway infrastructure operator in Germany. Focus: order processing, billing (design, proof of concent, fast-track implementation, operation, support)

OTRS-based process solution to optimize problem management for telecommunication infrastructure issues for the biggest German railway company. (design, development, operation, migration)

Web-based IT solution (BFMA-Portal) to manage life-cycle issues/decommissioning for existing POTS/ISDN telecommunications infrastructure for the biggest German railway company (requirement specification, software development, operating)

Web-based IT-solution RaFu-Portal manage rollout of GSM-R shunting for a big German railway (processes, system requirements, development, operation, migration)

Web-based IT-solution BO2-Portal to support the GSM-R call center of a big German railway (development, support)

Information Security Management System for an innovative IT-company to support their new cloud based document management service.

Quick-Win Tool CAPRI: CArrierProcessInterface to speed up and enhance process quality of all telco-carrier activities of the biggest railway infrastructure operator in Germany. Focus: order processing, billing (design, proof of concent, fast-track implementation, operation, support)

OTRS-based process solution to optimize problem management for telecommunication infrastructure issues for the biggest German railway company. (design, development, operation, migration)

Web-based IT solution (BFMA-Portal) to manage life-cycle issues/decommissioning for existing POTS/ISDN telecommunications infrastructure for the biggest German railway company (requirement specification, software development, operating)

Web-based IT-solution RaFu-Portal manage rollout of GSM-R shunting for a big German railway (processes, system requirements, development, operation, migration)

Web-based IT-solution BO2-Portal to support the GSM-R call center of a big German railway (development, support)

Supporting project leader of a large IP/MPLS network project of the biggest German railway company. Special topics: management of regulatory bodies (EBA), IT security (BSI, ITSM,...), safety aspects (CSM, EN50126,...), IT-Security regulation for critical infrastructure (SiG/BSI,...)

Concepts to improve profitability and manageability of a large telecom infrastructure for the biggest German railway company. Goal: Improve quality, efficiency and transparency. Resulting in a carrier concept of a OSI-Layer 3 carrier with new transparent billing (APART) and improved customer care.

Concepts for a new product visual guidance for a leading company in the airfield lighting sector. The project was delivered together with a service provider for innovation projects.

Supporting project leader of a large IP/MPLS network project of the biggest German railway company. Special topics: management of regulatory bodies (EBA), IT security (BSI, ITSM,...), safety aspects (CSM, EN50126,...), IT-Security regulation for critical infrastructure (SiG/BSI,...)

Concepts to improve profitability and manageability of a large telecom infrastructure for the biggest German railway company. Goal: Improve quality, efficiency and transparency. Resulting in a carrier concept of a OSI-Layer 3 carrier with new transparent billing (APART) and improved customer care.

Concepts for a new product visual guidance for a leading company in the airfield lighting sector. The project was delivered together with a service provider for innovation projects.

Company Presentation - Appendix A

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Selected projects

GSM-R terminals for the biggest German railway (project management support, technical & commercial task, trouble-shooting,...), multi-year assignment

Web-based IT solution (CARAD) for administration, support and roll-out controlling of GSM-R terminals for the biggest German railway (requirement specification, software development and installation and setup of the server environment, operating), 3 month from concept to an up and running solution

Fast track strategy review of a large Swiss technology company. Responsible for the technology related aspects. (project management)

Subprojects "Procurement" and "Agent work place" in a Call Centre project of a large Swiss bank (project management support)

Project management of a large external communication infrastructure project of a major international bank (project management)

Business Plan for a personal communications portal of a large Swiss telco (financial modelling)

Pre due diligence, red flag analysis of the UMTS business case of a French GSM operator (financial modelling)

Business plan including a financial model for mobile location based service hosting for a large Swiss telco (financial modelling)

GSM-R terminals for the biggest German railway (project management support, technical & commercial task, trouble-shooting,...), multi-year assignment

Web-based IT solution (CARAD) for administration, support and roll-out controlling of GSM-R terminals for the biggest German railway (requirement specification, software development and installation and setup of the server environment, operating), 3 month from concept to an up and running solution

Fast track strategy review of a large Swiss technology company. Responsible for the technology related aspects. (project management)

Subprojects "Procurement" and "Agent work place" in a Call Centre project of a large Swiss bank (project management support)

Project management of a large external communication infrastructure project of a major international bank (project management)

Business Plan for a personal communications portal of a large Swiss telco (financial modelling)

Pre due diligence, red flag analysis of the UMTS business case of a French GSM operator (financial modelling)

Business plan including a financial model for mobile location based service hosting for a large Swiss telco (financial modelling)

Strategic options for GSM-R for a Swiss railway company created by UMTS network roll-out in Switzerland (strategy)

OEM partnership strategy and partner search for a German powerline company (strategy)

Strategy scenarios and valuation for a German mobile telecommunication service provider supporting the management in an M&A transaction (strategy)

Second opinion for a Swiss investor investing in a quality of service technology (market assessment)

Business opportunities for a mobile terminal equipment division in the UMTS market (market assessment, product development)

Analyses of the Wireless Local Loop licensees in Germany to support the selection process for future partnerships of a international communication service provider (market assessment)

Feasibility study for a management buy out of a large network construction department of the leading Swiss telecom provider (market assessment, organisation)

Strategic options for GSM-R for a Swiss railway company created by UMTS network roll-out in Switzerland (strategy)

OEM partnership strategy and partner search for a German powerline company (strategy)

Strategy scenarios and valuation for a German mobile telecommunication service provider supporting the management in an M&A transaction (strategy)

Second opinion for a Swiss investor investing in a quality of service technology (market assessment)

Business opportunities for a mobile terminal equipment division in the UMTS market (market assessment, product development)

Analyses of the Wireless Local Loop licensees in Germany to support the selection process for future partnerships of a international communication service provider (market assessment)

Feasibility study for a management buy out of a large network construction department of the leading Swiss telecom provider (market assessment, organisation)

Company Presentation - Appendix A

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Scheuchzerstrasse 17CH-8006 ZuerichSwitzerlandTel. +41 79 601 41 69

www.ulmeco.ch

UlMeCo AG

UlMeCo AG

Company Presentation –Appendix B

Our services

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10UlMeCoAG_CorpPres_en_181217.pptxUlMeCo AG

Our services cover most issues of managing a company or unit

Strategy Development Market entry strategies Product and Service development

Decision support Market studies, Market estimates Investment decisions (CAPEX) Business planning and modelling Financial models Feasibility studies Sparring partner for ideas, IT-projects, risk-

assessment, IT-security

Industry specific Cyber Security / Warfare topics for industrial

control in critical infrastructures Telecommunication used in the railway industry Mobile communication infrastructure (GSM-R,

3G/4G/5G): Railways, safety/security authorities and telecom industry

Strategy Development Market entry strategies Product and Service development

Decision support Market studies, Market estimates Investment decisions (CAPEX) Business planning and modelling Financial models Feasibility studies Sparring partner for ideas, IT-projects, risk-

assessment, IT-security

Industry specific Cyber Security / Warfare topics for industrial

control in critical infrastructures Telecommunication used in the railway industry Mobile communication infrastructure (GSM-R,

3G/4G/5G): Railways, safety/security authorities and telecom industry

Analysing & optimising Increase resiliency against cyber threats Efficiency increase by optimised processes Optimising combined with migration IT systems Optimisation through reorganising and developing

the organisation Quality cost reduction (Total Quality Management

approach) Incentive systems / Balanced Scorecards Facilitation to optimise processes e.g. during

budgeting or investment processes

Implementation Design and implementation of an Information

Security Management System (ISMS) based on ISO 27001

Project management, Support to project management / project office / coaching

Capacity / “Body shopping” Interim management Fast-track IT solution to support projects

Analysing & optimising Increase resiliency against cyber threats Efficiency increase by optimised processes Optimising combined with migration IT systems Optimisation through reorganising and developing

the organisation Quality cost reduction (Total Quality Management

approach) Incentive systems / Balanced Scorecards Facilitation to optimise processes e.g. during

budgeting or investment processes

Implementation Design and implementation of an Information

Security Management System (ISMS) based on ISO 27001

Project management, Support to project management / project office / coaching

Capacity / “Body shopping” Interim management Fast-track IT solution to support projects

Company Presentation - Appendix B

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Review IT-security concepts

Situation Clients, customers, insurance companies,

government or regulatory bodies demanding an active management of information security

New products, services or new means of producing or delivering changing the value chain (Industry 4.0)

IT-security concepts/guidelines are available

Task Review existing IT-security concept

Result Assessment on management level Benchmark is the ISO 27001:2013

Approach ISO 27001 is the basic grid to assess the

management aspects The NIST guide: Identify-Protect-Detect-Respond-

Recover is used to assess the implementation The BSI Grundschutz is used to assess selected

measures

Situation Clients, customers, insurance companies,

government or regulatory bodies demanding an active management of information security

New products, services or new means of producing or delivering changing the value chain (Industry 4.0)

IT-security concepts/guidelines are available

Task Review existing IT-security concept

Result Assessment on management level Benchmark is the ISO 27001:2013

Approach ISO 27001 is the basic grid to assess the

management aspects The NIST guide: Identify-Protect-Detect-Respond-

Recover is used to assess the implementation The BSI Grundschutz is used to assess selected

measures

Our part Our experience with ISO27000 and BSI-

Grundschutz We understand "Information" as part of a business

process, we know IT as well

Your part A "coach/mentor" opens the doors to the business

and to the IT departments The author of the existing concept is available for

questions

Typical duration From one week up to two month

Our part Our experience with ISO27000 and BSI-

Grundschutz We understand "Information" as part of a business

process, we know IT as well

Your part A "coach/mentor" opens the doors to the business

and to the IT departments The author of the existing concept is available for

questions

Typical duration From one week up to two month

Company Presentation - Appendix B

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Product-/Service development

Indication of the problem Turn-over collapses, new products or

redesigned old products should help new ideas, but which to choose ideas in mind but not specific enough to be

rated no common sense about which ideas is to be

the right one

The problem rate the ideas, refine a set of ideas in order to

create a business plan or financial analysis

The approach identify key success factors, derive rating

criteria generate ideas (systematically use creativity) document ideas in a structured way, refine

them pre-rate the ideas within workshops and/or

desk research rate all ideas in a systematic comprehensible

way refine the result in an iterative manner Result: 1-3 ideen to be further investigated

using financial modelling / business planning

Indication of the problem Turn-over collapses, new products or

redesigned old products should help new ideas, but which to choose ideas in mind but not specific enough to be

rated no common sense about which ideas is to be

the right one

The problem rate the ideas, refine a set of ideas in order to

create a business plan or financial analysis

The approach identify key success factors, derive rating

criteria generate ideas (systematically use creativity) document ideas in a structured way, refine

them pre-rate the ideas within workshops and/or

desk research rate all ideas in a systematic comprehensible

way refine the result in an iterative manner Result: 1-3 ideen to be further investigated

using financial modelling / business planning

Our part Method, tools, moderation Support at selecting the team

Your part allow your team to spend time for that task –

meaning, their daily business must be done by others

Benefit short time-to-market reduced risk of a false investment excellent base for getting risk capital due to

comprehensible decision making

References / Experience Telecom equipment producer, UMTS mobile

terminals

Typical duration from 2 und 10 weeks, depending on complexity

and required form of result

Our part Method, tools, moderation Support at selecting the team

Your part allow your team to spend time for that task –

meaning, their daily business must be done by others

Benefit short time-to-market reduced risk of a false investment excellent base for getting risk capital due to

comprehensible decision making

References / Experience Telecom equipment producer, UMTS mobile

terminals

Typical duration from 2 und 10 weeks, depending on complexity

and required form of result

Company Presentation - Appendix B

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Market studies, estimate market size

Indication of the problem business volume reduced New product required? Have basic rules in the market changed?

The problem Which factors and needs define the market,

what business volume can be expected

The approach Definition of the product (set), derive the

relevant market Analyse key success factors (PEST, Porter) und

entry barriers Estimate market size and potential market

share using financial models

Our part Analyses, research, financial models

Your part be our partner for understanding the market,

challenge our understanding Support us at identifying and rating your

competitors, ...

Indication of the problem business volume reduced New product required? Have basic rules in the market changed?

The problem Which factors and needs define the market,

what business volume can be expected

The approach Definition of the product (set), derive the

relevant market Analyse key success factors (PEST, Porter) und

entry barriers Estimate market size and potential market

share using financial models

Our part Analyses, research, financial models

Your part be our partner for understanding the market,

challenge our understanding Support us at identifying and rating your

competitors, ...

Benefit Base for investment decisions, business

planning or financial models Base for realistic turnover targets for

employees Market view to complement a technology or

financial controlling view References / experience

Telecom equipment manufacturer Telecom network construction Market for telecom home installations Market for electric installation

Typical duration depending on required level of detail: from 3

days up to 8 weeks

The challenge identify information relevant for decision, avoid

extensive data gathering

Benefit Base for investment decisions, business

planning or financial models Base for realistic turnover targets for

employees Market view to complement a technology or

financial controlling view References / experience

Telecom equipment manufacturer Telecom network construction Market for telecom home installations Market for electric installation

Typical duration depending on required level of detail: from 3

days up to 8 weeks

The challenge identify information relevant for decision, avoid

extensive data gathering

Company Presentation - Appendix B

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Investment decision

Indication of the problem Decisions based on gut feeling many false investments in the past no systematic process to cross-check large

investment projects Investments are created and signed of within

project work for customers, bypassing controlling

Investment projects with write-offs or missed forecasts

The problem Using a sample issue as a role-model to

implement a new “clearance process”

The approach analyse some past investments, including their

investment release process to identify potential for improvement

analyse the decision making environment, define required quality of decision and required level of details of the process

adapt standard processes and methods to meet the requirements

test the process using a real life example

Indication of the problem Decisions based on gut feeling many false investments in the past no systematic process to cross-check large

investment projects Investments are created and signed of within

project work for customers, bypassing controlling

Investment projects with write-offs or missed forecasts

The problem Using a sample issue as a role-model to

implement a new “clearance process”

The approach analyse some past investments, including their

investment release process to identify potential for improvement

analyse the decision making environment, define required quality of decision and required level of details of the process

adapt standard processes and methods to meet the requirements

test the process using a real life example

Our part Models, adaptation, moderation, tools Support at implementing the process Support at implementing systems to support

decision making

Your part free your mind for new approaches

Benefit Investment decisions are comprehensible arguments to activate investments in balance reduced risk of a false investment entrepreneurial decision is not under mined,

only complemented with a risk analysis

Typical duration Methods: 2 to 3 weeks Process implementation: 2 - 3 month Single decision: 1 day to 3 weeks, depending

on complexity

Our part Models, adaptation, moderation, tools Support at implementing the process Support at implementing systems to support

decision making

Your part free your mind for new approaches

Benefit Investment decisions are comprehensible arguments to activate investments in balance reduced risk of a false investment entrepreneurial decision is not under mined,

only complemented with a risk analysis

Typical duration Methods: 2 to 3 weeks Process implementation: 2 - 3 month Single decision: 1 day to 3 weeks, depending

on complexity

Company Presentation - Appendix B

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Business planning

Indication of the problem in search for funds for a new idea an idea should be refined an existing business should be documented,

eg. due to sale, valuation, handover to next generation,...)

evidence that an existing business has fundamental problems (cost structure, revenue,...)

a team should be united on one single idea

The problem structure documentation of a business idea

(product or service), documentation of relevant market and needs, organisation, processes on a high level, risk assessment and financial model of the business

The approach within a series of workshops, all elements of a

business plan are created a business plan will be derived based on the

results of these workshops

Indication of the problem in search for funds for a new idea an idea should be refined an existing business should be documented,

eg. due to sale, valuation, handover to next generation,...)

evidence that an existing business has fundamental problems (cost structure, revenue,...)

a team should be united on one single idea

The problem structure documentation of a business idea

(product or service), documentation of relevant market and needs, organisation, processes on a high level, risk assessment and financial model of the business

The approach within a series of workshops, all elements of a

business plan are created a business plan will be derived based on the

results of these workshops

Our part proven financial model Market analyses, organisation und prozesse Moderation

Your part small team of experts one coach for the idea

Benefit Documentation common understanding on the idea

References / experience Business plans for several Internet Portals and

mobile activities of telecom operators Audit/reviews of business plans of mobile

telecom operators (UMTS, GSM)

Typical duration depending on complexity and level of

documentation: 2 weeks to 6 month

Our part proven financial model Market analyses, organisation und prozesse Moderation

Your part small team of experts one coach for the idea

Benefit Documentation common understanding on the idea

References / experience Business plans for several Internet Portals and

mobile activities of telecom operators Audit/reviews of business plans of mobile

telecom operators (UMTS, GSM)

Typical duration depending on complexity and level of

documentation: 2 weeks to 6 month

Company Presentation - Appendix B

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Sparring-partner for testing ideas (2nd opinion)

Indication of the problem no competent person available within the

organisation which has no hidden agenda decision makers are isolated in their role decisions are take dogmatic, based on

prejudice decision makers too weak or saturated or

dominated by one person sensitive decisions (personnel, strategic) participative leadership, owner is overruled or

many decisions in the past were wrong

The problem no open-minded decision making

The approach Second opinion, generated by discussion based

on “challenge everything”

Our part / role We challenge your idea, we ask the

uncomfortable questions We focus on every point, even personal

aspects On request we support the decision making We are bound to absolute secrecy

Indication of the problem no competent person available within the

organisation which has no hidden agenda decision makers are isolated in their role decisions are take dogmatic, based on

prejudice decision makers too weak or saturated or

dominated by one person sensitive decisions (personnel, strategic) participative leadership, owner is overruled or

many decisions in the past were wrong

The problem no open-minded decision making

The approach Second opinion, generated by discussion based

on “challenge everything”

Our part / role We challenge your idea, we ask the

uncomfortable questions We focus on every point, even personal

aspects On request we support the decision making We are bound to absolute secrecy

Your part You are ready to be challenged and criticised

even on your personal behaviour Your are prepared to listen to the opinion of

another person Your are willing to communicate open and

frank with us Your avoid to guide the decision making by

withholding information

Benefit Risk of being professionally blinkered reduced Issues are talked about, hence blocking points

are identified and can be handled

References / experience Electrical installation industry (bulding), retail,

trade, GSM-R project at Deutschen Bahn

Typical duration no project, this is a relation which has to

develop and may last over years

Your part You are ready to be challenged and criticised

even on your personal behaviour Your are prepared to listen to the opinion of

another person Your are willing to communicate open and

frank with us Your avoid to guide the decision making by

withholding information

Benefit Risk of being professionally blinkered reduced Issues are talked about, hence blocking points

are identified and can be handled

References / experience Electrical installation industry (bulding), retail,

trade, GSM-R project at Deutschen Bahn

Typical duration no project, this is a relation which has to

develop and may last over years

Company Presentation - Appendix B

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Efficiency improvement by process optimisation

Indication of the problem IT system should be migrated, optimising

processes as a side-effect expected cost reduction is not visible,

processes generate cost above expectations processes generate not the expected results,

this affects customer satisfaction process control becomes an end in it self (e.g.

IS 9000) Process documentation becomes excessive and

hinders (e.g. ITIL)

The problem An existing process must be analysed and

tuned for better performance measured on efficiency and effectiveness.

The approach Analyse of process environment (company,

required process results, connecting processes / customer needs)

Analyse of the process itself (steps, tasks, timing, ...)

Generate improvement proposals within structured workshops

Monitor realising of selected improvements

Indication of the problem IT system should be migrated, optimising

processes as a side-effect expected cost reduction is not visible,

processes generate cost above expectations processes generate not the expected results,

this affects customer satisfaction process control becomes an end in it self (e.g.

IS 9000) Process documentation becomes excessive and

hinders (e.g. ITIL)

The problem An existing process must be analysed and

tuned for better performance measured on efficiency and effectiveness.

The approach Analyse of process environment (company,

required process results, connecting processes / customer needs)

Analyse of the process itself (steps, tasks, timing, ...)

Generate improvement proposals within structured workshops

Monitor realising of selected improvements

Our part Analyses and basic solutions Prepare, lead and guide the workshop to

generate the improvement proposals Follow-up monitoring

Your part Give us access to information, process

documentation, decision makers relevant to the process

small, motivated team to support us Coach us for and guide us through the

“unwritten rules” of the company Benefit

reduced process costs result of the process secured improved believe in the process

References / experience Improve the process connecting the product

development with its outsource production (quality feedback loop to reduce production const and improve production quality)

Typical duration 4 weeks up to 1 year

Our part Analyses and basic solutions Prepare, lead and guide the workshop to

generate the improvement proposals Follow-up monitoring

Your part Give us access to information, process

documentation, decision makers relevant to the process

small, motivated team to support us Coach us for and guide us through the

“unwritten rules” of the company Benefit

reduced process costs result of the process secured improved believe in the process

References / experience Improve the process connecting the product

development with its outsource production (quality feedback loop to reduce production const and improve production quality)

Typical duration 4 weeks up to 1 year

Company Presentation - Appendix B

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Optimising combined with IT system migration

Indication of the problem IT system should be migrated IT system is out-dated and does not reflect to

current process landscape maintenance and operations can be done only

be one (external) person or yearly costs are exploding

uncontrolled growth of small tools – MS Excel sheets and MS Access databases

The problem The process landscape has to be documented,

special focus on informal process interfaces Requirements for the new IT system to be

checked for conformance with new processes

The approach Analysing the processes around the IT system

(processes, process interfaces, data, contribution to client needs,…)

Identifying critical issues

Indication of the problem IT system should be migrated IT system is out-dated and does not reflect to

current process landscape maintenance and operations can be done only

be one (external) person or yearly costs are exploding

uncontrolled growth of small tools – MS Excel sheets and MS Access databases

The problem The process landscape has to be documented,

special focus on informal process interfaces Requirements for the new IT system to be

checked for conformance with new processes

The approach Analysing the processes around the IT system

(processes, process interfaces, data, contribution to client needs,…)

Identifying critical issues

Our part Data gathering and analyse Prepare, lead and guide workshops Identification of critical issues

Your part Give us access to information, process

documentation, decision makers relevant to the process

small, motivated team to support us Coach us for and guide us through the

“unwritten rules” of the company Benefit

processes optimised as a side-effect of IT migration

IT system matches the new processes changes to processes with the inherent

necessity of a new IT system References / experience

Electrical engineering company (200 employees)

TOSCA (wood merchant) Typical duration

4 weeks up to 1 year

Our part Data gathering and analyse Prepare, lead and guide workshops Identification of critical issues

Your part Give us access to information, process

documentation, decision makers relevant to the process

small, motivated team to support us Coach us for and guide us through the

“unwritten rules” of the company Benefit

processes optimised as a side-effect of IT migration

IT system matches the new processes changes to processes with the inherent

necessity of a new IT system References / experience

Electrical engineering company (200 employees)

TOSCA (wood merchant) Typical duration

4 weeks up to 1 year

Company Presentation - Appendix B

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Program- / project support: team, coaching, project office

Indication of the problem Project managers are visibly not up to the job all of a sudden a project changes from „green“

to „red” there are not up to date project plans, no

project internal reporting...

The problem Setup a project office and support project

management by using the project office as staff

The approach apply the basics of project management (Body

of Knowledge) relive project manager from project

administration support project manager taking decisions

Our part coaching of project manager 2nd opinion during decision making run the project office

Indication of the problem Project managers are visibly not up to the job all of a sudden a project changes from „green“

to „red” there are not up to date project plans, no

project internal reporting...

The problem Setup a project office and support project

management by using the project office as staff

The approach apply the basics of project management (Body

of Knowledge) relive project manager from project

administration support project manager taking decisions

Our part coaching of project manager 2nd opinion during decision making run the project office

Your part You do not expect miracles – the project is still

lead by your project manager You accept that learning takes time You accept that we are a loyal part of the

project - we do not act as “indirect controllers” and informants

Benefit Project managers is supported effectively Project risks will be visible

References / experience Terminals and data applications within a

specific mobile network with railway application (GSM-R, ETCS, EBuLa Funk)

Implementation of a new call centre infrastructure of a bank

Implementation of an IT-security communication infrastructure of a bank

Typical duration few month up to several years

Your part You do not expect miracles – the project is still

lead by your project manager You accept that learning takes time You accept that we are a loyal part of the

project - we do not act as “indirect controllers” and informants

Benefit Project managers is supported effectively Project risks will be visible

References / experience Terminals and data applications within a

specific mobile network with railway application (GSM-R, ETCS, EBuLa Funk)

Implementation of a new call centre infrastructure of a bank

Implementation of an IT-security communication infrastructure of a bank

Typical duration few month up to several years

Company Presentation - Appendix B

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Our project support IT system can support project implementation and prevent uncontrolled growth of small tools

Project management can be supported by IT systems. Good solutions are widely available for project planning and schedule control.

Often the existing IT tools are not prepared to fulfil the needs of a project. Reasons are: the need is pure project related, hence

not part of the IT portfolio. it takes more time than expected to

adapt the existing tool or the roll-out is too far into the future.

the existing tools can only be adapted with high cost or are too complex to use

organisational obstacles slow down or make it impossible to use it

This results in many small little tools mainly based on MS Excel or MS Access. To migrate them into long-term stable IT systems is often impossible or very cost intensive.

Project management can be supported by IT systems. Good solutions are widely available for project planning and schedule control.

Often the existing IT tools are not prepared to fulfil the needs of a project. Reasons are: the need is pure project related, hence

not part of the IT portfolio. it takes more time than expected to

adapt the existing tool or the roll-out is too far into the future.

the existing tools can only be adapted with high cost or are too complex to use

organisational obstacles slow down or make it impossible to use it

This results in many small little tools mainly based on MS Excel or MS Access. To migrate them into long-term stable IT systems is often impossible or very cost intensive.

We use our own web portal to support project processes, project data administration and to integrate different IT data sources into one view.

The system is build using Web/Internet technology. It is based upon Debian Linux, Apache2, PHP5, PostgreSQL. Other databases like MySQL or Oracle are possible. The hardware requirements are low, often a simply office PC is enough. We offer as well to use our server using an OpenVPN connection.

Most of the requirements can be met within a few hours of configuration. To expand, programming with PHP within our framework is easy and cost effective.

Data migration is possible – all data is already stored in normalised databases

Examples: fill out of questionnaires, surveys, roll-out tracking of mounting devices into locomotives, inventory management of cab radios, integration of an Oracle data base with data from the local data base.

We use our own web portal to support project processes, project data administration and to integrate different IT data sources into one view.

The system is build using Web/Internet technology. It is based upon Debian Linux, Apache2, PHP5, PostgreSQL. Other databases like MySQL or Oracle are possible. The hardware requirements are low, often a simply office PC is enough. We offer as well to use our server using an OpenVPN connection.

Most of the requirements can be met within a few hours of configuration. To expand, programming with PHP within our framework is easy and cost effective.

Data migration is possible – all data is already stored in normalised databases

Examples: fill out of questionnaires, surveys, roll-out tracking of mounting devices into locomotives, inventory management of cab radios, integration of an Oracle data base with data from the local data base.

Company Presentation B

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Temporary Workforce (staff level)

Indication of the problem tight job market prevents recruiting the job is only temporary the job asks for high flexibility (time,

knowledge) which a common employee will not be able or willing to accept

The problem find and staff suitable person

The approach „Body Shopping“

Our part we “have” this person we support in search of the long-term staffing

Your part support the integration into the current

working environment create an environment positive about “body

shopping”

Indication of the problem tight job market prevents recruiting the job is only temporary the job asks for high flexibility (time,

knowledge) which a common employee will not be able or willing to accept

The problem find and staff suitable person

The approach „Body Shopping“

Our part we “have” this person we support in search of the long-term staffing

Your part support the integration into the current

working environment create an environment positive about “body

shopping”

Benefit de-couple workforce from labour legislation higher qualified person, hence enhanced

flexibility for further jobs and better performance

References / experience Assistant CEO Specification of GSM-R terminals and add-on

devices Specification of database and build of an

interim solution for management of GSM-R terminals configuration and maintenance (CARAD)

Financial administration Construction management Electrical planning

Typical duration weeks up to years

The challenge clever internal communication to avoid wage

increase and disrupted working time environment

Benefit de-couple workforce from labour legislation higher qualified person, hence enhanced

flexibility for further jobs and better performance

References / experience Assistant CEO Specification of GSM-R terminals and add-on

devices Specification of database and build of an

interim solution for management of GSM-R terminals configuration and maintenance (CARAD)

Financial administration Construction management Electrical planning

Typical duration weeks up to years

The challenge clever internal communication to avoid wage

increase and disrupted working time environment

Company Presentation - Appendix B

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Interim management (management level)

Indication of the problem change in personal required, no suitable

candidate job requires actions not suitable for long-term

staff, no one will take this job

The problem Leadership for a specified time or to reach a

defined state

The approach interim management

Our part we “have” this person if required we support in search of the long-

term staffing

Indication of the problem change in personal required, no suitable

candidate job requires actions not suitable for long-term

staff, no one will take this job

The problem Leadership for a specified time or to reach a

defined state

The approach interim management

Our part we “have” this person if required we support in search of the long-

term staffing

Your part you support us in every way you give us all required competences

Benefit a situation is cleared depending on the job, a “scapegoat” is defined

References / experience CFO (active board member) of a 250 people

construction business

Typical duration several month up to two years

Your part you support us in every way you give us all required competences

Benefit a situation is cleared depending on the job, a “scapegoat” is defined

References / experience CFO (active board member) of a 250 people

construction business

Typical duration several month up to two years

Company Presentation - Appendix B

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Fast-track IT solutions – quick solution to do the job and gain time for evaluating and building the final solution

Indication of the problem A (project related) task needs a specific IT

application to be done efficiently: the existing IT systems can not be adapted

fast enough or are not in production state solutions based on Excel, Access,... are not

reliable enough (access rights, security,...) or are too slow

The problem Build a temporary IT solution to tackle the

issue

The approach specification of the minimum requirements building a simple web interface (HTML, PHP)

and a corresponding database (e.g. PostgreSQL under Linux)

implement and roll-out the functionality step by step as soon as they are available

run the system on client or on our infrastructure

Our part „the solution“ including training, maintenance,

operations and if required migration

Indication of the problem A (project related) task needs a specific IT

application to be done efficiently: the existing IT systems can not be adapted

fast enough or are not in production state solutions based on Excel, Access,... are not

reliable enough (access rights, security,...) or are too slow

The problem Build a temporary IT solution to tackle the

issue

The approach specification of the minimum requirements building a simple web interface (HTML, PHP)

and a corresponding database (e.g. PostgreSQL under Linux)

implement and roll-out the functionality step by step as soon as they are available

run the system on client or on our infrastructure

Our part „the solution“ including training, maintenance,

operations and if required migration

Your part you integrate us into the project, this way we

learn the real user needs without time-consuming requirement specification

you help us to “sell” the approach of rapid prototyping to perfectionists

you mandate us with clear, precise goal and avoid the detailed specs (always incomplete) common within IT projects

Benefit fast-track to a sufficient, not perfect, system depending on project organisation, changed

requirements flow into the realisation quick and efficient

References / experience GSM-R project of Deutsche Bahn: Cabradio

Database (CARAD) GSM-R project of Deutsche Bahn: RaFu-Portal

(Information and controlling platform for roll-out of “GSM-R shunting”)

GSM-R project of Deutsche Bahn: BO2-Portal (Support system for GSM-R subscriber management call centre and back office)

Typical duration Build: one to four month Operation: up to two years

Your part you integrate us into the project, this way we

learn the real user needs without time-consuming requirement specification

you help us to “sell” the approach of rapid prototyping to perfectionists

you mandate us with clear, precise goal and avoid the detailed specs (always incomplete) common within IT projects

Benefit fast-track to a sufficient, not perfect, system depending on project organisation, changed

requirements flow into the realisation quick and efficient

References / experience GSM-R project of Deutsche Bahn: Cabradio

Database (CARAD) GSM-R project of Deutsche Bahn: RaFu-Portal

(Information and controlling platform for roll-out of “GSM-R shunting”)

GSM-R project of Deutsche Bahn: BO2-Portal (Support system for GSM-R subscriber management call centre and back office)

Typical duration Build: one to four month Operation: up to two years

Company Presentation - Appendix B