WATER DAMAGEWATER DAMAGEIntegrated Restoration possesses the Integrated Restoration possesses the depth of Project Experience, Training, depth of Project Experience, Training, Expertise and Advanced Technology in Expertise and Advanced Technology in

Equipment required to handle the Equipment required to handle the broad gamut of water loss scenarios broad gamut of water loss scenarios

that you may encounter.that you may encounter.

RESIDENTIALRESIDENTIAL

COMMERCIALCOMMERCIAL

INDUSTRIALINDUSTRIAL

Integrated Restoration is a trusted, Integrated Restoration is a trusted, experienced, and proven commodity in experienced, and proven commodity in

all facets of structural drying.all facets of structural drying.

ResidentialResidential CommercialCommercial IndustrialIndustrial

It is imperative that you call Integrated It is imperative that you call Integrated Restoration immediately. Inexpensive, Restoration immediately. Inexpensive,

non-invasive restoration options available non-invasive restoration options available to a qualified Restorative Drying to a qualified Restorative Drying

Professional may dissipate as time passes. Professional may dissipate as time passes.

In Clean Water lossesIn Clean Water losses a myriad of options are available if a myriad of options are available if Integrated Restoration is brought on Integrated Restoration is brought on

site immediately. site immediately.

Some scenarios warrant In-Place DryingSome scenarios warrant In-Place Drying

Techniques and tools such as Weighted Techniques and tools such as Weighted ExtractionExtraction

Inject-i-dry wall drying equipmentInject-i-dry wall drying equipment

Heated Pressurized Wall Drying unitsHeated Pressurized Wall Drying units

High CFM LGR Dehumidifiers, and Axial High CFM LGR Dehumidifiers, and Axial air moversair movers

and trained, certified technicians,and trained, certified technicians,can make In - Place Drying a viable, can make In - Place Drying a viable,

time, money and inconvenience saving time, money and inconvenience saving option in many water loss scenarios.option in many water loss scenarios.

Commercial Structural Drying Commercial Structural Drying presents an often different set of presents an often different set of

challengeschallenges

You want to be certain that you hire a You want to be certain that you hire a firm that possesses the depth of Project firm that possesses the depth of Project

Experience, Training, Expertise and Experience, Training, Expertise and Advanced Technology in Equipment Advanced Technology in Equipment

required to handle the broad gamut of required to handle the broad gamut of water loss scenarios that you may water loss scenarios that you may

encounterencounter

Integrated Restoration personnel hold Integrated Restoration personnel hold certifications in:certifications in:

Clean Trust Certified FirmClean Trust Certified FirmWater Restoration TechnicianWater Restoration Technician

Applied Structural DryingApplied Structural DryingCommercial Drying SpecialistCommercial Drying SpecialistCarpet Cleaning TechnicianCarpet Cleaning Technician

Upholstery and Fabric Cleaning Upholstery and Fabric Cleaning TechnicianTechnician

Odor Control TechnicianOdor Control Technician

Health and SafetyHealth and Safety

Due to the direct relationship between a water Due to the direct relationship between a water loss and mold contamination, you want to be loss and mold contamination, you want to be certain that your contractor holds advanced certain that your contractor holds advanced certifications and is well experienced in mold certifications and is well experienced in mold

remediation and prevention as well.remediation and prevention as well.

Integrated Restoration personnel hold Integrated Restoration personnel hold certifications in:certifications in:

Certified Indoor EnvironmentalistCertified Indoor Environmentalist

Certified Mold RemediatorCertified Mold Remediator

Mold Remediation TrainingMold Remediation Training

Applied Microbial Remediation Applied Microbial Remediation TechnicianTechnician

Mold Remediation SupervisorMold Remediation Supervisor

MICROBIAL REMEDIATIONMICROBIAL REMEDIATIONIntegrated Restoration Integrated Restoration specializes in, and is specializes in, and is trained, certified and trained, certified and

experienced in the broad experienced in the broad spectrum of microbial spectrum of microbial

remediation challenges.remediation challenges.RESIDENTIALRESIDENTIALCOMMERCIALCOMMERCIALINDUSTRIALINDUSTRIAL

Case StudyHarry’s Home

Water Damage/Microbial

RemediationExtreme long term water damage, with

dwell time, evolves into microbial conflagration, century home.Homeowner proclaims it a

misnomer that the insurance company is an evil entity.

Harry lived alone in his century home in a western Cleveland suburb. Typical of homes

built during this time, the residence featured a central boiler and radiator steam

heat..

During the winter, Harry suffered an injury requiring hospitalization. During this time, the area experienced a spate of severe cold weather. As fate would

have it, the boiler failed.

The radiators and water pipes froze and broke. As the home was unoccupied, the

conditions went undiscovered. It was later ascertained that the water ran and the

home froze and thawed and froze again,… for nine weeks.

This scenario created atypical conditions. Upon Integrated Restoration’s arrival at the scene, they were brought into a, albeit cold, rain forest environment. Interior surfaces of the residence were at dew point. Rain was

falling within the home.

The loss had progressed from from a major water damage to a full blown microbial

remediation project. Ceilings fell. Floor lifted. Surfaces were covered with a

confligration of well established microbial growth.

Windows, doors, cabinets, and floors all Windows, doors, cabinets, and floors all succumbed to the moisture and succumbed to the moisture and

microbial damage.microbial damage.

Out of necessity, Harry interviewed his Out of necessity, Harry interviewed his prospective contractors, off site, at the prospective contractors, off site, at the

health care facility where he was health care facility where he was residing. Integrated Restoration residing. Integrated Restoration

provided Harry a digital presentation provided Harry a digital presentation illustrating the conditions at his home. illustrating the conditions at his home. Integrated Restoration also provided a Integrated Restoration also provided a detailed order of events that presented detailed order of events that presented

solutions to the challenges the loss solutions to the challenges the loss presented. presented.

Although shocked by the images, Harry was Although shocked by the images, Harry was pleased with the presentation and the pleased with the presentation and the

proposed solutions. Integrated Restoration proposed solutions. Integrated Restoration was hired and put to task.was hired and put to task.

The initial challenge posed by this project The initial challenge posed by this project was providing heat necessary to effect a was providing heat necessary to effect a

structural dry out and perform the microbial structural dry out and perform the microbial remediation. Integrated Restoration remediation. Integrated Restoration

proposed installing a forced hot air furnace proposed installing a forced hot air furnace to immediately initiate the dry out. This to immediately initiate the dry out. This

temporary furnace would then remain as the temporary furnace would then remain as the home’s permanent heat source. All parties home’s permanent heat source. All parties

agreed. The restoration commenced.agreed. The restoration commenced.

The aggressive microbial growth The aggressive microbial growth dictateddictated that substantial demolition take place. This that substantial demolition take place. This included removal of contaminated building included removal of contaminated building materials, HEPA sanding, HEPA vacuuming materials, HEPA sanding, HEPA vacuuming

and treating surfaces with an EPA and treating surfaces with an EPA registered broad spectrum disinfectant / registered broad spectrum disinfectant /

sanitizer / cleaner.sanitizer / cleaner.

Upon achieving microbial remediation and Upon achieving microbial remediation and structural dry out, to ensure a pristine structural dry out, to ensure a pristine

indoor environment, an EPA registered anti indoor environment, an EPA registered anti fungicidal coating was applied to surfaces. fungicidal coating was applied to surfaces. The demolition, however, exposed serious The demolition, however, exposed serious

framing issues that required attention.framing issues that required attention.

At At timestimes, a project’s challenges, present , a project’s challenges, present opportunities. Installation of microlams opportunities. Installation of microlams addressed framing issues. The design addressed framing issues. The design

alteration opened up the first floor. Harry alteration opened up the first floor. Harry was presented the proposals. He signed off. was presented the proposals. He signed off. As he was non-ambulatory, Harry was given As he was non-ambulatory, Harry was given

weekly digital image updates.weekly digital image updates.

Insulation and quality windows Insulation and quality windows addressed prior heat loss concerns. addressed prior heat loss concerns.

Installation of drywall clarified the look Installation of drywall clarified the look of the new first floor layout. of the new first floor layout.

The before and after of the side entry The before and after of the side entry landing illustrates the transformation landing illustrates the transformation

ongoing within.ongoing within.

The bath up demanded a new spatial The bath up demanded a new spatial layout and updating.layout and updating.

The opened dining room became an The opened dining room became an extension of the newly remodelled extension of the newly remodelled

kitchenkitchen..

Oxidized Mortised locksets on painted flat Oxidized Mortised locksets on painted flat panel doors were replaced with decorative panel doors were replaced with decorative

brass swags on stained raised panel doors to brass swags on stained raised panel doors to provide a rich, beautiful look throughout the provide a rich, beautiful look throughout the

newly refurbished homenewly refurbished home..

After selection signoffs, design build After selection signoffs, design build changes, windows, doors, painting, changes, windows, doors, painting,

cabinetry, flooring and trim, the completed cabinetry, flooring and trim, the completed project was a dramatic upgrade over the project was a dramatic upgrade over the original home. Harry had overseen all of original home. Harry had overseen all of

this from a hospital room with weekly this from a hospital room with weekly progress photos. When he came out to progress photos. When he came out to

visually survey the final project, Harry was visually survey the final project, Harry was pleased with his choices. Harry shed tears pleased with his choices. Harry shed tears

of joy with how well his home turned out and of joy with how well his home turned out and how well he had been treated.how well he had been treated.

At the onset of this project, one of the At the onset of this project, one of the first sign offs by Harry was a release first sign offs by Harry was a release

authorizing the disposal of his contents. authorizing the disposal of his contents. This was necessary to facilitate the This was necessary to facilitate the repairs. Tables, chairs, furnishings, repairs. Tables, chairs, furnishings,

clothing and bags and bags of personal clothing and bags and bags of personal contents were removed from the home contents were removed from the home

and placed in dumpsters.and placed in dumpsters.

As protocol, Integrated Restoration took As protocol, Integrated Restoration took detailed photos and a video documenting detailed photos and a video documenting

the contents on site. The insurance carrier the contents on site. The insurance carrier was informed of the documentation. The was informed of the documentation. The carrier hired an independent vendor who carrier hired an independent vendor who

came to Integrated Restoration’s offices and came to Integrated Restoration’s offices and evaluated the disposed contents. At the end evaluated the disposed contents. At the end of the loss, to his great surprise, the carrier of the loss, to his great surprise, the carrier

notified Harry that he had a contents notified Harry that he had a contents settlement coming. In his absence his settlement coming. In his absence his

contractor and his insurance company had contractor and his insurance company had looked out for him. looked out for him.

When all was said and done this When all was said and done this Integrated Restoration project involved Integrated Restoration project involved a major residential structural dry out, a major residential structural dry out,

full scale microbial remediation, design full scale microbial remediation, design build, framing, doors, windows, build, framing, doors, windows,

flooring, drywall, paint, staining, flooring, drywall, paint, staining, cabinetry, trim, electrical, plumbing cabinetry, trim, electrical, plumbing

and HVAC.and HVAC.Harry Expressed his thanks to the city Harry Expressed his thanks to the city

officials who reported the loss, the officials who reported the loss, the adjuster who assisted him, the contents adjuster who assisted him, the contents management company, and Integrated management company, and Integrated

Restoration who provided such a Restoration who provided such a positive experience in a difficult positive experience in a difficult

disaster scenario.disaster scenario.