week 2_dr. paul tsui

* Opportunities and Prospects of Logistics Industry

Ir Dr Paul TsuiSeptember 11, 2013Presentation byChairmanFederation Asia Pacific Aircargo Association (FAPAA)HongKong Association of Freight Forwarding & Logistics (HAFFA)

*AgendaServices specificationCurrent Environment Education & Training11 September 2013Employment OpportunityQ & A

Hong Kongs StrengthsWorld class infrastructureMulti-modal connectivityReliable and efficient workforceClean Government

*

Hong Kongs StrengthsOpen and business-friendly environmentRule of law and independent judiciaryFree flow of capital and informationLevel playing fieldA simple and low tax regimeTransparent, efficient customsFree port

*

Support from ChinaChina fully supports Hong Kong to develop its logistics services and remains an international maritime centre in its 12th National Five-year Plan.In particular, China supports Hong Kong to develop into a high-value goods inventory management and regional distribution centre.

*

Hong Kong PortWorlds third busiest port in 2011, handled 24.4 million TEUsMajor modes of operations:Container terminals;River Trade Terminal;Public cargo working areas; Mid-stream operationsAbout 440 sailings per week to 500 destinations worldwide

*

Current Situation Ocean Freight*Source: Containerization

Rank2004200520062007200820092010201120121Hong Kong

21 984Singapore

23 192Singapore

24 792Singapore

27 936Singapore

29 918Singapore

25 867Shanghai

29 069Shanghai

31 739Shanghai

32 5292Singapore

21 329Hong Kong 22 602Hong Kong

23 539Shanghai

26 152Shanghai

28 006Shanghai

25 002Singapore

28 431Singapore

29 938Singapore

31 6493Shanghai

14 554Shanghai

18 084Shanghai

21 719Hong Kong

23 998Hong Kong

24 494Hong Kong

21 040Hong Kong

23 699Hong Kong

24 384Hong Kong

23 1174Shenzhen

13 659Shenzhen

16 197Shenzhen

18 470Shenzhen

21 099Shenzhen

21 471Shenzhen

18 250Shenzhen

22 510Shenzhen

22 571Shenzhen

22 9415Busan

11 492Busan

11 843Busan

12 039Busan

13 261Busan

13 453Busan

11 980Busan

14 194Busan

16 185Busan

17 0466Kaohsiung

9 714Kaohsiung

9 471Kaohsiung

9 775Rotterdam

10 791Dubai

11 827Guangzhou

11 200Ningbo

13 147Ningbo

14 719Ningbo

16 1757Rotterdam

8 292Rotterdam

9 288Rotterdam

9 653Dubai

10 653Guangzhou

11 001Dubai

11 124Guangzhou

12 546Guangzhou

1 250Guangzhou

14 547

Efficient Port Operation Nine container terminals at Kwai Tsing A total of 24 berths operating round-the-clock36-40 crane movements per houraverage turnaround time for each container vessel at terminals is estimated to be around 10 hours

*

Support from HKSAR GovernmentMeasures to strengthen Hong Kong PortActively studying the development of a new container terminal in Tsing YiDredging the Kwai Tsing Container Basin and its approach to 17 metres*

An Aviation Hub

Worlds #1 airport in terms of international cargo since 1996Handled 3.94 million tonnes of cargoes in 2011 worlds busiest cargo airport6 000 flights per week to about 160 destinations worldwide, including around 40 cities in China

*

Current Situation Air freight*Source: Airport Council International

World Class Air Cargo Terminals

Three air cargo terminals - total designed capacity of about 4.8 million tonnes per year

A new air cargo terminal with a designed capacity of 2.6 million tonnes per year is scheduled for completion by early 2013 *

Strengthening Hong Kong as an Aviation HubAirport midfield development project underway to provide additional cargo standsDeveloping a three-runway System at Hong Kong International Airport*

Way ForwardHK to maintain its role as the regional logistics hub and as a supply chain base for high value products and services*

*

BEST LOGISTICS PERFORMERS

201220102007RankRankRankSINGAPORE121HONG KONG2138FINLAND31215GERMANY413NETHERLANDS542DENMARK61613BELGIUM7912JAPAN876U.S.91514U.K.1089Source: World Bank, web.worldbank.org

warehousingdistribution ProductionMaterials managementInbound LogisticSupply managementImportTransportGathering and consolidationReceiving Planning and replenishment of raw materials & auxiliary materialsExpediting Production line feedingOrder preparationSpare parts managementWarehouse managementPackagingLabelingVendor Management InventoryInternational & domestic deliveryCustom servicesCross-dockingSpare parts management and distributionSpecialized distributionPackages design and realizationHub Distribution

Service Customization*

Wine Regional Distribution*EUBondedWarehouseEUVineyardsHKGRegionalDistributionSZXDistributionCentreSHADistributionCentreAsia PacificcountriesEUVineyardsEUVineyards

Services CharacteristicsRFID Monitoring from the point of origin till end user both temperature and humidity Capability in handle both wine & hard liquor Temperature Controlled WarehouseTemperature Controlled Local DeliveryReal Time Inventory Control with electronic data Interchange capabilityWine Promotion Exhibition, Wine Tasting, & Wine Dinner

*

Regional Hub Distribution*Korea/JapanIndonesia/MalaysiaChinaVietnam/Thailand

Regional Distribution CentreWarehouse CapabilitiesPick & Pack, Sorting, Labeling General Storage ServicesGarment on Hangers Temperature Controlled Room *

Standardization & Best Practices in Training*

HR Reference *

OperationsCustomer ServiceSalesAdministrationManagerManagerManagerManagerAssistant ManagerAssistant ManagerAssistant ManagerAssistant ManagerSupervisor SupervisorSupervisorSupervisorClerk/Operative StaffClerk/Operative StaffClerk/Operative StaffClerk/Operative Staff

*Example

121ManagerforOperation ManagementIn charge of enforcing the strategies, guidelines and targets in the operation of the establishment. Jobs/responsibilities/tasks including part or all (but not limited to) the following:-Evaluate and calculate workload for cargo handling*LOCUCT402AMonitor the performance of contractors*LOCUOM401ADesign and prepare tenders*LOCUOM402APrepare proposals*LOCUOM403ARepresent the company to perform obligations in trade associations and liaise with relevant organizations*LOCUOM404ASettle labour disputes in a company*LOCUOM405AMonitor the performance of suppliers*LOCUOM407AApply simulation technique to test efficiency of operation*LOCUOM408A

Education & Training*Vocational Training Program for the Freight Logistics Sector (VTP) Co-organized by HAFFA & CILTHK & Sponsor by HK Logistics Development Council Air freight Module Module one IntroductionModule two Cargo DocumentationModule three Airfreight Operational Supervisory Training (QF SCS level 4) July 2012Module four Airfreight Operational Managerial Training (QF SCS level 4) Nov 2012Ocean freight ModuleIntroductionNVOCC SOP (Customer Service)Executive Certificate in Shipping Practice (QF SCS level 4) July 2012Executive Certificate in Warehouse Distribution (QF SCS level 4) Nov 2012

*Overall commentModule 1 & 2: Summary of Feedback (Airfreight)Does your employer subsidize your course fee?

Open

RD11VTPM204

No. of participants32

I. Comments on the Programme:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment

1Queuing time on the course application21712000

2Total course hours (If you are unsatisfied, please circle ONE : too short/ too long)01214410

3Course content21613000

4Understanding of course materials11813000

5Practicability of the course21911000

6Quality of teaching materials or PowerPoint notes0219200

7Group discussions11112102

II. Comments on Lecturers:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment

1Teaching attitude, technique or communication skills5188100

2Subject knowledge and preparation3218000

3Answer enquiries or pay attention to special needs of individual student71411000

III. Comments on Tests/Exams:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment

1Arrangement21711101

2Duration (If you are unsatisfied, please circle ONE : too short/ too long)11713001

IV. Comments on the Venue and the Facilities:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment

1Accessibility of the venue11812100

2Environment of the venue21712100

3Facilities (teaching equipment, lighting, air-conditioning and toilets)11614100

If you are unsatisfied, please specify:

V. Overall comment:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment

Overall comment:21811100

VI. Support from Employer:NoView as normal work daysAllow early LeaveOffer paid- leave

1Does your employer make special arrangement for you to attend the course?18680

NoYes, less than 50%Yes, 51%-99%Yes, 100%

2Does your employer subsidize your course fee?60125

VII. My other views:Meeting the basic requirement of my workIncrease the chance of promotionIncrease my competitiveness in the industrySelf-enhancementOthersN.A.

1My expectation(s) for this course(s) is/are before the start of the class:18791812

After the course, I found thatStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeDon't know

2This course meets my expectation.11712200

3The objectives of this course are met.21713000

4This course can raise the skill talents of my work.11911100

5This course can increase the confidence of my work.21911000

6This course can improve my work attitude.01816201

7I will recommend this course to others.3208100

8This course fulfils my immediate needs.31216100

YesNo

9Will you consider taking advanced module(s) in future?311

10Will you introduce this training programme to your friends/colleagues?293

RD10VTPM101















1Arrangement6103000























YesNo

9Will you consider taking advanced module(s) in future?171(depend on the detailed content of advanced module)


RD10VTPM102






































YesNo



RD10VTPM104















1Arrangement171000























YesNo



RD10VTPM105















1Arrangement2122000























YesNo



RD10VTPM106















1Arrangement451000























YesNo



RD11VTPM101















1Arrangement280000























YesNo



RD11VTPM103






































YesNo



RD11VTPM105


I. Comments on the Programme:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment








II. Comments on Lecturers:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment




III. Comments on Tests/Exams:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment

1Arrangement920200


IV. Comments on the Venue and the Facilities:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment





V. Overall comment:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment








After the course, I found thatStrongly AgreeAgreeDisagreeStrongly DisagreeDon't know








YesNo

9Have you attended any previous VTP courses (eg. M1)?424

SMEEnterprise

10The company size of the students1119

YesNo



WeekdaysWeekends

13Which period of time you would like to attend this training programme?1910

RD12VTPM101















1Arrangement36000























YesNo


SMEEnterprise


YesNo



WeekdaysWeekends


Close

Total










II. Comments on Lecturers:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0




III. Comments on Tests/Exams:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0



IV. Comments on the Venue and the Facilities:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0




If you are unsatisfied, please specify:0

V. Overall comment:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0


VI. Support from Employer:NoView as normal work daysAllow early LeaveOffer paid- leave0


NoYes, less than 50%Yes, 51%-99%Yes, 100%0


VII. My other views:Meeting the basic requirement of my workIncrease the chance of promotionIncrease my competitiveness in the industrySelf-enhancementOthersN.A.0


0

After the course, I found thatStrongly AgreeAgreeDisagreeStrongly DisagreeDon't know0








YesNo0


SMEEnterprise0


YesNo0



WeekdaysWeekends0


Raw Data






































YesNo


SMEEnterprise


YesNo



WeekdaysWeekends


&F

Process



1Queuing time on the course application13%54%22%2%1%0%91%

2Total course hours9%55%26%5%3%0%97%

3Course content15%59%22%1%0%0%97%

4Understanding of course materials15%64%19%0%0%0%97%

5Practicability of the course or powerpoint notes14%58%25%1%0%0%98%

6Quality of teaching materials17%58%22%2%0%0%98%

7Group discussions13%45%31%4%2%0%94%

II. Comments on Lecturers:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

1Teaching attitude, technique or communication skills29%56%12%1%0%0%98%

2Subject knowledge and preparation33%54%11%0%0%0%98%

3Answer enquiries or pay attention to special needs of individual student32%52%15%0%0%0%98%

III. Comments on Tests/Exams:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

1Arrangement18%60%20%1%0%0%98%

2Duration13%58%24%2%0%0%96%

IV. Comments on the Venue and the Facilities:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

1Accessibility of the venue16%48%29%6%0%0%98%

2Environment of the venue15%53%28%3%0%0%98%

3Facilities13%53%29%4%0%0%98%

If you are unsatisfied, please specify:0%

V. Overall comment:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

Overall comment:14%58%17%1%1%0%91%

VI. Support from Employer:NoView as normal work daysAllow early LeaveOffer paid- leave0%

1Does your employer make special arrangement for you to attend the course?50%27%17%2%95%

NoYes, less than 50%Yes, 51%-99%Yes, 100%0%

2Does your employer subsidize your course fee?18%3%5%69%95%

VII. My other views:Meeting the basic requirement of my workIncrease the chance of promotionIncrease my competitiveness in the industrySelf-enhancementOthersN.A.0%

1My expectation(s) for this course(s) is/are before the start of the class:51%17%41%51%2%7%167%

0%

After the course, I found thatStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeDon't know0%

2This course meets my expectation.13%64%19%2%0%0%97%

3The objectives of this course are met.17%61%19%0%0%0%96%

4This course can raise the skill talents of my work.13%60%21%2%1%0%96%

5This course can increase the confidence of my work.13%58%25%1%1%0%97%

6This course can improve my work attitude.12%55%28%4%0%0%98%

7I will recommend this course to others.16%59%21%1%0%0%96%

8This course fulfils my immediate needs.13%51%30%3%1%0%96%

YesNo0%

9Have you attended any previous VTP courses (eg. M1)?17%83%

SMEEnterprise

10The company size of the students32%68%

YesNo

11Will you consider taking advanced module(s) in future?90%5%95%

12Will you introduce this training programme to your friends/colleagues?90%6%96%

WeekdaysWeekends

13Which period of time you would like to attend this training programme?68%32%

Chart I 1-7

0.130.5350.2150.0150.010

0.0850.550.2550.050.0250

0.150.590.220.0100

0.1450.640.185000

0.140.5750.250.0100

0.1650.5750.220.0200

0.1250.4450.310.040.0150

Extremely Satisfied

Satisfied

Neutral

Unsatisfied

Extremely Unsatisfied

No Comment

Chart II 1-3

0.290.560.1150.0100

0.330.540.105000

0.3150.5150.145000

Extremely Satisfied

Satisfied

Neutral

Unsatisfied


No Comment

Chart III 1-2

0.1750.5950.20.00500

0.130.5750.240.01500

Extremely Satisfied

Satisfied

Neutral

Unsatisfied


No Comment

Comments on Tests/Exams

Chart IV 1-3

0.1550.480.2850.05500

0.1450.5250.280.02500

0.1250.530.2850.03500

Extremely Satisfied

Satisfied

Neutral

Unsatisfied


No Comment

Comments on the Venue and the Facilities

Chart V

0.14

0.58

0.17

0.005

0.01

0

Overall comment:

Extremely Satisfied15%

Extremely Unsatisfied1%

Chart VII

0.505

0.17

0.405

0.505

0.015

0.07

My expectation(s) for this course(s) is/are before the start of the class:

Increase my competitiveness in the industry, 43%

Increase the chance of promotion, 16%

Meeting the basic requirement of my work, 49%

Self-enhancement, 51%

Chart VI 1

0.495

0.27

0.17

0.015

Does your employer make special arrangement for you to attend the course?

Chart VI 2

0.18

0.03

0.05

0.685

Does your employer subsidize your course fee?

Yes, subsidizeless than half of course fee 4%

Yes, Full Subsidy 69%

Yes, subsidize more than half but not the full amount of the course fee 5%

Chart VII 2-8

0.1250.6350.1850.0200

0.1650.6050.185000

0.130.60.210.0150.0050

0.130.580.2450.010.0050

0.1150.5450.280.0400

0.160.5850.2050.0100

0.1250.5050.2950.0250.0050

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Don't know

Chart VIII

0.16666666670.8333333333

0.90.05

0.8950.06

Yes

No

Chart VII 11-12

0.90.05

0.8950.06

Yes

No

Will you introduce this training programme to your friends/colleagues?

Chart VIII 13

0.6756756757

0.3243243243

Which Period of time you would like to attend this training (since Oct 2011 for 2 classes only)

Chart IX

0.3157894737

0.6842105263

Open

RD11VTPM204






































YesNo



RD10VTPM101















1Arrangement6103000























YesNo



RD10VTPM102






































YesNo



RD10VTPM104















1Arrangement171000























YesNo



RD10VTPM105















1Arrangement2122000























YesNo



RD10VTPM106















1Arrangement451000























YesNo



RD11VTPM101















1Arrangement280000























YesNo



RD11VTPM103






































YesNo



RD11VTPM105















1Arrangement920200























YesNo


SMEEnterprise


YesNo



WeekdaysWeekends


RD12VTPM101















1Arrangement36000























YesNo


SMEEnterprise


YesNo



WeekdaysWeekends


Close

Total










II. Comments on Lecturers:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0




III. Comments on Tests/Exams:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0



IV. Comments on the Venue and the Facilities:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0




If you are unsatisfied, please specify:0

V. Overall comment:Extremely SatisfiedSatisfiedUnsatisfiedExtremely UnsatisfiedNo Comment0


VI. Support from Employer:NoView as normal work daysAllow early LeaveOffer paid- leave0


NoYes, less than 50%Yes, 51%-99%Yes, 100%0


VII. My other views:Meeting the basic requirement of my workIncrease the chance of promotionIncrease my competitiveness in the industrySelf-enhancementOthersN.A.0


0

After the course, I found thatStrongly AgreeAgreeDisagreeStrongly DisagreeDon't know0








YesNo0


SMEEnterprise0


YesNo0



WeekdaysWeekends0


Raw Data






































YesNo


SMEEnterprise


YesNo



WeekdaysWeekends


&F

Process



1Queuing time on the course application13%54%22%2%1%0%91%

2Total course hours9%55%26%5%3%0%97%

3Course content15%59%22%1%0%0%97%

4Understanding of course materials15%64%19%0%0%0%97%

5Practicability of the course14%58%25%1%0%0%98%

6Quality of teaching materials17%58%22%2%0%0%98%

7Group discussions13%45%31%4%2%0%94%

II. Comments on Lecturers:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

1Teaching attitude, technique or communication skills29%56%12%1%0%0%98%

2Subject knowledge and preparation33%54%11%0%0%0%98%

3Answer enquiries or pay attention to special needs of individual student32%52%15%0%0%0%98%

III. Comments on Tests/Exams:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

1Arrangement18%60%20%1%0%0%98%

2Duration13%58%24%2%0%0%96%

IV. Comments on the Venue and the Facilities:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

1Accessibility of the venue16%48%29%6%0%0%98%

2Environment of the venue15%53%28%3%0%0%98%

3Facilities13%53%29%4%0%0%98%

If you are unsatisfied, please specify:0%

V. Overall comment:Extremely SatisfiedSatisfiedNeutralUnsatisfiedExtremely UnsatisfiedNo Comment0%

Overall comment:14%58%17%1%1%0%91%

VI. Support from Employer:NoView as normal work daysAllow early LeaveOffer paid- leave0%

1Does your employer make special arrangement for you to attend the course?50%27%17%2%95%

NoYes, less than 50%Yes, 51%-99%Yes, 100%0%

2Does your employer subsidize your course fee?18%3%5%69%95%

VII. My other views:Meeting the basic requirement of my workIncrease the chance of promotionIncrease my competitiveness in the industrySelf-enhancementOthersN.A.0%

1My expectation(s) for this course(s) is/are before the start of the class:51%17%41%51%2%7%167%

0%

After the course, I found thatStrongly AgreeAgreeNeutralDisagreeStrongly DisagreeDon't know0%

2This course meets my expectation.13%64%19%2%0%0%97%

3The objectives of this course are met.17%61%19%0%0%0%96%

4This course can raise the skill talents of my work.13%60%21%2%1%0%96%

5This course can increase the confidence of my work.13%58%25%1%1%0%97%

6This course can improve my work attitude.12%55%28%4%0%0%98%

7I will recommend this course to others.16%59%21%1%0%0%96%

8This course fulfils my immediate needs.13%51%30%3%1%0%96%

YesNo0%

9Have you attended any previous VTP courses (eg. M1)?17%83%

SMEEnterprise

10The company size of the students32%68%

YesNo

11Will you consider taking advanced module(s) in future?90%5%95%

12Will you introduce this training programme to your friends/colleagues?90%6%96%

WeekdaysWeekends

13Which period of time you would like to attend this training programme?68%32%

Chart I 1-7

0.130.5350.2150.0150.010

0.0850.550.2550.050.0250

0.150.590.220.0100

0.1450.640.185000

0.140.5750.250.0100

0.1650.5750.220.0200

0.1250.4450.310.040.0150

Extremely Satisfied

Satisfied

Neutral

Unsatisfied


No Comment

Comments on the Programme

Chart II 1-3

0.290.560.1150.0100

0.330.540.105000

0.3150.5150.145000

Extremely Satisfied

Satisfied

Neutral

Unsatisfied


No Comment

Comments on Lecturers

Chart III 1-2

0.1750.5950.20.00500

0.130.5750.240.01500

Extremely Satisfied

Satisfied

Neutral

Unsatisfied


No Comment

Comments on Tests/Exams

Chart IV 1-3

0.1550.480.2850.05500

0.1450.5250.280.02500

0.1250.530.2850.03500

Extremely Satisfied

Satisfied

Neutral

Unsatisfied


No Comment

Comments on the Venue and the Facilities

Chart V

0.14

0.58

0.17

0.005

0.01

0

Overall comment:

Overall comment

Extremely Satisfied17%

Extremely Unsatisfied1%

Chart VII

0.505

0.17

0.405

0.505

0.015

0.07

My expectation(s) for this course(s) is/are before the start of the class:

Increase my competitiveness in the industry, 43%

Increase the chance of promotion, 16%

Meeting the basic requirement of my work, 49%

Self-enhancement, 51%

Chart VI 1

0.495

0.27

0.17

0.015

Does your employer make special arrangement for you to attend the course?

Chart VI 2

0.18

0.03

0.05

0.685

Does your employer subsidize your course fee?

(Yes 51%-99%) 5%

(Yes) Full Subsidy72%

No 19%

(Yesless than 50%)4%

Chart VII 2-8

0.1250.6350.1850.0200

0.1650.6050.185000

0.130.60.210.0150.0050

0.130.580.2450.010.0050

0.1150.5450.280.0400

0.160.5850.2050.0100

0.1250.5050.2950.0250.0050

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

Don't know

After the course, I found that:

Chart VIII

0.16666666670.8333333333

0.90.05

0.8950.06

Yes

No

Chart VII 11-12

0.90.05

0.8950.06

Yes

No

Will you introduce this training programme to your friends/colleagues?

Chart VIII 13

0.6756756757

0.3243243243

Which Period of time you would like to attend this training (since Oct 2011 for 2 classes only)

Chart IX

0.3157894737

0.6842105263

*Module 1 & 2: Summary of Feedback (oceanfreight)Does your employer subsidize your course fee?Overall comment

Sheet4

No. of evaluation form received:21(from 1705A to 1705B, 2 classes)

























NoYes, less than 50%Yes, 51%-99%Yes

week 2_dr. paul tsui

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