att convergent bill

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© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. AT&T Convergent Bill Note: This document is not an offer, commitment, representation or warranty by AT&T and is subject to change.

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Page 1: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

AT&T Convergent Bill

Note: This document is not an offer, commitment, representation or warranty by AT&T and is subject to change.

Page 2: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

AT&T Convergent Bill Gives you invoicing and payment flexibility

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• Allows you to receive charges for certain products and services from different AT&T billing systems on a single invoice

• You won’t pay anything extra for the AT&T Convergent Bill

• The single invoice means you will now write only one check to AT&T every month for services you choose to include in the AT&T Convergent Bill

• You decide which charges will appear. You can even receive multiple AT&T Convergent Bills if that fits your needs

• View all charges in the AT&T Convergent Bill on-line using AT&T BusinessDirect eBill

Page 3: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Eligible Domestic Services

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Services AT&T Convergent Bill

AT&T Alternate Bill Media

ABN* X X

Mobility (with ABN) X X

ATT/SBC (ACIS, CRIS, CABS, LD) X X

DCS Data Services X X

MNS GBP (EVPN, AVPN, AVTS, ANIRA, MDNS, BIS)

X X

MNS (MIS, BVoIP)* X X

Internet Protect X X

ATT/BellSouth (CRIS) X X

ATT/BellSouth (CABS) X X

OneNet X

VTNS X

Teleconferencing X

IBS/ CPE X

Page 4: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Accessing your AT&T Convergent Bill in AT&T BusinessDirect® eBill

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AT&T Convergent Bill data is available

in AT&T BusinessDirect

eBill

Page 5: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

AT&T BusinessDirect eBill Invoice Summary View

Your Convergent Bill invoice summary

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Page 6: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Bill Presentation Options

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Page 7: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

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Bill-At-A-Glance provides a quick way to see current charges, payments, adj, and Total Amount Due.

Easy to read headings

Easy to see charges for a particular Subaccount.

Customer Care

Number presented

on each page.

Customer charges listed by account, Group and Subaccount. One Easy section to view charges.

Standard Style

Page 8: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

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Summary Style

Provides a summary view of charges in a table format for easy reading.

You can group together specific accounts and provide a custom label for the group

A total given for each defined group

Page 9: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

About the AT&T Convergent Bill

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• You select an AT&T Convergent Bill preparation date. No change to bill dates in originating systems

• New bill inquiry number to call for AT&T Convergent Bill questions

• Your charges are mapped to the AT&T BusinessDirect eBill account structure

• Single payment term for all AT&T Convergent Bill charges

• No separate individual account paper bill for converged accounts• NOTE: Paper invoices are available for certain accounts

• Data on CD/DVD is available through alternate bill media options in BDeBill

• Bill messages will not be displayed on the paper bill, but will be viewable in AT&T BusinessDirect eBill

Page 10: ATT Convergent Bill

© 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

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• No change to your existing contracts

• Your account team stays the same

• Partial payments applied against single balance due

• A dispute may be filed for any charges in question

• Your existing AT&T BusinessDirect user ID does not change

• Individual accounts must be current

About the AT&T Convergent Bill (Cont.)