using data analytics to find and deter procure to pay fraud

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3/11/2014 1 Copyright © FraudResourceNet LLC Using Data Analytics to Find and Deter ProcuretoPay Fraud March 12, 2014 Special Guest Presenter: Rich Lanza Copyright © FraudResourceNet LLC About Jim Kaplan, MSc, CIA, CFE President and Founder of AuditNet®, the global resource for auditors (now available on Apple and Android devices) Auditor, Web Site Guru, Internet for Auditors Pioneer Recipient of the IIA’s 2007 Bradford Cadmus Memorial Award. Author of “The Auditor’s Guide to Internet Resources” 2nd Edition

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FRN combines the high quality, authoritative anti-fraud and audit content from the leading providers, AuditNet ® LLC and White-Collar Crime 101 LLC/FraudAware. The two entities designed FRN as the “go-to”, easy-to-use source of “how-to” fraud prevention, detection, audit and investigation templates, guidelines, policies, training programs (recorded no CPE and live with CPE) and articles from leading subject matter experts. FRN is a continuously expanding and improving resource, offering auditors, fraud examiners, controllers, investigators and accountants a content-rich source of cutting-edge anti-fraud tools and techniques they will want to refer to again and again. White-Collar Crime Fighter Newsletter Subscribe Now at No Cost! FraudResourceNet has made the premier Anti-Fraud newsletter, White-Collar Crime Fighter freely available to all. All this is required is to complete the registration form with your work email address! The widely read newsletter, White-Collar Crime Fighter brings you expert strategies and actionable advice from the most prominent experts in the fraud-fighting business. Every two months you'll learn about the latest frauds, scams and schemes... and the newest and most effective fraud-fighting tools, techniques and technologies to put to work immediately to protect your organization. When it comes to fraud, knowledge of the countless schemes, how they work and red flags to look for will help keep you, your organization and your clients safe. At FraudResourceNet we understand this and take great pride in providing our FREE White Collar Crime Fighter newsletter -- filled with exclusive articles and tips to provide the knowledge you need. Make sure you stay informed. Sign up for White Collar Crime Fighter newsletter and we’ll keep you up-to-date on special promos, training opportunities, and other news and offers from FraudResourceNet! Signing up is easy and FREE. If you have not already subscribed to our newsletter, please sign up to get started! Sign up for the White Collar Crime Fighter Newsletter (a $99 value ... now completely FREE)

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Page 1: Using Data Analytics to Find and Deter Procure to Pay Fraud

3/11/2014

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Copyright © FraudResourceNet LLC

Using Data Analytics to Find and Deter Procure‐to‐Pay 

Fraud 

March 12, 2014

Special Guest Presenter:Rich Lanza

Copyright © FraudResourceNet LLC

About Jim Kaplan, MSc, CIA, CFE

• President and Founder of AuditNet®, the global resource for auditors (now available on Apple and Android devices)

• Auditor, Web Site Guru,

• Internet for Auditors Pioneer

• Recipient of the IIA’s 2007 Bradford Cadmus Memorial Award.

• Author of “The Auditor’s Guide to Internet Resources” 2nd Edition

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Copyright © FraudResourceNet LLC

About Peter Goldmann, MSc., CFE

President and Founder of White Collar Crime 101

• Publisher of White-Collar Crime Fighter• Developer of FraudAware® Anti-Fraud Training • Monthly Columnist, The Fraud Examiner, ACFE

Newsletter

Member of Editorial Advisory Board, ACFE

Author of “Fraud in the Markets”

• Explains how fraud fueled the financial crisis.

Copyright © FraudResourceNet LLC

Richard B. Lanza, CPA, CFE, CGMA

• Over two decades of ACL and Excel software usage

• Wrote the first practical ACL publication on how to use the product in 101 ways (101 ACL Applications)

• Has written and spoken on the use of audit data analytics for over 15 years.

• Received the Outstanding Achievement in Business Award by the Association of Certified Fraud Examiners for developing the publication Proactively Detecting Fraud Using Computer Audit Reports as a research project for the IIA

• Recently was a contributing author of:• Global Technology Audit Guide (GTAG #13) Fraud

in an Automated World - IIA• Data Analytics – A Practical Approach - research

whitepaper for the Information System Accountability Control Association.

• “Cost Recovery – Turning Your Accounts Payable Department into a Profit Center” – Wiley & Sons.

Please see full bio at www.richlanza.com

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Copyright © FraudResourceNet LLC

This webinar and its material are the property of FraudResourceNet LLC. Unauthorized usage or recording of this webinar or any of its material is strictly forbidden. We are recording the webinar and you will be provided with a link access to that recording as detailed below. Downloading or otherwise duplicating the webinar recording is expressly prohibited.

Webinar recording link will be sent via email within 5-7 business days.

NASBA rules require us to ask polling questions during the Webinar and CPE certificates will be sent via email to those who answer ALL the polling questions

The CPE certificates and link to the recording will be sent to the email address you registered with in GTW. We are not responsible for delivery problems due to spam filters, attachment restrictions or other controls in place for your email client.

Submit questions via the chat box on your screen and we will answer them either during or at the conclusion.

After the Webinar is over you will have an opportunity to provide feedback. Please complete the feedback questionnaire to help us continuously improve our Webinars

If GTW stops working you may need to close and restart. You can always dial in and listen and follow along with the handout.

Webinar Housekeeping

Copyright © FraudResourceNet LLC

The views expressed by the presenters do not necessarily represent the views, positions, or opinions of FraudResourceNet LLC (FRN) or the presenters’ respective organizations. These materials, and the oral presentation accompanying them, are for educational purposes only and do not constitute accounting or legal advice or create an accountant-client relationship.

While FRN makes every effort to ensure information is accurate and complete, FRN makes no representations, guarantees, or warranties as to the accuracy or completeness of the information provided via this presentation. FRN specifically disclaims all liability for any claims or damages that may result from the information contained in this presentation, including any websites maintained by third parties and linked to the FRN website

Any mention of commercial products is for information only; it does not imply recommendation or endorsement by FraudResourceNet LLC

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Disclaimers

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Copyright © FraudResourceNet LLC

Today’s Agenda

Costliest procurement frauds to beware of (with case studies)

Indicators of possible collusive procurement-vendor schemes

Red flags to look for in audits of procurement using data analytics

How to conduct the audit using data analytics

What to do if you find vendor or procurement fraud during an audit

Copyright © FraudResourceNet LLC

Issues in Vendor Master Management

Too many active vendors 

(with no activity) 

Improper segregation 

of duties

Difficult to understand or improve spend management

Difficult to manage or improve payment terms

Invalid Tax IDs leading to B notices

Too many active vendors 

(with no activity) 

Improper segregation 

of duties

Difficult to understand or improve spend management

Difficult to manage or improve payment terms

Invalid Tax IDs leading to B notices

Duplicate vendors representing parents and 

subs, for different companies, or just 

mistakes = duplicate pays

Duplicate vendors representing parents and 

subs, for different companies, or just 

mistakes = duplicate pays

Duplicate vendors representing parents and 

subs, for different companies, or just 

mistakes = duplicate pays

Vendors are confused and may see opportunities to take advantage of the 

company

Vendors are confused and may see opportunities to take advantage of the 

company

Lack of vendor management …increases opportunity for fraud

Lack of vendor management …increases opportunity for fraud

Lack of vendor management …increases opportunity for fraud

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Copyright © FraudResourceNet LLC

Vendor Billing Fraud/CorruptionIs #1 or #2 No Matter Where  You  Go

Copyright © FraudResourceNet LLC

Top Fraud Schemes By Department

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Copyright © FraudResourceNet LLC

Primary Weaknesses  Leading to the Fraud

Copyright © FraudResourceNet LLC

1. Whistleblowing hotline

2. Signed code of conduct

3. Train employees

4. Background checks

5. Look for and respond to fraud

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Most companies have these procedures in place but the question is….how effective 

are they?

The Top ProceduresPer  SAS 99 –Appendix B

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Copyright © FraudResourceNet LLC

Where Are You Using Data Analytics?

AuditNet – 2012 Data Analysis Software Survey

Copyright © FraudResourceNet LLC

Polling Question 1

What is not one of the top occurring frauds per the ACFE study?

A. Billing

B. Corruption

C. Overstated Revenue

D. Expense Reimbursements

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Copyright © FraudResourceNet LLC

Mapping Red Flags to Analytics

Copyright © FraudResourceNet LLC

Report Brainstorm Tool

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Copyright © FraudResourceNet LLC

Proactively Detecting Fraud

Using Computer Audit ReportsIIA Research Paper / CPE Course

See the IIA’s website at www.theiia.org

The purpose of this document is to assist auditors, fraud examiners, and management in implementing data analysis routines for improved fraud prevention and detection.

A comprehensive checklist of data analysis reports that are associated

with each occupational fraud category per the Association of Certified Fraud

Examiners’ classification system.

Copyright © FraudResourceNet LLC

Visualizing the Cost Recovery and Savings Process

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Copyright © FraudResourceNet LLC

Profit Opportunities OutweighAnalytic  Costs

Accounts Payable

Audit Fee Benchmarking

Advertising Agency

Document Fleet

Freight

Health Benefits

Lease

Media

Order to Cash

Proactive Fraud Detection Project Fraud Real Estate Depreciation Sales & Use Tax / VAT / R&D 

tax Strategic Sourcing Telecom Travel and Entertainment Utilities

Copyright © FraudResourceNet LLC

Process to Report Mapping

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Copyright © FraudResourceNet LLC

Fraud Task to Report Mapping

Copyright © FraudResourceNet LLC

Fraud Task to Supplier Map

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Copyright © FraudResourceNet LLC

Polling Question #2

What are example cost recovery areas associated with the P2P cycle?

A. Freight

B. Order to cash

C. Healthcare

D. Accounts Payable

Copyright © FraudResourceNet LLC

Using an Analytic Process to Detect Fraud

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Copyright © FraudResourceNet LLC

Best Practice Approach on Fraud:Find It Before It Finds You

Think Prevention vs. Future Detection Identify issues earlier in their lifecycle

Build a aura of deterrence within procure to pay

Build a Continuous Review Process Technology

Minimal staff time / external assistance

Keep Improving the Model Model on identified frauds

Remove false positives to isolate interesting events

Copyright © FraudResourceNet LLC

Analytic Command Center

Analytic Command Center

1. Accounts Payable2. Accounts Receivable3. Financial Statement4.General Ledger5. Inventory6.Payroll7. Revenue

Data Mart

Local Analytic Toolkit

Feedback from all locations

Recovery Auditors

Shared Services

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Copyright © FraudResourceNet LLC

The Overall Fraud Analytic Process

Get the Most Useful Data for Analysis

General Ledger / Accounts Payable

Other? / Use external data sources

Develop Fraud Query Viewpoints

The 5 Dimensions

Brainstorm report ideas

Analytically Trend

Benford’s Law

Statistical averages and simple trending by day, month, day of week

Post dated changes

Use Visualization Techniques

Copyright © FraudResourceNet LLC

Clear Data Request

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Copyright © FraudResourceNet LLC

Fraud Data Considerations for the P2P Cycle

A/P and G/L Review FactorsAccounts that are sole sourcedAccounts that have too many vendorsCategories that map to the “recovery list”Assess to industry cost category benchmarksTop 100 vendorsTrend analysis over time Trend analysis by vendor (scatter graph)

Purchase Order / Price ListMatch to invoice payments to assess price

differencesStrategic sourcing vendor review

Copyright © FraudResourceNet LLC

Distribution Analysis

Remove subtotals for improved visibility

Focus on sole source and multi source vendors

Scroll out and drill to details as needed

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Copyright © FraudResourceNet LLC

Query Viewpoints

Copyright © FraudResourceNet LLC

It’s The Trends….Right?

Trend categories (meals, hotel, airfare, other)

Trend by person and title

Trend departments

Trend vendors

Trend in the type of receipts

Trend under limits (company policy)

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Copyright © FraudResourceNet LLC

Number Ranking

Summarize each amount (Pivot or ACL)

Rank each number in order of occurrence

Score each item in a sliding scaleMay be easiest to use a stratified score

Decide if unique is weirder than non-unique

Relate this summarized list back to the original

Copyright © FraudResourceNet LLC

Some Data Mining Approaches

Personnel Analysis Adjustments by employee Processing by employee

Contextual Summarizations Transaction types

Time Trending Month, week, and day / Also by department Last month to first 11 months Transactions at the end of and start of a fiscal year

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Copyright © FraudResourceNet LLC

Stratify Data ‐ Results

Copyright © FraudResourceNet LLC

Is Your Organization Working  With Banned Companies?

EPLS is the excluded party list service of the U.S. Government as maintained by the GSA

WWW.EPLS.GOV

Now

WWW.SAM.GOV

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Copyright © FraudResourceNet LLC

Is Your Organization Working With Terrorists?

Copyright © FraudResourceNet LLC

Are Your Vendors Real?IRS TIN Matching Program

Validates U.S. Tax Identification NumbersCan submit up to 100,000 TIN submissions at a timeMake sure all punctuation is removedSee http://www.irs.gov/taxpros/ and enter “TIN matching program” in the search box

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Copyright © FraudResourceNet LLC

Polling Question 3

What is not one of the query viewpoints?A. WhoB. WhatC. HowD. When

Copyright © FraudResourceNet LLC

Other T&E Reports

Unmatched query of cardholders to an active employee masterfile

Cards used in multiple states (more than 2) in same day

Cards processing in multiple currencies (more than 2) in the same day

Identify cards that have not had activity in last six months

Cardholders that have more than one card

Extract any cash back credits processed through the card

Extract declined card transactions and determine if they are frequent for certain cards

Summary of card usage by merchant to find newly added merchants and most active

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Copyright © FraudResourceNet LLC

Daily Transactional Analysis

Copyright © FraudResourceNet LLC

GeoMapping ‐Map Point

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Copyright © FraudResourceNet LLC

Charting the Score

Copyright © FraudResourceNet LLC

Scatter Graph

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Copyright © FraudResourceNet LLC

Scatter Graph Explanation

1 – high dollar change and low count (outliers)

2 – charges that make sense

3 – changes that don’t make sense

4 – inefficiency that is developing

Copyright © FraudResourceNet LLC

Dashboarding Graphing

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Copyright © FraudResourceNet LLC

Polling Question 4

What graph is used to map value to score for easier selections of data subsets?

A. Pie

B. Line

C. Bar

D. Scatter

Copyright © FraudResourceNet LLC

Fraud Scoring for Maximum Impact

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Copyright © FraudResourceNet LLC

Vendors on report 1 vs. report 2 of duplicate payments.

Duplicate transactions paid on different checks.

Duplicate transactions with debit amounts in the vendor account

Vendors with a high proportion of round dollar payments.

Invoices that are exactly 10x, 100x or 1000x larger than anotherinvoice.

Payments to any vendor that exceed the twelve month average payments to that vendor by a specified percentage (i.e., 200%) othe standard deviation for that vendor.

Vendors paid with a high proportion of manual checks.

Simple Fraud Vendor Scoring Analysis – How It Started

Copyright © FraudResourceNet LLC

The Sampling “Problem” Bottom Line Numbers

Modern tests (round numbers, duplicates, missing fields) identify thousands of ‘suspicious’ transactions, usually about 1 in 5 of all transactions get a ‘red flag’

Historically at least 0.02 – 0.03 % of all transactions have real problems, such as a recoverable over-payment

So roughly 0.00025 / 0.2 = 0.00125 or 1 in 800 ‘red flags’ lead to a real problem.

Imagine throwing a random dart at 800 balloons hoping to hit the right one!!!

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Copyright © FraudResourceNet LLC

Transactional Score Benefits

The best sample items (to meet your attributes) are selected based on the severity given to each attribute. In other words, errors, as you define them, can be mathematically calculated.

Instead of selecting samples from reports, transactions that meet multiple report attributes are selected (kill more birds with one stone). Therefore a 50 unit sample can efficiently audit:

38 duplicate payments

22 round invoices

18 in sequence invoices

….and they are the best given they are

mathematically the most “severe”.

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Copyright © FraudResourceNet LLC

Summaries on Various Perspectives

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Summarize by dimensions (and sub dimension) to pinpoint within the cube the crossover between the top scored location, time, and place of fraud based on the combined judgmental and statistical score 

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Copyright © FraudResourceNet LLC

Key Control Reports & Scoring

Copyright © FraudResourceNet LLC

Combining the ScoresACL Code

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Copyright © FraudResourceNet LLC

Using Vlookup to Combine Scores

Create a record number

Relate sheets based on VLookup

Copyright © FraudResourceNet LLC

Polling Question #5

What Excel function is mainly used to organize the scores into a master score?

A. SUMIF()

B. COUNTIF()

C. RAND()

D. VLOOKUP()

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Copyright © FraudResourceNet LLC

Questions?

Copyright © FraudResourceNet LLC

Peter Goldmann

FraudResourceNet LLC

800-440-2261

www.fraudresourcenet.com

[email protected]

Jim Kaplan

FraudResourceNet LLC

800-385-1625

www.fraudresourcenet.com

[email protected]

Rich Lanza

Cash Recovery Partners, LLC

Phone: 973-729-3944

[email protected]

Thank You!

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Copyright © FraudResourceNet LLC

Coming Up

Upcoming March Anti-Fraud Webinar…

"How to Use Data Analytics to Expose Fixed Asset and Inventory Fraudsters”, March 19

Sign up at:

http://www.fraudresourcenet.com