autojob econ
TRANSCRIPT
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U
O
LANSANG|
REYES|
SANCHEZ|
SUN
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AUTOJOB Auto body shop Aiming to reduce a neglected sector of those
unemployed Located in San Juan City Basic vehicle services: Washovers with minor
body repair & per panel painting with minorbody repair
Fully equipped with the latest painting
and body repair tools and equipment Total capital requirement: P600,000
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MAIN REASONS
Unmanageability in Life:
Loss of work
Money
Education
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AVERAGE
IN
25
OUT
21
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Escape
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SUCCESS RATE7%
68%
Comes Back In/Relapses
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15
25-40
60
AVG/majority
OLDES
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MIDDLE CLASSGood family Background$
FACILITY
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ctivitiesCleaning
Nurse-patient interaction
KaraokeCigarette breaks
Games
ArtworksProblem solving activities
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Easy to d is t ingu ish
DOMINANTTraits & Skills
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Rehab ProcessVaries Per
DOCTOR PATIENT
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DOCTOR = FAMILY
RESLEASE
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AS OF JANUARY 2014
Unemployment rate 7.5%
3 Mil l ion Peop le
NCR 11.2%
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AS OF JANUARY 2014
Males (63.9%)
Age group o f 15-24 (48.2%)
Age group 25-34 (29.9%)
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AS OF JANUARY 2014
College Graduates(19.8%)
Undergraduates(13.3%)
High Schoo l Grads (34%)
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2010: 90,361 total population (NCSB) First class income classification 2010: 67, 783 registered private vehicles (LTO) Estimated average increase of 1.39% per year (LTO)
Target market for the business: individual carowners, insurance companies, and businessenterprises (vehicles or fleet)
Target Ma
R l t M k t Si
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Relevant Market SiTOTAL PRIVATE VEHICLES IN SAN JUAN 67,783
RATE OF ACCIDENT 79%TOTAL ACCIDENTS PER YEAR 53,549
CARS WITH COMPREHENSIVE INSURANCE 4,326 cars
CARS WITHOUT COMPREHENSIVE INSURANCE 15,338 cars
TARGET SHARE 1.5%
RELEVANT MARKET SIZE 803 cars
Sh f
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Repairs andRepaint
Insurance Companies 50%
Individual 10%
Car Dealers 40%
Share of
Run-of-the-mill autobody shop
High-end body shops Casa
Market Seg
Business
M k t Ch t i ti
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Brand new cars have 3-5 years insurance warranty =claims for repainting Expiration of warrantyowners choose auto body
shops Casa costs twice as much Car owners rely on the reputationor by word-of-mouth on the serviceand quality big chunk of customers are from
insurance companies Insurance companies are responsiblefor providing these body shops with asteady flow of customers
Market Characteristic
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New paint technology
New materials
Competition Lowering of price of competitors
Increased buyers of secondhand cars
New painting processes
A. To be able to capture a portion of the market byproducing good quality paint jobs with lesser back
jobsB. If I can provide a service of equal or better quality
than Casa for a cheaper price, I would be able to
gain control of a part of the market that opts torepaint their cars in Casa
C. If I surpass my main competitors, like Auto LabD. If I am able to get accreditation from insurance
companies
E. Retain the loyalty and skills of workers to gainconfidence of the market
C U H bit & P
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Consumer Usage Habits & P Minor or major accidentbody shop or Casa for repainting
Comprehensive insurance: minor scratch would be brought to abody shop of the customer or insurance companys choice Car owners acquiring a paint job even if there are no scratches or
dents change the color of their car or because their car paint istoo old
Customers look for a reasonable price followed by the painting
process Brand of the paint, the warranty, and the location are not really
that important to them as long as they get a quality repaintingservice at a reasonable price
ti
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ompeti Good Wheels Auto Shop Along with 6 other auto shops in the area Average of 5 cars a day with a waiting line of 30 cars
Catering to Class B & C
Good Wheels Auto Shop
6%
Other Auto Shops
31%
Casa
40%
Persoanl Painters
23%
Good Wheels Estimated Market Share
Service Price
Wash Over 30,000-40,000
Per Panel 3,000
P iti i d St
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A quality body shop offering repainting andinterior detailing services
High quality at a lower price Tie UpsInsurance Companies, Government
Agencies, Rehab Centers On-line, Forums, Car Shows
Positioning and Str
PANEL WASHOVER
SELLING PRICE 2,500.00 25,000.00
LESS:
LABOR 375.00 5,000.00
MATERIALS 375.00 3,750.00
TOTAL COST 750.00 8,750.00
GROSS PROFIT 1,750.00 16,250.00
S l F t
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JANUARY 75,000.00
FEBRUARY 100,000.00
MARCH 100,000.00
APRIL 112,500.00
MAY 125,000.00
JUNE 112,500.00
JULY 112,500.00
AUGUST 100,000.00
SEPTEMBER 100,000.00
OCTOBER 150,000.00
NOVEMBER 175,000.00
DECEMBER 187,500.00
Sales Forecast
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Operations Plan
Car Detailing and Painting
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Service Specifications
The business specializes in painting, detailing
and paint repairs for privately owned cars.
Services include washovers and per panel
painting
Washovers are also known whole body paintings
Per panel painting includes paint repairs and
painting of portions of a car.
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Service sample
Before After
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Standard costs
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sedan
Washover Per Panel
Pricing 25,000.00 2,500.00
Standard Variable Cost:
Labor 5,500.00 400.00Materials 6,000.00 800.00
Electricity 500.00 100.00
Others (Buffing Pad could
last around 10 cars, wax,
brill compound)
500.00 100.00
Total Expense (12,500.00) (1,400.00)
Contribution Margin 12,500.00 1,100.00
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SUv/pick-up/van
Washover Per Panel
Pricing 35,000.00 3,000.00
Standard Variable Cost:
Labor 6,500.00 400.00Materials: 7,000.00 800.00
Electricity 600.00 100.00
Others (Buffing Pad could
last around 10 cars, wax,
brill compound)
500.00 100.00
Total Expense (14,600.00 ) (1,400.00 )
Contribution Margin 20,400.00 1,600.00
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Monthly fixed costs
Depreciation 10,388.89
Rent 20,000.00Salaries 25,480.00
Utilities 2,000.00
Total 57,868.89
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Location: site/ viciniy
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Supply chain
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Service Schedule
The auto shop is open from 8am to 5pm from Mondays to
Saturdays
Customers will be catered on an appointment service. Walk in
customers will be asked to wait for available time slots and
will be given queuing numbers.
Services will be done for the day, any unfinished jobs will be
continued in the succeeding days depending on workload.
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Service flow diagram
ServiceA l d
Place body
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Service
writer will
do a check
list
Apply sand
paper on
dent
10 mins
Place body
filler mix
hardener on
dent
Apply sand
paper on the
whole panel
Place a
primer on
the panel
Apply sand
paper after
paint is dry
Paint with
painting
color
Apply top
coat directly
after color
Apply sand
paper on the
panel
Buff the car
with brill
compound
Service writer
will check the
work and do a
check list
5 mins
30 mins2 hours
30 mins 28 hours
2 hours
30mins
30mins
15m
ins1
hr
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Sourcing plans
The business will be having two suppliers (Dupont
Automotive Paints and Project Accessories) Orders
will be made upon agreement with customer
regarding the services to be rendered. Generic colored paints for common cars (Altis,
Fortuner, Civic, etc.) will be kept on stock for panel
painting services.
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Purchasing procedures
The business will be directly buying from the two
suppliers for paint and other materials on 30 day
credit basis or cash basis.
The business will be bought as needed based oncurrent supply and current service requirements.
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Material prices
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Material
QuantityUnit Cost
Per Panel
Cost per
liter/ piece
Amount
sold in
store
Initial
Purchase
Paint
Thinner 750 ml 108.75 145.00 1 liter 25 liters
Paint Color 200 ml 200.00 300.00 300 ml per job
Top Coat 500 ml 277.50 555.00 1 liter 25 liters
Masking
Tape 6 rolls 42.00 7.00 1 roll 1 box
Sand Paper#120 1 piece 9.00 9.00 1 piece 50 pieces
Sand Paper
#240 1 piece 9.00 9.00 1 piece 50 pieces
sand Paper
#600 1 piece 9.00 9.00 1 piece 50 pieces
Sand Paper
#2000 1 piece 10.00 10.00 1 piece 50 pieces
Brill
Compound 100 ml 64.90 649.00 1 liter 5 liters
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Supplies Requirement schedule
Keep an initial inventory for common cars for panel
paint repairs
Paint will bought as needed based on colored agreed
with client. Common materials will be kept in inventory as they
will be needed regularly.
Excess paint and thinner can be used for other
projects.
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Inventory management policy
Excess materials such as paint and thinner will be
used for next projects or the next month.
Ordering more materials from suppliers will be done
when inventory left is only good for 2 washover or 26panels of painting.
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Organizational chart
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Manpower requirement
Proprietor/Manager
Job Description:
Keeps constant communication with workers
Handles customer complaints In-charge of paying salaries and wages
Head Painter
Duties and Responsibilities:
In-charge of painting the cars
In-charge of making an estimate of how much the
materials would cost
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Manpower requirement
Paint Helper
Duties and Responsibilities:
Helps the head painter in painting cars
Welder
Duties and Responsibilities:
In-charge of molding the car back to its original state
Service Helper/ Security Guard
Duties and Responsibilities: Cleans the car after it is painted
Stay-in/ in-house worker
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Manpower requirement
Cashier Duties and Responsibilities:
Calls and checks-up on customer
Keeps the receipts Records the payments and billings
Service Writer Duties and Responsibilities:
Receives the customers that enter
Estimates the work that needs to be done
Handles the customer complaints
Re-checks the painters work
Helps in deciding if a back-job is needed
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Shop layout
21'-9" 2'-3"
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16'-9
5/8"
16'-6"
EXISTING BUILDING
16'-6"
5'-0"
SHED
2'-6"
2'-4
1/2"
1'-0"
2'-7 11/16"
10'-0"
3'-3"
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Manning schedule
Time Service Writer Cashier Service Helper
7:30 8:00 Service writer will
arrive in the shop
and check the
unfinished jobs.
Cashier will arrive Service helper will
arrive and clean
the shop.
8:00 11:30 Service writer will
attend to
customers.
Cashier will call
and check up on
customers
Service helper will
detail cars.
11:30 12:30 Service writer will
attend to
customers.
Lunch Break Lunch Break
12:30 1:30 Lunch Break Cashier will
prepare checks
needed
Service helper will
detail cars.
1:30 6:00 Service writer will
attend tocustomers
Cashier will collect
bills and receipts
Service helper will
detail cars and willpurchase the
materials needed.
6:00 6:30 Service writer will
double-check what
works are done
and need to be
finished
Cashier will do a
sale summary
Service helper will
clean the shop.
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Equipment/assets
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Construction costs
Renovation CostUseful Life in
Years
Yearly
Depreciation
Monthly
Depreciation
Office
Renovation250,000.00 3 83,333.33 6,944.44
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Furtnitures
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Quality control measures
Since the materials and supplies that I will be using will onlybought every time there is job, it can be easily controlled sincewe would only have to buy the materials needed. The service
helper will be the one in-charge of buying the materials neededby the painter.
In order to control the quality of my product, the service writerwill double-check if the newly painted panels match the originalones. The service writer will be the one to notify that head
painter if ever he finds any mistake in the paint. If ever thereare any impurities spotted, the head painter and the servicewriter will notify the proprietor, and he will be the one todecide on what to do. If ever there any differences in the paintof the car, a back job would be done so not to disappoint thecustomer.
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Customer service procedures
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Risk Analysis
POSSIBLE RISK SOLUTION
My painter or welder gets sick. We would have a back-up painter and
welder that would be able to fill in for
them only for that day.
My employees short-change me. We will list down the common cost of
the materials needed per panel and
washover. I also have knowledge on
the cost of these materials because my
father has prior knowledge about the
costs since he has been in the car
industry for many years.
My customers dont have the money to
pay for the paint job on time.
We wouldnt release the cars of my
customer until I am fully paid. I will do
this so that I wont have to run after
these customers.
Insurance companies want to pay
later.
But when it comes to dealing with
insurance companies, I will ask them
to pay 50% of the job as down
payment. I will collect the rest of the
sum after 30 working days.
Customer complains that a part of his
car is missing.
We created a checklist that I would use
in order to make sure that no part of
the car is missing. This checklist would
also serve as evidence if ever a
customer complains that his car has
some missing parts or kits.
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Financial plan
A starting capital of 600,000 pesos is needed
to cover the all the necessary equipment and
cost needed to run the business
Depreciation of equipment is by 5 years
For the 1styear we will only have 1 employee
that will be paid 350 pesos per day
For the 2ndyear we will have another
employee that will be paid also 350 pesos
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Financial plan
Payment to supplier will be with cash
Payment of customers will also be with cash
I t
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Impact
C l i
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Conclusion