riwc margaret hickish

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Inclusive Design

Margaret Hickish

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London 2012

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1.3 billion rail journeys annually

19 major stations serving 50% journeys

2000+ stations leased to train operators.

20,000 miles of track, level crossings and footbridges.

32,000 bridges and tunnels.

8,200 commercial properties.

100’s of offices, depots, signal boxes, etc.

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Who do you design for?

Who do we design for?

UK Population is 65.2 M

and uses data collected from 90% of the population

however

UK ergonomic measurements exclude

Over retirement age ~14 MUnder 16’s ~11.5 MDisabled people ~12.2 M

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“ The design of mainstream structures or services that are accessible to, and usable by, as many people as reasonably possible, in a wide variety of situations and to the greatest extent possible without the need for special adaptation or specialised design. ”

British Standards Institute

What is Inclusive Design?

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Five Principles of Inclusive Design

acknowledges diversity and difference

offers choice – one solution may not work for all users

delivers flexibility in use

convenient and enjoyable for everyone

puts people at the heart of the design process

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Application

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Engaging Users and Stakeholders

Consists of 16 national volunteers

12 disabled members

Meets 12 times a year

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Inclusive Design and Safety Installing a lift enables wheelchair users and ambulant

disabled and older people to change levels it assists people with pushchairs and buggies and are safer.

Evenly distributed lighting in an environment is important for a broad range of users improving personal security, safety, the ability to see signs/ instructions as well as aiding visually impaired people

Safe, accessible and well-designed footbridges encourage people to cross the track where it is safe.

Inclusive signage reduces unnecessary walking for all passengers

Seats along accessible route to platforms encourage and enable passengers to make independent use of spaces.

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Every Stage is Important

Motivation (Strategy)

Training

Standards

Detail

MethodologyConsultation

Planning

Overview

Operation

Management & Maintenance

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Railways for Everyone

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St Pancras

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Inclusive toilet provisions

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Innovation

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Inclusive?

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Contact

DiversityandInclusion@networkrail.co.uk

Thank You

Better rail links create better connections between people