jerman project consulting - pmo functions and competency

PMO FUNCTIONS & COMPETENCY CONTINUUMPRESENTED BY: KATHY JERMAN JERMAN PROJECT CONSULTING, INC. October 27, 2015

PMO FUNCTIONS

Project Mgmt. Competency

Project Mgmt. Services

Project Operations Support

▪Competency Requirements▪Education & Training▪Professional Certification▪Career Path Management

▪Policies & Procedures▪Standards▪Project Mgmt. Methodology▪Mentoring▪Process Control, Support & Improvement

▪Project Mgmt. Info System (PMIS)▪Systems & Software Mgmt.▪Resource Management▪Communications

PROJECT MANAGEMENT COMPETENCY

Project Mgmt. Competency

Project Mgmt. Services

Project Operations Support

▪Competency Requirements▪Education & Training▪Professional Certification▪Career Path Management

COMPETENCY REQUIREMENTS

Establishment of project competency requirements at all levels

Assesses individual competency and skill training needs

Determines need for external resources Develops training plan

EDUCATION AND TRAINING

Development of a comprehensive curriculum which includes such topics as: Fundamentals Advanced and specialized tools Methodology training Processes and procedures Certification preparation

Proposed audiences: PM’s, Project Team, Sponsors/Executives, & other Stakeholders

PROFESSIONAL CERTIFICATION

Recognized professional preparation Demonstrates consistency of project management

competency to Internal and external stakeholders and clients

Develops and promotes certification programs Contributes to individual career progression

CAREER PATH MANAGEMENT

Establishes a career path for project managers

Provides and documents professional advancement

Incorporates coaching

PROJECT MANAGEMENT SERVICES

Project Mgmt. Competency

Project Mgmt. Services

Project Operations Support

▪Policies & Procedures▪Standards▪Project Mgmt. Methodology▪Mentoring▪Process Control, Support & Improvement

POLICIES AND PROCEDURES

Project management methodology implementation PMO integration Project management Change management Project reporting

STANDARDS

Incorporates best practices and business standards

Establish time and status reporting standards Develop project management documentation

standards Define technology standards

PROJECT MANAGEMENT METHODOLOGY

Develop, implement, and maintain project management methodology

Evaluate project management methodology use and performance

MENTORING

Provides technical expertise Facilitates project team activities Enables evaluation of project manager and team Delivers transfer knowledge to project managers Avails project management mentoring & support to

Executives, as needed

PROCESS CONTROL, SUPPORT, AND IMPROVEMENT

Project Selection Proposal development Planning consolidation Project integration Integrated scheduling and cost control Estimating Program reporting Document control and archiving

PROCESS CONTROL, SUPPORT, AND IMPROVEMENT CON’T

Risk Management Methodology management Contract management Change management Project auditing Project recovery Process improvement

PROJECT OPERATIONS SUPPORT

Project Mgmt. Competency

Project Mgmt. Services

Project Operations Support

▪Project Mgmt. Info System (PMIS)▪Systems & Software Mgmt.▪Resource Management▪Communications

PROJECT MANAGEMENT INFORMATION SYSTEMS (PMIS)

Establish and maintain the Project Management Information System (PMIS)

Arrange and manage PMIS connectivity with other systems: Finance, HR, Procurement, Legal

Specify project management reporting requirements Establish and maintain project management database PMIS support – input and output

SYSTEMS & SOFTWARE MANAGEMENT

Ensure system and software standards are applied Acquire and provide software access Implement phone and cell, voicemail, e-mail

systems, internet access, computer capability and network connectivity

Manage internal project management software development

PMO FACILITIES

PMO workspaces Conference and meeting rooms Remote and onsite facilities Reproduction, fax, presentation equipment,

furnishings

RESOURCE MANAGEMENT

Resource management Allocation of resources Resource conflicts resolution

COMMUNICATIONS

Guidance on reporting Access to information Meeting guidelines Distribution process Metrics for performance reports Process for administrative closure

PMO COMPETENCY CONTINUUM

Center of ExcellenceProject

OfficePMO – Level 1

PMO – Level 2

PMO – Level 3

Project Oversight• One project• One project

manager

Strategic Goal Alignment• Possible

multiple projects

• Multiple projects

• VP of PM• Enterprisewid

e support staff

Process Control• Multiple

projects• Multiple

project managers

• Program manager

Process Support• Multiple

projects• Multiple

project managers

• Program manager

• Dedicated PMO support staff

Process Improvement• Multiple

projects• Multiple

project managers

• Program director• Dedicated

PMO support & technical staff

THANK YOU!

Jerman Project Consulting, Inc.kathy.jerman@jermanprojectconsulting.com

or klcowell@verizon.net(813)310-7359