Using Technology to Improve Access

to Mental Health Services

Dr Helen Rostill

Director of Innovation & Development

Surrey and Borders Partnership

Themes

• The Improving Access Challenge

• The Digital Technology Solution

• Changing Cultures and Direction

• Creating Digital Technology Partnerships

• Choice, Flexibility and Reach

• New models of care

The Challenges Ahead • Improving access to evidence-based interventions

• Reduce waiting times for mental health services

• Giving people choices about the mental health care they receive

• Tackling inequalities and challenging stigma

• Improve information and data quality

• Delivering efficiencies and value for money

Source: Know Your Own Health http://kyoh.org

Technology Enabled Care in Mental Health • Take up of digital technology to improve outcomes in mental health has

been slower than in other settings.

• Research is beginning to demonstrate it can produce equivalent outcomes to traditional face-to-face treatments and can reduce hospital admissions.

• One of the first large-scale 4-years prospective studies of telehealth in mental health, psychiatric hospitalisation was reduced by up to 25% (Godleski and Ritchie, 2012).

• People using digital technology solutions in mental health settings report high levels of satisfaction due and a greater sense of control over their treatment.

eHealth Group

ThinkTech!

2013/ 14

2014/ 15

2015/ 16

2016/ 17

2017/ 18

Virtual Support Networks

App Development

Telehealth in Secondary Care

Virtual Reality Environments

Virtual Wellbeing Centre

Online Therapy Partnership Avatars SABP Online cCBT

Digital Technology Roadmap

Research: Independent Review

• 95% of users reported improvement in symptoms

• 73% shared an issue for the first time

• 54% recovery rate from Live Therapy – UK national

target is 50% (average is 46%)

• 67% adherence rate for GP referrals

• £37,000 saved per 100 users http://www.nhsconfed.org/Publications/Documents/Joining_the_conversation_161111.pdf

Telehealth in Secondary Care

http://www.flickr.com/photos/diloz/5023417436

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