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" * Balanced Score Card (BSC) -1990 Robert Kaplan ( ).

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" * Balanced Score Card : : : / : (' ) (R&D)

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" *Quality Function Deployment -QFD

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-QFD " Balanced Score CardManagement Dashboard

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A = Sales projection (% increase/decrease) B = Projected cost per product (% increase or decrease) C = Projected hours per product (% increase or decrease)D = Number of pending patentsE = Number of patents under developmentF = Achieved R&D milestones (relative to the plans)These letters are used as columns headings as follows.

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