Youth 2 Youth

•HelpingStrugglingTeenagers

The Way We Were

A bundle of JOY

The ? Generation

How Teenagers search for Identity

• Through family relations • Through status symbols• Through grown-up behaviour• Through rebellion• Through idols

What Teenagers do with their struggles

• Hold them in• Act them out• Work them through

Basic Helping Skills

• Cordial Relationship - Rapport• See the world through his eyes• Avoid giving advice• Help teenagers develop self-control• Be Patient

The heart of Helping

• Active Listening

"We can only create a new unity if we talk, if we talk to one another. If we listen, if we listen to one another. Which means respect which means trust. Respect and trust take a long time to build up. It can be easily destroyed but it's something we have to do."

George Yeo

Active Listening

Scenario OneNO ACTIVE LISTENING

Scenario 2Active listening – hearing

more than just words

An exercise in Active Listening

• Important feelings are often hidden behind the words of a struggling teenager. Reflecting a teenager’s feelings is one of the most helpful and difficult listening technique to implement.

• Following are some typical teenager statements. Read each separately, listening for feelings. Make note of the feeling you hear and write a response that reflects the feeling of each statement.

What active listening does

• Listening Unearths Hidden feelings• Listening takes away the fear of feeling• Listening helps teenagers be their own

counsellors• Listening facilitates true learning

Helplines

• SOS hotline 1800 221 4444 Opening hours: 24h

• Suicide and other pressing and urgent matters. The phone councillors are expertly trained to handle any possible kind of problem, but please use this line as a last resort, as SOS generally deals with life and death scenarios.

• Youth Lifeline 6252 6300 Opening hours: Mon- Fri

from 10am-5pm • Youth-related problems and issues.

• Aware: 1800 774 5955

Opening hours: Mon-Fri from 4pm- 10pm Feminist issues, eg: molest, rape, domestic abuse, pregnancies, etc.

• Cybersmart http://www.cybersmart.gov.au/en.aspx Provides activities, resources and practical advice to help young children, children, teenagers and parents safely enjoy the online world

• Parent Hotline 6289 8811 Opening hours: Mon - Fri 9am- 5pm. Problems relating to parenting.

• Police Hotline 1800 - 255 0000 999 is the emergency hotline for cases which need to be handled ASAP, but if you need advice or are reporting something that happened in the past, pls call the police hotline.

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• Pregnancy Crisis Tel: 6339 9770 Opening hours: Mon- Sat, from 9am-5pm. Pregnancy related problems. (Everything from teenage pregnancies, to forced abortions, to unsupportive husbands)

• Singapore Anti-Narcotics Association (English / Malay) 1800-733-4444 Daily 7.30am - 12.00 midnight

2 Sengkang Square #05-01, Singapore 545025

Tel : 6732 1122 Fax : 6732 4564 Email: sana@sana.org.sg Opening hours: Mon-Fri : 8.30am - 6.00pm Provide the correct drug related information to the general public and to provide follow-up advice to ex-drug addicts and their families if needed.

• TAKING CARE OF YOURSELF• Read up – books on helping youth • Websites• Seek help• Chant for their happiness• Be there for them

THANK YOU