mobile instant messaging: help at the fingertips of addicts

Mobile Instant Messaging:Help at the finger tips of addicts

Wesley Nitsckie & Marlon Parker

TENSION

What do you have in your hand?

"Mobile is going to be the next big Internet

phenomenon. It holds the key to greater access for everyone – with all the benefits that entails."

Eric Schmidt,

CEO of Google

“My cell-phone is my tool for change and my ticket to the rest of the

world” Rae Goedeman,

Unemployed Single Mother

Cape Flats

“Using my mobile I can change the world one instant message at a

time and leave positive footprints in my

community” Brent Williams,

Ex-drug dealer and ex-gang member, Cape Flats

Drug Advice Support

Sample Conversation4:17 PM @mxit: i need support me: how can i help4:19 PM @mxit: im using tik and desperately need help coz I have a 9

month old baby.4:20 PM me: well we are here to help4:21 PM @mxit: r u there me: yes how long hav u been using?4:22 PM @mxit: 6 years nd im only 18 nw me: well are you willing to come and see someone in person?4:23 PM @mxit: yes i am. where me: we are based in Bridgetown 66 Tarentaal Rd4:26 PM u free during the day?@mxit:yes i did nd thanx i'll come in next week.

No. of Subscribers: 9,193

No. of Messages: 746,440

Avg no. of conversations per session: 30,685 / 250 hours = 122.5 per hour or 245 per session

Max no. of conversations 473; Minimum 21

Avg no. of Messages = 1422 per session (Max 3678, Min 234)

Avg no. of conversations per Advisor in a session = 24 (Min 4, Maximum 56)

No. of Conversations related to drugs: 18,963

Drug Related Conversations

Other Conversations

Advice Support

HIV/AIDS Career guidanceDisaster Management

Corporate CommunicationCrime

Reporting

Conclusion

Thank YouWesley Nitsckie

wesleynitsckie@gmail.com

@wesleynitsckie