1. Dr.ThongPutthalodManaging Director of NTP Consultant Group Sr. ExecutiveConsultant/TGI for TF,PSMEs,ITB and M&D Best Practice Factory Project B.Eng. KMITNBK (Honor) / Executive MBA NIDA and Ph.D. NIDA Mobile : 089-084-6399 Email:[email_address] Competitiveness Change for Survival KAIZEN for CI

2. Padon 21/3/51 Q C DSMEE 3. HRD WCM QCDS PLUS People Process Product Profit 4.

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Limited point. Our Business Time Coming soon Effect ? 5. 6. 7. 8. 9. 10. 11. 12. 13. Competitive awareness Change for survival World Class Manufacturing ?? LOSS LOSS LOSS 14. Lost Opportunity Hidden Factory (Difficult or impossible to measure) Inspection Warranty Scrap Rework Rejects More Setups Expediting Costs Lost sales Late Delivery Lost Customer Loyalty Excess Inventory Long Cycle-Times Engineering Change Orders Competitive awareness Change for survival

• Traditional Quality Costs

(tangible) Additional Costs of Poor Quality (intangible) 15. (Problem) 16. Problem Solving&Decision Making

What > Why>How to >Choose >Who> When

5G5Why3SkillsQCDThe bestASAP

Human

Technical

Management

Planning >Doing> Checking>Action