mhvdm presents the digital brand | raleigh green of raleigh green inc

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Mid-Hudson Valley Digital Marketers was excited to host a Small Business Online Marketing Seminar on December 3, 2013 at The State University of New York at New Paltz. We invited a panel of Hudson Valley digital marketing experts, Raleigh Green, Jason White, and Aaron Mandelbaum to discuss how to make the most of your digital marketing budget on three major vertical: Branding, Search Engine Optimization, and Social Media Marketing. Raleigh Green of Raleigh Green Inc., discusses the definition of digital branding, today's brand challenges, and then explains how to work past them. To learn more about MHVDM and future seminar join us on twitter.com/MHVDM or facebook.com/groups/mhvdm/.

TRANSCRIPT

THE

Today’s Branding Challenge

50 milliseconds to capture the interest of potential customers!

- Behavior and Information Technology, 25:115-126 2006 publication

by Dr. Gitte Lindgaard

Overloaded and Filtering Information

65% of U.S. shoppers will browse online and buy in store over the holidays* *(Accenture 2013 report)

78.1% of U.S. Pop. uses Internet*46.4% of U.S. Pop. use Facebook* *(Internet World Stats)

35% of Americans 16 and older has a Tablet Computer* *(Pew Research Center – as of May 2013)

1.91 BILLION web pages indexed* *(WorldWideWebSite.com)

56% of U.S. has Smartphone* *(Pew Research Center – as of May 2013)

DIG

ITA

L S

OC

IET

Y

We Are The Digital Society

If you don’t capture people’s attention quickly ….

YOUR COMPETITION IS JUST A CLICK AWAY

IS YOUR BRAND READY FOR

TODAY’S WORLD?

WHAT IS DIGITAL BRANDING?

WHAT IS DIGITAL BRANDING?

Using digital media (graphics, text, images, video, audio, etc.) to create, build, manage and revitalize the relationships between a brand and its audiences.

BENEFITS OF DIGITAL BRANDING

• Cost effective

BENEFITS OF DIGITAL BRANDING

• Cost effective• Quickly updated

BENEFITS OF DIGITAL BRANDING

• Cost effective• Quickly updated• Networked, easy to share brands (‘viral

capacity’)

BENEFITS OF DIGITAL BRANDING

• Cost effective• Quickly updated• Networked, easy to share brands (‘viral

capacity’)• More targeted – reach specific

audiences

BENEFITS OF DIGITAL BRANDING

• Cost effective• Quickly updated• Networked, easy to share brands (‘viral

capacity’)• More targeted – reach specific

audiences• 2-way communication potential

(engagement – not just ‘broadcast’)

BENEFITS OF DIGITAL BRANDING

• Cost effective• Quickly updated• Networked, easy to share brands (‘viral

capacity’)• More targeted – reach specific

audiences• 2-way communication potential

(engagement – not just ‘broadcast’)• Can better measure advertising ROI

(metrics)

BENEFITS OF DIGITAL BRANDING

• Cost effective• Quickly updated• Networked, easy to share brands (‘viral

capacity’)• More targeted – reach specific

audiences• 2-way communication potential

(engagement – not just ‘broadcast’)• Can better measure advertising ROI

(metrics)• Your audience is online

BENEFITS OF DIGITAL BRANDING

CHALLENGES OF DIGITAL BRANDING

CHALLENGES OF DIGITAL BRANDING

#1 Challenge:Easily Distracted: Speed, ease, and collaborative nature of digital branding can easily ‘pull’ a brand in many directions, diluting a core message and strategy.

CHALLENGES OF DIGITAL BRANDING

#1 Challenge:Easily Distracted: Speed, ease, and collaborative nature of digital branding can easily ‘pull’ a brand in many directions, diluting a core message and strategy.#2 Challenge:Starting & Stopping: ‘Digital’ world can easily be ‘forgotten’ or ‘ignored’ to those not used to it

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Strategy

How does your brand translate online?

• Informational?• Ecommerce?• Useful features? • Resource-rich?• App?

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Clarity

• What is your brand message?

Does your brand message need to be modified for digital media?

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Usability

• Is it easy to use/engage with your digital brand?

Example: website navigation, mobile website, multiple points of contact, etc.)

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Collaboration

Different skillsets and mindsets must work together to succeed

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Discipline

Be consistent in managing your brand online (don’t start and stop!)

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count

TIPS FOR SUCCESSFUL DIGITAL BRANDING

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Coordination

Make every ‘digit’ count

Share Your Brand

Let users ‘customize’Don’t be ‘rigid’

Example: Social Media (Pinterest, FB, Blogs, etc)

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Announce Your Brand

Email NewsletterSearch Engine RegistrationsSocial MediaSEO and SEMCross-linkingBlogs

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Reputation Management

Regularly check your brand’s online reputation and accuracy of information. ‘GOOGLE YOUR BRAND!’

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Associate Online Wisely

YOU ARE THE COMPANY YOU KEEP….Link to/and promote other websites carefully –

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Defend Your Brand Online:

www.yourbrand.comwww.yourbrand.cowww.yourbrand.netwww.yourbrand.orgwww.yourbrand.bizwww.your-brand.comwww.yb.com

TIPS FOR SUCCESSFUL DIGITAL BRANDING

Summary of Tips for Online Branding• Strategy• Clarity• Usability• Collaboration• Discipline• Coordination• Share Your Brand• Announce Your Brand• Manage Your Online Reputation• Associate Online Wisely• Defend Your Brand

THE

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