facilitating positive growth through e-learning

Facilitating Positive Growth through e-Learning

October 4, 2012

Presented by: Kimberly Callaghan, Global VP of Learning & Development at Drake International

For audio, it is recommended you dial inA copy of the slides + recording will be available post webinar

AUDIO: 1-877-668-4493Access Code: 667 142 017

Event password: 1234WebEx Support: 1-866-863-3910

About the Speaker

Kimberly Callaghan:

• Over 15 years’ experience in Strategic Learning & Development

• Specialist in e-Learning strategy for global organizations

• Extensive implementation experience of LMS and e-Learning programs

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@drakeintl

Agenda

• e-Learning Overview

• Business advantages for e-Learning

• Employee benefits of e-Learning

• e-Learning and your business objectives

• Best Practices for e-Learning

• Implementing an e-Learning Program

e-Learning Overview

Times are Changing:

• Organizational shifts

• Technological advances and training

• Shift in how employees learn

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e-Learning Overview Continued

What is e-Learning?

• Network-enabled transfer of skills and knowledge

• Web and Digital-based learning

• Learning Management System (LMS)

• Small, measurable bites of information

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e-Learning Overview Continued

The Case for e-Learning?

Employee knowledge adoption increases

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e-Learning Overview Continued

Desired Outcomes of e-Learning:

1. Consistency

2. Reduce delivery time

3. Convenience

4. Control of information

5. Tracking improvements

6. Lower training expenses

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BUSINESS ADVANTAGES FOR E-LEARNING

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Business Advantages for e-Learning

e-Learning can Save you Money:

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e-Learning Costs Classroom/Traditional Training Costs

System Development Facilities / facilitators

Travel

Catering

Handouts

Business Advantages for e-Learning

e-Learning Provides Consistent Messaging:

• Reduces the risk of interpretation

• Delivers a unified corporate message

• Affects knowledge adoption

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Business Advantages for e-Learning

Flexibility

Employee controls their learning

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Business Advantages for e-Learning

Easily Managed/Updated:

• System updates are simplified

• Enables the employer to control learning

• Saves costs and time

• Reduces preparation time

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Business Advantages for e-Learning

Increased Knowledge Adoption:

• Supports audio, text, animation etc.

• Enables the reinforcement of messaging

• Employee can revisit past material

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EMPLOYEE ADVANTAGES FOR E-LEARNING

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Employee Advantages for e-Learning

e-Learning is Self-Paced:

• Customizable to employee schedules

• Information is provided in smaller ‘bites’

• Benefits knowledge retention

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Employee Advantages for e-Learning

Employees Control their Learning:

• Caters to everyone’s personal learning style

• Easily accessible for review

• Directly tied to job-tasks / functions

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Employee Advantages for e-Learning

Materials focus on the Employee:

• Designed with the learner in mind

• Employee can leverage the system

• Hands on and interactive

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HOW E-LEARNING SUPPORTS BUSINESS OBJECTIVES

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e-Learning and Business Objectives

e-Learning is most successful when aligned with organizational goals:

• Improved client service

• Compliance

• Information consistency

• Timely deployment of training

• Enhanced productivity

• Increases employee engagement and retention

• Fosters succession planning

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BEST PRACTICES FOR E-LEARNING

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e-Learning Best Practices

• Trust e-Learning as a change initiative

• Develop a cohesive strategy for an e-Learning culture

• Choose projects wisely

• Obtain leadership / upper management buy-in

• Communicate outcomes

• Set business goals

• Modularized design

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IMPLEMENTING AN E-LEARNING PROGRAM

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Implementing an e-Learning Program

Step 1: Review current programs

• Understand current status

• Know where you want to be

• Access existing training/learning materials

• Determine which method suits your goals: Modularized, staged or progressive

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Implementing an e-Learning Program

Step 2: Goals, Benchmarks and Deliverables

• Leverage and train NEW HIRES

• The “First Date”

• Build training modules

• Determine timeline of implementation

• Ensure consistency with messaging

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Implementing an e-Learning Program

Step 3: Take Your Base Model and Build

• Determine your base

• Find opportunities for enhancements

• Sales series development

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Implementing an e-Learning Program

Final Thoughts:

• Provides on-going learning opportunities

• Helps develop and grow employee skills

• Developed leadership/succession programs

• LMS implementation

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Implementing an e-Learning Program

Organizational Benefits of this Program:

• New Hire Orientation program

• 3 core job specific modules

• 2 different learning series

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Upcoming Webinars

Register at http://drake-webinars.com

October 24, 12pm EDT

Importance of Employer Branding

October 25, 12pm EDT

OH&S Risk Management: Due Diligence in the Workplace

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E-LEARNING Q & A For additional questions please email:

Kimberly: kcallaghan@na.drakeintl.com

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Thank You for Attending For Questions please contact Kimberly Callaghan

kcallaghan@na.drakeintl.com

416-216-1121

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