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Yamaha Electronics (Suzhou) Co., Ltd
e-Procurement Supply Chain Management
Trading Partners Engagement (TPE) Seminar
28 October 2013, Monday
Presented By: Ms. Chris YOU
Helpdesk & Customer Care
2
Kindly Change Your Mobile Phone to Silent Mode
(No Ringing Tone / Vibration OK)
Thank You.
Before We Proceed…~ Gentle Reminder…
IntroductionSeminar Agenda
• About ECnet• Summary & Benefits• User Briefing
− Getting Started− Solution Overview
− e-Procurement Solution Structure− Forecast Management (Delivery Forecast)− PO Management− DA Management − DO Management − GRN Management− Delivery Report
− Common Functions• Trading Partner Engagement (TPE) Program• Helpdesk & Customer Care
Duration = 1.5 hours
Slides = 90+
ECnet is a Global Information Technology Solution company that focuses on areas such as :
Supply Chain Management
Solutions
Supply Chain Management
SolutionsEnterprise SolutionsEnterprise Solutions
IT Application Development &
Support
IT Application Development &
SupportIT ConsultingIT Consulting
El Dorado Hills, California (HQ)
Salt Lake City, Utah
Netherlands
Chennai
Pune
Noida
Singapore (HQ)
Kuala Lumpur
Bangkok Shanghai Tokyo
ECnet SCM & Enterprise solutions used in 19 countries by over 3,840users operating for 1,173 organizations.
Financially Sound. R Systems group revenue more than US$80 million in
year 2010.
Resources share around global with
expertise in different modules/fields.
DatabaseDatabase
IT ConsultingIT ConsultingProfessional Services .
Business Process Outsourcing .
Domain Expertise Consulting .
Training .
Helpdesk Support .
Integrated Product Lifecycle Management (IPLM) .
TechnologyTechnology
Manufacturing | Logistics | Hi-Tech | F.M.C.G. | Healthcare | Automotive | Retail ChainManufacturing | Logistics | Hi-Tech | F.M.C.G. | Healthcare | Automotive | Retail Chain
Supply Chain ManagementSolutions
Supply Chain ManagementSolutions
. Supply Chain Optimization
. Enterprise Procurement Optimization
. Logistics Optimization
. Inventory Optimization
. Sourcing Optimization
IT Application Development & Support
IT Application Development & Support
. Customized Application Development & Maintenance
. Mobility Application Development/Consultation
. Open Source Application Development/Consultation
. e-Portal Solution
. e-Workflow Solution
Enterprise SolutionsEnterprise Solutions
Enterprise Resource Planning .
Warehouse Management .
Advance Planning & Scheduling .
Demand Planning .
Business Intelligence .
Corporate Performance Management .
Hitachi (HEPM) extends appreciation for ECnet’s dedicated & long‐standing support. ‐ August 2010
Infor Gold Partner Award 2009
Infor Asia Pacific Partner Awards 2008
Yamaha (YEM) Certificate of Appreciation (2013)
Hitachi (HEPM) Certificate of Appreciation – February 2008
Infor Gold PartnerOf the Year (March 2008)
Pioneer awards ECnetSpecial Award – July 2006
Internet World Asia Industry Awards (March 2000), Best Internet Company, Best B2B Site, Internet Visionary of the
Year ‐TK Wong
Singapore’s Inaugural e50.com Award (November 2000)
Clinched 1st Position
Enterprise Server
24x7 Data Centre Monitoring
48 Hour Standby Power Generator
Advanced Network Command Centre
Enterprise Database
Class 1A Data CentreClass 1A Data Centre
Features• ECnet Servers are housed in Professionally operated Class A IDC
facility (Equinix). • 24x7 Data Centre Monitoring• Dual power feeds, from two different power stations, to each rack.
40-Hour Standby Power Generator• Multiple leased circuit connectivity to the Internet from various
telecommunications providers for speed, diversity and reliability• Scheduled backup of critical servers are carried out daily.• Smart card access controls for both entry and exit• Sun Microsystems Enterprise Server• Oracle Enterprise Database• Certified to meet Sun’s Data Centre Specification (SunTone)
ECnet Class A Data CentreECnet Class A Data Centre
Customer can contact ECnet Global Helpdesk team via telephone listed below during support hours :
(Japanese)
Digitized DocumentsDigitized Documents
To This
Laptop
Digitize
And
AutomateCheck1
From This
PO ManagementDelivery & Logistics
Management
Forecast Management
CSV
XML
Web
Backend• Validation• Business Intelligence• Consolidation/Split• Workflow
Buyer formats
+http/https
Rosetta
Net
EDI
EDI Engine
Reduce Trading Partner’s Cost of Supply Chain Integration
Firewall
Terminal Server
Terminal Server
Terminal Server
Terminal Server
Terminal Server
Multiplexer
Router
Hub
Reduce Cost of EDI Integration with TPReduce Cost of EDI Integration with TP
•Integrated Web-based System Platform− One-to-many connectivity between Buyer, Suppliers regardless of
geographical boundaries.− Facilities value chain collaboration with scalable workflow
•Supply Chain Process Monitoring− Monitor data transmission (e.g. PO, Forecast) and suppliers’ web
response action tracking.− Process monitoring with e-mail alerts & notifications. − View history data (previous revised PO, revised Forecast)
•Online Data transformation − Online creation of business document such as DO, Invoice − Reduces redundant data re-entry and human error
•Proven security infrastructure.•Solution offered on a Zero Footprint basis. Hosted at ECnet data centers. No investment in hardware, biz browser and maintenance
Features & Benefits of EFeatures & Benefits of E--Pro SolutionPro Solution
•No Special Software/Hardware Requirements•Global, Real-time & 24x7 Availability•Secured
− Secured login/website/servers, document history•Global Networking / Trading Communities
− Trade in a global community of 1000++ trading partners (from America, Europe, Asia…)
•Global Helpdesk & Customer Care•Scalability at no cost
− New message/documents implementation with no increase in subscription
Summary & BenefitsSummary & Benefits~ At A Glance~ At A Glance
User BriefingUser Briefing~ Focus of the Day~ Focus of the Day
• What you will focus & learn today
− YES e-Procurement Solution Features− Your role as YES trading partners (Vendors/Suppliers) via ECnet
eSCM Global trading community− User Manuals, Slides − Need help! Who to contact− How To Get Onboard ECnet eSCM Global Trading Community
ee--Procurement Procurement Requirements Requirements ~ ~ What I Need to Use eWhat I Need to Use e--ProcurementProcurement??
• Hardware and Software Requirementso PC (Pentium or equivalent) / MACo Internet access (Broadband, ISDN, Lease line etc…)o PC Compatible OS system
• MS Windows OS, Mac OS, Unixoo Web Browser Web Browser
•• Mozilla Firefox, Microsoft Internet Explorer v8 or higherMozilla Firefox, Microsoft Internet Explorer v8 or higheroo EE--mailmail
•• Any leading commercial email software (Any leading commercial email software (MSMS--Outlook / Outlook / Windows Live Windows Live MailMail, IBM Lotus Notes, IBM Lotus Notes, etc, etc……))
•• Email in Text or HTML formEmail in Text or HTML formatat
ee--Procurement Solution BriefingProcurement Solution Briefing
Supplier
Forecast Management
V4.0 SCM Portal
DA /JIT
DO/ASN
GRN
Minicomputer
Web Access
PO Management
Delivery & LogisticsManagement
DF,DF-C
DF-R
DF,DF-CDF-R
PO, PO-C PO-R
PO, PO-C PO-R
DA,/JIT DA/JIT-RDA/JIT-R
DO/ASN
GRN
SAP/NEC
Yamaha
Delivery
Receiving Barcode Printing
Web View/DownloadEDI UploadEDI DownloadWeb Input/Creation
Forecast Management
PO Management
Physical Flow
Buyer
Delivery & Logistics Management
Suppliers
ee--Procurement ModulesProcurement Modules
ee--Procurement Procurement –– LoginLogin
STEP 1ECnet Corporate Website & Login Page
1. Navigate to ECnet corporate website www.ecnet.com/nvlogin
2. Enter “Login ID”
3. Enter “Password”
4. Enter “Verification Code”
5. Click on <Login> button to proceed
ee--Procurement Procurement –– LoginLogin
STEP 2Dashboard Page
At a glance, you can see an overview of the documents and their corresponding status, count etc…
Forecast Management
PO Management
Physical Flow
Buyer
Delivery &Logistics Management
Suppliers
Forecast ManagementForecast Management
33Business Rules Business Rules
•Yamaha MRP system generates maximum 6 months of weekly forecast data to ECnet. ECnet shall display and aggregate the Forecast qty at weekly and monthly basis.• Yamaha forecast consisting of both Electronics and Mechanical forecast will be uploaded once a week.• Suppliers will receive timely reminders that they are required to read the Forecast sent by buyers.• Supplier login ECnet system and view Forecast data from web.• Supplier will only see 1 latest Forecast document for 1 unique Supplier Code.• When a new forecast has been transmitted to ECnet, the old forecast will be replaced with the latest forecast. User may view the previous forecast by using the Document Revision History screen.• When the Forecast document is confirmed by supplier, ECnet shall update the Forecast status to CONFIRMED.• ECnet will allow suppliers to download Forecast information in a PDF/Excel file format.• An e-mail for unread Delfor serves to alert Suppliers that Forecast has not been READ in ECnet system after 2 calendar days.• An e-mail for unresponded Delfor serves to alert both Buyers and Suppliers that Forecast has not been CONFIRMED in ECnet system after 3 calendar days.
Email notification of New DelFor
Supplier login to ECnet and view Forecast online
MRP run and Delivery Forecast
sent to ECnet
Buyer Suppliers
Forecast ManagementForecast Management
Email notification of UnRead DelForafter 2 calendar
days
Buyer Suppliers
Forecast ManagementForecast Management
Email notification of UnResponded(Confirmed)
DelFor after 3 calendar days
Buyer Suppliers
Forecast ManagementForecast Management
STEP 1Looking for New DelFor
Click on Delivery Forecast count under [TO DO > DF]
Delivery ForecastDelivery Forecast~~ New New DelForDelFor
Delivery ForecastDelivery Forecast~ ~ Selecting Selecting DelForDelFor
STEP 2Selecting DelFor
Select and click on appropriate DelFor number hyperlink under <Document No> column
STEP 3Reading Weekly Forecast
1. Click on <Export As> button if you want to download DelFor in Excel or PDF file formatsORClick on <Monthly> to view Monthly Forecast
2. Click on <Confirm> to proceed
Delivery ForecastDelivery Forecast~~ Reading Reading Weekly ForecastWeekly Forecast
Delivery ForecastDelivery Forecast~ ~ Reading Reading Monthly ForecastMonthly Forecast
STEP 4Reading Monthly Forecast
1. Click on <Export As> button if you want to download DelFor in Excel or PDF file formats
ORClick on <Weekly> to view Weekly Forecast
2. Click on <Confirm> to proceed
Forecast Management
PO Management
Physical Flow
Buyer
Delivery &Logistics Management
Suppliers
PO ManagementPO Management
44Business Rules 1Business Rules 1
• Yamaha run MRP and transmit approved PO/POC data to ECnet .• Suppliers will receive timely reminders that they are required to
response to the PO, and POC sent by buyers.• Supplier login ECnet system and view or download PO• System will highlight the revised fields (Delivery Date, Unit Price,
Order Qty). • Suppliers are allowed to respond fully or partially to the PO and
perform the following actions on the PO Delivery Schedule : o Confirm
Indicate that the Supplier could Confirms on the PO Delivery Schedule.
o Counter-Propose Indicate that the Supplier wants to Counter-Propose to the PO Delivery Schedule.
o On Hold Indicate that the supplier neither Confirms nor Counter-Propose to the PO Delivery Schedule.
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• Suppliers are allowed to Confirm once for each PO, no limitation on the no of times for PO Counter-Propose and PO On Hold.
• Supplier can only Counter-Propose Delivery Schedule and QTY; ECnetallow maximum 5 splits for Supplier to input Delivery schedule for each PO line.
• The total counter-Proposed Qty can be less than PO reschedule Qty but can not be more than. If the total Count-Propose Qty is less than PO reschedule Qty, then system shall automatically mark the unresponded Qty as pending in CP column and give the PO line status “Partially Counter-proposed”, means this PO line is not fully responded by supplier.
• Supplier shall continue to respond to the pending Qty once they are able to, the PO document may not be closed until supplier fully responded the reschedule Qty and buyer accept the supplier response.
• Each Counter-Proposed PO requires the Buyer to acknowledge if the Counter-Proposal is either Accepted, or Rejected (Response Accepted, or Response Rejected)
• Each PO is considered Completed, once it is in the end state, Confirmed, Response Accepted.
• If the PO is Counter-Propose Rejected by Buyer, Supplier should re-Counter-Propose the PO, the PO will not be completed until Buyer accepts Supplier Counter-Propose.
Business Rules 2Business Rules 2
46Business Rules Business Rules -- 33
• For the Confirmed and Response Accepted PO (End Status), supplier is still able to revise the Counter-Propose data, once the supplier submit the revised Counter-Propose PO, the PO shall go to buyer to do list for buyer respond.
• In every PO Template web screen, include a hyperlink under "Terms & Conditions" to view the contents in a pop-up html formatted screen.
• PO Rescheduling response data can be uploaded in an Excel formatfile via ECnet web
• From PO screen can trace the PO balance and In-transit Qty. • Historical revision PO and PO Lines can be viewed from the system.• Allow Suppliers to download POs information in a PDF/EXCEL file
format. • An e-mail for unread PO serves to alert Suppliers that PO has not been
READ in ECnet system after 2 calendar days.• An e-mail for unresponded PO serves to alert Yamaha and Suppliers
that PO has not been RESPONDED in ECnet system after 3 calendar days.
Supplier login ECnet to view
and respond PO on ECnet
Email notification of New PO
Yamaha run MRP to generate
PO data and send to ECnet
Buyer Supplier
PO ManagementPO Management
Buyer retrieves PO response from
ECnet and makes necessary
amendments
Email notification of Responsed
PO
Buyer Supplier
PO ManagementPO Management
Email notification of Buyer Unresponded
PO in 3 calendar days
Buyer Supplier
PO ManagementPO Management
PO Management PO Management ~ ~ New New POPO
STEP 1Looking for New PO
Click on Purchase Ordercount under [TO DO > PO]
PO Management PO Management ~ ~ Selecting Selecting POPO
STEP 2Selecting PO
Select and click on appropriate PO number hyperlink under <Document No> column
PO Management PO Management ~ Reading PO Details~ Reading PO Details
STEP 3Reading PO Details
Click on <Export As> button if you want to download PO in Excel or PDF file formats
OR
Click on < Acknowledge PO> to acknowledge PO
PO Management PO Management ~ Confirming PO~ Confirming PO
STEP 4Confirming PO
Click on <Confirm All> button if you want to accept all POs on the screen
PO Management PO Management ~ Counter~ Counter--Proposing / OnProposing / On--Hold PO Hold PO -- 11
STEP 4Counter-Proposing / On-Hold PO - 1
1. Select <Counter-Propose>
AndSelect the value of <Split> from Split dropdown list
Or Select <On Hold>
3. Click on <Submit>
STEP 5Counter-Proposing / On-Hold PO - 2
1. Entering Responses2.1 Responded Date2.2 Responded Qty2.3 Vendor Remarks
2. Click on <Submit>
PO Management PO Management ~ Counter~ Counter--Proposing / OnProposing / On--Hold PO Hold PO -- 22
STEP 6Counter-Proposing / On-Hold PO - 3
Click on <Confirm>
PO Management PO Management ~ Counter~ Counter--Proposing / OnProposing / On--HoldHold PO PO -- 33
PO Management PO Management ~ Buyer Response~ Buyer Response
Buyer Response
1. Select <Accept> or <Reject>
2. Entering Buyer Remarks
3. Click on <Submit>
61
STEP 1PO Response via Web Uploading - 1
Click on [Utilities > Web Upload]
PO Management PO Management ~ PO Response via Web Uploading ~ PO Response via Web Uploading -- 11
STEP 2PO Response via Web Uploading - 2
1. Select the PO file for uploading
1.1 File Type:Select ‘Excel File’
1.2 Upload Type:Select ‘PORSP’
2. Select File:Click on <Browse…> to select the Excel file for uploading
3. Click on <Submit>
PO Management PO Management ~ PO Response via Web Uploading ~ PO Response via Web Uploading -- 22
Forecast Management
PO Management
Physical Flow
Buyer
Delivery &Logistics Management
Suppliers
GRN ManagementGRN Management
Business RulesBusiness Rules
• Upon goods receiving, YES automatically create GRN from backend system, and then generate GRN data to ECnet.
• Once GRN transmitted, system shall deduct PO Balance according to Receiving Qty.
• The GRN can be revised, upon the GRN revision, the PO balance shall be recalculated.
• There will be 2 types of GRN: Goods Receipt and Goods Return, it can be differentiated by the Movement Type from GRN document.
• An e-mail for unread GRN serves to alert Suppliers that GRN has not been READ in ECnet system after 3 calendar days.
66
Suppliers login ECnet and view
GRN
Email notification of New GRN
MRP upload GRN data to
ECnet
Buyer Suppliers
GRN ManagementGRN Management
6767
Buyer Supplier
GRN ManagementGRN Management
Email notification of UnRead GRN
after 3 calendar days
GRN Management GRN Management ~ ~ New New GRNGRN
STEP 1Looking for New GRN
Click on Goods Receipt Note count under [TO DO >GRN]
GRN Management GRN Management ~ ~ Selecting Selecting GRNGRN
STEP 2Selecting GRN
Select and click on appropriate GRN number hyperlink under <Document No> column
GRN Management GRN Management ~ Reading GRN Details ~ Reading GRN Details –– Goods ReceiptGoods Receipt
STEP 3Reading GRN Details – Goods Receipt
Click on <Export As> button if you want to download GRN in Excel or PDF file formats
GRN Management GRN Management ~ Reading GRN Details ~ Reading GRN Details –– Goods ReturnGoods Return
STEP 3Reading GRN Details – Goods Return
Click on <Export As> button if you want to download GRN in Excel or PDF file formats
STEP 1Search Screen
Click on [Utilities > Document Search]
Search Functions Search Functions ~ Search Screen~ Search Screen
STEP 2Select Search Type
1. <Document Message>:Select Message Type from Document Message dropdown list
2. Click on [Search] button
Search Functions Search Functions ~ Select Search Type~ Select Search Type
STEP 3Search Criteria
Set the search criteria and click [Go] button to proceed…
Search Functions Search Functions ~ Search Criteria~ Search Criteria
Document History Document History ““Track & TraceTrack & Trace””
REVISIONDocument History
Information on original and revision…
STATUSDocument Status
Information on when document was read, responded etc…
Document History Document History ““Track & TraceTrack & Trace””
(B) Post-Go-Live Activities(A) Pre-Go-Live Activities
SUPPORT “Need Help?”: ECnet’s Helpdesk & Customer Care Team
(B.1) Continue to Follow up on Trading Partner to come onboard SCM Global Community
(B.2) Support from Buyer on specific Trading Partners’concerns
GO
-LIVE
(A.1) Trading Partner Profiling & Planning
(A.2) Formal communication to the Trading Partners
(A.3) Trading Partner Engagement Seminar
(A.4) Activate Signed-up / Trial Trading Partners
Trading Partners Engagement (TPE)Trading Partners Engagement (TPE)Overview & ProcessOverview & Process
Go LiveGo Live
InitializationInitialization DesignDesign DevelopmentDevelopment ImplementationImplementation
Trading Partner EngagementWe are here
Trading Partners Engagement (TPE)Trading Partners Engagement (TPE)~ Overall Project Schedule~ Overall Project Schedule
• STEP 1: Complete Application Formo For those new to ECnet ORo ATP (Additional Trading Partner) For those existing ECnet subscriberso Fill in Part A, B, C, E, F
• STEP 2: Return Application Form to ECnet before 22 Nov 2013o Email: [email protected] Fax: (86) (21) 5302-5035
• STEP 3: eSCM Services Activatedo Upon successful setup, ECnet Helpdesk will issue your eSCM access code
WhatWhat’’s Next?s Next?~ Action Item || Sign~ Action Item || Sign--up for up for eSCMeSCM ServicesServices
•Sign-up Kit− Application Form Country Based− Helpdesk & Customer Care− How To Sign-up & FAQ− Price List / Quotation Country Based− Banking & Payment− Terms & Condition− Service Level Commitment
WhatWhat’’s Next?s Next?~ Sign~ Sign--up & Related Materialsup & Related Materials
Helpdesk & Customer Care0For any product assistance, support, trading partner engagement
0 Email: [email protected]
0 Tel: CN (86) 13601824461 || SG (65) 6318-3000 / 3030
HK (852) 2620-6078 || JP (81) 3-3526-3611
0Operating Hours: 9:00am – 5:30pm, Mon – Fri
0 Helpdesk & Customer Care
0 User Manual
I Need Help! Who To Contact?I Need Help! Who To Contact?~ Helpdesk & Customer Care~ Helpdesk & Customer Care
•Data Archival− Completed Data is kept online for 12 months− ECnet conducts data archival to archive and store data
safely offline so as to improve server performance by conserving storage space/HD
− Mass email will be send to notify customers
•Scheduled Maintenance− Maintenance on server hardware or software like upgrades
hard disk or installing new software version− May impact service availability, like no Web or FTP Access− Weekends, non-working day like Sunday− Mass email will be send to notify customers
EventsEvents
Thank you
Terima Kasih
谢谢
ありがとうございました
ขอบคณุ
Dankeநன்ற ◌ி
शु य ◌
감사합니다
cảm ơn bạn
謝謝
mulţumesc
Gracias
Q & A
Contact Us Contact Us For further information, please contact
ECnet ChinaService Hotline: +86-13601824461Tel: +86-21-53025032E-mail: [email protected]