understanding the apac online shopping market

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UNDERSTANDING THE APAC ONLINE SHOPPING MARKET YOUR CUSTOMER OPPORTUNITIES YOUR MARKET UNDERSTANDING THE APAC ONLINE SHOPPING MARKET Online shopping spend 2014 ASIA: US$525 billion North America: US$482 billion By 2016, 40% online sales will come from APAC Online shopping packages delivered in China in 2014 8.3 billion on online shopping in Asia comes from China 6 out of every US$10 spent China’s APAC online sales buy goods from retailers overseas 14% in 2010 49% in 2014 Projected 56% in 2016 More than 650k shopping sites 74% of consumers rely on social networks to make a purchasing decision APAC Online Buying Intentions Clothing, accessories & shoes - 57% Hardcopy books - 50% Mobile phone - 44% Cosmetics - 43% Sporting goods - 42% In the next 6 months shoppers intend to buy: for global consumers to choose from 61% of shoppers say they have bought clothing and apparel online in the last 6 months 87% of Chinese online shoppers APAC projected online shopping spend will top US$1 trillion in 2017 Yearly average online spend per person in US$ 81% will buy via Desktop 52% will buy via Mobile phone 35% will buy via Tablet In the next 6 months, APAC online shoppers say: – global average is just 33% — well above the global average of 26% APAC purchase prediction 37% APAC purchases are made via Mobile 82% of online shoppers worldwide have bought something from a cross-border merchant 67% of global shoppers go online to do at least 10% of their monthly spending 49% of women in Asia prefer to shop online than in store 67% of global consumers use online retailers to shop internationally, but fewer than 1 in 5 say the experience exceeds expectations More than 157m online shoppers a year are referred to purchase points through social media More than 5% of online retail spending will come directly from social media in 2015 1 in 2 shoppers are more likely to purchase a product through social media via a ‘Buy Now’ button 39% of Asian shoppers discover international merchants through word of mouth BUY NOW 14% 49% 56% 301* 2012 2013 2014 383* 525* 681* 855* 1,052* 2015 2016 2017 232 269 300 347 368 *Billion US$ 35% 52% 81% 37% 26% 39% 33% Latin America EMEA Global Average Asia Pacific North America 94.6% New Zealand 94.1% Australia 92.4% South Korea 86.2% Japan 80.9% Hong Kong 80.0% Singapore 80.0% Taiwan 67.0% Malaysia 47.4% China 43.9% Vietnam 41.1% Philippines 29.7% Thailand Internet penetration Asia Pacific 34.7% Asia 42.3% Global

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UNDERSTANDING THE APACONLINE SHOPPING MARKET

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TUNDERSTANDING THE APACONLINE SHOPPING MARKET

Online shopping

spend 2014ASIA: US$525 billion

North America: US$482 billion

By 2016, 40% onlinesales will come

from APAC

Online shopping packages

delivered in China in 2014

8.3 billion

on online shopping in Asia comes from China

6 out of every US$10 spent

China’s APAC

online sales

buy goods from retailers overseas

14% in 2010

49% in 2014

Projected 56% in 2016

More than 650k

shopping sites

74% of consumers rely

on social networks to

make a purchasing decision

APAC Online

Buying Intentions

Clothing, accessories & shoes - 57%

Hardcopy books - 50%

Mobile phone - 44%

Cosmetics - 43%

Sporting goods - 4

2%

In the next 6 months

shoppers intend to buy:

for global consumers

to choose from

61% of shoppers

say they have

bought clothing

and apparel online in

the last 6 months

87% of Chinese online shoppers

APAC projected

online shopping

spend will top

US$1 trillionin 2017

Yearly average

online spend

per personin US$

81% will buy via Desktop

52% will buy via Mobile phone

35% will buy via Tablet

In the next 6 months, APAC online shoppers say:

– global average is just 33%

— well above the global average of 26%

APAC purchase prediction

37% APAC purchases

are made via Mobile

82% of online shoppers worldwide

have bought something from a

cross-border merchant

67% of global shoppers

go online to do at least 10%

of their m

onthly spending

49% of women in Asia

prefer to shop online

than in store

67% of global consumers use online

retailers to shop internationally,

but fewer than 1 in 5 say the

experience exceeds expectationsMore than 157m online shoppers

a year are referred to purchase

points through social mediaMore than 5% of online retail

spending will come directly

from social media in 2015

1 in 2 shoppers are more likely

to purchase a product through

social media via a ‘Buy Now’ button

39% of Asian shoppers

discover international merchants

through word of mouth

BUYNOW

14%

49%

56%

301*2012

20132014

383*525*

681*855*

1,052*

20152016

2017

232 269 300347

368

*Billion US$

35% 52%

81%

37%26%

39%33%

Latin

Am

eric

a

EM

EA

Glo

bal

Ave

rag

e

Asi

a P

acifi

c

No

rth

Am

eric

a

94.6%

New Zealand94.1%

Australia

92.4%

South Korea86.2%

Japan

80.9%

Hong Kong

80.0%

Singapore

80.0%

Taiwan

67.0%

Malaysia

47.4%

China

43.9%

Vietnam

41.1%

Philippines

29.7%

Thailand

Internet penetration

Asia Pacific

34.7%

Asia

42.3%

Global