2012. October 1 3 = Lecture#3-----------------1 ?3 Product Process Personnel (Information Infrastructure)----------------- .

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Process

Product

Personnel

(Information Infrastructure)

1.3.1

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/ () 1.3.1 (= ) ? . : , , , , , , , 100% 70~80% . 5S (, , , , ) .1.3.2 Product //

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IT

/ / / ( ) / ( ) 1.3.2 Hype Cycle 1.3.2

5~10

4~5

1.3.2 Life cycle / : Q1) ?Q2) ?Q3) ?1.3.2 : (Formule1) 1.3.2 Time to MarketRamp-UpPeak Sales PLC (Product Life Cycle 1.3.3 RCA (C-TV) IBM PC MS NCR , (Singer) , 3M

.: , , Focus: , , , 1.3.3 Process- . (Cash)(Product),

1.3.3 Process- , () IT (, ) / End of Slide. (Zai Jian)