ASHISH SINGHSri venkateshwara homes

Flat no.10 pillyar koil street

Maduvankarai, guindy

Chennai -600032

Phone: +919940212944[mob]

E-mail: sashish49@ymail.com

• Objective: Looking forward to an opportunity to serve the HOSPITALITY SECTOR-INDUSTRY with high-degree-professional-approach to achieve perfection and appreciation while propelling my professional career to the-heights-of-glory through dedicated- Aptitude-attitude-outstanding-performance.

• Domain: Food & Beverage Management

• Educational & Special Courses Profile:

• Year 2011: B.Sc. in Hospitality and Hotel Administration from the Institute of Hotel Management and Catering Technology, Srinagar (under the National Council for Hotel Management and Catering Technology, Ministry of tourism, Govt. of India and Indira Gandhi National Open University New Delhi.

• Year 2008 : 10+2 From CBSE Board, Delhi• Year 2006 : 10 CBSE Board ,Delhi

• Professional Training Profile:

HOTEL PARK PLAZA ,LUDHIANA (PUNJAB)-Industrial Training- 1st JUNE to 17th OCTOBER 2009.

• Work Experience: Working with ITC Grand Chola From 1st Aug 2011 to 2015.

• Responsibilities:

• Responsible for assisting restaurant manager in the supervision of whole

food & beverage operation.

• Provide excellent guest satisfaction and increased productivity by using available resources.

• Scheduled and trained employees and ensured proper coverage.

• Checked restaurant on daily basis to ensured cleanliness of the area.

• Supervised checked or credit policy and procedures and cash handling.

• Facilitate procedures to take order from guest in systematic way to ensure the standard of the department.

• Regularly greeted customers ,took reservation ,served food & beverage.

• Taking handover from Shift in-charge and giving proper handover to next Shift.

• Ensure that all duties are carried out in line with hotel policy.

• Attending the briefing and communicating the important handover to everyone.

• Attend respond and followed up on all guest queries and complaints.

• Provided utmost support and friendly/personalized guest service.

• To plan organized, and execute f&b promotion in the outlet.

• Focus on the monthly budget and plan to meet the target for the month.

• Skills Profile:

Multi-Tasker, Team Management, Hospitable, Go-Getter.

Self-Motivated-Professional-Respect for Responsibility.

Excellent Communication Skills.

Ability to work under Stiff Deadlines& Challenges.

Excellent Inter-personal and Intra-personal Management Skills.

• Hobbies & Interests Profile:

Cricket, Reading book, Listening to Music.

• Language known:

English

Hindi