be a marketing hero in 2017: budgeting strategies for account-based marketing

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November 8, 2016

Thank you for joining us – we will be starting at 2:00 PM ET/11:00 AM PTIf you are unable to hear music at this time, please make sure that your computer speakers are turned on and that your system has not been muted. #TMGWebinar

A special thank you to:

Be a Marketing Hero in 2017: Budgeting Strategies for Account-Based Marketing

Today’s Speakers

Moderator:

#TMGWebinar

Thorin McGeeEditor in Chief/Content DirectorTarget Marketing

Avi BhatnagarDirector, Digital Strategy

WhiteHat Security

John DeringDirector, ABM Technology & Strategy

Demandbase

© 2016 DEMANDBASE # 3

FocusesON BEST OPPORTUNITIES

ConnectsMARKETING TO REVENUE

SupportsSALES REALITY

Delivers CUSTOMER CENTRIC EXPERIENCE

WHY ACCOUNT BASED MARKETING?

ABM

© 2016 DEMANDBASE # 4

More marketers are

AWAREof ABM

of B2B companies are aware of ABM.

75%of marketers say that

ABM delivers higher ROI than any other marketing

approach.

84%

© 2016 DEMANDBASE # 5

More marketers are

USINGABM

of B2B companies employing ABM plan to

increase their ABM efforts over the next 12 months.

72%of B2B companies

employing ABM plan to invest more in

technology over the next 12 months.

61%

© 2016 DEMANDBASE # 6

More marketers are having

SUCCESSwith ABM

of B2B marketers employing ABM stated they

are aligned with sales.

91%of B2B companies said

Account-Based Marketing has an impact on marketing’s success.

96%

© 2016 DEMANDBASE # 7

Where Does This Leave Marketers?

See ABM’s value to marketing success

Plans and budgets are not finalized

Fight to build ABM budgets

© 2016 DEMANDBASE # 8

TOP B2B MARKETING BUDGET CATEGORIES

FIELD MARKETING

Hospitality

Events

WEBSITE

CRM

MAS/MAP

DMPs

Analytics

Predictive

TECHNOLOGY / INFRASTRUCTURE

DEMAND GEN

Sponsorships: Events

Sponsorships: ContentDigital Events: Webinars

Advertising

SEM Content Syndication/3rd party Networks

Paid Social

Direct Mail

CONTENT MARKETING

PRODUCT MARKETING

PR/ANALYST

AGENCY FEES

Testing

Design

© 2016 DEMANDBASE # 9

You need a target account list first.

Understand where you have challenges

Determine where to apply ABM budget

Before You Budget For ABM

© 2016 DEMANDBASE # 10

Ways to develop ABM Budgets

Top-down directive is in place

Roll up under other Initiatives

Use innovation budget to test

Partner with other teams to fund programs

Shift and reallocate budgets from existing programs

© 2016 DEMANDBASE # 11

WAYS TO BUDGET FOR ABM

ABM Budget Directive

Determine what areas are ready for ABM Processes Technologies Program/Channels

Identify a starting point

Prioritize under performing areas first{

© 2016 DEMANDBASE # 12

WAYS TO BUDGET FOR ABM

Roll up under other initiatives

What other initiatives will ABM support? Website Redesign Customer Experience Enhancements Marketing Automation{

© 2016 DEMANDBASE # 13

WAYS TO BUDGET FOR ABM

Use innovation budget to test

Find a test that will make a difference

Be sure to measure for a successful test

Be cautious and conscious of test time frames{

© 2016 DEMANDBASE # 14

WAYS TO BUDGET FOR ABM

Partner with departments to fund

Sales and Marketing Alignment is a 2-way street

Sales needs more than leads, they need target account insights like:

Anonymous buyer activity Product interest alerts Stalled deals visibility

{

© 2016 DEMANDBASE # 15

WAYS TO BUDGET FOR ABM

Be honest about what’s working and what’s not

Start with your list of budget areas to determine where you can make changes

Shift or Re-allocationBudgets {

© 2016 DEMANDBASE # 16

WAYS TO BUDGET FOR ABM

Start by ruling out areas you can’t cut

Shift or Re-allocationBudgets

FIELD MARKETING

Hospitality

Events

WEBSITE CRM

MAS/MAP

DMPsAnalytics

Predictive

TECHNOLOGY / INFRASTRUCTURE

DEMAND GEN

Sponsorships: Events

Sponsorships: ContentDigital Events: Webinars

Advertising

SEM Content Syndication/3rd party Networks

Paid Social

Direct Mail

CONTENT MARKETING

PRODUCT MARKETING

PR/ANALYST

AGENCY FEES

Testing

Design

© 2016 DEMANDBASE # 17

WAYS TO BUDGET FOR ABM

Start by ruling out areas you can’t cut

Shift or Re-allocationBudgets

WEBSITE CONTENT MARKETING

PRODUCT MARKETING

PR/ANALYST

AGENCY FEES

Testing

Design

CRM

MAS/MAP

DMPsAnalytics

Predictive

TECHNOLOGY / INFRASTRUCTURE

© 2016 DEMANDBASE # 18

WAYS TO BUDGET FOR ABM

Where can you optimize your budget to make room for ABM?

Shift or Re-allocationBudgets

FIELD MARKETING

Hospitality

Events

CRM

MAS/MAP

DMPsAnalytics

Predictive

DEMAND GEN

Sponsorships: Events

Sponsorships: ContentDigital Events: Webinars

Advertising

SEM Content Syndication/3rd party Networks

Paid Social

Direct Mail

© 2016 DEMANDBASE # 19

WAYS TO BUDGET FOR ABM

The easier decisions

Shift or Re-allocationBudgets

CRM

MAS/MAP

DMPsAnalytics

Predictive

DEMAND GEN

Sponsorships: Events

Sponsorships: ContentDigital Events: Webinars

Advertising

SEM Content Syndication/3rd party Networks

Paid Social

Direct Mail

© 2016 DEMANDBASE # 20

CONTENT SYNDICATION

ACCOUNT-BASED CONTENT SYNDICATIONOnly Target Account List & Buyer Titles

$10K / quarter1000 leads / year (250 / quarter) 8 Opptys / year (2 / quarter)

AFTER ABM METRICS

$40K total spend $5K Cost per Oppty

TRADITIONAL CONTENT SYNDICATION Target Personas on Publisher Networks

$20K / quarter2000 leads / year (500 / quarter) 8 Opptys / year (2-3 / quarter)

BEFORE ABM METRICS

$80K total spend$10K Cost per Oppty

50PERCENT

50PERCENT

Less Spend Increased Efficiency

ACCOUNT-BASED CONTENT SYNDICATION

© 2016 DEMANDBASE # 21

WEBINAR SPONSORSHIPS

ACCOUNT-BASED WEBINARSRun In-house Againstyour Target Account List

4 webinars (hosted in-house)1200 names / year 20 Opptys / year (5 / webinar)

AFTER ABM METRICS

$20K (webinar platform)$1000 Cost per Oppty

75PERCENT

200PERCENT

TRADITIONAL WEBINARS

Running Webinars with External Vendors/Publishers

4 webinars / year @ $20K each1200 names / year 10 Opptys / year (2-3 / webinar)

BEFORE ABM METRICS

$80K total spend$10K Cost per Oppty

Less Spend Increased Results

IN-HOUSE WEBINARS

2X

© 2016 DEMANDBASE # 22

TRADITIONAL DIGITAL ADVERTISING

Purchasing Digital Ads from Publishers or Public Exchanges

$50K / quarter7MM impressions

BEFORE ABM METRICS

$200K total spend15% Target Accounts Engaged

DIGITAL ADVERTISING

ACCOUNT-BASED ADVERTISING

Targeting Ads to Specific Companies Across all Networks

$30K / quarter5MM impressions

AFTER ABM METRICS

$120K total spend25% Target Accounts Engaged

67PERCENT

40PERCENT

More EngagementLess Spend

TARGET ACCOUNTS ENGAGED

© 2016 DEMANDBASE # 23

REGIONAL EVENTS (FIELD MARKETING)

ACCOUNT-BASED FIELD MARKETINGHosting events in high priority territories

9 events / year 540 regs / year 45 Opptys / year (5 / event)

AFTER ABM METRICS

$63K total spend$1400 Cost per Oppty

FIELD MARKETING

Hosting events in every territory

15 events / year @ $7K each600 regs / year 45 Opptys / year (3 / event)

BEFORE ABM METRICS

$105K total spend$2333 Cost per Oppty

Less Spend Increased Results Per Event

FOCUSING ON REGIONS WITH HIGHEST ACCOUNT CLUSTERS

40PERCENT

60PERCENT

© 2016 DEMANDBASE # 24

RE-ALLOCATION REVIEWED

$222K / year for New ABM Programs & ABM Technologies

$465kFULL BUDGET

CONTENT SYNDICATION

WEBINAR SPONSORSHIPS

DIGITAL ADVERTISING

REGIONAL EVENTS

SAVING BY ABM APPROACH

$243kFULL BUDGET

Standard B2B Marketing Spend

ABM OptimizedSpend

© 2016 DEMANDBASE # 25

MQL CLOSE_x000d_BEFORE ABM

100

9.6

For every 100 MQL generated before ABM9.6 deals are closed

© 2016 DEMANDBASE # 26

MQL CLOSE_x000d_AFTER ABM

100

26.0

For every 100 MQL generated before ABM9.6 deals are closed

After ABM, 26 deals are closed

© 2016 DEMANDBASE # 27

MQL CLOSE

From MQL to Close, There is 66% Lift

66%

© 2016 DEMANDBASE # 28

COST PER OPPORTUNITY (YoY)

2013 2014 2015 2016*

14%

25%

31%

* Calculated for first half of year

© 2016 DEMANDBASE # 29

COST OPTIMIZATION vs OUTPUT

2013 2014 2015 20160

200

400

600

800

1000

0%

20%

40%

60%

80%

100%

Pipeline Generate Cost Per Opp

Pipeline Count vs Opportunity Cost (Forecasted)* Calculated for first half of year

*

© 2016 DEMANDBASE # 30

ABM BUDGETING TAKEAWAYS

You Don’t Need a New Budget or New Team Members To Adopt ABM

The process is simpler than it sounds:• Identify where to start• Make decisions on how to fund• Execute tests• Measure business impact• Iterate

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