versadock series service and reference manual · pdf filenec computer systems division ......

First Printing — August 1998

Copyright 1998NEC Computer Systems Division

Packard Bell NEC, Inc.1 Packard Bell Way

Sacramento, CA 95828-0903All Rights Reserved

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related materials, is thevaluable property of NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter“NECCSD”) and/or its licensors. NECCSD and/or its licensors, as appropriate, reserve all patent,copyright and other proprietary rights to this document, including all design, manufacturing,reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted toothers.

The NECCSD product(s) discussed in this document are warranted in accordance with the terms ofthe Warranty Statement accompanying each product. However, actual performance of each suchproduct is dependent upon factors such as system configuration, customer data, and operatorcontrol. Since implementation by customers of each product may vary, the suitability of specificproduct configurations and applications must be determined by the customer and is not warrantedby NECCSD.

To allow for design and specification improvements, the information in this document is subject tochange at any time, without notice. Reproduction of this document or portions thereof without priorwritten approval of NECCSD is prohibited.

FaxFlash is a service mark of NEC Computer Systems Division (NEC CSD), Packard Bell NEC, Inc.NEC is a registered trademark of NEC Corporation, used under license.ENERGY STAR is a U.S. registered mark.All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their

respective trademark owners.

Preface v

PrefaceThis service and reference manual contains the technical information necessary to set upand maintain the NEC Versa ® Dock, for use with the NEC Versa LX and SX notebookcomputers.

The manual also provides hardware and interface information for users who need anoverview of the system design. The manual is written for NEC-trained customer engineers,system analysts, service center personnel, and dealers.

The manual is organized as follows:

Section 1, System Overview, provides an overview of the hardware and interfacecomponents.

Section 2, System Configuration and Setup, provides information on setup and how tooperate the docking station.

Section 3, Disassembly and Reassembly, provides detailed instructions on how todisassemble and reassemble the docking station.

Section 4, System Board Layout and Board Connectors, shows the system boards and theboard connectors.

Section 5, Illustrated Parts Breakdown, shows the Illustrated Parts Breakdown (IPB) andcorresponding part numbers.

Section 6, Preventive Maintenance, lists general docking station preventive maintenanceprocedures.

Section 7, Troubleshooting, lists troubleshooting procedures as well as helpful servicinghints.

Section 8, Support, provides information as to how to contact NEC CSD for serviceinformation, technical support, product information and ordering information fromFaxFlash.

Section 9, Specifications, lists physical specifications.

An Index is included for convenience.

vi

A ampere

AC alternating current

AT advanced technology(IBM PC)

BBS Bulletin Board Service

BCD binary-coded decimal

BCU BIOS Customized Utility

BIOS basic input/output system

bit binary digit

BUU BIOS Upgrade Utility

bpi bits per inch

bps bits per second

C capacitance

C centigrade

Cache high-speed buffer storage

CAM constantly addressablememory

CAS column address strobe

CD/ROM compact disk-ROM

CG character generator

CGA Color Graphics Adapter

CGB Color Graphics Board

CH channel

clk clock

cm centimeter

CMOS complementary metal oxidesemiconductor

COM communication

CONT contrast

CPGA ceramic pin grid array

CPU central processing unit

DAC digital-to-analog converter

DACK DMA acknowledge

DC direct current

DIP dual in-line package

DLAB Divisor Latch Address bit

DMA direct memory access

DMAC DMA controller

DOS disk operating system

DRAM dynamic RAM

ECC error checking and correction

EDO extended data output

EGA Enhanced Graphics Adapter

EPROM erasable and programmableROM

EVGA Enhanced Video GraphicsArray

F Fahrenheit

FAX facsimile transmission

FCC Federal CommunicationsCommission

FG frame ground

FM frequency modulation

FP fast page

FRU field-replaceable unit

GB gigabyte

GND ground

HEX hexadecimal

HGA Hercules Graphics Adapter

Hz hertz

IC integrated circuit

ID identification

IDE intelligent device electronics

IDTR interrupt descriptor tableregister

in. inch

INTA interrupt acknowledge

IPB illustrated parts breakdown

IR infrared

IRR Interrupt Request register

ISA Industry Standard Architecture

ISR In Service register

I/O input/output

Abbreviations

vii

IPC integrated peripheralcontroller

ips inches per second

IRQ interrupt request

K kilo (1024)

k kilo (1000)

KB kilobyte

kg kilogram

kHz kilohertz

lb pound

LED light-emitting diode

LSB least-significant bit

LSI large-scale integration

M mega

mA milliamps

max maximum

MB megabyte

MDA Monochrome Display Adapter

MFM modified frequency modulation

MHz megahertz

mm millimeter

ms millisecond

MSB most-significant bit

NASC National Authorized ServiceCenter

NC not connected

NMI Non-maskable Interrupt

ns nanosecond

NSRC National Service ResponseCenter

PAL programmable array logic

PCB printed circuit board

PCI Peripheral ComponentInterconnect

PDA personal digital assistant

PFP plastic flat package

PIO parallel input/output

pixel picture element

PLCC plastic leaded chip carrier

PLL phase lock loop

p-p peak-to-peak

PPI programmable peripheralinterface

PROM programmable ROM

QFP quad flat pack

RAM random-access memory

RAMDAC RAM digital-to-analogconverter

RAS row address strobe

RGB red green blue

RGBI red green blue intensity

ROM read-only memory

rpm revolutions per minute

R read

RTC real-time clock

R/W read/write

S slave

SCSI Small Computer SystemInterface

SG signal ground

SIMM single inline memory module

SPM standard page mode

SRS Sound Retrieval System

SVGA Super Video Graphics Array SW switch

TAC Technical Assistance Center

TSC Technical Support Center

TTL transistor/transistor logic

tpi tracks per inch

USB universal serial bus

V volt

Vac volts, alternating current

Vdc volts, direct current

VESA video electronics standardsassociation

VFC VESA-compliant featureconnector

VGA Video Graphics Array

VRAM video RAM

W watt

W write

Contents iii

ContentsPreface ..................................................................................................................................... vAbbreviations ......................................................................................................................... vi

1 Introducing the NEC Versa DockCarton Contents.....................................................................................................................1-2NEC Versa Dock Features .....................................................................................................1-3

Front and Top..............................................................................................................1-3Left Side......................................................................................................................1-6Right Side....................................................................................................................1-7Back ............................................................................................................................1-8

The Right Environment..........................................................................................................1-9Operating Environment................................................................................................1-9Storage Environment ...................................................................................................1-9

2 System Configuration and SetupSetting Up Software...............................................................................................................2-2

Updating the BIOS ......................................................................................................2-2Installing Drivers .........................................................................................................2-4Installing the Online User’s Guide ...............................................................................2-5

Docking and Undocking ........................................................................................................2-6Connecting the Power Cable ........................................................................................2-6Preparing the NEC Versa for Docking .........................................................................2-7Docking the NEC Versa...............................................................................................2-9Locking the NEC Versa .............................................................................................2-13Undocking the NEC Versa.........................................................................................2-15Emergency Undocking...............................................................................................2-17

Installing Options and Connecting Devices ..........................................................................2-18Installing Devices in the File Bays .............................................................................2-19Installing Devices in the File Bays .............................................................................2-19Installing PCI Cards...................................................................................................2-32Installing PC (PCMCIA) Cards..................................................................................2-34Connecting External Devices .....................................................................................2-35

3 Disassembly and ReassemblyRequired Tools and Equipment ..............................................................................................3-2Disassembly ..........................................................................................................................3-2

Preparation for Disassembly ........................................................................................3-3Removing Trays, Panels and Covers ............................................................................3-3Disconnecting the Cables from the Motherboard ..........................................................3-6Removing Device Brackets..........................................................................................3-7Back Cover, Left and Right Sides, and Top Cover .......................................................3-8Docking Connector Board, PCI Housing, and Power Supply........................................3-9Docking Tray Assembly and Motor Assembly ...........................................................3-12Main Board Assembly ...............................................................................................3-13

Reassembly .........................................................................................................................3-14

iv Contents

4 System Board LayoutMain Board ...........................................................................................................................4-2LED Board ............................................................................................................................4-2PCI Expansion Board.............................................................................................................4-2

5 Illustrated Parts BreakdownNEC Versa Dock Illustrated Parts Breakdown........................................................................5-2Parts List ...............................................................................................................................5-3

6 Preventive MaintenancePrecautions ............................................................................................................................6-2Battery Charging ...................................................................................................................6-2Routine Care..........................................................................................................................6-3Cleaning the Versa Dock Interior...........................................................................................6-3Protecting the Disk Drives .....................................................................................................6-4

7 TroubleshootingQuick Troubleshooting ..........................................................................................................7-2Helpful Questions ..................................................................................................................7-4

8 Getting Services and SupportServices and Support Contact Information .............................................................................8-2NEC NOW ............................................................................................................................8-3NEC CSD Web Site...............................................................................................................8-3NEC CSD FTP Site ...............................................................................................................8-4NEC CSD FaxFlash Service...................................................................................................8-4Email/Fax to Support Services ...............................................................................................8-5NEC CSD Bulletin Board ......................................................................................................8-6NEC CSD Support Services...................................................................................................8-7NEC CSD Customer Assistance Center..................................................................................8-8Versa Laptop Fulfillment Hotline...........................................................................................8-8

9 SpecificationsFeatures.................................................................................................................................9-2Input/Output Facilities ...........................................................................................................9-2Expansion Capabilities...........................................................................................................9-3Indicator LEDs ......................................................................................................................9-3Power Supply ........................................................................................................................9-3Power Cables.........................................................................................................................9-4Dimensions............................................................................................................................9-4Environmental Requirements .................................................................................................9-4

Glossary

Index

1Introducing the NEC Versa Dock

n Carton Contents

n NEC Versa Dock Features

n The Right Environment

1-2 Introducing the NEC Versa Dock

The NEC Versa Dock lets you maximize your NEC Versa LX and SXcapabilities without minimizing portability. Connect an external monitor andkeyboard to the ports on the back of the NEC Versa Dock, install yourCD-ROM reader in the optional NEC Versa Dock VersaBay III adapter kit,attach your joystick to the MIDI/Game port, and you're ready to work hard orplay! Undock the NEC Versa from the NEC Versa Dock and you're ready forthe road.

This chapter introduces NEC Versa Dock features, guides you to choosing thecorrect environment.

Carton ContentsUnpack and check the contents of the NEC Versa Dock carton.

Be sure you have the hardware components shown in the following figure andthat they are in good condition. If anything is damaged or missing, contact yourdealer immediately.

Carton Contents

A - NEC Versa Dock B - CRT base C - BIOS update disketteD - Software Setup CD E - IDE power cables F - User documentationG - AC power cable H - NEC Versa Dock keys

n NEC Versa Dock — provides many features to expand your NEC Versacapabilities. These features are described in detail in this chapter.

n CRT Base — supports an external monitor that weighs up to 55 lb (25kg).

n BIOS update diskette.

n NEC Versa Dock Software Setup CD.

n Two extra power cables for the installation of optional IDE devices.

Introducing the NEC Versa Dock 1-3

n User Documentation — introduces you to the NEC Versa Dock andguides you through initial docking and setup.

n AC Power Cable — allows you to connect your NEC Versa Dock to ACpower.

Always use the power cable that ships with the NEC Versa Dock. If youneed to replace the cable, follow these standards:

In North America, the cable should be rated for 120 volts (V), 7amps(A). The plug is a NEMA 5-15P. Use an SVT or SJT 18/3 AWGcable that is less than 15 feet (4.5 m) long. Use connector typeIEC320.

In Europe, the cable should be rated for 230 V (220-240 V), 10A. Theplug is country-specific. Use an H05VV-F or H05VVH2-F cable thatis less than 15 feet (4.5 m) long. Use connector type EN60320.

n NEC Versa Dock Keys.

NEC Versa Dock FeaturesNEC Versa Dock features are found on all sides of the unit. To become familiarwith these features, read each of the following sections.

Front and Top

The following figure shows the features found on the front and top of the NECVersa Dock. Descriptions of these features follow the figure.

Front and top features

A - Docking connector B - Docking guides C - Right file bayD - Power button E - Status LEDs F - Dock/Undock buttonG - Left file bay


n Docking Connector — Fits the expansion port on your NEC Versa toallow for docking.

n Docking Guides — Ensure that your NEC Versa is aligned properly fordocking. These guides provide positioning for docking with the monitorstand in place.

n Two File Bays — Allows you to install IDE file devices in your NECVersa Dock.

The left file bay supports any 5.25-inch IDE device (like a tape drive,hard disk drive, or SuperDisk drive.) It also supports 3.5-inch IDEdevices with a 3.5-inch Universal Installation Kit.

The right file bay is identical to the left file bay, with the addedversatility that allows you to install the optional VersaBay III AdapterKit. With the VersaBay III Adapter kit installed, you can use any ofyour VersaBay III options in the file bay.

n Power Button — Allows you to power on and off the NEC Versa LX orSX notebook computer while docked on the NEC Versa Dock.

n Status LEDs — LEDs on the front of the unit inform you of the dockingstatus, keylock status, IDE drive access, diskette drive access, and batterycharge status (for a battery installed in the optional VersaBay III AdapterKit). LEDs are shown in the following figure and LED states aredescribed after the figure.

Status LEDs

A - Docking status LED B - Keylock status LED C - IDE access LEDD - Diskette drive access LED E - Battery charge status LED


Hot docking and hot undocking is supported with Plug-and-Play operating systems, such as Windows 95. Before hotundocking, the docking/undocking button must be pressedor you must select Eject PC from the Windows 95 Startbutton. May not be supported on all systems.

Docking Status – lights as follows:

– Steady Yellow – AC power is on, the keylock switch is in theNormal position, and the NEC Versa Dock is ready for docking.

– Steady Green – The NEC Versa is docked on the NEC Versa Dockand is either powered on or in Standby mode.

– Fast Blinking Amber – A docking or undocking error has occurred orthe docking tray is in the wrong position for the system.

– Off – AC power is on, the keylock is in the Manual or Lockedposition, and either no NEC Versa is docked or the NEC Versa isdocked and powered off.

Keylock Status – Lights as follows:

– Off – No NEC Versa is docked.

– Steady Amber – The NEC Versa is docked but not locked on theNEC Versa Dock. The key is in either the Normal position with thenotebook turned off, or in the Manual position with the notebook onor off.

– Steady Yellow – The NEC Versa is locked onto the NEC Versa Dockthrough software. The key is in the Normal position and the NECVersa is on.

– Steady Green – The NEC Versa is physically locked onto the NECVersa Dock. The key is in the Lock position with notebook power onor off.

IDE Drive Access – lights as follows to indicate access to an IDE devicesuch as a CD-ROM, hard disk or SuperDisk drive installed in an NECVersa Dock file bay, an optional VersaBay III Adapter Kit, or in theNEC Versa.

– Off – No IDE device is being accessed.

– Green – The NEC Versa is accessing the IDE drive.

Diskette Drive Access – Lights as follows to indicate access to a floppydisk drive installed in the NEC Versa notebook computer only.

– Off – No diskette drive is being accessed.


– Green – The NEC Versa is accessing the diskette drive.

Battery Charge Status – Lights as follows to indicate the battery chargeto a secondary battery pack installed in the optional VersaBay IIIAdapter Kit.

– Steady Green – The battery installed in the optional VersaBay IIIAdapter Kit is being charged. You can charge the battery whether theNEC Versa Dock is powered on or off or is in Standby mode. Youcan also charge the battery in the optional VersaBay III Adapter Kitwhen no system is docked in the NEC Versa Dock. The NEC VersaDock must be connected to an AC power source to charge the batterypack.

– Off – The installed battery is fully charged, or no battery is installed.

n Docking/Undocking Button — Initiates the automatic sequence fordocking or undocking your system if the keylock is in the normalposition.

Left Side

Features found on the left-hand side of the NEC Versa Dock are shown in thefollowing figure. Features are described after the figure.

Left side features

A - PCI external access B - Height lever C - Volume control knobD - Audio ports E - MIDI/Game port

n PCI External Access — Gives you access to external ports, connectors,switches and indicators on installed PCI cards.

n Height Adjustment Lever — Adjusts the height on the docking tray tomatch the height of your system. To access the lever, pull the door openby the slot.

n Volume Control — Gives you control over the volume of externalspeakers or headphones attached to the NEC Versa Dock.


n Audio Ports — Connects external audio devices including a microphone,headphones, or speakers. You can also connect other audio devices to useas an output device or input source.

n MIDI/Game Port — Supports MIDI/Game devices, such as a joystick orMIDI keyboard.


Right Side

The keylock switch on the right side of the NEC Versa Dock is shown in thefollowing figure. A description follows the figure.

Right side feature

A - Keylock switch

n Keylock switch — Provides three settings that let you control NEC Versaremoval. An alarm sounds if someone tries to remove the NEC Versawhile it is locked onto the NEC Versa Dock, even if the NEC Versa Dockis powered off or is disconnected from AC power.

Motorized docking is only enabled when the keylock switchis in the full upright position.

Locked – Prevents the NEC Versa from being removed from the NECVersa Dock. You must use the key to unlock the unit before removingthe NEC Versa.

Normal – (Default position). Allows you to motorize dock or undockthe NEC Versa. Set the keylock to this position for normal use. Toprevent electrical damage, manual undocking is not allowed when thekeylock is in this state.

Manual – Allows you to remove the NEC Versa by hand. Use theunlocked position for emergency undocking only. Otherwise, use theNormal lock setting for normal use and the Locked setting tophysically secure your system to the NEC Versa Dock.

If no computer is docked and the keylock is in the Locked position,no one else can use their computer with the NEC Versa Dock. Thekey can only be removed from the system while the keylock is in theLocked position.


Back

Features on the back of the NEC Versa Dock are shown in the following figure.Descriptions follow the figure.

Back features

A - Fan assembly B - Voltage selector switch C - Keyboard portD - Kensington lock port E - USB ports F - Parallel portG - Serial port H - Monitor port I - Mouse port J - AC power port

n Fan Assembly — Provides proper cooling for the power supply thatregulates power in the NEC Versa Dock. Keep the fan assembly clear ofobstructions to ensure proper cooling.

n Voltage Selector — Allows you to choose from 115 or 230 Volts.

n PS/2-style Keyboard Port — Allows you to connect an external keyboardto the NEC Versa Dock.

n Kensington Lock Port — Allows you to secure your NEC Versa Dockusing an optional Kensington Lock.

n USB Ports — Allows you to connect Universal Serial Bus devices to theNEC Versa Dock.

n Parallel Port — Allows you to connect a parallel device to the NEC VersaDock.

n Serial Port — Allows you to connect a serial device to the NEC VersaDock.

n External Monitor Port — Allows you to connect an external monitor tothe NEC Versa Dock. (You may need to press Fn-F3 to get an image onthe external monitor. See your NEC Versa User’s Guide for function keycombinations.)

n PS/2-style Mouse Port — Allows you to connect an external mouse to theNEC Versa Dock.

n Power Port — Allows you to connect the NEC Versa Dock to AC power.


The Right EnvironmentBefore setting up the NEC Versa Dock, find a good location for its use. Here aresome guidelines.

n Choose an area close to a wall outlet that is easily accessible.

n Select a flat, sturdy surface, like a desktop or table, so you have access tothe front, back, and sides of the unit.

n Choose an area away from extreme temperatures, direct sunlight,excessive dust, vibration, shock or moisture.

Operating Environment

Use the NEC Versa Dock in a location that meets the following environmentalconditions:

n Temperature: 41°F to 95°F (5°C to 35°C)

n Humidity: 20% to 80% (non-condensing)

Storage Environment

Store the NEC Versa Dock in a location that meets the following conditions:

n Temperature: –4°F to 122°F (–20°C to 50°C)

n Humidity: 15% to 85% (non-condensing)

2System Configuration and Setup

n Setting Up Software

n Docking and Undocking

n Installing Options and Connecting Devices

2-2 System Configuration and Setup

Setting Up SoftwareBefore docking the NEC Versa in the NEC Versa Dock, be sure to prepare yourNEC Versa notebook computer for use in the NEC Versa Dock. This involvesthree procedures.

n Flashing the NEC Versa notebook computer’s BIOS, using the correctBIOS Update for your NEC Versa.

n Installing the drivers on the NEC Versa notebook computer, using theNEC Versa Dock Software Setup CD.

n Installing the Online User Guide using the NEC Versa Dock SoftwareSetup CD.

Instructions for installing each of these software utilities can be found in thefollowing sections.

Updating the BIOS

To update your system BIOS, choose the correct BIOS update for your NECVersa that is provided on the BIOS Update diskette.

n NEC Versa SX with Pentium I — choose the BIOS Update for the NECVersa SX Series with Pentium I.

n NEC Versa SX with Pentium II — choose the BIOS Update for the NECVersa SX Series with Pentium II.

n NEC Versa LX with Pentium I — choose the BIOS Update for the NECVersa LX Series with Pentium I.

n NEC Versa LX with Pentium II — choose the BIOS Update for the NECVersa LX Series with Pentium II.

Use only the BIOS update diskette included with the NEC Versa Dock and besure to prepare the diskette before upgrading the BIOS.

Preparing the BIOS Update Diskette

Before using the BIOS update diskette, you must make the diskette BIOS flashready. Refer to the readme.txt file on the diskette before using the diskette.

Follow these instructions to prepare the BIOS Update Diskette.

1. Scan your hard drive for any computer viruses.

1. Enable the diskette for write access by sliding the write-protect tab to thewrite-enabled setting.

1. Insert the diskette into drive A:.

1. Type a:\install at the DOS prompt and follow the on-screen instructions.

Install.bat copies the DOS system files from your hard drive onto the BIOSUpdate Diskette to make it BIOS flash ready.

System Configuration and Setup 2-3

The system prompts you when the process is complete.

1. Scan the BIOS Update Diskette for computer viruses.

The diskette is ready for use.

6. Follow the instructions below for performing the actual BIOS update.

Performing the BIOS Update

Use the following procedure to perform the actual BIOS update.

1. Make sure the NEC Versa is operating under AC power, and that the poweris off. Insert the BIOS Update diskette into diskette drive A.

1. Power on the computer with the diskette in drive A. The computer boots andautomatically loads the utility. A message similar to the following appears:

The NEC BIOS Update Utility should not be used to modify the BIOS in a Versa systemwhich is docked. If your NEC Versa is docked, please exit the BIOS Update Utility,power down, and undock your NEC Versa before running the utility. Plug in your powercable before restarting the flash utility.

1. Press Enter to continue.

The utility checks the currently installed BIOS version and the diskette’sBIOS version. The Main menu appears.

1. Use the arrow keys to highlight the “Display BIOS Version” option on theMain menu. Use this option to check the currently installed BIOS versionand the version of the new replacement BIOS.

1. Highlight the “Install New BIOS” option and press Enter.

1. Press Y and then press Enter. After a brief pause, a message appears tellingyou to remove the diskette in drive A.

1. Remove the diskette and press any key to continue. The utility updates theBIOS.

Power off your computer. The next time you power on your computer, youwill have the latest NEC Versa LX or SX computer BIOS revision level.

8. Enter Setup to restore the default parameter settings.


Installing Drivers

The drivers for the NEC Versa Dock can be found on the NEC Versa DockSoftware Setup CD. Refer to the readme.txt file on the CD for details on driverinstallation for the NEC Versa Dock.

The Software Setup CD dialog box consists of the following components.

n Selection Tabs — Located just below the title bar, each tab represents asoftware category.

n Description — Located in the bottom portion of the dialog box, the textdescribes the selected or highlighted software category or driver.

n Install — Clicking the Install button installs the selected software.

n Exit — Clicking the Exit button closes the NEC Versa Dock SoftwareSetup CD dialog box.

Once the NEC Versa Dock Software Setup CD dialog box appears, follow thesesteps to install the desired software.

1. Insert the NEC Versa Dock Software Setup CD into the CD-ROM reader.

If you have a combination of two CD-ROM devices installedin the NEC Versa and the NEC Versa Dock, be sure youhave the NEC Versa Dock Software Setup CD in the CD-ROM drive that was installed first and has the lowestassigned drive letter (such as D:\ or E:\).

2. From the Start menu, type Run.

2. Click the Browse button to access the Setup.exe file on the CD.

4. Click the selection tab of your choice.

4. Click the plus (+) box beside the desired utility to expand the selection.

4. Click the Installation selection to activate the Install button.

4. Click the Install button to install your selection.

4. Click Exit to close the NEC Versa Dock Software Setup CD dialog box.Follow the on-screen instructions to install your selection.

9. Remove the CD from the CD-ROM reader when the installation is complete.


Installing the Online User’s Guide

The online version of this user’s guide is on the NEC Versa Dock SoftwareSetup CD. Install the guide onto your hard disk drive as follows.

To access the online NEC Versa Dock User’s Guide,Microsoft Internet Explorer 4.01 must be installed on yoursystem.

1. Insert the NEC Versa Dock Software Setup CD into the CD-ROM reader.

If you have a combination of two CD-ROM devices installedin the NEC Versa and the NEC Versa Dock, be sure youhave the NEC Versa Dock Software Setup CD in the CD-ROM drive that was installed first and has the lowestassigned drive letter (such as D:\ or E:\).

2. On the NEC Versa Dock Software Setup application, click on the NECOnline Documentation tab.

2. Click on the NEC Versa Dock User’s Guide checkbox.

2. Click OK to launch the Setup program. The Setup program installs theonline version of this user’s guide.

5. To access the user’s guide, double click on the NEC Versa Dock User’sGuide icon that appears on the desktop.

Uninstalling the Online User’s Guide

To uninstall the online NEC Versa Dock User’s Guide from your hard drive,follow the steps below.

1. From the Start menu, click on Settings and Control Panel.

1. From the Control Panel, double click on Add/Remove Programs, then scrolldown to select the NEC Versa Dock Online Guide.

3. The Uninstall NEC Help Center dialog box appears and allows you tochoose an uninstall method. You can choose either an automatic uninstall,which removes all NEC Help Center files, or a custom uninstall, whichallows you to choose which files are uninstalled.


Use caution when using the Custom Uninstall method.Some of the files may be shared by other applications anddeleting them may affect other programs.

4. The Uninstall Wizard guides you through the rest of the uninstall process.The NEC Versa Dock User’s Guide and its desktop icon are removed fromyour system.


Docking and UndockingGetting the NEC Versa Dock up and running is easy. These next few pagesprovide the procedures to get started. They include:

n Connecting the power cable to AC power and to the NEC Versa Dock.

n Preparing the NEC Versa for docking and docking it on the NEC VersaDock.

n Powering on the NEC Versa.

This chapter also describes normal and emergency undocking when you want touse the NEC Versa by itself.

Connecting the Power Cable

Follow the instructions given next in the order presented to get your NEC Versaand NEC Versa Dock up and running.

Connect the AC power cable to the NEC Versa Dock andAC power before docking the computer.

The power cable that came with the NEC Versa Dock provides power to boththe NEC Versa Dock and the NEC Versa when docked.

If you need to replace the NEC Versa Dock power cable,make sure it meets the following specifications:

n In North America, the cable should be rated for 120 V, 7A. The plug is a NEMA 5-15P. Use an SVT or SJT 18/3AWG cable that is less than 15 feet (4.5 m) long. Useconnector type IEC320.

n In Europe, the cable should be rated for 230 V (220-240V), 10 A. The plug is country-specific. Use an H05VV-For H05VVH2-F cable that is less than 15 feet (4.5 m)long. Use connector type EN60320.

Connect the power cable as follows.


Ensure that the voltage selection switch (located on theback of the NEC Versa Dock) is set correctly for yourenvironment. In the United States, most wall outlets requireyou to set the voltage selection switch to 115 volts. In manyEuropean countries, however, the voltage setting switchshould be set to 230.

1. Position the NEC Versa Dock on a flat surface close to an AC outlet.

1. Attach one end of the cable to the AC power port on the NEC Versa Dock.

1. Attach the other end to a properly grounded wall outlet.

Connecting the power cable

The NEC Versa Dock is now powered on.


Disconnecting the power cable or experiencing a poweroutage while running the NEC Versa Dock and NEC Versacan cause the system to suddenly power off, resulting in apossible loss of data.

Preparing the NEC Versa for Docking

Follow the procedure given below to prepare the NEC Versa for docking.

1. Set the NEC Versa power for your system as follows.

n If you have an NEC Versa with a Plug and Play operating system suchas Windows 95, you can either put your system into Suspend mode,leave it in full Operation mode for docking, or you can choose to poweroff.

n If you have a non-Plug and Play operating system such as Windows NT4.0, turn off the system power before docking.

Make sure your system is in the appropriate mode fordocking.

2. If you are running the NEC Versa on AC power, save any open files, closeopen applications and disconnect the AC adapter cable from the NEC Versa.

Before disconnecting power, save any open files or closeopen applications to avoid data loss.

3. On the back of the NEC Versa, open the expansion port cover and slide itunderneath the expansion port. Check that all other NEC Versa port coversare closed.

Opening the NEC Versa expansion port cover


Stowing the expansion port cover

4. Verify that the power cord is plugged into the NEC Versa Dock. (See“Connecting the Power Cable” for details.)

5. Ensure that the keylock switch is in the Normal position.

Motorized docking is only enabled when the keylock switchis in the full upright position.


When the Docking Status LED light is steady yellow, the NEC Versa Dock isready for motorized docking.

Docking Status LED

A - Docking status LED

Docking the NEC Versa

You can dock the NEC Versa in one of the following modes:

n Cold Docking — with NEC Versa system power off. This method worksfor all NEC Versa models that support docking.

n Warm Docking — with NEC Versa power on, the system in Suspendmode, and NEC Versa Dock power on. This procedure can be used withNEC Versa systems with Plug-and-Play operating systems, such asWindows 95.

n Hot Docking — with NEC Versa power on and the system in fulloperation mode. This procedure can be used with NEC Versa systemswith a Plug and Play operating system, such as Windows 95.


Use the following steps to dock your NEC Versa.

1. Locate the height lever on the left side of the unit.

Locating the height lever

A - Height lever position II B - Height lever position I

1. Set the height lever on the side of the NEC Versa Dock to match yoursystem as follows:

It is important that the height lever is set to the correctheight for system docking. The NEC Versa Dock will notproperly dock the NEC Versa if the height lever is setincorrectly, which may result in system damage to either theNEC Versa Dock or the NEC Versa. The Docking LED blinksamber if the height lever is set incorrectly.

n If you have an NEC Versa LX, set the lever to I by sliding the lever tothe front.

n If you have an NEC Versa SX, set the lever to II by sliding the lever tothe rear.

3. Verify that the keylock switch is in the “Normal” position.

Keylock switch in the Normal position


4. Close the LCD panel on the NEC Versa.

5. Slide the NEC Versa onto the NEC Versa Dock. Ensure that the threelocking teeth on the NEC Versa Dock fit into the three locking slots on thebottom of the NEC Versa.

Locating the locking teeth


A - NEC Versa Dock locking teeth

Locating the locking slots

A - NEC Versa locking slots

Once the notebook is properly seated on the docking teeth, the dockingconnector and the expansion port are properly aligned.

Aligning the NEC Versa with the NEC Versa Dock


A - Docking connector on the NEC Versa DockB - Docking connector on the NEC Versa (not shown)C - Dock/Undock button

6. Verify that the Docking LED is a steady yellow.

7. Press the Dock/Undock button on the left of the front panel. The systemautomatically docks.

If the system does not automatically dock, ensure that the height lever is inthe correct position for your system and that the system is correctly seatedon the docking tray.

Pressing the Dock/Undock Button

A - Dock/Undock button

8. If the Docking Status LED blinks amber, remove the NEC Versa using theDock/Undock button, reseat it, and retry docking.

8. If using the NEC Versa without an external monitor, open the LCD panel.

10. If the system was cold docked, press the Power button on the NEC VersaDock to power on the NEC Versa.

11. Verify that the Docking Status LED is steady green, indicating the NECVersa is properly docked on the NEC Versa Dock.

Once docked, you can lock the NEC Versa onto the NEC Versa Dock using thekey provided. See the following section “Locking the NEC Versa” for details.

Locking the NEC Versa

Turn the key on the side of the NEC Versa Dock to lock the NEC Versa onto theNEC Versa Dock. You can choose one of the three following locking states.


n Locked – This setting keeps the NEC Versa from being removed from theNEC Versa Dock. You must use the key to unlock the unit beforeremoving the NEC Versa. An alarm sounds if someone tries to removethe NEC Versa while it is locked onto the NEC Versa Dock, even if theNEC Versa Dock is powered off or is not connected to AC power.

There is an intermediate position or stop between theNormal and Manual positions. This is not a validposition for proper operation of the NEC Versa Dock.Attempting to move the NEC Versa system with the keyin this intermediate position could result in excessivenoise from the NEC Versa Dock motor. When using thekeylock, make sure to fully turn the key to the desiredNormal or Manual position.

It may be necessary to apply additional pressure whenturning the keylock to the Manual position.

Turning the keylock switch to Locked

n Normal – this default position allows you to motorize dock or undock theNEC Versa. Set the keylock to this position for normal use. To preventelectrical damage, manual undocking is not allowed when the keylock isin this state.

Turning the keylock switch to Normal


n Manual – Allows you to remove the NEC Versa by hand. Use theunlocked position for emergency undocking only. Otherwise, use theNormal lock setting for normal use and the Locked setting to secure yoursystem to the NEC Versa Dock. The Manual setting requires manualremoval of the computer and resetting the keylock to Locked.

Turning the keylock switch to Manual

If no computer is docked and the keylock is in the Locked position, noone else can use their computer on the NEC Versa Dock.

The Keylock Status LED lights as follows to indicate the status of the NECVersa Dock.

n Off – The NEC Versa is not docked.

n Steady Amber – The NEC Versa is docked but not locked on the NECVersa Dock. The key is in either the Normal position with the NEC Versaturned off, or in the Manual position with the NEC Versa on or off.

n Steady Yellow – The NEC Versa is locked onto the NEC Versa Dockthrough software. The key is in the Normal position and the NEC Versais on.

n Steady Green – The NEC Versa is physically locked onto the NEC VersaDock. The key is in the Lock position with NEC Versa power on or off.

Undocking the NEC Versa

Undock your NEC Versa as follows.

1. Check the status of your NEC Versa power:

If you are running a non-Plug and Play operating system such as WindowsNT 4.0, save your files, close any open applications and exit Windows.

2. For easier undocking, close the LCD panel. (This is not required, but isrecommended.)

Ensure that all cables connected to the sides of the NECVersa are disconnected prior to undocking the system. Also


ensure that CD/DVD drives are closed and that no diskettesor SuperDisks are extending from the drive.

3. Verify that the keylock switch is in the Normal position.

Keylock Switch in the Normal Position

4. Press the Dock/Undock button on the front of the NEC Versa Dock. As thedocking tray slides forward, the NEC Versa mechanically ejects from theNEC Versa Dock.

Docking/Undock Button

A - Dock/Undock button

To use Windows 95 software to undock the NEC Versa, locate and select the“Eject PC” icon in the Windows 95 Start menu. When you select this icon, a“Dock Change” window appears.

5. The NEC Versa Dock automatically ejects the NEC Versa.

Emergency Undocking

To undock your NEC Versa Dock in the event of a power failure or otheremergency, undock the unit as follows.

1. Turn the keylock switch to the Manual position.

Keylock switch in the Manual position


Ensure that all cables connected to the sides of the NECVersa are disconnected prior to undocking the system. Alsoensure that CD/DVD drives are closed and that no diskettesor SuperDisks are extending from the drive.

Note: There is an intermediate position or stop betweenthe Normal and Manual positions. This is not a valid positionfor proper operation of the NEC Versa Dock. Attempting tomove the NEC Versa system with the key in thisintermediate position could result in excessive noise fromthe NEC Versa Dock motor. When using the keylock, makesure to fully turn the key to the desired Normal or Manualposition.

It may be necessary to apply additional pressure whenturning the keylock to the Manual position.


2. Remove the CRT table from the NEC Versa Dock.

3. Release the NEC Versa from the NEC Versa Dock by firmly pulling thefront of the NEC Versa with equal pressure to the right front and the leftfront.

4. Continue to pull until the NEC Versa is free from the NEC Versa Dock.

Releasing the NEC Versa from the NEC Versa Dock

Installing Options and Connecting DevicesYou can optimize your NEC Versa’s functionality by installing options in theNEC Versa Dock. Options can be installed in the following bays and slots:

n File Bays — two file bays on the front of the NEC Versa Dock give youexternal access to installed devices.

In the left front file bay, you can install any optional 5.25-inch IDEdevice, and with a 3.5-inch Universal Installation Kit, you can installany 3.5-inch IDE device.

In the right front file bay you can install any optional IDE device orthe optional VersaBay III Adapter Kit. With this Adapter Kit, you canchange this file bay into a VersaBay III slot that lets you use yourVersaBay III devices in the NEC Versa Dock.

n Two PCI Board Slots — Two slots let you add two PCI cards to yourNEC Versa Dock. One slot supports a full-size card and both slotssupport a half-size PCI card.

n I/O ports on the sides and back of the NEC Versa Dock let you connectthe following external devices:

Parallel device

External monitor

Serial device

PS/2 keyboard and PS/2 mouse (separate ports for each)


USB devices (two ports with hub)

MIDI/Game devices

Audio devices.

Installing Devices in the File Bays

The NEC Versa Dock has two 5.25-inch half-height bays for installing optionaldevices. The bay located on the right front of the NEC Versa Dock (the sideclosest to the keylock), supports the installation of an optional VersaBay IIIAdapter Kit. Installing the Adapter Kit transforms the bay into a VersaBay III.You can then use your optional VersaBay III devices in the NEC Versa Dock.

Installing devices in the file bays involves the following procedures:

n Removing the NEC Versa Dock docking tray, front panel and cablecover.

n Disconnecting the cables from the motherboard.

n Connecting the cables to the device.

n Installing the device in the NEC Versa Dock.

n Reconnecting the cables to the motherboard.

n Replacing the NEC Versa Dock cable cover, docking tray and frontpanel.

Use the instructions in the sections that follow to install an IDE device in a filebay and to install the optional VersaBay III Adapter Kit.

Installing Devices in the File Bays

The NEC Versa Dock has two 5.25-inch half-height bays for installing optionaldevices. The bay located on the right front of the NEC Versa Dock (the sideclosest to the keylock), supports the installation of an optional VersaBay IIIAdapter Kit. Installing the Adapter Kit transforms the bay into a VersaBay III.You can then use your optional VersaBay III devices in the NEC Versa Dock.

Installing devices in the file bays involves the following procedures:

n Removing the NEC Versa Dock docking tray, front panel, and cablecover.

n Disconnecting the cables from the motherboard.

n Connecting the cables to the device.

n Installing the device in the NEC Versa Dock.

n Reconnecting the cables to the motherboard.

n Replacing the NEC Versa Dock cable cover, front panel, and dockingtray.


Removing Trays, Panels, and Covers

Before installing a device in one of the NEC Versa Dock file bays, you mustremove the docking tray, front panel, and cable cover. Do so as follows:

1. Unplug the NEC Versa Dock, disconnect any peripheral devices that areattached, and undock the NEC Versa if it is docked.

1. Disconnect any external cables that might be attached on an installed PCIboard (such as a network board).

3. Turn the keylock switch to the Manual position to disengage the motormechanism.


4. Remove the front part of the docking tray. First locate and remove therubber pads securing the three screws, then loosen and remove the threescrews. Lift the docking tray up and off the NEC Versa Dock.

Removing the docking tray


5. Remove the front panel from the NEC Versa Dock by removing the twoscrews at the bottom and freeing the four tabs from the top of the panel. Putthe screws in a safe place for use when replacing the front panel.

Removing the front panel

A - Front panel tabs (4) B - Front panel screws (2)

6. Slide the rear part of the docking tray towards the front of the NEC VersaDock until it stops.

7. Remove the cable cover by locating and removing the two top screws. Putthe screws in a safe place for use when replacing the cable cover.

Locating the cable cover screws

A - Cable cover screws (2)


8. Lift the cable cover up and off the NEC Versa Dock.

Removing the cable cover

You are now ready to disconnect the cables from the motherboard. (See theinstructions in “Disconnecting the Cables from the Motherboard” for details.)

Disconnecting the Cables from the Motherboard

Disconnect the cables from the motherboard as follows.

1. Before handling any internal components, discharge static electricity fromyourself and your clothing by touching a nearby metal surface.

2. See the appropriate figure for the bay that you are using to disconnect cablesfrom the motherboard.

The following figure shows cable locations in the NEC Versa Dock.

Left-hand bay cables and ports


A - Power cable port B - IDE signal port C - Audio cable portD - Audio cable E - IDE signal cable F - Power cable

Right-hand bay cables

A - VersaBay III cable port B - Power cable port C - IDE signal portD - Audio port E - IDE signal cable F - Power cable G - VersaBay III cable

3. If you are installing a device in the right-hand file bay and you need anaudio cable, remove the audio cable from behind the left-hand bay. TheNEC Versa Dock comes with only one audio cable.

You are now ready to attach the cables to the appropriate ports on the back ofthe device. (See the instructions in “Connecting IDE Device Cables” for details.If you are installing an optional VersaBay III device, see the instructions in“Connecting VersaBay III Adapter Kit Cables” for details.)

Connecting IDE Device Cables

Connect the cables to the IDE device as follows.



2. Locate the power cable and IDE signal cable port, and if necessary, theaudio cable port on the back of the IDE device.


Locating and connecting the cables to the IDE device

A - Audio cable port B - IDE signal cable port C - Power cable portD - Power cable E - IDE signal cable F- Audio cable

3. Connect the appropriate power cable, the IDE signal cable, and if necessarythe audio cable to the ports on the back of the IDE device. The IDE cablemust be installed with the red stripe to the left side of the device.

4. Ensure that the IDE connector pin is oriented correctly on the IDE signalcable.

If the power cable for the device you are installing uses asmall connector, use one of the cables provided in theaccessory kit.

You are now ready to install the IDE device into the file bay. (See theinstructions in “File Bay Installation” for details.)


Connecting VersaBay III Adapter Kit Cables

Connect the VersaBay III Adapter Kit cables as follows.

1. Locate the IDE cable port, the VersaBay III signal cable port, and theVersaBay III power cable port.

Locating and connecting the cables to the VersaBay III device

A - IDE signal cable port B - Power cable port C - VersaBay III cable portD - VersaBay III cable E - Power cable F - IDE signal cable

2. Connect the cables to the appropriate ports on the back of the optionalVersaBay III Adapter Kit.

You are now ready to install the optional VersaBay III Adapter Kit into the filebay. (See the instructions in “File Bay Installation” for details.)

File Bay Installation

Install an IDE device or the optional VersaBay III Adapter Kit in the file bay asfollows.


2. Remove the NEC Versa Dock front panel, docking tray, and cable cover.(See the instructions in “Removing Trays, Panels, and Covers” for details.)

3. Remove the cables from the motherboard. (See the instructions in“Disconnecting Cables from the Motherboard” for details.)


4. Attach the cables to the IDE device or the optional VersaBay III AdapterKit. (See the instructions in “Connecting IDE Device Cables” or“Connecting VersaBay III Adapter Kit Cables” for details.)

5. Locate and remove the screw that secures the device bracket in the bay. (Putthe screw in a safe place for use during reassembly.)

Removing the screw securing the device bracket

A - Device bracket screws (2)

As an added security feature, the keylock switch must be inthe Manual position before the file bay brackets can beremoved. If the keylock switch is in the Locked position, thefile bay bracket will not slide forward. This prevents deviceremoval while the keylock switch is in the Locked position.

6. Verify that the keylock switch is in the Manual position. The device bracketwill not slide out of the file bay unless the keylock is in the Manual position.

7. Slide the device bracket out of the NEC Versa Dock.

Removing the bracket


8. Fit the IDE device into the bracket and determine which of the two front-to-back positions best suits the type of device you are installing.

Installing a 3.5-inch IDE device in the file bays without a3.5-inch Universal Installation Kit can short circuit and burnout the device. Be sure to install 3.5-inch IDE devices in thefile bays using a 3.5-inch Universal Installation Kit.

9. Align the screw holes on the side of the device with the screw holes on thebracket. Attach the device to the bracket using the four screws that camewith the IDE device.

Attaching the device to the bracket


10. Slide the device and bracket into the file bay.

Sliding the device and bracket into the file bay


11. Secure the screw that attaches the bracket to the NEC Versa Dock.

Securing the bracket and device screw

A - File bay bracket screw

12. If you have another file bay device to install, do so before replacing thecable cover, docking tray, and front panel.

You are now ready to reconnect the cables to the motherboard.

Reconnecting the Cables to the Motherboard

Reconnect the cables to the motherboard as follows.


2. Locate the power cable slot, IDE signal cable slot, and the audio cable slot(if necessary) found directly behind the IDE device installed. If you areinstalling the optional VersaBay III Adapter Kit, also locate the VersaBay IIIcable slot.

Locating ports and reconnecting cables to the left side of the motherboard


A - Power cable port B - IDE signal cable port C - Audio cable portD - Audio cable E - IDE signal cable F - Power cable

Locating ports and reconnecting cables to the right side of the motherboard

A - VersaBay III cable port B - Power cable port C - IDE signal cableD - Audio Port E - IDE signal cable F - Power cable G - VersaBay III cable

3. Reconnect the appropriate power cable and the IDE cable to themotherboard. Also connect the audio cable or VersaBay III cable, ifnecessary, to the motherboard.

You are now ready to replace the NEC Versa Dock cable cover. (See theinstructions in “Replacing Covers, Panels, and Trays” for details.)

Replacing Covers, Panels, and Trays

Replace the NEC Versa Dock cable cover, front panel, and docking tray asfollows.

1. Align the tabs on the cable cover with the slots.

2. Lower the cable cover onto the NEC Versa Dock.

Lowering the cable cover onto the NEC Versa Dock


3. Replace the two screws on the top of the cable cover.

Replacing the cable cover screws


4. Slide the rear part of the docking tray towards the back of the NEC VersaDock until it is seated properly.


Make sure the docking connector is aligned with the hole inthe docking tray as you slide the docking tray into place.


5. You are now ready to replace the front panel. If the device(s) you installedrequire(s) external access, remove the appropriate file bay cover(s) on thefront panel by squeezing the two inside tabs together and gently pushing thebay cover out of the front panel.

NEC Versa Dock file bay covers

A - Bay cover tabs (2)

6. Replace the front panel on the NEC Versa Dock by aligning the four tabs atthe top then replacing the two bottom screws.

Replacing the front panel



7. Replace the front part of the docking tray. Lower the front part of thedocking tray onto the NEC Versa Dock, secure the three screws, then finishwith the three rubber feet.

Replacing the docking tray

Installing PCI Cards

Two PCI slots let you add two PCI cards to your NEC Versa Dock. The top slotsupports a full-size PCI card and both slots support a half-size (or smaller) PCIcard. PCI connectors are located in the back of the NEC Versa Dock. Only thetop slot supports a full-size card.

The optional NEC 3Com Fast EtherLink LX provides a networking solution forthe NEC Versa Dock for systems running Windows 95 and Windows NT 4.0.This PCI card supports Wake on LAN technology, which allows you to manageyour networked systems remotely.

For installation and configuration information, see the documentation that camewith the NEC 3Com Fast EtherLink LX.

Follow these steps to install a PCI card in the NEC Versa Dock.

1. Unplug the NEC Versa Dock before installing or removing any PCI cards.

2. Remove the back cover by locating and removing the two screws.

3. Put the screws in a safe place for use when replacing the cover.


Locating and Removing the Back Cover Screws

A - Back cover screws (2)

4. Locate and remove the slot cover screw. If you are installing a full-size card,remove the top PCI slot cover screw and the slot cover.

Removing the slot cover screw

A - Wake-On LAN connector B - Slot cover screws

5. Align the PCI card with the slot connector.

Inserting the card


6. Firmly push against the card until the connection is secure. If internal SCSIdevices are being installed, the device cable(s) must be routed from the PCIcard to the file bays. Feed one end of the cable through the left side of theback of the unit and gently pull it toward to the back of the SCSI device.Connect to the SCSI device and the card.

7. Replace the slot cover screw to secure the card.

Securing the card

A- Slot cover screw

7. Attach device cables to the installed PCI card.

8. Replace the back cover of the NEC Versa Dock and secure it with the twoscrews.

9. Reconnect the power cable.

Using PCI Cards

When using PCI cards, it is important that you check that the device is notenabled in all configurations in the Device Manager. You can check this byusing the following procedure.

1. After installing the PCI card and drivers, click Start, Settings, and ControlPanel.

2. Double click System.

3. Click the Device Manager tab. Select the card type from the list, highlightthe PCI card, and click Properties.

4. Under the General tab, make sure the box “Exists in all hardware profiles” isnot checked. If it is checked, remove the check.


For more information on using multiple configurations in Windows 95, searchfor “hardware profiles” in Windows Help.

Installing PC (PCMCIA) Cards

If you plan to use a PC card while your NEC Versa is in the NEC Versa Dock, itis recommended that you dock the system before installing the card. The IDEcontroller inside the NEC Versa Dock uses IRQ11 and if the card is installedbefore docking it could cause a resource conflict with the system.

Connecting External Devices

Review the following sections for instructions on connecting external devices tothe NEC Versa Dock.

Serial Device

The NEC Versa Dock is equipped with an industry standard 9-pin RS-232Cserial port. Use this port to install a serial device such as a printer or an externalmodem.

When you connect a printer, be sure to install theappropriate printer driver through the Windows ControlPanel.

Follow these steps to connect a serial device to your NEC Versa Dock.

1. Check that both the NEC Versa and the device power are off.

2. Align and connect the 9-pin connector to the serial port on the NEC VersaDock.

3. Secure the connection with the screws provided on the cable.

4. Align and connect the other end of the cable to the appropriate port on thedevice, if necessary. Secure the connections with the screws provided, ifnecessary.


Connecting a serial device

5. Connect the power cable to the device and a properly grounded wall outlet.

6. Turn on the power to the external device.

Make sure your printer is online before trying to print. Seethe printer’s user’s guide for instructions.

7. Turn on the power to the NEC Versa Dock.

External Keyboard and Mouse

You can connect a full-size PS/2-style keyboard and/or PS/2-style mouse toyour NEC Versa Dock. You can continue to use the system keyboard orVersaGlide while an external keyboard or mouse is connected.

Follow these steps to connect an external keyboard or mouse to your system.

1. For non-Plug and Play operating systems such as Windows NT 4.0, poweroff the NEC Versa.


For non-Plug and Play operating systems such as WindowsNT 4.0, make sure the NEC Versa is powered off wheneveryou add or remove an external keyboard or mouse.Connecting an external keyboard or mouse to the system inOperation mode can cause the system or device tomalfunction.

2. Connect the keyboard cable connector to the keyboard port on the NECVersa Dock. Connect the mouse cable connector to the mouse port on theNEC Versa Dock.

Connecting an external keyboard and mouse

3. For non-Plug and Play operating systems such as Windows NT 4.0, poweron the system. The system immediately recognizes the keyboard or mouse.

After you connect an external keyboard, you can use boththe built-in keyboard and external keyboard simultaneously.(Only the numeric keypad on the external keyboard works inthis case.)

External Monitor

The NEC Versa Dock is equipped with an industry standard 15-pin VGAmonitor connector. The monitor connector supports a video graphics array ofvarious resolutions. See the monitor’s user’s guide for details.

Follow these steps to connect an external monitor to the NEC Versa Dock.


1. Check that the docked NEC Versa is powered off and the monitor powerswitch is turned off.

The docked NEC Versa must be powered off while themonitor is being connected or the system does notrecognize the monitor type.

2. Position the monitor as follows:

n To use the monitor without the monitor stand, simply place the monitoron a flat surface next to the NEC Versa Dock.

n To use the monitor stand

Close the LCD panel on the NEC Versa.

Lower the monitor stand onto the NEC Versa Dock.

Carefully center the external monitor on the monitor base.

Lowering the monitor base into place


3. Attach the 15-pin cable connector to the monitor port on the NEC VersaDock.

4. Secure the cable connection with the screws provided on the cable.

Connecting a monitor cable

5. Connect the monitor power cable and plug it into a properly grounded walloutlet.

6. Follow any setup instructions in the monitor’s user’s guide.

7. Power on the monitor.

8. Power on the NEC Versa.

Press Fn-F3 to toggle between the LCD, CRT, simultaneous CRT/LCD display,and TV Out (on systems that support TV Out).

Parallel Devices

To install a parallel device such as a printer, you need a cable with a male 25-pin connector for the system and, for most parallel printers, a Centronics®-compatible 36-pin connector.

When you connect a printer, be sure to install theappropriate printer driver through the Windows ControlPanel.

Connect a parallel device to the NEC Versa Dock as follows.

1. Check that both NEC Versa and the parallel device power are off.


2. Align and connect the 25-pin parallel cable connector to the parallel port onthe NEC Versa Dock. Secure the cable with the screws provided.

3. Align and connect the other end of the cable to the parallel port on thedevice. Lock the connector clips.


Connecting a parallel printer

4. Connect the power cable to the device and a properly grounded wall outlet.

5. Turn on power to the system and the device.

Check that the device is online before you try to use it. Seethe instructions that came with the device for moreinformation.

USB Devices

The NEC Versa Dock lets you take advantage of the latest USB technologyavailable to Windows 95 users.

Plug USB devices into your Windows 95 system as follows.

The USB hub on both the NEC Versa and the NEC VersaDock are active at the same time. You can connect USBdevices to all three ports to further increase systemconnectivity.

Any external USB hubs you wish to connect to the NECVersa Dock must have an external power supply.

1. Locate the USB ports on the back of the NEC Versa Dock.

2. Plug in the USB connector.


Connecting a USB device

MIDI/Game Devices

The MIDI/Game port lets you attach a joystick or MIDI device to your NECVersa Dock. Connect a joystick or MIDI device as follows:

1. Check that both the NEC Versa and the device power are off.

2. Locate the MIDI/Game port on the side of the NEC Versa Dock.

3. Plug in the joystick or MIDI device and power on the MIDI device and NECVersa Dock.

Connecting a MIDI/Game device


External Audio Options

The NEC Versa Dock automatically supports sound from thesystem speakers on the NEC Versa, and also comesequipped with built-in audio ports that let you record andplay sound. A volume control knob lets you control thevolume of connected external speakers or headphones.

Connect audio devices, like a microphone, line-out and line-in devices,headphones, or optional external speakers to the audio ports as follows.

1. Power off the NEC Versa Dock and the NEC Versa.

2. Locate the audio port that you want to use.

: If the audio device you intend to use uses AC power, theline out port is recommended. If the audio device isunpowered, the headphone jack is recommended.

3. Plug the jack into the port on the side of the NEC Versa Dock.

Audio ports

A - Microphone port B - Line-in portC - Line-out/speaker port D - External speaker/headphone port

4. Power on the NEC Versa Dock and NEC Versa.


Connecting External Speakers

When the NEC Versa is docked, the system defaults to the NEC Versa speakers.If you want to use optional external speakers with your NEC Versa Dock, do soas follows.

1. On Windows 95, click Start, Settings, then Control Panel.

2. Double click on the Systems icon and click the Device Manager tab.

3. Double click on the Sound, Video and Game Controllers Icon, then doubleclick the Maestro Wave/WaveTable Synthesis Devices icon.

4. Click on the Dock Settings tab.

Dock Settings Dialog Box

5. Select the Output Audio To Docking Station Speakers.

This resets the default speakers to the NEC Versa Dock optional externalspeakers. When you undock the system, your NEC Versa speakers will befunctional. When you dock again, the external speakers will be functional.

The volume control knob on the system controls NEC Versa speaker volume.The volume control knob on the NEC Versa Dock controls the volume ofexternal speakers connected to the NEC Versa Dock.


If you are using external speakers or an external microphoneand experience sound distortion or feedback, lower thevolume. Having the microphone and speakers too close toeach other can also cause feedback. Moving the externalaudio options away from each other may help.

3Disassembly and Reassembly

n Required Tools and Equipment

n Disassembly

n Reassembly

3-2 Disassembly and Reassembly

Required Tools and EquipmentAll NEC Versa Dock corrective maintenance procedures can be performedusing the following tools:

n Key for the Versa Dock

n Tweezers

n Small flat-head screwdriver

n Phillips screwdriver ( #1 ) with a 6-inch shaft

n Right-angled dentist style probe.

DisassemblyThis section contains step-by-step disassembly procedures for the system.Reassembly is the reverse of disassembly. Each procedure is supported by asimplified disassembly illustration to facilitate removal. These illustrations showvarious items with callouts. A sub-assembly or part that was removed in a priorstep may be shown in the illustration. The illustration and callouts are accuratefor the described disassembly step.

The Illustrated Parts Breakdown and parts lists for the system unit are shown inSection 5.

For complete disassembly of the Versa Dock, follow the disassembly orderlisted below. To reassemble, follow the table in reverse order.

NEC Versa Dock Disassembly Sequence

Level ofDisassembly

Components Available at Level ofDisassembly

1 Trays, Panels, and Covers

2 Disconnecting the Cables from theMotherboard

3 Back Cover, Left and Right Sides, and TopCover

4 PCI Card and Expansion Bay Assembly

5 Table Assembly

6 Base Assembly (Main Board, LED IndicatorBoard, and Power Supply)

When disassembling the system unit, follow these general rules.

n Do not disassemble the system into parts that are smaller than thosespecified in the procedure.

Disassembly and Reassembly 3-3

n Use care when removing screws, note where each screw is removed asscrews differ in size.

n Label all removed connectors. Note where the connector goes and inwhat position it was installed.

Preparation for Disassembly

Turn off and disconnect all power, all options, and remove the notebook.

Removing Trays, Panels and Covers

To remove the docking tray, front panel and cable cover. Do so as follows:

1. Undock the NEC Versa if it is docked, unplug the NEC Versa Dock, anddisconnect any peripheral devices that are attached.

2. Disconnect any external cables that might be attached on an installed PCIboard (such as a network board).

3. Turn the keylock switch to the Manual position to disengage the motormechanism.



4. Remove the front part of the docking tray. First locate and remove therubber pads covering the three screws, then loosen and remove the threescrews. Lift the docking tray up and off the NEC Versa Dock.

Removing the docking tray

5. Remove the front panel from the NEC Versa Dock by removing the twoscrews at the bottom freeing the four tabs from the top of the panel.

Removing the front panel


6. Slide the rear part of the docking tray towards the front of the NEC VersaDock until it stops.


7. Remove the cable cover by locating and removing the two top screws. Putthe screws in a safe place for use when replacing the cable cover.

Locating the cable cover screws


8. Lift the cable cover up and off the NEC Versa Dock.

Removing the cable cover

You are now ready to disconnect the cables from the motherboard.


Disconnecting the Cables from the Motherboard

Disconnect the cables from the motherboard as follows.


2. See the appropriate figure for the bay that you are using to disconnect cablesfrom the motherboard.

The following figure shows cable locations in the NEC Versa Dock.

Left-hand bay cables

A - Power cable port B - IDE signal port C - Audio cable portD - Audio cable E - IDE signal cable F - Power cable

Right-hand bay cables


A - VersaBay III cable port B - Power cable port C - IDE signal portD - Audio port E - IDE signal cable F - Power cable G - VersaBay III cable

Removing Device Brackets

1. Locate and remove the screw that secures the device bracket in the bay. (Putthe screw in a safe place for use during reassembly.)

Removing the screw securing the device bracket


As an added security feature, the keylock switch must be in the Manual position before the file baybrackets can be removed. If the keylock switch is in the Locked position, the file bay bracket will notslide forward. This prevents device removal while the keylock switch is in the Locked position.

2. Verify that the keylock switch is in the Manual position. The device bracketwill not slide out of the file bay unless the keylock is in the Manual position.

3. Slide the device bracket out of the NEC Versa Dock.


Removing the bracket


Back Cover, Left and Right Sides, and Top Cover

1. Remove the back cover by locating and removing the two screws (A).

Locating and Removing the Back Cover Screws

A - Back cover screws (2)

2. Remove the back plate by locating and removing the six screws.

n four screws (B)

n two screws (C)

Rear of Versa Dock

3. Remove four top cover screws (A) on the front of the top cover.


Top cover screws

4. Place docking height lever in position #II, turn keylock to the lockedposition and remove key.

Use care to when removing or replacing plastic parts as thelocking tabs can be broken if forced.

5. Press down at the top cover notches and separate the side covers from thetop cover, tilt outward and lift from the notches on the base of the VersaDock.

6. Slide the top cover forward, then tilt the top cover forward and past thedocking pins, when clear of the docking pins, lift and remove.

Docking Connector Board, PCI Housing, and Power Supply

Remove the docking connector board, PCI card and expansion bay assembly asfollows:

1. Remove two screws (A) on the left side.

Left side


2. Remove two screws on the right side opposite the two just removed from theleft side.


3. Remove two screws on the main board (A) that secure the docking connectorboard sub-assembly and PCI slot sub-assembly.

Docking connector board screws

4. Remove four screws (A). The screws (B & C) do not need to be removed toremove the docking connector sub-assembly and PCI slot sub-assembly.

Rear screws

5. Lift the sub-assembly from the main unit.


This sub-assembly contains the expansion connector board and the dockingconnector board.

Remove the docking connector board by removing two screws (A) and the PCIconnector board by removing four screws (B).

Screws for the PCI connector board and docking connector board

Power Supply

Remove the power supply by removing four screws (two (C) on the back of theunit and two on the interior which secure the two right angled feet of the powersupply). It is necessary to disconnect any cables that still may be connected tothe main board from the power supply.

Power Supply screws


Docking Tray Assembly and Motor Assembly

Remove the docking tray assembly and motor assembly by removing eightscrews (A) (four from the left and four from the right) as shown below. Removethe motor assembly by removing two screws (B) as shown in the illustration.

Left side screws

Right side screws


Main Board Assembly

Follow these instructions to remove the main board.

1. Remove the two device bays by removing eight screws and lifting the devicebays from the unit.

2. Remove nine screws from the exterior of the unit,

three screws (B) from the left side,

Left side

and six screws (B) from the rear.

Rear view

3. Continue the main board removal by completing the following:

n Remove six screws from the main board and

n two screws from the cover plate,

n release the battery from the cover plate

n remove the cover plate.

n Lift the main board from the unit.

4. Remove eight stand offs to remove the two side panels.


5. Remove the remaining items attached to the bottom assembly by removingthe appropriate screws.

ReassemblyReassembly is the reverse of the disassembly process. Use care to insure that allcables and screws are returned to their proper positions.

4System Board Layout

n Main Board

n LED Board

n PCI Expansion Board

4-2 System Board Layout

Main Board

LED Board

System Board Layout 4-3

PCI Expansion Board

5Illustrated Parts Breakdown

n NEC Versa Dock Illustrated Parts Breakdown

n Parts List

5-2 Illustrated Parts Breakdown

NEC Versa Dock Illustrated Parts Breakdown

Illustrated Parts Breakdown 5-3

5-4 Illustrated Parts Breakdown

Parts ListThe following table contains a listing of the field-replaceable parts andcorresponding part numbers.

ItemNumber

DESCRIPTION NEC PART NUMBER

1 IDE Cable Assy 808-740829-002-A2 CD Signal Cable Assy 808-743294-001-A3 5" File Power Cable Assy 808-743293-001-A4 Buzzer 808-743526-001-A5 BH072600-63 804-021205-002-A6 PUZ001 808-892262-001-A7 Front Cover Main Assy 136-243726-001-A8 Sensor Pkg 136-533684-003-A9 Side Cover (R) 136-640244-001-A10 Key (only) 808-812976-***-A11 Motor Assy 136-243410-001-A12 Coin Lock Slim (C-289-1) (key &

cylinder)***808-812940-001-A

13 5" File Plate 136-638803-A14 Front Mask Assy 136-243405-001-A15 LED Badge 136-640256-A16 Dummy Mask 136-640236-001-A17 Dummy Mask 136-640236-001-A18 5" File Plate 136-638803-A19 5" File Plate (R) Assy 136-243725-001-A20 5" File Plate (L) Assy 136-243412-001-A21 Tilt Up Cap 136-640250-001-A22 Side Cover (L) 136-640243-001-A23 Ground Plate Included with item 4324 Rear Panel 136-640234-001-A25 PCI Slot Cover Assy 136-243667-001-A26 PCI Slot Assy (Included with item

30)136-243413-001-A

27 Expansion Slot Cover Not a FRU item28 PC I/F Pkg Unit Assy 136-243717-001-A29 KENSINGTON BRACKET 136-639656-A30 Connector Board Included with item 2631 Bracket TBD32 SW/LED FFC Assy 808-742860-005-A33 DS Micro SW Cable Assy 808-743295-002-A34 ASSHI RF 136-642032-A35 ASSHI LR 136-642033-A36 ASSHI LF 136-641712-A37 ASSHI RR 136-642031-A38 Bracket TBD

Illustrated Parts Breakdown 5-5

39 Top Cover Assy 136-243415-001-A40 File Cover 136-640247-001-A41 Table Plate Assy 136-243411-001-A42 Side Cover (L) 136-640243-001-A43 G7 Pkg Unit Assy (Main) 136-243407-001-A44 Tray Plate Ground Included with item 4345 Main Frame Assy 136-243408-001-ANS File Cover Knob Included with item 14NS Front Rubber Included with item 14NS FG Strap (FGM-100-M3) 136-643513-ANS Core (TFC-25-15-12) 808-090339-001-ANS 5" File Plate Insulator 136-643289-ANS Micro SW Cable Insulator 136-642691-ANS CRT Table 136-243406-001ANS Sensor Pkg Insulator 136-641060-ANS Base Plate Assy 136-243722-001-ANS Table Bush 136-642034-001-ANS Sensor Cable Assy 808-743543-001-A

NS = Not shown*** = key numbers (stamped on cylinders & keys), 101, 202, 303, 404, 505, 606, 707, 808, 909, 110, 211, 312, 413, 514, 615. 716. 817. 918. 220, 321, 422, 523, 624, 725

6Preventive Maintenance

n Precautions

n Battery Charging

n Routine Care

n Cleaning the Versa Dock Interior

n Protecting the Disk Drives

6-2 Preventive Maintenance

PrecautionsFollow these precautions when using and storing the NEC Versa Dock.

n Do not use or store the NEC Versa Dock in direct sunlight or near radiantheat sources. Heat from these sources can raise the internal temperatureof the unit and damage its parts.

n Always use the power cable that comes with the NEC Versa Dock.

n Do not use or store the NEC Versa Dock in dusty environments.

n Do not use or store the NEC Versa Dock near chemicals.

n Do not cover the air vents or put anything near enough to them to blockair circulation.

n Avoid excessive vibration or shock. Dropping the NEC Versa Dock orknocking it over can cause serious damage.

n Keep the NEC Versa Dock away from machinery that generates strongelectric or magnetic fields.

n Do not place heavy objects on the NEC Versa Dock. Make sure the CRTbase is in position before placing an external monitor on it. The CRT baseis designed to support an external monitor weighing no more than 55pounds (25 kg). Do not place other heavy objects on the CRT base.

Battery ChargingThe NEC Versa Dock charges the battery installed in the NEC Versa notebookcomputer as long as the computer is docked and the NEC Versa Dock is pluggedinto AC power.

The NEC Versa Dock charges a battery installed in the optional NEC VersaBayIII Adapter Kit as long as the NEC Versa Dock is plugged into AC power.

Battery charging occurs whether or not your NEC Versa notebook computer ispowered on.

Preventive Maintenance 6-3

Routine CareMaintain the condition of your NEC Versa Dock by periodically following the general procedures listedbelow.

For safety, power off and unplug the NEC Versa Dock and NEC Versa before cleaning.

• Clean the outside of the NEC Versa Dock with a soft clean cloth.• Remove stubborn stains with a cloth slightly dampened with a mild detergent. Never use a strong

solution or spray cleaner on any part of the unit.• Check the NEC Versa Dock regularly for loose material, such as paper, books, or magazines, which

might block the air vents and prevent proper air circulation.• Keep food and liquids away from the NEC Versa Dock and NEC Versa.

Preventive maintenance is limited to cleaning the plastic case, the keyboard, the display screen, andthe diskette drive heads, as required.

Cleaning the Versa Dock InteriorWhen servicing the inside of the notebook, remove dust and other foreignparticles from inside the system unit as follows:

1. Dust or vacuum (with a rubber-tipped nozzle) the inside of the system,particularly the motherboard surface. Use care to avoid damaging ordislodging any components or cables.

2. Inspect all cable connectors for damage. Ensure that connectors are seatedproperly before replacing the cover.

6-4 Preventive Maintenance

Protecting the Disk DrivesTo protect the disk drives and data, back up the system disk periodically ondiskettes or the optional SuperDisk drive. Periodically use a head-cleaningdiskette in the disk drive to prolong the life of the drive and to help maintaindata integrity.

Here are some maintenance procedures to use when servicing a hard disk:

n Always back up the data files from the hard disk.

n Run a virus detecting program to check for possible virus infected areason the hard disk.

n Use the preinstalled ScanDisk program to correct any errors found in thedirectory and File Allocation Table (FAT). This also frees up space fromany unused sectors.

n Never turn the computer off when the hard disk is being accessed.

n Never move or raise the computer while the hard disk is being accessed.Be especially careful not to jar the hard disk during access, this can causea hard disk crash.

n Use hard disk maintenance program like DEFRAG under DOS, oracquire Norton Utilities SPEEDISK programs. These programsreorganize your hard disk by eliminating fragmentation and improve thehard disk access time.

7Troubleshooting

n Quick Troubleshooting

n Helpful Questions

7-2 Troubleshooting

Quick TroubleshootingThis section summarizes problems that may develop during Versa Dock andnotebook operation and lists suggested corrective actions.

Quick Troubleshooting

Problem Corrective Actions

No power Check that the AC power cable is plugged into thepower connector of the Versa Dock. Also, check thatthe AC power cable is plugged into a properlygrounded AC power outlet.

Check the I/O board of the system. Is it inserted intothe CPU board connector properly? Otherwise, replacethe I/O board.

Data on the LCD is unreadable Check LCD Panel View Expansion in BIOS, Press Fn-F10 to toggle Panel View Expansion for DOS mode.

Check if installed VGA driver is correct.

Check the VGA controller chip on the I/O board for anyloose soldering.

Replace the CPU board.

System halts during bootsequence

Check condition of selected boot device (diskette, harddisk or CD-ROM) for bad boot track or incorrect OSfiles.

Try booting from a new bootable diskette and recopyor repartition hard disk.

Check for any BIOS error messages on the displayscreen.

I/O processing malfunctions Check the connections of all internal devices.

Replace the CPU board or I/O board.

Diskette or LS-120 drive doesnot work

Check diskette type if correct and not faulty.

Replace the diskette drive.

Replace the I/O board.

Hard disk drive malfunction Check if hard disk drive is set properly on CMOSSETUP.

Check drive connections.

Check if disk drive is good.


Memory malfunction Check if the memory module is inserted properly.

Replace the memory module.


Troubleshooting 7-3

External keyboard or PS/2mouse doesn’t work

Check if keyboard or mouse is connected properly.Power off system first before plugging in the device.

Replace the keyboard or mouse.


PC card does not work Check the PC card driver installation for any IRQ or I/Oaddress conflict.

Check if the PC card is inserted properly and allconnections are set.

If the PC card is a Type II card, install it in the system’sother PC card slot.

Replace the PC card.


NEC VersaGlide doesn’t work Check if PS/2 or Alps mouse driver is properlyinstalled.

Check VersaGlide cable inside the system if it isinserted properly.

Clean VersaGlide surface.

Check the keyboard controller chip for any cold orloose soldering.


Serial device does not work Check if device driver is installed properly.

Check if serial device is connected properly.

Check the device drive installation for any IRQ or I/Oaddress conflict.

Replace serial device.

Check the I/O controller chip on the main board for anycold or loose soldering.


Parallel device does not work Check all connections.

Check if external device is turned on.

Check the device drive installation for any IRQ or I/Oaddress conflict.

Test another parallel device.

Check I/O controller chip on the main board for anycold or loosed soldering.


Notebook will not dock/undock Check PnP operating system.

Adjust docking tray height to proper level.

Reset keylock.

Fan will not come on Get updated BIOS.

7-4 Troubleshooting

Helpful QuestionsHere are some helpful questions to ask when troubleshooting the Versa Dockand a docked notebook computer:

n Is there any external power source connected to the Versa Dock?

n Is the computer turned on and the Power LED activated?

n Is the LCD display switched to an external monitor?

n Are all cables and devices connected properly and securely?

n Are all needed device drivers installed properly?

n Have you checked the AUTOEXEC.BAT and CONFIG.SYS files forerrors?

n Is the Standby Mode activated? Press any key or press the Power switchto power on the system.

n Is the docking height lever in the correct position for the system beingdocked?

8Getting Services and Support

n Services and Support Contact Information

n NEC NOW

n NEC CSD Web Site

n NEC CSD FTP Site

n NEC CSD FaxFlash Service

n Email/Fax to Support Services

n NEC CSD Bulletin Board

n NEC CSD Support Services

n NEC CSD Customer Assistance Center

n Versa Laptop Fulfillment Hotline

8-2 Getting Services and Support

Services and Support Contact InformationService Contact Information

NEC NOW 888-8NEC-NOW (888-863-2669) or888-306-4636

Web address: www.nec-now.com

NEC CSD Web and FTP Sites Web address: www.nec-computers.com

FTP site: ftp.neccsdeast.com

NEC CSD FaxFlashSM Service U.S. and Canada: 888-329-0088International: 978-635-6090

Email to NEC CSD SupportServices through a commercialonline service or the Internet.

Internet email address:[email protected]

Fax Service to NEC CSD SupportServices

978-635-4100

NEC CSD Bulletin Board System 978-635-4706

NEC CSD Support Services (U.S.and Canada customers only).

800-632-4525

NEC CSD Customer AssistanceCenter

888-632-9128

Versa Laptop Fulfillment Hotline 800-842-6446

Note: If you purchased your computer outside of theU.S. or Canada, please contact the local NEC office or theirdealers for support and service.

See the booklet, “Getting Service and Support in Asia,Australia, and Europe" to find out how to contact the localoffice in your country.

If you have access to a telephone, modem, and/or fax machine, you can usethese services to obtain information about your system at any time, day or night,seven days a week.

Not only do these services provide information about your NEC system, theycan also be used to answer your questions and help solve any problems you mayhave with your system, should that ever be necessary.

Getting Services and Support 8-3

NEC NOWIf you are interested in purchasing another system, or upgrades and options foryour existing system, contact NEC NOW. NEC NOW offers standardconfiguration components, customized, “build-to-order” systems, or the name ofthe NEC reseller nearest you.

Whether you purchase through the Online Store or by calling an NEC NOWSystem Consultant, NEC NOW makes your computer shopping easy.

To access the NEC NOW web site and purchase through the Online Store, enterthe following Internet Uniform Resource Locator (URL) in your browser:

http://www.nec-now.com/

To contact a System Consultant (8:00 a.m. to 8:00 p.m. EST) to obtainadditional information about your purchase simply dial:

1-888-8NECNOW (1-888-863-2669) or1-888-306-4636

NEC CSD Web SiteIf you have a modem or a network board, you can access the NEC CSD Website. You can do this through a commercial online service or through yourInternet account. The NEC CSD Web site contains general information aboutNEC CSD and its products, an online store, press releases, reviews, and serviceand support information.

Look in the Service and Support area for the following:

n technical documentation, including Frequently Asked Questions,reference manuals, and warranty information

n BIOS updates, drivers, and Setup Disk files to download

n contact information, including telephone numbers for Technical Supportand FaxFlash, and links to vendor Web sites

n Click, the NEC CSD Customer Service newsletter

n an automated email form for your technical support questions

n a Reseller's area (password accessible).

To access NEC CSD's Home Page, enter the following Internet UniformResource Locator (URL) in your browser:

http://www.nec-computers.com/


NEC CSD FTP SiteYou can use the Internet to access the NEC CSD FTP (file transfer protocol) siteto download various files (video drivers, printer drivers, BIOS updates, andSetup Disk files). The files are essentially the same files as on the NEC CSDWeb site and the NEC CSD Bulletin Board System.

To access the NEC CSD FTP site, enter the following Internet ftp addressthrough your service:

ftp://ftp.neccsdeast.com/

Once in the FTP site select the pubs directory link and follow the link to chooseand download the file(s) you want.

NEC CSD FaxFlash ServiceThe NEC CSD FaxFlash service is a self-help, automated electronic informationservice for obtaining up-to-date product application notes, installationprocedures, troubleshooting tips, data sheets, technical information bulletins,illustrated parts lists, part numbers, and other information about your system.

Using a fax machine, you can obtain information from FaxFlash 24 hours a day,7 days a week. Simply call the FaxFlash number on your touch-tone telephoneand order the information you want by following the voice prompts. FaxFlashautomatically faxes the information to you.

If you are new to FaxFlash, first order one of the following catalogs. Eachcatalog lists the available documents and their document numbers. Currentcatalogs include:

n Catalog 1, NEC CSD Telephone Directory and Online ServiceInformation

n Catalog 3, NEC CSD Computer Product Specifications, Warranty Policy,UltraCare Guidelines, and Sales Information

n Catalog 5, NEC ProServa™ and Express Serva Product Information

n Catalog 6, NEC Ready Consumer Desktop Systems

n Catalog 7, NEC PowerMate Commercial Desktop Systems

n Catalog 8, NEC Portable Systems (including Versa® Notebook andMobilePro™ Handheld computers).

Catalogs 5, 6, 7, and 8 contain technical support information, includingTechnical Information Bulletins, Illustrated Parts lists, Frequently AskedQuestions (FAQs) lists, and other product support documents.

Order information from FaxFlash as follows.


1. Be sure that your fax machine or fax/modem is on. Have the documentnumber ready for the document you want.

2. At your touch-tone telephone, enter 888-329-0088 (U.S. and Canada only)or 978-635-6090 (international).

3. Listen to the instructions provided by the voice prompts.

Press 1 if you do not want an introduction to FaxFlash. Follow theautomated instructions for ordering your document or catalog.

Press 2 if you want an introduction to FaxFlash. Follow the automatedinstructions for ordering your catalog or document.

4. When prompted, enter your fax number and name.

For international use, first enter the international long distance accessnumber (011), your country code, your area code or city code, then your faxnumber.

The information you request will be automatically sent to your fax machine.Please wait for the ordered document to arrive at your fax machine beforecalling to order more documents. If FaxFlash attempts to send the second orderbefore the first order is completed, the order may be canceled. After three tries,FaxFlash assumes that your line is busy and terminates any further processing ofthe order.

Email/Fax to Support ServicesThe NEC CSD Support Services offers technical support by email over theInternet network if you have a modem. The Internet address is:

[email protected]

You can also fax technical questions to the NEC CSD Support Services if youhave access to a fax machine or fax/modem. The fax number is:

(978)-635-4100

When using the email or fax support service, you should include the followingwords in the subject field for prompt response from the appropriate technicalperson:

n Desktop

n Monitor

n CD-ROM

n Printer

n Notebook.


You should provide as much specific information about your questions aspossible. Also, if you are sending a fax, please include your voice telephonenumber and your fax number with the question. You will receive a response toyour questions within one business day.

NEC CSD Bulletin BoardIf you have access to a modem, you can use the NEC CSD Bulletin BoardSystem (BBS) to get the latest information on hardware and software. The BBSallows you to download files (video drivers, printer drivers, BIOS updates, etc.)to a diskette for system enhancements and upgrades.

NEC CSD recommends that you download files from aBulletin Board System to a diskette and not to your hard diskdrive.

Log onto the BBS as follows.

1. From the Windows desktop, click the Start button.

2. Point to Programs. Point to Accessories and then click HyperTerminal.

3. Double click the Hypertrm.exe icon. The HyperTerminal program appears.

4. Follow the instructions on the screen to set up your modem. Click theHyperTerminal help button for information about dialing the phone number.

If you need to check communications settings, check that the settings matchthe following BBS parameters.

n Baud rate: select any baud rate that matches your modem

n Parity: none

n Data bits: 8

n Stop bits: 1

n Flow control: Xon/Xoff (select Hardware if using 14.4 bps or higher).

1. Following the HyperTerminal instructions, enter the BBS phone number(978-635-4706). Your business phone system and/or location might requirea 9 1 or 1 prefix.

The first time that you use the BBS, you are requested toprovide information for a new user questionnaire.


2. Press Enter twice.

3. Enter your first name, last name, and password. Press Enter after each.

4. Follow the screen prompts until the Main menu appears.

5. At the Main menu, select J to join a conference. Select Conference 2 for thelaptop and portable PC conference.

6. From the Main menu, press F and Enter for the File menu.

7. At the File menu, select F for a list of downloadable files. Follow theprompts to select a file for downloading.

Executable files automatically format your diskette when you download filesfrom the BBS. Formatting destroys any data on the diskette. Before you downloadfiles from the BBS, check that you do not have information on the diskette that youneed.

After you complete downloading your file, log off the BBS as follows:

1. Press Enter (to continue).

2. Press G (command for Goodbye/Hangup).

3. Press Enter.

NEC CSD Support ServicesNEC CSD also offers direct technical support through Support Services. (NECCSD Support Services is for U.S. and Canadian customers only; internationalcustomers should contact the local NEC office or dealer for the support andservice available in your country.)

Direct assistance is available 24 hours a day, 7 days a week. Call the NEC CSDSupport Services, toll free, at 1-800-632-4525 (U.S. and Canada only) for thefollowing support.

n System hardware — toll-free phone support is limited to the length of thestandard warranty.

For hardware support after the standard warranty, get system hardwaresupport for a fee.


n Preinstalled software — toll-free phone support for 90 days from the timeof your first call to the NEC CSD Support Services.

After the initial 90 days, get preinstalled software for a fee.

Please have available your system's name, model number, serial number, and asmuch information as possible about your system's problem before calling.

For outside the U.S. or Canada, please contact your local NEC office or dealerfor the support and service available in your country.

NEC CSD Customer Assistance CenterNEC CSD offers Customer Service for extended warranty and contractinformation, spare parts ordering, warranty claims, repair services, and serviceauthorizations.

Direct assistance is available Monday through Friday from 8:30a.m. to 8:00p.m.EST. Call the NEC CSD Customer Assistance Center, toll free, at 1-888-632-9128 (U.S. and Canada only).

Versa Laptop Fulfillment Hotline(800) 842-6446

NEC CSD provides driver files and BIOS updates free of charge through ourBulletin Board System (BBS). Also, diskettes containing these updates can bemailed at a rate of $15/per disk for duplication, shipping and handling. Call thefulfillment center from 8:30 a.m. to 6:00 p.m. (EST), Monday through Friday.

9Specifications

n Features

n Input/Output Facilities

n Expansion Capabilities

n Indicator LEDs

n Power Supply

n Power Cables

n Dimensions

n Environmental Requirements

9-2 Specifications

FeaturesThe following specifications are standard except where noted.

n Two PCI card slots for one full-size card and one half-size card or twohalf-size cards.

n Optional 10/100 Versa Dock PCI Ethernet Card that provides anetworking solution for the NEC Versa Dock.

n Two file bays that support the installation of a 5.25-inch or 3.5-inch(with a 3.5-inch Universal Installation Kit) IDE drive such as anoptional SuperDisk drive, CD-ROM reader, DVD player, tape drive, orhard disk drive. One bay also supports the installation of an optionalVersaBay III adapter kit to support VersaBay III devices.

n Monitor stand that allows access to external PCI card connectors andNEC Versa PC card slots.

n Port replication of most NEC Versa I/O ports.

Input/Output Facilitiesn Docking connector — 240-pin connector

n Keyboard — PS/2-style, 6-pin connector

n Mouse — PS/2-style, 6-pin connector

n Two Universal Serial Bus (USB) — 4-pin connector

n Parallel port —25-pin D-sub connector

n External monitor port —15-pin D-sub connector

n Serial port —9-pin D-sub connector

n MIDI/Game port — 15-pin D-sub connector

n Microphone — 3.5-mm jack; accepts monaural mini-microphone jack

n Headphone/Speaker jack — 3.5-mm jack; accepts stereo mini-headphones or speaker jack

n Line-In jack — 3.5-mm jack; accepts stereo mini-line-in jack

n Line-Out/Speaker jack — 3.5-mm jack; accepts stereo mini-line-outjack

Specifications 9-3

Expansion Capabilitiesn Drive Bays — Two half-height 5.25-inch drive bays that support IDE

devices; one of the bays also supports the installation of an optionalVersaBay III Adapter Kit to convert the bay into a VersaBay III slot.

n Expansion Slots — Two PCI card slots; one that supports a full-size orhalf-size card; one that supports a half-size card only.

Indicator LEDsn Docking/Undocking LED

n Key Lock Status LED

n IDE Drive Access LED

n Diskette Drive Access LED

n Battery Charge LED

Power Supplyn Input

Range: 90–135/180–265 VAC, switch select

Frequency: 50/60 Hz

Input current: 6.5A @ 115 VAC; 3.5A @230 VAC

n Output

Maximum power: 200 watt (W)

Hold-up time: 7 ms at full load @ 115 VAC

Over-current protection: +5V <50A; +/-12V < 25A

Over-voltage protection:

+5V – trip point <7.0V, recycle AC to reset

+3.3V – trip point <+4.6V, recycle AC to reset

+12V – trip point <+16.0V, recycle AC to reset

9-4 Specifications

Power Cablesn North America

Rating: 120 V, 7 A

Plug: NEMA 5-15P

Cable: SVT or SJT 18/3 AWG; less than 15 ft (4.5 m) in length

Connector: IEC320

n Europe

Rating: 230 V (220-240 V), 10 A

Plug: Country specific

Cable: H05VV-F or H05VVH2-F; less than 15 ft (4.5 m) in length

Connector: EN60320

Dimensionsn Height: 5.2 in. (132 mm )

n Width: 14.98 in. (380.6 mm)

n Depth: 16.93 in. (430 mm)

n Weight: 25 lb.

Environmental Requirementsn Operating Environment

Temperature: 41(F to 95(F (5(C to 35(C)

Humidity: 20% to 80% (non-condensing)

n Storage Environment

Temperature: –4(F to 140(F (–20(C to 60(C)

Humidity: 5% to 95% (non-condensing)

Glossary 1

Glossary

A

application programs Software designed to perform specific functions, like solving business ormathematical problems.

AC Adapter A device that connects an NEC Versa portable computer and an AC wall outlet toprovide AC power for running the system or recharging the battery.

B

base RAM Area of system memory between 0 and 640 kilobytes available to the user foroperating system and application programs.

BIOS Basic Input Output System. A collection of primitive computer routines, usuallyburnt into ROM, that controls the real-time clock, keyboard, disk drives, videodisplay, and other peripheral devices.

bit Binary digit. The smallest unit of computer data.

bits per second (bps) A unit of transmission.

board Printed circuit board. Board onto which computer components are soldered and thinwires are printed to connect the components.

boot To start up a computer. See cold boot and warm boot.

bus An electronic circuit within a computer used for transmitting data or electricalpower from one device to another.

byte Group of eight contiguous bits.

C

clock Electronic timer used to synchronize computer operations.

2 Glossary

CMOS Complementary Metal Oxide Semiconductor. A chip that contains nonvolatilememory in the Versa. CMOS is backed up by an internal lithium battery thatpreserves clock/calendar data and system configuration parameters stored inCMOS.

cold boot Process of starting up the computer by turning on the power. If power is already on,the process means to turn off the computer and turn it on again. A cold bootreinitializes all devices.

crt Cathode-Ray Tube. A type of display screen used in desktop monitors. It forms thescreen image using tiny dots called pixels. See also LCD.

cursor A movable image on the display screen that indicates where the next entered dataappears.

D

diskette A thin flexible platter coated with a magnetic material for storing information.

diskette drive A magnetic drive that writes on and retrieves data from a diskette.

DSTN Double-Scan Super-Twisted Nematic. A type of technology used in some VersaLCD screen displays.

E

enhanced VGA A video interface that offers more colors or higher resolution than VGA.

extended RAM The area of RAM above the first megabyte of memory in the system available forenhancing system performance.

F

function key The set of keys on the keyboard (usually F1 through F12) that let you get help anderror message information or quickly select frequently used commands.

Glossary 3

H

hard disk A rigid magnetic storage device that provides fast access to stored data.

hardware The electrical and mechanical parts from which a computer is made.

hertz (Hz) A unit of frequency equal to one cycle per second.

hot key Combination of two or three keys (such as Ctrl-Alt-Del) that you presssimultaneously for a particular function.

I

input/output (I/O) The process of transferring data between the computer and external devices.

IDE Intelligent Drive Electronics. A hard disk drive type that has controller electronicsbuilt into the drive and delivers high throughput.

interface A connection that enables two devices to communicate.

interrupt A special control signal from an I/O device that diverts the attention of themicroprocessor from the program to a special address.

K

kilobyte (KB) 1024 bytes.

L

LAN Local Area Network.

LCDLiquid Crystal Display. An LCD consists of a thin sandwich of two glass plateswith sealed edges, containing nematic liquid-crystal material that forms the screenimage. Versa displays are LCD type.

load To copy a program into the computer's memory from a storage device.

4 Glossary

M

megabyte (MB) 1,048,576 bytes.

memory Electronic storage area in a computer that retains infor-mation and programs. Acomputer has two types of memory — read-only memory (ROM) and randomaccess memory (RAM).

menu A video display of programs or options.

microprocessor A semiconductor central processing unit that is the principal component of amicrocomputer. Usually contained on a single chip that includes an arithmetic logicunit, control logic, and control-memory unit.

mode A method of operation; for example, the Versa operates in either normal or power-saving modes.

modem MOdulator-DEModulator. A device that links computers over a telephone line.

N

nonvolatile memory Storage media that retains its data when system power is turned off. Nonvolatilememory in the Versa is a complementary metal oxide semiconductor (CMOS) chipwhich is backed up by an internal battery. The backup batterypreserves the clock/calendar data and system configuration parameters stored inCMOS. See volatile memory.

O

operating system Set of programs that manage the overall operation of the computer.

overwrite Storing information at a location where information is already stored, thusdestroying the original information.

P

page A type of message transmission in which a message is sent or received via modemto a paging device from a computer (with paging communications software) ortelephone.

Glossary 5

parallel interface Interface that communicates eight bits at a time.

parallel printer A printer with a parallel interface.

parameter A characteristic of a device or system.

password A string of characters that the user must enter before the system allows access orsystem privileges.

PC CardA credit card sized peripheral interface standard for portable devices. Types ofPCMCIA cards currently offered by major vendors include fax/modems, LAN,storage cards, and wireless communications devices. Also known as PCMCIA.

PCMCIA A credit card sized peripheral interface standard for portable devices. Types ofPCMCIA cards currently offered by major vendors include fax/modems, LAN,storage cards, and wireless communications devices. Also known as PC card.

peripheralInput or output device not under direct computer control. A printer is a peripheraldevice.

pixels Picture elements. Tiny dots that make up a screen image.

port Provides the means for an interface between the microprocessor and externaldevices. A cable connector is usually plugged into the port to attach the device tothe computer.

processor In a computer, a functional unit that interprets and executes instructions.

prompt A special symbol indicating the beginning of an input line. Also a message thatappears on the screen indicating that the user must take a certain action.

R

RAM Random Access Memory. A storage device into which data is entered and fromwhich data is retrieved in a nonsequential manner.

read To extract data from a storage device such as a diskette.

6 Glossary

ROM Read-Only Memory. Memory in which stored data cannot be modified by the userexcept under special conditions.

reset The process of returning a device to zero or to an initial or arbitrarily selectedcondition.

resolution The degree of screen image clarity. Video display resolution is determined by thenumber of pixels on the screen. Resolution is usually specified in pixels by scanlines, for example, 640 by 480. See pixels.

RS-232C Standard interface for serial devices.

S

scanner An optical device that reads printed material and converts it to a computer screenimage.

serial interface An interface that communicates information one bit at a time.

serial printer A printer with a serial interface.

software Programs that run on a computer, such as operating systems, word processors, andspreadsheets.

super video graphics array (SVGA) A color bit-mapped graphics display standard, that provides a resolution of 1024x768 with up to 256 colors displayed simultaneously.

system board The main printed circuit board inside the system unit into which other boards andmajor chip components, such as the system microprocessor, are connected.

T

TFT Thin Film Transistor. A type of Versa LCD color screen that supports 256 colorsand provides exceptional screen display.

Glossary 7

V

VGA Video Graphics Array. Graphics technology that supports up to 256 K colors and agraphics resolution of 640 by 480 pixels.

volatile memory Storage media that loses its data when system power is turned off. Standardmemory and memory that you add to the Versa are volatile memory. Seenonvolatile memory.

W

warm boot Process of resetting the computer without turning off the power through keyboardinput (pressing Ctrl, Alt, and Del keys simultaneously) or the reset button. Thesystem returns to an initial or arbitrarily selected condition.

write To record or store information to a storage device.

Index-1

AAudio options, 2-43

BBackup system disk, 6-4Battery charge status LED, 1-5BBS, 8-6

CCable specifications, 1-3Carton contents, 1-2Cleaning

internal components, 6-3Cold docking, 2-9Connecting external devices, 2-19

audio options, 2-43external monitor, 2-38keyboard and mouse, 2-37MIDI/Game devices, 2-42parallel devices, 2-40printers, 2-40serial devices, 2-36speakers, 2-44USB devices, 2-41

Connecting IDE device cables, 2-24Connecting the power cable, 2-6Connecting VersaBay III adapter kit

cables, 2-26

DDevice Manager

checking PCI card configuration, 2-35Disassembly guidelines, 3-2Docking, 2-9

cold, 2-9hot, 2-9warm, 2-9

Docking stationfeatures, 1-3front, 1-3top, 1-3

Docking statusLED, 1-4

EEmergency undocking, 2-17Environmental requirements, 1-9External devices

connecting, 2-19External monitor, 2-38External speakers, 2-44

FFeatures, 1-3File bay installation, 2-26

GGame port, 2-42

HHardware setup, 2-6Height adjustment lever, 1-6Hot docking, 2-9

IIDE device cables, 2-24IDE Drive Access

LED, 1-5Introduction, 1-2

KKeyboard and mouse, 2-37Keylock status

LED, 1-5, 2-15Keylock switch, 2-13

LLED

Battery charge status, 1-5docking status, 1-4IDE Drive access, 1-5Keylock status, 1-5, 2-15

MMIDI/Game devices, 2-42

Index

Index-2

NNEC CSD

bulletin board, 8-6Customer Assistance Center, 8-8email/fax, 8-5FaxFlash service, 8-4FTP site, 8-4support services, 8-7web site, 8-3

NEC NOW, 8-3NEC Versa disassembly sequence, 3-2NEC Versa Dock

back, 1-8care, 6-3left side, 1-6precautions, 6-2right side, 1-7

Normal undocking, 2-15

OOnline user’s guide, 2-5Operating environment, 1-9

PParallel devices, 2-40PC card use, 2-36PCI card slots, 2-33PCI cards

installing, 2-33using, 2-35

PCI connectors, 2-33Power cable connection, 2-6Power cable requirements, 1-3Precautions, 6-2Preparing to dock, 2-7Printers, 2-40

QQuick troubleshooting, 7-2

RRoutine care, 6-3

SSerial devices, 2-36Services and Support

contact information, 8-2Servicing a hard disk, 6-4Servicing the system

required tools, 3-2Setting up the hardware, 2-6Speakers, 2-44Specifications, 9-2Storage environment, 1-9

TTroubleshooting

helpful questions, 7-4

UUndocking

emergency, 2-17normal, 2-15

Undocking button, 2-15USB devices, 2-41

VVersa Laptop Fulfillment Hotline, 8-8VersaBay III adapter kit cables, 2-26Volume control, 2-44

WWarm docking, 2-9

BATTERY REPLACEMENT

A lithium battery in your computer maintains system configuration information.In the event that the battery fails to maintain system configuration information,NEC recommends that you replace the battery. Have an authorized NEC servicerepresentative replace the battery.

! WARNING There is a danger of explosion if the battery is incorrectly re-placed. Replace only with the same or equivalent type rec-ommended by the manufacturer. Discard used batteriesaccording to the manufacturer’s instructions.

! ATTENTION Il y a danger d’explosion s’il y a replacement incorrect de labatterie. Remplacer uniquement avec une batterie du mêmetype ou d’un type recommandé par le constructeur. Mettre aurébut les batteries usagées conformément aux instructions dufabricant.

BATTERY DISPOSAL

The main battery is made of Lithium Ion (Li-Ion) and the CMOS clock battery ismade of Lithium. Your bridge battery (not the main battery) is made of nickel-metal hydride (NiMH).

Contact your local waste management officials for other information regardingthe environmentally sound collection, recycling, and disposal of the batteries. Foradditional information on the proper collection or disposal of rechargeable batter-ies, please call 1-800-8-BATTERY.

(For United States Use Only)

FEDERAL COMMUNICATIONS COMMISSIONRADIO FREQUENCY INTERFERENCE STATEMENT

! WARNING Changes or modifications to this unit not expressly approved by the party responsiblefor compliance could void the user’s authority to operate the equipment.

NOTE

This is a Class B Digital Device. This equipment has been tested and found tocomply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interferencein a residential installation. This equipment generates, uses and can radiate radio fre-quency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or television reception, which can bedetermined by turning the equipment off and on, the user is encouraged to try to correct the in-terference by one or more of the following measures.

� Reorient or relocate the receiving antenna.

� Increase the separation between the equipment and receiver.

� Connect the equipment to an outlet on a circuit different from the one to which the receiveris connected.

To meet FCC standards, shielded cables and power cords are required to connect this device toa personal computer or other Class B certified device.

Canadian Department of Communications Compliance StatementThis equipment does not exceed Class B limits per radio noise emissions or digital apparatus, set out in the Radio interferenceRegulation of the Canadian Department of Communications.

Avis de conformité aux normes du ministere des communications du CanadaCet equipment ne depasse pas les limites de Classe B d’émission de bruits radioelectriques pour les appareill numerique, lelles queprescribes per le Reglement sur le brouillage radioélectrique elebil por le minisieredes Communications du Canada.

European Community Directive Conformance StatementThis product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of lawsof the Member States relating to electro-magnetic compatibility. This product satisfied the Class B limits of EN 55022.

NEC Computer Systems Division, Packard Bell NEC, Inc.1414 Massachusetts Avenue

Boxboro, Massachusetts 017191-800-632-4525

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