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561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP

RReesseeaarrcchh VViissiitt PPaallmmaa –– UUnniivveerrssiittyy ooff TTuunniiss eell MMaannaarr

Universitat de les Illes Balears 15th – 28th April 2018

ITG4TU CONSORTIUM

Information Technology Governance for Tunisian Universities 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP

Research Visit Palma – University of Tunis el Manar Version 1.1

I

This project (Project number: 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP) has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

AMENDMENT HISTORY

Version Revision Date Author Modification 1 0 17 May 2018 Mohamed Farrah Initial Version 1 1 20 May 2018 Beatriz Gómez Suárez Formatting

Information Technology Governance for Tunisian Universities 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP

Research Visit Palma – University of Tunis el Manar Version 1.1

II

This project (Project number: 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP) has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

CONTENTS

ITG4TU Project: ..................................................................................................................................... 1

University of Balearic Islands ................................................................................................................ 1

Main Activities during the visit .............................................................................................................. 1

Conclusion ............................................................................................................................................. 2

Information Technology Governance for Tunisian Universities 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP

Research Visit Palma – University of Tunis el Manar Version 1.1

1

This project (Project number: 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP) has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

17 May 2018

ITG4TU Project: This project is aimed to gather a set of researchers from four universities with a wide

experience in developing and deploying ITG framework models from 3 different countries (Spain, Germany and Norway) to develop, adapt and test a new ITG framework to be implemented in HEIs in Tunisia. Expected results of this project include a better governance model for IT in Tunisian HEIs as well as an overall modernization of the governance processes for HEIs and a contribution of the cooperation between EU and Tunisia.

University of Balearic Islands The University of the Balearic Islands is a Balearic Spanish university, founded in 1978 and located in Palma on the island of Majorca.

Main Activities during the visit The main purpose of this mission was to start creating a reference catalogue that contains the IT-related standards applicable or already applied.

Identification of standards in ITG. Descriptions Comparison of standards. What is already applied in the framework of our European partners (UIB) What is already applied to the UTM (Tunisia)

The research work focused on the following standards:

COBIT : Control Objectives for Information and related Technology ITIL : Information Technology Infrastructure Library CMMI : Capability Maturity Model Integration ISO/IEC 38500:2015 : Information technology — Governance of IT for the

organization

Information Technology Governance for Tunisian Universities 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP

Research Visit Palma – University of Tunis el Manar Version 1.1

2

This project (Project number: 561614-EPP-1-2015-1-ES-EPPKA2-CBHE-JP) has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

Conclusion This mission was an opportunity for me to deepen my knowledge of IT governance related standards and it allowed me to properly frame and prepare the content to include in my referential report.