This is our culture

Presented by

#culturecode

Our rules are easy

1. We are Committed2. Customer satisfaction is our priority3. We value our customers’ time and

our time4. We take it personal

WE ARE COMMITED

• Committed to be a source of knowledge for our customers• Committed to deliver results• Committed to help the customers

solving their problems

• Committed to keep their equipment running• Committed to do our best• Committed to grow with our customers• Committed to always give excellent

customer service• Committed to do our job with love and

passion

CUSTOMER SATISFACTION IS OUR PRIORITY

• We are passionate about customer service and customer interaction

• We have a professionally trained sales and customer service team

• We always look for options so our customers can choose

• We offer great products so our customers are happy

TIME IS VALUABLE

“Time is more value than money. You can get more money, but you cannot get more time”

Jim Rohn

We think that customers should not be looking around for the parts they need, they don’t have time for that and their job is not to be buyers, their job is to keep production running

WE TAKE IT PERSONAL

Our customers’ problem is our problem and we are there to help, whether is something that we carry or something that we need to learn about, we do it and get things done