us bank ketera webinar presentation

©2010 Ketera Technologies, Proprietary and Confidential

June 29, 2010

Sourcing Improves Efficiencyat U.S. Bank

Please dial in for Audio:

Direct: +1 303 248 0285

Toll Free: +1 866 740 1260(US/Canada only)

Audio Access Code: 5729415


Agenda

• Introductions:

• Ketera Sourcing Overview

• Case Study: U.S. Bank

• Q&A

Mike Feeney

VP Procurement

U.S. Bank

Amy Friedman

Customer Success

Ketera Technologies


The Ketera Network

• Top Suppliers• Order Metrics• Category Trends• Alerts by Category• Average Price Paid

Business Community

Spend Mgmt

Supplier Discovery

Market Intelligence

• Document Exchange• Discussion Boards• Member Ratings• Private Forums• Reviews

• Spend Analysis• Sourcing• Contract Mgmt• Supplier

Enablement• Procure-to-pay

• Online Storefront• Categorized

Directory• Supplier Search• Item Search• Recommendation• Advertising


Customer Driven Feedback – Top 5 List

• Questionnaire development – Simple scoring, templates, canned answers

• Evaluators – how can I assign them access and weights more easily?

• Suppliers – I need a simple way to invite and communicate with them and must be very easy for them to respond to my event invite

• Event Status – Have my suppliers registered? Agreed to the T&C’s?

• Event Management – Central location for a list of my current events, evaluations, and users


Customer Driven Enhancements – Top 5 List

• Questionnaire development – Simple scoring, templates, canned answers

• Evaluators – how can I assign them access and weights more easily?

• Suppliers – I need a simple way to invite and communicate with them and must be very easy for them to respond to my event invite

• Event Status – Have my suppliers registered? Agreed to the T&C’s?

• Event Management – Central location for a list of my current events, evaluations, and users


Sourcing at U.S. Bank

• About U.S. Bank

• U.S. Bank’s Procurement Objectives/Overview

• Best Practices

• Using Ketera Sourcing to achieve objectives


About U.S. Bank

• Minneapolis-based U.S. Bancorp (NYSE: USB), with $282 billion in assets, is the parent company of U.S. Bank National Association

• The 5th largest commercial bank in the United States

• Operates 3,025 banking offices, and 5,312 ATMs in 24 states

• Provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions


Procurement Organization

• Category Management/Organization

• Business line liaisons – one point of contact with business lines

• Contract Services

• Supplier Diversity

• Business Process Optimization – centralized eRFX and supplier management process


Procurement Objectives

• Save money and/or improve service

• Grow influence and spend under management

• Streamline procurement processes

– Sourcing – Ketera

– Supplier Management

– Contract Management

– Supplier Diversity


Sourcing at U.S. Bank

• Using Ketera Sourcing to achieve objectives

– Began using in March of 2009

– Roughly 50 eRFX’s across a variety of business lines and categories of expenditures - $60 MM + in expenditures

– Key features utilized:

• RFX – mainly RFP

• Templates

• Side by side analysis

• Communication forums


Sourcing at U.S. Bank – Benefits

• Process efficiencies:

– Ketera portal concept streamlines RFX document traffic – put documents in one place for vendor access and get documents from one place for document retrieval.

– Automated side by side analysis streamlines evaluation and review of each supplier submission

– More standardized process has evolved since RFXs are being performed by centralized function

• Safer RFX transaction – has passed our compliance requirements

• Professional perception to the business lines


Sourcing Best Practices

• Don’t get hung up on using all the features, use what fits your process.

– So we do not use the item bidding. We buy predominantly services. We attach our legacy pricing matrices as an event attachment that must be completed and submitted.

– We do not use the evaluation functionality. Our business lines like the raw data that results from the event side by sides. We provide that in its raw form and they evaluate accordingly.

• Keep processing of RFXs centralized has allowed us to:

– Drive additional standardization and efficiencies into the process

– Manage one set up templates to stay compliant with standard bank requirements.


[email protected]

www.ketera.com

Questions?

Remember:

1. Use what fits your process

2. Find a solution that is simple to use for both you and your suppliers

us bank ketera webinar presentation

Documents