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    A

    Project Study Report

    On

    Contemporary Issues

    Titled

    Management of creativity and innovation in contemporary

    organization

    Master of Business Administration

    Submitted By: - SubmitteTo:-

    Vishal Goswami Miss Bharti Rupani

    MBA IInd sem. 2008-2009

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    Acknowledgement

    I express my sincere thanks to my project guide, Miss. Bharti Rupani Deptt. Master of

    Business Administration, for guiding me right from the inception till the successful

    completion of the project. I sincerely acknowledge him/her/them for extending their

    valuable guidance, support for literature, critical reviews of project and the report and

    above all the moral support he/she/they had provided to me with all stages of this project.

    I would also like to thank the supporting staff Master of Business Administration

    Department, for their help and cooperation throughout our project.

    (Signature of Student)

    Vishal goswami

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    Contents:-

    1. ABSTRACT

    2. EXECUTIVE SUMMARY

    3. Research methodology

    3.1. Title of study

    3.2. Duration of study

    3.3. Objective of study

    3.4. Type of study

    3.5. Scope of research

    3.6. Limitation of study

    4. Core study

    5. Swot

    6. Conclusation

    7. Bibliography

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    1.ABSTRACT

    My seminar topic is management of creativity and innovation in contemporaryorganization

    If we want to develop or growth in any field and organization then creativity and innovation

    have important role. In organization creativity and innovation have a role to develop moreprograms that have a great social impact like- Empowerment, Total Quality Management,

    Customer Service Excellence and other. A recent survey of Fortune 500 CEOs asked ,what

    they looked for when hiring employees and promoting managers. A whopping 100 percent

    of the CEOs mentioned creativity as one of the primary characteristics . In fact, almost 60

    percent of the CEOs surveyed ranked creativity higher than intelligence

    The purpose of mine to choose this topic is in todays context the need to study these kinds

    creativity and innovation in organization very relevant because if we look at the corporate

    sector where any organization really want to go top they have these creativity and innovation

    firms are fully exploiting the business ideas of their employees and are not making the most

    of their skills, so I have interest in this and I just want to give the description about that.It has a wide scope because it is not only India level but also global level. Organizations,

    many industries, many training department need management of creativity and innovation.

    So that we can say.Today, successful operations must it with the ability to anticipate future

    opportunities. Therefore, a cultural focus and inspiring leadership are as crucial to anorganization's success, as efficient structural arrangements and support facilities.

    There are some limitations for me for explain this topic it have wide scope deliberate

    development of creative and innovative skills including the use of a variety of tools such asTRIZ,CPS etc. So it is hard to find it all for me.

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    2. Executive Summary

    The project research about management of creativity and innovation in

    contemporary organization. The management of creativity and innovation in contemporary

    organization is a tool or process of change and development in business world. it really

    help to do something new and specific which help to achieve the goal creativity is an

    activity leading to anything heaving both newness and usefulness simultaneously.

    Creativity is associated with change, diversity, complexity, competition, evolution and

    development. Innovation is a process of implementation and inculcation converting both

    the potential newness and usefulness which reside in the solution into real once to be

    accepted stably It is a wide area of organization for business.

    The purpose of research study is that the use in organization of

    management of creativity and innovation how much it effective, is it really help to achieve

    the goal, what is the future of this, present time how many organization use it for

    development, why big companies are adopt it, current situation of management of

    creativity and innovation in contemporary organization.

    The scope of creativity and innovation is not only India level but also global level.

    Organization, many industries, many training department need management of creativity

    innovation so that we can say that. today. Successful operations must it with the ability to

    anticipate future opportunities. Therefore a cultural focus and inspiring leadership are as

    crucial to an organizations success, as efficient structure arrangements and support

    facilities. In the second half of 19th century research studies on the psychology of scientific

    and technological creativity began to appear. The status was pointed frequently to the

    presidential address givento the American psychological association by j.p. Guilford in

    1950. This segment is providing big profit to corporate world.

    Limitations in this project research are shortage of time and lack of primary data, lack of

    resource of data.

    The methodology of research will be I go through with my topic and find the

    contents which I am going to cover. I will collect the data from secondary source and

    Ianalysis and adjust the data according to my study requirement and make a report on thisproject. I will give PPT presentation about research project.

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    3. Research Methodology:-

    The study of research has taken 6 weeks duration. In this duration it

    complete in different phases. The phases are:

    1. Group formation and identify topic 18.04.2009

    2. Submission of Blue print for study 20.04.2009

    3. Submission of Abstract 24.04.2009

    4. Finalization of Abstract 28.04.2009

    5. Collection of secondary data (primarily assessment) 11.05.2009

    6. Collection of secondary data (second phase) 15.05.2009

    7. Final compilation of secondary data 19.05.2009

    8. Primarily preparation of report 22.05.2009

    9. Finalization of report 25.05.2009

    10. Three power point presentation 03 june,09 (29may to)

    1. Title of study:-

    The title of study is management of creativity and innovation in

    contemporary organization. Here in this research study to identifying the topic and

    features of topic. Creativity and innovation is aprocess which uses by most of the

    organization for development, effency, time consuming, and for growth, or for achieving

    there objective.

    Creativity and innovation is a important part of an organization in

    usiness world. As part of planned economic development, the government is mbaking

    continuous efforts towards creativity and innovation. In this age of liberalization,

    privatization and globalization, creativity and innovation offers a big attraction to the

    organization to explore organizations that are untapped.

    Organizational climate, organizational culture, leadership style, resource

    and skill, and structure and systems are five factors that affect organizational creativity

    Innovation friendly strategy, structure, top management style, middle management support

    and effective modes of managing innovation are five factors that affect organizational

    innovation Knowledge and learning play critical roles in quality creation and value

    innovation.

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    Duration of project:-

    The project study of Contemporary issues has duration near about 6 weeks. In

    this duration the research divided into many parts first two week activity like identify topic,

    submission of blue print, submission of abstract and finalization of abstract took place. In

    next two week it has activities of collect and arrange secondary data and compilation it

    and in next two week preparation and finalization of report and power point presentation of

    the research project.

    Objective of study:-

    The objective of this chapter is to understand:

    Type of research:-

    This is descriptive research of study of project.

    Descriptive research is includes survey and fact-finding enquiries of different kinds.

    The major purpose of descriptive research is description of the state of affairs as it exists

    at present. In social science and business research we quite often use the term Expost

    facto research for descriptive research studies. The main characteristics of this method

    are that researcher has no control over the variables: he can only report what has

    happened and what is happening. Most export facto research projects are used for

    descriptive study in which the researcher seek to measure such items as for example;

    frequency of shopping, preference of people or similar data. Ex post facto also include

    attempts by a researcher to discover causes even they cannot control the variables.

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    As per above mentioned that in this type research person who

    conduct research dont have control over variables same as happen in this type research.

    in this method we are collecting data and finding what happened and what is going to

    happen. Even no facts consider of variable change. So the project research is the

    descriptive research.

    Scope of study:-

    .Creativity and Innovation Management bridges the gap between the theory and practice

    of organizing imagination and innovation. The journal's central consideration is how to

    challenge and facilitate creative potential, and how then to imbed this into result oriented

    innovative business development. The creativity of individuals, coupled with structured

    and well-managed innovation projects, create a sound base from which organizations may

    operate effectively within their inter-organizational and societal environment. Today,

    successful operations must go hand in hand with the ability to anticipate future

    opportunities. Therefore, a cultural focus and inspiring leadership are as crucial to an

    organization's success, as efficient structural arrangements and support facilities. This is

    reflected in the Journal's contents:

    Leadership for creativity and innovation; the behavioral side of innovation management.

    Organizational structures and processes to support creativity and innovation;

    interconnecting creative and innovative processes.

    Limitation of study:-

    The research study has some limitations during it conducted. These are following;

    1. time for research was very short.

    2. Lack of primary data.

    3. Few ideas about management of creativity and innovation in an organization.

    4. Geographically difficulties to know

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    4.Core study

    Introduction of topic

    creativity and innovation:- the means of creativity and innovation is improvingperformance is becoming an essential part of every training program. It is interesting to

    study the implications of training program on creativity and innovation. business is in a

    permanent state of flux where constant innovation strategy is the key to survival

    of the organization. Competitive and successful companies are those that create new

    knowledge and discriminate it widely throughout the organization argues that for creating

    a learning organization, individual and groups should be encouraged to learn five

    disciplines, namely personal mastery, mental models of personal learning and growth,shared vision for organization, commitment to learning and system thinking.

    The process of stimulating creativity and innovation is fundamentally based on building

    the intellectual capital within the organization that will yield the competencies and

    capabilities for improved performance. In this respect the notion of a learning organization

    and training itself has a major role in making a company innovative

    If we want to develop or growth in any field and organization then creativity and

    innovation have important role. In organization creativity and innovation have a role to

    develop more programs that have a great social impact like- Empowerment, Total Quality

    Management, Customer Service Excellence and other A recent survey of Fortune 500

    CEOs asked what they looked for when hiring employees and promoting managers. A

    whopping 100 percent of the CEOs mentioned creativity as one of the primary

    characteristics. In fact, almost 60 percent of the CEOs surveyed ranked creativity higher

    than intelligence.

    In todays context the need to study these kinds creativity and innovation in organization

    very relevant because if we look at the corporate sector where any organization really

    want to go top they have these creativity and innovation firms are fully exploiting the

    business ideas of their employees and are not making the most of their skills. While firms

    may be encouraging creativity, the implementation and management of the ideas

    generated is lacking. Consequently, many companies in the UK are deemed to be falling

    short of their potential, creating an innovation gap.

    The topic is management of creativity and innovation in contemporary organization -such

    as continuous improvement, empowerment, total quality management, customer service

    excellence and others.

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    Example of creativity

    Vicari defines creativity as:

    "the result of the conditions the whole organization

    is in" (Vicari, 1998)

    It is not determined by the single individual creativities

    It is not the sum of individual creativities

    It is the context, that exalts synergies

    Binnig defines creativity as:

    "...the evaluative aptitude of a system"(Binnig, 1991

    This definition includes 3 fundamental concepts:

    Aptitude; it is strictly connected with the idea that creativity is not just a condition, butit is a capability of modifying, changing, innovating. Every system has this aptitude for

    changing.

    System;it is concerned with the subject of creativity, that is to say a system. Not just

    individuals can be defined as creative, but also social systems, organizations, enterprises,

    as they all require the capability of changing.

    Evolution; change is a necessary, but not sufficient condition in order to define

    creativity.

    Creativity means that systems are able to self-evolve without any external intervention.

    Then we could define a system as creative in case it is able to evolve in a not known, not

    predetermined and not definable way. In other words it is not possible to foresee systems

    behaviour just considering its input.

    (When we talk about the subjects of creativity, that is to say individuals, organizations and

    systems in general, now we will try to define organizational creativity and its relationship

    with the individual one. Vicari [1] a teacher at Bocconi University in Milan, says that

    organizational creativity doesnt correspond to the individual one. In particular it is not

    http://www.diegm.uniud.it/create/Handbook/management/1_2OrganizationalCreativity2.htm#Vicari#Vicarihttp://www.diegm.uniud.it/create/Handbook/management/1_2OrganizationalCreativity2.htm#Vicari#Vicari
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    determined and it is not the sum of individual creativities, but it is the result of the

    conditions organizations are in.)

    For example a painter or a philosopher, who work at artistic academies or at universities,

    are creative individuals, but they dont make those institutions creative. What is important

    is not the quantity of creativity in an organization, but the relational and social context

    where individuals work.

    Tab. 2.1 - Kinds of creativity

    Individual creativity

    Low High

    Organizational

    creativity

    high

    Organizations

    based on

    continuous

    development, on

    systematic research

    of efficiency

    Successful

    organizations

    High rate of

    innovations

    low

    Few innovations,just imitations

    Not effective

    organizations.

    Low rate ofinnovations,

    sometimes

    radical, based on

    entrepreneurial

    spirit of

    individuals

    DEFINITIONS OF "CREATIVITY", "PROBLEM", "CREATIVE THINKING",

    "INNOVATION" AND "COMPLETE INNOVATION"

    1. CREATIVITY: is an activity leading to any thing (in the broadest meaning) having both

    newness and usefulness simultaneously.

    The thing having both newness and usefulness simultaneously is called the "improved

    object"

    Newness is any thing different from any previously known object of called a "prototype"

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    Any newness brings about usefulness only inside its certain "region of application". So the

    given newness being applied outside its region of application can bring about harm. In this

    meaning, any creation can be a double-edged sword. Creativity is associated with change,

    diversity, complexity, competition, evolution and development.

    2. A PROBLEM is a situation where a solver knows aim (in the widest meaning) but

    a) does not know any way to reach it, or

    b) does not know the optimum way to reach it among several known ways to reach it (i.e.

    decision making process).

    1. Problems can be personal, collective, national and global.

    2. Problems can occur anywhere, at any time with anybody.

    3. Problems can be seen by everyone or hidden.

    4. Human being's life is a chain of problems to solve and decisions to make.

    3. CREATIVE THINKING is the thought process leading the solver from not knowing to

    a) knowing the way to reach his/her aim, or

    b) knowing the optimum way to reach his/her aim among several known ways.

    We called this process creative thinking because there are both "newness" : from "not

    knowing" to "knowing" and "usefulness" : at last the desired aim is reached (at least for the

    given solver).

    INNOVATION

    improvement will build a culture of innovation beyond the culture of continuous

    improvement to achieve increased competitiveness. Continuous Improvement (CI) may be

    defined as an

    evolutionary incremental process which leads to a better way to compete and that adds

    value to the existing processes and encompasses the entire work force of the organization

    (Wilkinson and see innovative companies as characterized by creative people developing

    new products andservices under continuously changing environment. defines a concept

    called Total Innovation which concerns itself not only with product development but with

    Implementing creativity across all aspects of an organization. Radical innovation refers to

    products and processes that result from advances in knowledge whereas incremental

    innovation refers to the continual process of improvement of techniques For stronger

    competitive position, cost and quality, Continuous improvement and innovation are

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    actually integrated in an evolutionary process that can turn innovation into successful

    innovation and business excellence Although CI can simplify or streamline a process, it

    never asks whether the path selected was the right one. Hence it is necessary to progress

    from CI to effective business innovation The model developed and tested by that

    businesses with a culture of CI could more readily adopt an innovation culture.

    PROCESS OF INNOVATION AND CREATIVITY is a process of implementation and

    inculcation converting both the potential newness and usefulness which reside in the solution

    into real ones to be accepted stably and fully by the given system. in our opinion, the

    problem can be considered as successfully solved only when its solution has been accepted

    fully by the system "practice" (COMPLETE INNOVATION), i.e. when all acceptors (or neraly

    all ones), potentially needing to use the given solution in reality have used it as usual. In

    other words, what we need is not creativity for the sake of creativity but for the sake of the

    problem being solved successfully in practice, that is, for the sake of "complete innovation"..

    The local communities and individual innovators who share an eco-compatible world view

    developed ethical norms and corresponding technological and institutional arrangements

    which help in achieving sustainable use of resources. However, with passage of time, the

    erosion of knowledge of such practices took place at faster pace than the erosion of resource

    itself. There were many other pressures which disrupted the search for sustainable solutions

    Only in such case we will have a genuine development in reality.

    1.Institutional Innovations

    Historical evolution of indigenous ecological institutions for managing natural resources

    Ecological economic aspects of resource alloction and conflict resolution in local

    institutions ,Institution building for self renewal; theories of collective action and conflict

    resolution in peoples' institutions Linkages between formal and informal institutions Policy

    support for augmenting indigenous institutions at regional, national and international level

    Scaling up local solutions: the threats and opportunities Indicators of institutional

    sustainability.

    2. Technological Innovations

    Experimentation and innovation in managing resources at grassroots Sustainable pest

    and disease management Soil and water conservation/management Animal husbandry

    and veterinary care and grazing land management Processing of arious farm and non-

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    farm produce including leather, wool, fish, crop residues, grasses, dyes etc. Farm

    implements Seed straw and food storage Collection and processing of forest produce

    Selection and conservation of Germless Inland and off-shore fisheries, gears, boats etc.

    Heuristics of farmers innovations for sustainable and non-sustainable resource

    management. Linkages between technological and institutional innovation. Innovations

    for survival under stress (droughts, floods, cyclones etc Traditional ecological knowledge

    and its contemporary relevance

    3. Socio-cultural Aspects of knowledge system and innovations

    Religious basis of institutional and technological innovations for resource management

    Ethical dilemma and value conflicts in doing research on peoples knowledge system

    Conflicts between corporate cultures and social values in biodiversity rich, economically

    poor regions Linguistic basis for understanding local categories of sense making Cultural

    erosion and its influence on traditional institutions for resource management

    4. Educational Innovations for Conservation and Resource Management

    Theories of indigenous learning Space for local innovations and traditional knowledge in

    curriculum of school and college education Formal scientific research on indigenous

    innovation/knowledge system Politics of dominant discourse and and dominated

    knowledge systems Shaping ethical and ecological values of future leaders: cross cultural

    analysis of curriculum in primary education Linkage between formal and informal

    knowledge systems Establishing global knowledge centers through networks of

    decentralized knowledge nodes

    5. Rewarding Creativity

    Value Addition in indigenous innovation Compensating/rewarding creativity: farmers'

    rights, Piers in national and international contexts Incentives for in-situ conservation of

    germless by the people Database development for documentation, dissemination and

    recognition of indigenous innovation Establishing community based trust funds managed

    by individual innovators and/or locally evolved institutions Intellectual property right

    regimes in defense of small inventors of sustainable technologies: myth and reality

    6. Market based Incentives for Commercialization of sustainable technologies

    Commercialization of value added products based on local knowledge system: challenges

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    and opportunities Market research for generating demand and tailoring supply of green

    products Venture Capital Funds and other supports for augmenting for small scale

    indigenous innovations. Linking Innovation and enterprise: Designing innovative

    interfaces. Certification of organic products: experience in developing and developed

    countries. Generating consumer awareness for biodiversity and organic products:

    successful strategies

    CREATIVE THINKING BASED ON THE OBJECTIVE LAWS OF SYSTEMS

    DEVELOPMENT

    1. TRIZ is the Russian acronym for Theory of Inventive Problem Solving (TIPS in

    English). TRIZ was created by Genrik Saulovich Altshuller in the former Soviet Union (now

    CIS), starting in 1946. Now the term TRIZ has become an international term for

    professionals working in the field of creativity and innovation. More and more americans,

    western europeans are interested in TRIZ.

    2. As we have known from part three of this paper, the sixth disadvantage of the trial and

    error method is fundamental one, i.e. the lacking of a directing mechanism in problem

    solving thinking processes.

    3. Imagine what happens if we have a such directing mechanism. Thanks to it the solver

    can eliminate a considerable number of barren trials, not coinciding with the solution's

    direction. See fig.5.

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    Figure 5

    4. In the ideal case, if the directing mechanism can be built very exactly, the solver can

    use only one trial leading to the neccessary solution. See fig.6.

    Figure 6

    5. Thus the solver can transfer problems having a great number of possible variants to

    problems having several variants, where the usual principle of considering variants is

    suitable. In fact, this is the heart of the whole problem : one must be able to swiftly reducethe field of inquiry and turn difficult problems into easy ones.

    6. TRIZ mainly differs from the methods of activating creative thinking mentioned above

    in finding this directing mechanism.

    7. The analogous example

    8. What is the directing mechanism ?

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    6.1. It is widely believed that creativity has roots in a subjective human psychology. That is

    true but not enough, see fig.7.

    Figure 7

    Mentioning to creative thinking, we usually and immediately think of the psychological

    process happening inside the solver's brain and reason that looking for the laws of

    creative thinking means looking for the laws of subjective psychology. In fact, What is the

    matter? Imagine the following situation (see fig.8):

    Figure 8

    A car was on a winding, up and down road. There were a driver and a researcher in the

    car. The researcher's duty was observing, and describing the driver's psychological

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    behaviours and drawing necessary conclusions. The following is the researcher's report

    after the trip.

    "I sat by the driver during the trip from B to C, never failed keeping my eyes on him.

    Thus, what I saw was absolutely enough. Obviously, this driver was more active than

    those drivers I had met, at least more than the one driving me from A to B, because he

    frequently makes the steering wheel left and right. Moreover, he usually changed the gear

    and speed. The sun was shining his left and then right face. The speed ventilating the car

    was changed as well. This allowed me to suppose that he was keen not only on activity

    but also sunbathing his face. The change of wind velocity into the car is the reflection of

    the driver's inspiration. In one word, through the study of several drivers on lots of

    journeys, I could see a great variety of them. However, there were some considerable

    same points: they loved sunbathing and had their own tastes of enjoying ventilation. No

    doubt, that conclusion is an affirmation with clear demonstration. From that we can reason

    that: in order to let him work well we have to make up the conditions that meet their own

    tastes."

    Obstacles to Creativity: - development of the creative potential of both organizational

    and individuals and there are methods to overcome these obstacles. Recent popular

    developments for developing creativity are brain skill management program, use of fisher

    association lists, game playing in small groups and establishing a reward for creativity. It is

    equally important to implement proposed so

    Determinants of Creativity: - Five factors, namely organizational climate, leadership

    style, organizational culture, resources and skills, and structure and systems of an

    organization affect organizational creativity While demonstrated the relationship between

    individual creativity and organizational innovation, Woodman, Sawyer &demonstrated the

    relationship between individual, team and organizational

    aspects of creativity.

    Leadership and creativity: - The 21st century is how to profit from individual potential

    and then leverage it so that it produces organizational innovation and excellence. Creative

    organizations should attract, develop and retain creative talents if they want to remain

    competitive. Leadership styles conducive to creativity are participative leadership, leaders

    vision for creativity and ability to develop effective groups. Cook proposes that leaders

    must effectively communicate a vision conducive to creativity through any available formal

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    or informal channel of communication and constantly encourage employees. Leaders

    should also be in a position to balance employees freedom. Individuals with strong

    leadership will consider themselves to have more potential for innovation than individuals

    with weak leadership potential and individuals with strong potential for innovation and

    creativity will be more likely to practice them when they perceive strong support from work

    place than weak support among organizational members while building organizational

    environment to support innovation and create

    Climate, Context, and Culture for Creativity: - Organizational climate could be

    determined by measuring the level of participation, freedom of expression, performance

    standards, interaction with small brriers, large number of stimuli, freedom to experiment

    and building on earlier ideas. Creativity is a key element to competitive advantage. When

    the context is right, creativity techniques can play their role in raising the level and type of

    creativity within organization structural flexibility, innovative power, international

    orientation, human resources, growth markets and quality of management. Creative

    strategy can be explained by a three legged stool analogy taking creative strategy

    on the top, and culture, leadership and values, structure and systems and skills and

    resources being the three legs of the stool. Organizational culture should be developed to

    encourage open flow of communication, risk taking, self initiated activity and teamwork.

    Moreover, management should trust and respect its employees.

    Determinants of Structure for creativity: - The structure and systems required for

    creativity include long term employment of employees, a flat structure, fair supportive

    evaluation of employees and rewarding of creative performance.

    Time, Money and Politics: - creativity is time and money. She stresses explicitly the

    importance of the quantity of time and money that should be given to employees, since

    they can either support or constrain creativity p ticularly damaging to creativity because it

    can distract workers from work and force them to protect their employment.

    Determinants of climate for innovation: - innovation is the engine of change and in

    todays competitive environment, resisting change is dangerous because change

    while it brings uncertainty and risks also creates opportunity. Culture is a primary

    determinant of innovation and the culture of innovation need to be matched against

    appropriate organizational context. The feel of the organization reflects both its culture and

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    climate. The climate of the organization is inferred by its members through the

    organizational practices, procedures and a rewards system deployed and is indicative of

    the way the business runs itself on daily and routine basis the nature of the interpersonal

    relationship, nature of hierarchy, nature of work and focus of support and rewards. Closely

    adhered to the concept of climate is the culture, a reflection of climate but operates at a

    deeper level. Culture has implicit and explicit levels. By training, it is

    possible to change the explicit culture but rarely the implicit one. The strength of the

    culture depends on the match between the implicit and explicit aspects of culture. Another

    way of looking at the culture is in terms of cultural norms along two dimensions f intensity

    and crystallization (consensus) that strong culture exists. More over strong culture work at

    the implicit level. This is why it is very difficult to develop or change culture. Again an

    innovative culture can help senior management to implement innovation strategies and

    plans. Individual factors such as personality traits, cognitive factors and motivational

    factors affect innovation while organizational factors such as structure cultural norms

    including challenge and belief in action, freedom and risk taking, dynamism and future

    orientation, external orientation, trusts and openness, debates, cross functional interaction

    and freedom, myths and stories, leadership commitment and involvement, awards and

    rewards, time and training, corporate identity and unity, and organizational autonomy and

    flexibility affect innovation. Corporate mission and philosophy statements, leadership,

    empowerment including action boundary, risk tolerance, structure involvement,

    accountability, action orientation rather than bureaucracy orientation also support

    innovation. Balanced autonomy, personalized recognition, integrated socio technical

    system and continuity of slack are required climate for innovation. Companies need to

    focus on culture and climate for innovation rather than only concentrating on new products

    and services.

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    THE CREATIVITY AND INNOVATION IN AN ORGANIZATION

    It is based on the size of an organization and managementor firm. Before going into more aspects of creativity and innovation, let us know to

    understand how creativity and innovation is defined.

    The Census defines creativity and innovation as-Creativity and

    innovation are often used as keys to the success of a business. Creativity is a process of

    producing new ideas or combining old ideas in such a way that it produces something

    unique. In todays ever changing and dynamic business environment, creativity and

    creative problem solving have become the thrust areas. For the betterment of the

    company, managers are now trying to build the culture of creativity within the organization.

    In order to bring innovation, stay at the top and gain competitive advantage, companies

    are now searching for new talents and new skills relentlessly. But the biggest challenge for

    a company lies in integrating the need for short-term results with the vision for long-term

    futuristic growth. The creativity of individuals coupled with structured and well-managed

    innovation projects create a sound base from which organizations may operate effectively

    within their inter-organizational and societal environment. The changing business scenario

    and the infallibility of some basic truths about marketing in general and brand in particular

    have prompted the creation of this book. The book emphasizes the significance of

    creativity and innovation in management. It throws light on the need for creativity in

    modern-day organization. The objective of the book is to explain the importance of

    creativity in the contemporary dynamic business environment. Further, this book

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    demonstrates how to harness this creative energy and institutionalize innovation thus

    attain competitive advantage

    Training for creativity and innovation:- Keeping up with the means of improving

    performance is becoming an essential part of every training program. It is interesting to

    study the implications of training program on creativity and innovation. business is in a

    permanent state of flux where constant innovation strategy is the key to survival

    of the organization. Competitive and successful companies are those that create new

    knowledge and discriminate it widely throughout the organization argues that for creating

    a learning organization, individual and groups should be encouraged to learn five

    disciplines, namely personal mastery, mental models of personal learning and growth,

    shared vision for organization, commitment to learning and system thinking.

    The process of stimulating creativity and innovation is fundamentally based on building the

    intellectual capital within the organization that will yield the competencies and capabilities

    for improved performance. In this respect the notion of a learning organization and training

    itself has a major role in making a company innovative

    Knowledge and learning: - Innovation and creativity are often used interchangeably

    But creativity is knowledge based and innovation is value added work. Innovation is not

    Just creativity but also about implementation Innovation is a social phenomenon. It Occurs

    when people think about new ideas, accept these and work together to realize these

    ideas. Technological growth is evident when brain or knowledge based work increases,

    stress and strain eliminated, quality of work life is enhanced and tangible savings are

    evident innovation mindset is important. A right brain mind set produces enquiries. What

    and why questions triggers are used to challenge current paradigms and this forms the

    basis to look at the accepted logic and seek changes. These changes become innovative

    when the solutions are win win for the customers, organization and team members.

    examine the role of knowledge and learning in the quality and Innovation process. For

    creating quality and value innovation there are three levels of organizational learning

    called single loop, double loop and triple loop learning. For incremental innovation single

    loop and double loop learning is enough whereas for radical innovation triple loop learning

    is advised. .

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    CI, BPR and innovation:- both continuous innovation and radical innovation are

    important. While continuous innovation becomes possible by continuous improvement, for

    radical innovation business process reengineering becomes nieces. In order to succeed in

    BPR the organization must change the structure from hierarchical to flat, management

    goal to change from functional to global, and individual work needs change to team work.

    There are contradicting variations between be done by functional improvement, process

    redesign or by business rethinking.

    Determinants of Innovation:- In order to survive and prosper in the immense pressure

    of globalization, organizations in the third world need to redesign themselves for corporate

    creativity, i.e. for high rate of sustained and successful innovation For this, the

    organization needs innovation friendly business strategy, organizational

    Structure, top management style, middle management practices and effective modes of

    managing innovation.

    Organizational Excellence: - During the last 20 years, both definition and sustainability

    of excellence have undergone repeated changes , assessment of excellence is the

    process of evaluating an organization against a model for continuous improvement in

    order to highlight what has been achieved and what needs improving. Self assessment=

    Model + Measurement + Management. There are five enablers and four result criterion

    and percentages of importance attached with each criterion in competitiveness

    emphasized the need for choosing innovation friendly business strategies, organizational

    structure, top management style, middle management practices and effective models of

    managing innovations.

    The Gap Analysis: - Existing literature is abundant in explaining creativity, innovation

    and excellence as separate constructs. It identifies the determinants of creativity and

    innovation. But literature seldom sheds light on the relationship between the three. The

    definition for excellence according to include measures of creativity or innovation. This

    model includes leadership, people management, policy and strategy, resources and

    partnership and process as the enablers and people satisfaction, customer satisfaction,

    impact on society and business results as the result criterion. Moreover, existing

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    excellence measurement instrument needs to be validated using statistical methodology

    by academic experts before it can be used by third world industries, as these models are

    developed for developed countries.

    The Model: - Any model to measure organizational competitive excellence will remain

    incomplete without including measures of creativity and innovation in this era of

    globalization and competition. in the early nineties and other models for excellence

    measurement are based on nine criterion including enablers and results measures of

    creativity and innovation. Hence it is suggested to modify the models with measures

    of creativity and innovation for measuring competitive excellence. Performance indicators

    are also to be shifted toward considering creativity and innovation, qualitative and

    quantitative goals, learning and group process and individual and interpersonal levels

    A case study done in a company which was selected for Rajeev Gandhi National Quality

    award for excellence reveals the need for including the measures of creativity and

    innovation to the award models to measure competitive excellence.

    Case Study on Popy Umbrella Mart

    Venice of the east) in Kerala is a national leader in umbrella and a success story for

    creativity and innovation. The mission of Popy is to continually improve its products and

    services to meet the customers needs. Its daily production varies from only half the

    demand expected in and outside Kerala. Popy removed its website from the internet

    on account of inability to meet the additional demand created through the internet

    Proposed Model

    Popy was the first company to be awarded the coveted, for its excellence in the process of

    umbrella manufacturing. Popy bagged the prestigious Rajeev Gandhi National

    Quality Award in the for its continuous innovation for bringing variety of products

    and its excellent process of umbrella manufacturing. Popy has exhibited exceptional

    brilliance in bringing quality products, product innovation, marketing of its products,

    meeting competition and understanding and dealing with culture of customers and

    employees in Kerala. The long years of

    experience of Davis, an MBA holder, has helped Popy to build up a culture of innovation in

    their organization.They have diagnosed areas where improvement was necessary,

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    identified parts manufacturers in India and abroad, understood the empowerment

    requirement of their employees for creativity and innovation, as well as understood the

    culture of employees. Regular interactions with kids and children along with inputs from

    cartoon films have enabled them to design innovative umbrellas for kids and children.

    Popys creative advertisements have enabled them to capture 50% market share of Indian

    market for umbrellas. Popys product specifications was selected by ISI as a benchmark

    for Indian umbrellas; as other umbrella manufacturers could not satisfy these

    specifications, competitors of Popy gradually disappeared from the market. Popy

    gave full freedom for its employees for nurturing their creativity and innovation. But at the

    same time each product is given a serial number and a register is maintained on who

    assembled the product and made the stitching etc. This appears to match Peters and

    Watermans suggestion of freedom with accountability. Popy has its Research and

    Development department under the guidance of the managing director

    and general administrator. They collect information about latest cartoon films and cartoon

    story heroes from children who visit their showrooms. This resulted in an umbrella with

    cartoon pictures, which has been hugely popular among kids. Some other innovative ideas

    include the AC umbrella with ultra vibrant coating, water proof umbrella with WPWR

    coating, light house umbrella which lights up when opened, godfather umbrella which can

    double up as walking stick, gems umbrella made out of a single piece of cloth without any

    stitching, Teflon waterproof umbrella, torch umbrella which can be used as a torch light in

    the night, comic umbrella with cartoon pictures, fivefold which look like a cellular phone

    etc. Umbrella manufacturing in Popy is highly labor intensive. Popy has gone for

    automation under the leadership of Davis but the product quality is yet to reach the level

    obtained by manual processing. Popys outsourcing to family units satisfies the self-

    leadership and prestige need of the people of Kerala. The strategy is to provide rawmaterials and to get back the finished products form these family units. This year Popy

    has been declared the best liked product The presence of a competitor, Johns Umbrella

    Mart, near Popy keeps them vigilant in terms of innovation and quality. Davis has been

    given full freedom by his father for experimenting and exploration. Davis introduced the

    use of computers in designing innovative umbrellas, as well as introduced automation in

    umbrella manufacturing. Popy is planning to start a factory in Chennai for umbrella

    manufacturing and intend to increase the number of family production units in Kerala to

    increase production to meet the demand. selling in India to an industry of repute. Earlier,

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    the umbrella industry was not considered for recognition and reward. Popy takes good

    care of its employees, through welfare programs for its employees, financial support at the

    time of employees house construction, marriage of employees daughters, childrens

    education etc. Popy is also involved in a social welfare society for mentally retarded

    children. For Popy, the manner in which they accomplish their mission is as

    1. TRIZ is a large theory with a great number of "tools" : 8 objective laws on systems

    development; 40 principles; 11 transformers; 76 standard rules based on substance-field

    (energy) - information - analysis (Vepol Analysis in Russian); the full program for problem

    solving (ARIZ in Russian) consisting of 40 steps; a knowledge-base containing many

    strong scientific effects (in the meaning of usefulness for creativity at higher levels)

    2. It requires 200 to 300 teaching hours including a lot of diverse exercises to master

    TRIZ. To become a TRIZ-specialist, someone should study for several years. But TRIZ

    structure is flexible and permits:

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    a) teaching and learning parts of TRIZ

    b) using parts of TRIZ according to the type and level of difficulty of the problem.

    3. In July 1989 an International TRIZ Association was formed in the former Soviet Union

    with its president - Mr. G.S.Altshuller, and the Journal of TRIZ had been issued since

    1990.

    In recent years, there have been some new studies aiming at constructing greater theories

    based on TRIZ such as the theory of development of technological systems (Russian

    acronym TRTS); a general theory of strong thinking (OTSM) and a theory of development

    of creative personalities (TRTL

    Creativity and Innovation for Competitive Excellence in

    Organizations

    The purpose of this paper is to develop a model linking creativity and Innovation to

    Organizational competitive excellence. Drawing upon existing theoretical and empirical

    evidence the paper develops and presents a conceptual model of the relationship between

    creativity,innovation and competitive excellence. The paper also presents a case study to

    support the conceptual model and proposes research propositions based on the

    relationships suggested by the model. The term creativity and innovation are often used

    however, there is a clear distinction between creativity and innovation, the former being

    the generation of ideas and the latter its implementation. In this era of globalization and

    competition, creativity and innovation are considered to be key factors for survival,

    success and excellence of organizations and organizational creativity, this study focuses

    only on organizational creativity. Likewise, innovation is also classified as incremental

    innovation and radicalinnovation. Organizational climate, organizational culture, leadership

    style, resource and skill, and structure and systems are five factors that affect

    organizational creativity Innovation friendly strategy, structure, top management style,

    middle management support and effective modes of managing innovation are five factors

    that affect organizational innovation Knowledge and learning play critical roles in quality

    creation and value innovation. While single loop and double loop learning are useful for

    incremental innovation, triple loop learning is important for radical innovation It is

    postulated that organizational creativity will enhance creative excellence and rganizational

    innovation will enhance innovational excellence. And creativity and innovation together willenhance competitive excellence of the organization.

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    Companies Who Have Sent Participants to the Creativity and

    Innovation Seminar:

    1. ABS-CBN GLOBAL LTD.

    2. ASIAPRO MULTIPURPOSE COOPERATIVE

    3. CWC GROUP OF COMPANIES

    4. DEPT. OF SOCIAL WELFARE AND DEVELOPMENT

    5. DIGITEL TELECOMMUNICATION PHILS. INC.

    6. FILSTAR DISTRIBUTORS CORP

    Visions:

    In the full program of teaching TRIZ there is one important part: Development of Creative

    Imagination. Additionally, in Nine-Systems Thinking Display there are three systems in the

    future: super system, system and subsystem. According to TRIZ tradition, this paper

    would be insufficient if we did not give some thoughts about the future which can be

    influenced by TRIZ.

    1. Mankind's history has shown that civilization has been created not because of

    enhancing (amplifying) human psychological and/or physiological abilities. Instead,

    civilization has been created mainly by people working with more and more perfect tools

    (in the largest meaning) which have been built on the basis of discovered objective laws

    and are appropriate for the great masses Among three areas: nature, society and thinking

    which should be understood and transformed by humankind, thinking had been receiving

    the least attention until recently.

    2. In the thinking process for solving problems and making decisions, the trial and error

    method is a natural tool which has a great amount of disadvantages. In contrast, TRIZ with

    its system of artificial thinking tools is created on the basis of discovered objective laws of

    systems development. In this relation, the TRIZ approach is significantly stronger than an

    approach based only on human psychology and has much larger prospects.

    3. Imagine how great humankind's civilization will be when ordinary people work with the

    perfect tools in thinking as they do in the other two areas: nature and society? To realize

    this point, TRIZ needs to be developed towards becoming tools for the great masses, not

    for engineers only.

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    5. Human life is a succession of problems. Because of many contemporary

    challenges, with time, the amount of problems increases at all difficulty levels. To convert

    the challenges into opportunities, everyone should be a good solver in the meaning that

    he/she is able to solve all problems he/she is faced with in a scientific way without errors

    during all of his/her life. In this regard, we believe that beside traditional professions which

    are different for different people there is a common profession for all: the profession of

    solving problems and making decisions. In other words, a need for inventing the general

    theory of creative problem solving has emerged.

    .

    1.Institutional Innovations

    Historical evolution of indigenous ecological institutions for managing natural resources

    Ecological economic aspects of resource alloction and conflict resolution in local

    institutions ,Institution building for self renewal; theories of collective action and conflict

    resolution in peoples' institutions Linkages between formal and informal institutions Policy

    support for augmenting indigenous institutions at regional, national and international level

    Scaling up local solutions: the threats and opportunities Indicators of institutional

    sustainability.

    2. Technological Innovations

    Experimentation and innovation in managing resources at grassroots Sustainable pest

    and disease management Soil and water conservation/management Animal husbandry

    and veterinary care and grazing land management Processing of arious farm and non-

    farm produce including leather, wool, fish, crop residues, grasses, dyes etc. Farm

    implements Seed straw and food storage Collection and processing of forest produce

    Selection and conservation of Germless Inland and off-shore fisheries, gears, boats etc.

    3. Socio-cultural Aspects of knowledge system and innovations

    Religious basis of institutional and technological innovations for resource management

    Ethical dilemma and value conflicts in doing research on peoples knowledge system

    Conflicts between corporate cultures and social values in biodiversity rich, economically

    poor regions Linguistic basis for understanding local categories of sense making Cultural

    erosion and its influence on traditional institutions for resource management

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    4. Educational Innovations for Conservation and Resource Management

    Theories of indigenous learning Space for local innovations and traditional knowledge in

    curriculum of school and college education Formal scientific research on indigenous

    innovation/knowledge system Politics of dominant discourse and and dominated

    knowledge systems Shaping ethical and ecological values of future leaders: cross cultural

    analysis of curriculum in primary education Linkage between formal and informal

    knowledge systems Establishing global knowledge centers through networks of

    decentralized knowledge nodes

    5. Rewarding Creativity

    Value Addition in indigenous innovation Compensating/rewarding creativity: farmers'

    rights, Piers in national and international contexts Incentives for in-situ conservation of

    germless by the people Database development for documentation, dissemination and

    recognition of indigenous innovation Establishing community based trust funds managed

    by individual innovators and/or locally evolved institutions Intellectual property right

    regimes in defense of small inventors of sustainable technologies: myth and reality

    6. Market based Incentives for Commercialization of sustainable technologies

    Commercialization of value added products based on local nowledge system: challenges

    and opportunities Market research for generating demand and tailoring supply of green

    products Venture Capital Funds and other supports for augmenting for small scale

    indigenous innovations. Linking Innovation and enterprise: Designing innovative

    interfaces. Certification of organic products: experience in developing and developed

    countries. Generating consumer awareness for biodiversity and organic products:

    successful strategies

    Determinants of Innovation:- In order to survive and prosper in the immense pressure

    of globalization, organizations in the third world need to redesign themselves for corporate

    creativity, i.e. for high rate of sustained and successful innovation For this, the

    organization needs innovation friendly business strategy, organizational Structure, top

    management style, middle management practices and effective modes of

    managingInnovate ton.

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    How to evaluate ideas

    Organizational innovation is not just about

    generating creative business ideas. It is also

    about reviewing ideas in order to identify those

    which are most likely to become successful

    innovations. Unfortunately, many

    organizations make mistakes in their idea

    review processes that result in rejecting the

    most potentially innovative ideas in favor of

    less innovative ones.

    In some instances, the idea review process is a simple matter of a manager reading

    through a batch of ideas and selecting those she believes will work best for her firm. This

    is most often the case in smaller firms run by a single owner and manager. In most

    medium to large businesses, however, a structured evaluation process is necessary in

    order to:

    Identify the ideas that are most likely to succeed as innovations for the company.

    Ensure that complex ideas are reviewed by people with the appropriate expertise

    necessary to understand what would be necessary to implement the idea - and what might

    go wrong.

    Enable a middle manager to defend the idea to senior management, stakeholders,

    and financial officers who may need to grant budgetary approval of the idea.

    Make it possible to review a large number of ideas in a resource efficient manner.

    Improve the idea by identifying potential implementation problems and preparingsuitable actions to overcome those problems. Sadly, this last aspect is often lost in formal

    idea review procedures.

    Idea development

    Once an idea passes these initial hurdles, it may be ready for implementation or it may

    require more detailed testing. We call this phase of idea review: "idea development" as it

    is no longer a process of evaluating an idea so much as a method to develop it for

    implementation.

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    Idea development may include business case preparation, prototype development, project

    management initiation or test marketing. There is not room enough in this issue of Report

    103 to go into idea development in detail - so we'll save it for another issue. Moreover,

    how a firm develops an idea depends on the nature of the idea, the nature of the firm and

    existing processes for implementing ideas.

    Criticism versus improvement

    Over the years, I have noticed that business analysts tend to be overly critical of new

    ideas. This is understandable, they are tasked with managing and minimising risk. And

    creative ideas tend to be the riskiest. As a result, many evaluators stress weaknesses and

    threats. On one hand, this is understandable. Your company should not be implementing

    ideas that will prove to be costly failures. But, many weaknesses can readily be improved.

    An idea that would be very expensive to implement may, with minor changes, be

    implemented at far lower cost. And by improving a creative idea's weaknesses, you may

    be turning a costly failure into a profitable success!

    Effectiveness and Performance: - Numerous studies have produced evidence which

    highlights the importance of organizational performance and effectiveness. Divided

    culture in to market culture, adhocracy culture, clan culture and hierarchical

    Culture and they further opined that market culture and adhocracy culture help

    innovativeness and high performance. identify four cultural traits and values that are

    associated with effectiveness as involvement, consistency, adaptability and sense of

    mission or long term vision.

    Organizational Excellence: - During the last 20 years, both definition and sustainability of

    excellence have undergone repeated changes assessment of excellence is the process of

    evaluating an organization against a model for

    Continuous improvement in order to highlight what has been achieved and what needsimproving. Self assessment= Model + Measurement + Management.

    There are five enablers and four result criterion and percentages of importance attached

    with each criterion. The model proposed and tested by for Competitiveness emphasized

    the need for choosing innovation friendly business strategies, organizational structure, top

    management style, middle management practices and effective

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    THE ROAD TO CREATOLOGY

    In Volume 7 of his "Mathematical Anthology" the Greek mathematician Pappos who lived

    around 300 A.D. first coined the term "heuristics". And although Pappos cited Euclid,

    Appolonius of Pergamos and Aristos the Elder as his precursors, the origin of heuristics -

    the science of making discoveries and inventions - is associated with his name. From the

    first the terms "discovery" and "invention" were given the broadest interpretation in

    heuristics. Discovers and inventors were taken to include artists, poets, politicians, military

    leaders, philosophers and others. Later many mathematicians including Descartes,

    Leinbniz and Poincare applied themselves to the problem of creating heuristics. Evidently,

    since it was denied the possibility of experimental development, mathematics felt the need

    for an instrument for solving creative problems earlier and more strongly than other

    sciences.

    In the second half of the 19th century research studies on the psychology of scientific and

    technological creativity began to appear. The status of deliberate and explicit research on

    the topic of creativity within the United States was pointed frequently to the presidential

    address given to the American Psychological Association by J.P. Guilford in 1950.

    In 1950s and 1960s the field of creativity received a stimulus for the new development

    stage thanks to created practical methods or methodologies which allowed really to

    improve personal and collective creative abilities and these methods or methodologies

    could be taught and learned. (For example, brainstorming was created by Alex F. Osborn

    in the USA, algorithm of invention - by G.S. Altshuller in the former Soviet Union, lateral

    thinking - by Edward de Bono in the UK).

    In 1954, Osborn founded the creative Education Foundation (CEF). A year later the first

    Creative Problem Solving Institute (CPSI) was held at the State University of New York at

    Buffalo. CPSI (pronounced sip-see) has been an annual event ever since.

    Through the work of Osborn the Center for Studies in Creativity (CSC) was formed at the

    Buffalo State College. An undergraduate curriculum was approved in 1974 and the

    graduate program - in 1975, and in November of 1994 the 100th student earned a Masters

    of Science in Creativity and Innovation from Buffalo State College.

    In the former Soviet Union (now the Community of the Independent States - CIS)

    Altshuller founded the Laboratory for Invention Methodology (LIM) in 1969, andcollaborated with others to form the academic and research Institute of Inventive Creativity

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    (IIC) which belonged to the All-Union Association of Soviet Inventors in 1971. Luckily, the

    current author was one of its first students.

    In Cambridge, UK, Dr. de Bono founded the Cognitive Research Trust in 1969, and then

    the Center for the Study of Thinking.

    Now it is very difficult to enumerate fully all centers or units working in the field of creativity

    and innovation in the world. But most of them are located in the Europe and Northern

    America. This statement is also true for creativity and innovation networks, associations,

    national, international conferences, professional journals and teaching programs on

    creativity and innovation.

    There has been tremendous growth in the number and nature of national, regional,

    continental and international forms of networking, for example: the American Association

    of Managers of Innovation, the American Creativity Association, the Canadian Creativity

    Network, the Danish Creativity Network, the Nordic Creativity Network, the PERISCOPE

    Group in the Western Europe (from which the European Association for Creativity and

    Innovation was formally established by notarial act on 27th , October 1993), the PRISM

    Group in the Northern America, TRIZ Association was formed in the former Soviet Union

    in July 1989, the International Creativity Network connecting individuals on an international

    level.

    Not only has the level of networking expanded, but also the number and kind of

    international conferences. The trend to have more than one or two main conferences a

    year continues.

    Another very promising trend is the increase in number and quality of resources available

    in the literature. From 1967 to today, the creativity field has grown from one to four

    dedicated journals : 1) The Journal of Creative Behavior was issued in 1967, 2) Creativity

    Research journal - 1988, 3) TRIZ Journal - 1989 and 4) Creativity and InnovationManagement journal - 1992. Except for that, highly respected journals within a variety of

    disciplines are now publishing articles and research on creativity and innovation. Only the

    Creativity - Based Information Resources created by the Center for Studies in Creativity

    contains over 5,600 annotations of periodicals, journals, assessment instruments, books,

    edited collections, software, theses and dissertations.

    TRIAL AND ERROR METHOD

    Many studies have shown that the most popular method for problem solving is the trial and

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    error method. That is, problems have been solved by reviewing widely differing variants

    and most of them failed. See fig.2.

    Figure 2

    There are many sayings about making trials after trials:

    Try all the keys in the bunch If at first you don't succeed try and try again

    An oak is not felled at one stroke

    Do you undo, the day is long enough

    At the end of the 19th century Edison was using the trial and error method. His workshop

    employed up to a thousand men, and this made it possible to break down one problem

    into several sub problems, and for each to simultaneously test many variants. When

    Edison was intent upon creating incandescent light, he went through more than 9,000experiments in an attempt to produce a bulb. His often phrase: "I'll try anything. I'll even try

    Limburger cheese".

    Disadvantages of the trial and error method:

    1. The trial and error method wastes much time, thinking energy, material means and

    even human lives.

    2. The number of ideas achieved per unit of time is few, so the problem solving process

    lasts for a long period of time. In other words, productivity of generating ideas is low.

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    3. The existing vector of psychological inertia prevents the solver from the right solution

    because it drives the mind to what is previously known.

    4. There is not a mechanism to reveal all possible variants, as a result, the right solution

    can reside beyond the trial variants.

    5. Criteria for "right" or "wrong" variants are subjective so a solver can miss appropriate

    solutions.

    6. The trial and error method has no mechanism for directing the solver's thinking

    towards the solution: the solver is unable to define the direction in which the necessary

    solution might be found. This is the fundamental disadvantage of the trial and error

    method.

    METHODS OF ACTIVATING CREATIVE THINKING

    1. The methods of activating creative thinking include forced-relationship; morphological

    analysis; check-listing; brainstorming; synectics; lateral thinking; mind-mapping... and their

    modifications and combinations.

    2. These methods have a common postulate like the following opinion said by Linus

    Pauling : "The best way to have a good idea is to have lots of ideas".

    3. Depending on a specific object to be improved some of these methods can permit to

    get billions ideas within several dozen minutes. In other words, the methods of activating

    creative thinking increase a productivity of idea generation.

    4. The main merit of these methods is their simplicity and accessibility. They can be easy

    taught, learned, digested, mastered and used.

    These methods are very appropriate for the kind of problems having a great number of possibletrials and at the same time a great number of diverse solutions such as problems concerning the

    diversifying of items, goods, models etc. See fig.3

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    Figure 3

    Culture Of Creativity And Innovation - Concepts, Applications And Cases

    . Creativity and innovation are often used as keys to the success of a business. Creativity

    is a process of producing new ideas or combining old ideas in such a way that it produces

    something unique. In todays ever changing and dynamic business environment, creativity

    and creative problem solving have become the thrust areas. For the betterment of the

    company, managers are now trying to build the culture of creativity within the organization.

    In order to bring innovation, stay at the top and gain competitive advantage, companies

    are now searching for new talents and new skills relentlessly. But the biggest challenge for

    a company lies in integrating the need for short-term results with the vision for long-term

    futuristic growth. The creativity of individuals coupled with structured and well-managed

    innovation projects create a sound base from which organizations may operate effectively

    within their inter-organizational and societal environment. The changing business scenario

    and the infallibility of some basic truths about marketing in general and brand in particular

    have prompted the creation of this book. The book emphasizes the significance of

    creativity and innovation in management. It throws light on the need for creativity inmodern-day organization. The objective of the book is to explain the importance of

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    creativity in the contemporary dynamic business environment. Further, this book

    demonstrates how to harness this creative energy and institutionalize innovation thus

    attain competitive advantage.

    Gian's genesis came about when the Honey Bee Network felt that rewarding the

    grassroots people for their creativity should look beyond the mere recognition and

    documentation of their knowledge. It should also aim towards the commercialization of

    viable innovations, so that their benefits are disseminated over a broader spectrum of the

    society and the motivation to innovate further is sustained. To achieve this, it was felt that

    a nodal agency should be created that would not only upscale these innovations but would

    also act as a clearing house of ideas by facilitating interaction among innovators,

    entrepreneurs and investors.

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    5.SWOT

    Strengths

    Leader in the marketplace

    Openness to creativity and

    innovation

    1. Income level is rising.

    2. Consumption increasing

    Weakness

    High staff turnover.

    Low minority faculty representation.

    Limited classroom space.

    1. Communication barriers.

    .

    Opportunity

    Web based instruction

    Potential faculty diversity through

    use of adjunct, instructors, & gradassts.

    Off campus programs.

    1. Development of

    infrastructure.

    Threats

    New undergraduate & graduate

    programs entering the local market.

    Alternative systems of instructions.1. Diminishing state & federal

    support.

    2. People are not ready to

    accept change easily.

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    6.CONCLUSION

    1. the purpose to prepare creativity methodologies users on a daily basis. We believe

    that learners will actually apply creativity methodologies in all aspects of their lives only

    when the program can induce inside learners the needed emotions promoting them to do

    that. So our program involves many examples, stories, cases taken from different areas of

    human activity, graphic depictions, cartoons and exercises that may inspire such

    emotions. In spite of the achieved results, there are many points we would like to make

    better, for example, teaching and training works at our Center are often overloaded so we

    lack the time for processing all obtained results, doing research and writing new textbooks

    the composition of our classes which are mixed in ages, levels of education, professions

    and positions Technological multipartner alliances are gaining popularity in recent years,

    due to their great potential for attaining innovation. The complex functioning of this type of

    collaborative forms usually relies on the creation of multiple MA teams. These teams are

    temporary project teams composed of members from different partners and are

    responsible for innovation achievements within the alliance. Understanding the innovation

    dynamics in the particular case of MA teams may have important implications for research

    and for alliance and team management.

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    7.Bibliography:-

    1. www.yahoo.com

    2. www.google.com

    3. www.wikipedia.com

    http://www.yahoo.com/http://www.google.com/http://www.wikipedia.com/http://www.wikipedia.com/http://www.google.com/http://www.yahoo.com/