autojob econ

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    U

    O

    LANSANG|

    REYES|

    SANCHEZ|

    SUN

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    AUTOJOB Auto body shop Aiming to reduce a neglected sector of those

    unemployed Located in San Juan City Basic vehicle services: Washovers with minor

    body repair & per panel painting with minorbody repair

    Fully equipped with the latest painting

    and body repair tools and equipment Total capital requirement: P600,000

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    MAIN REASONS

    Unmanageability in Life:

    Loss of work

    Money

    Education

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    AVERAGE

    IN

    25

    OUT

    21

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    Escape

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    SUCCESS RATE7%

    68%

    Comes Back In/Relapses

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    15

    25-40

    60

    AVG/majority

    OLDES

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    MIDDLE CLASSGood family Background$

    FACILITY

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    ctivitiesCleaning

    Nurse-patient interaction

    KaraokeCigarette breaks

    Games

    ArtworksProblem solving activities

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    Easy to d is t ingu ish

    DOMINANTTraits & Skills

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    Rehab ProcessVaries Per

    DOCTOR PATIENT

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    DOCTOR = FAMILY

    RESLEASE

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    AS OF JANUARY 2014

    Unemployment rate 7.5%

    3 Mil l ion Peop le

    NCR 11.2%

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    AS OF JANUARY 2014

    Males (63.9%)

    Age group o f 15-24 (48.2%)

    Age group 25-34 (29.9%)

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    AS OF JANUARY 2014

    College Graduates(19.8%)

    Undergraduates(13.3%)

    High Schoo l Grads (34%)

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    2010: 90,361 total population (NCSB) First class income classification 2010: 67, 783 registered private vehicles (LTO) Estimated average increase of 1.39% per year (LTO)

    Target market for the business: individual carowners, insurance companies, and businessenterprises (vehicles or fleet)

    Target Ma

    R l t M k t Si

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    Relevant Market SiTOTAL PRIVATE VEHICLES IN SAN JUAN 67,783

    RATE OF ACCIDENT 79%TOTAL ACCIDENTS PER YEAR 53,549

    CARS WITH COMPREHENSIVE INSURANCE 4,326 cars

    CARS WITHOUT COMPREHENSIVE INSURANCE 15,338 cars

    TARGET SHARE 1.5%

    RELEVANT MARKET SIZE 803 cars

    Sh f

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    Repairs andRepaint

    Insurance Companies 50%

    Individual 10%

    Car Dealers 40%

    Share of

    Run-of-the-mill autobody shop

    High-end body shops Casa

    Market Seg

    Business

    M k t Ch t i ti

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    Brand new cars have 3-5 years insurance warranty =claims for repainting Expiration of warrantyowners choose auto body

    shops Casa costs twice as much Car owners rely on the reputationor by word-of-mouth on the serviceand quality big chunk of customers are from

    insurance companies Insurance companies are responsiblefor providing these body shops with asteady flow of customers

    Market Characteristic

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    New paint technology

    New materials

    Competition Lowering of price of competitors

    Increased buyers of secondhand cars

    New painting processes

    A. To be able to capture a portion of the market byproducing good quality paint jobs with lesser back

    jobsB. If I can provide a service of equal or better quality

    than Casa for a cheaper price, I would be able to

    gain control of a part of the market that opts torepaint their cars in Casa

    C. If I surpass my main competitors, like Auto LabD. If I am able to get accreditation from insurance

    companies

    E. Retain the loyalty and skills of workers to gainconfidence of the market

    C U H bit & P

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    Consumer Usage Habits & P Minor or major accidentbody shop or Casa for repainting

    Comprehensive insurance: minor scratch would be brought to abody shop of the customer or insurance companys choice Car owners acquiring a paint job even if there are no scratches or

    dents change the color of their car or because their car paint istoo old

    Customers look for a reasonable price followed by the painting

    process Brand of the paint, the warranty, and the location are not really

    that important to them as long as they get a quality repaintingservice at a reasonable price

    ti

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    ompeti Good Wheels Auto Shop Along with 6 other auto shops in the area Average of 5 cars a day with a waiting line of 30 cars

    Catering to Class B & C

    Good Wheels Auto Shop

    6%

    Other Auto Shops

    31%

    Casa

    40%

    Persoanl Painters

    23%

    Good Wheels Estimated Market Share

    Service Price

    Wash Over 30,000-40,000

    Per Panel 3,000

    P iti i d St

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    A quality body shop offering repainting andinterior detailing services

    High quality at a lower price Tie UpsInsurance Companies, Government

    Agencies, Rehab Centers On-line, Forums, Car Shows

    Positioning and Str

    PANEL WASHOVER

    SELLING PRICE 2,500.00 25,000.00

    LESS:

    LABOR 375.00 5,000.00

    MATERIALS 375.00 3,750.00

    TOTAL COST 750.00 8,750.00

    GROSS PROFIT 1,750.00 16,250.00

    S l F t

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    JANUARY 75,000.00

    FEBRUARY 100,000.00

    MARCH 100,000.00

    APRIL 112,500.00

    MAY 125,000.00

    JUNE 112,500.00

    JULY 112,500.00

    AUGUST 100,000.00

    SEPTEMBER 100,000.00

    OCTOBER 150,000.00

    NOVEMBER 175,000.00

    DECEMBER 187,500.00

    Sales Forecast

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    Operations Plan

    Car Detailing and Painting

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    Service Specifications

    The business specializes in painting, detailing

    and paint repairs for privately owned cars.

    Services include washovers and per panel

    painting

    Washovers are also known whole body paintings

    Per panel painting includes paint repairs and

    painting of portions of a car.

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    Service sample

    Before After

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    Standard costs

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    sedan

    Washover Per Panel

    Pricing 25,000.00 2,500.00

    Standard Variable Cost:

    Labor 5,500.00 400.00Materials 6,000.00 800.00

    Electricity 500.00 100.00

    Others (Buffing Pad could

    last around 10 cars, wax,

    brill compound)

    500.00 100.00

    Total Expense (12,500.00) (1,400.00)

    Contribution Margin 12,500.00 1,100.00

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    SUv/pick-up/van

    Washover Per Panel

    Pricing 35,000.00 3,000.00

    Standard Variable Cost:

    Labor 6,500.00 400.00Materials: 7,000.00 800.00

    Electricity 600.00 100.00

    Others (Buffing Pad could

    last around 10 cars, wax,

    brill compound)

    500.00 100.00

    Total Expense (14,600.00 ) (1,400.00 )

    Contribution Margin 20,400.00 1,600.00

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    Monthly fixed costs

    Depreciation 10,388.89

    Rent 20,000.00Salaries 25,480.00

    Utilities 2,000.00

    Total 57,868.89

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    Location: site/ viciniy

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    Supply chain

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    Service Schedule

    The auto shop is open from 8am to 5pm from Mondays to

    Saturdays

    Customers will be catered on an appointment service. Walk in

    customers will be asked to wait for available time slots and

    will be given queuing numbers.

    Services will be done for the day, any unfinished jobs will be

    continued in the succeeding days depending on workload.

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    Service flow diagram

    ServiceA l d

    Place body

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    Service

    writer will

    do a check

    list

    Apply sand

    paper on

    dent

    10 mins

    Place body

    filler mix

    hardener on

    dent

    Apply sand

    paper on the

    whole panel

    Place a

    primer on

    the panel

    Apply sand

    paper after

    paint is dry

    Paint with

    painting

    color

    Apply top

    coat directly

    after color

    Apply sand

    paper on the

    panel

    Buff the car

    with brill

    compound

    Service writer

    will check the

    work and do a

    check list

    5 mins

    30 mins2 hours

    30 mins 28 hours

    2 hours

    30mins

    30mins

    15m

    ins1

    hr

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    Sourcing plans

    The business will be having two suppliers (Dupont

    Automotive Paints and Project Accessories) Orders

    will be made upon agreement with customer

    regarding the services to be rendered. Generic colored paints for common cars (Altis,

    Fortuner, Civic, etc.) will be kept on stock for panel

    painting services.

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    Purchasing procedures

    The business will be directly buying from the two

    suppliers for paint and other materials on 30 day

    credit basis or cash basis.

    The business will be bought as needed based oncurrent supply and current service requirements.

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    Material prices

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    Material

    QuantityUnit Cost

    Per Panel

    Cost per

    liter/ piece

    Amount

    sold in

    store

    Initial

    Purchase

    Paint

    Thinner 750 ml 108.75 145.00 1 liter 25 liters

    Paint Color 200 ml 200.00 300.00 300 ml per job

    Top Coat 500 ml 277.50 555.00 1 liter 25 liters

    Masking

    Tape 6 rolls 42.00 7.00 1 roll 1 box

    Sand Paper#120 1 piece 9.00 9.00 1 piece 50 pieces

    Sand Paper

    #240 1 piece 9.00 9.00 1 piece 50 pieces

    sand Paper

    #600 1 piece 9.00 9.00 1 piece 50 pieces

    Sand Paper

    #2000 1 piece 10.00 10.00 1 piece 50 pieces

    Brill

    Compound 100 ml 64.90 649.00 1 liter 5 liters

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    Supplies Requirement schedule

    Keep an initial inventory for common cars for panel

    paint repairs

    Paint will bought as needed based on colored agreed

    with client. Common materials will be kept in inventory as they

    will be needed regularly.

    Excess paint and thinner can be used for other

    projects.

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    Inventory management policy

    Excess materials such as paint and thinner will be

    used for next projects or the next month.

    Ordering more materials from suppliers will be done

    when inventory left is only good for 2 washover or 26panels of painting.

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    Organizational chart

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    Manpower requirement

    Proprietor/Manager

    Job Description:

    Keeps constant communication with workers

    Handles customer complaints In-charge of paying salaries and wages

    Head Painter

    Duties and Responsibilities:

    In-charge of painting the cars

    In-charge of making an estimate of how much the

    materials would cost

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    Manpower requirement

    Paint Helper

    Duties and Responsibilities:

    Helps the head painter in painting cars

    Welder

    Duties and Responsibilities:

    In-charge of molding the car back to its original state

    Service Helper/ Security Guard

    Duties and Responsibilities: Cleans the car after it is painted

    Stay-in/ in-house worker

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    Manpower requirement

    Cashier Duties and Responsibilities:

    Calls and checks-up on customer

    Keeps the receipts Records the payments and billings

    Service Writer Duties and Responsibilities:

    Receives the customers that enter

    Estimates the work that needs to be done

    Handles the customer complaints

    Re-checks the painters work

    Helps in deciding if a back-job is needed

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    Shop layout

    21'-9" 2'-3"

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    16'-9

    5/8"

    16'-6"

    EXISTING BUILDING

    16'-6"

    5'-0"

    SHED

    2'-6"

    2'-4

    1/2"

    1'-0"

    2'-7 11/16"

    10'-0"

    3'-3"

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    Manning schedule

    Time Service Writer Cashier Service Helper

    7:30 8:00 Service writer will

    arrive in the shop

    and check the

    unfinished jobs.

    Cashier will arrive Service helper will

    arrive and clean

    the shop.

    8:00 11:30 Service writer will

    attend to

    customers.

    Cashier will call

    and check up on

    customers

    Service helper will

    detail cars.

    11:30 12:30 Service writer will

    attend to

    customers.

    Lunch Break Lunch Break

    12:30 1:30 Lunch Break Cashier will

    prepare checks

    needed

    Service helper will

    detail cars.

    1:30 6:00 Service writer will

    attend tocustomers

    Cashier will collect

    bills and receipts

    Service helper will

    detail cars and willpurchase the

    materials needed.

    6:00 6:30 Service writer will

    double-check what

    works are done

    and need to be

    finished

    Cashier will do a

    sale summary

    Service helper will

    clean the shop.

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    Equipment/assets

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    Construction costs

    Renovation CostUseful Life in

    Years

    Yearly

    Depreciation

    Monthly

    Depreciation

    Office

    Renovation250,000.00 3 83,333.33 6,944.44

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    Furtnitures

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    Quality control measures

    Since the materials and supplies that I will be using will onlybought every time there is job, it can be easily controlled sincewe would only have to buy the materials needed. The service

    helper will be the one in-charge of buying the materials neededby the painter.

    In order to control the quality of my product, the service writerwill double-check if the newly painted panels match the originalones. The service writer will be the one to notify that head

    painter if ever he finds any mistake in the paint. If ever thereare any impurities spotted, the head painter and the servicewriter will notify the proprietor, and he will be the one todecide on what to do. If ever there any differences in the paintof the car, a back job would be done so not to disappoint thecustomer.

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    Customer service procedures

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    Risk Analysis

    POSSIBLE RISK SOLUTION

    My painter or welder gets sick. We would have a back-up painter and

    welder that would be able to fill in for

    them only for that day.

    My employees short-change me. We will list down the common cost of

    the materials needed per panel and

    washover. I also have knowledge on

    the cost of these materials because my

    father has prior knowledge about the

    costs since he has been in the car

    industry for many years.

    My customers dont have the money to

    pay for the paint job on time.

    We wouldnt release the cars of my

    customer until I am fully paid. I will do

    this so that I wont have to run after

    these customers.

    Insurance companies want to pay

    later.

    But when it comes to dealing with

    insurance companies, I will ask them

    to pay 50% of the job as down

    payment. I will collect the rest of the

    sum after 30 working days.

    Customer complains that a part of his

    car is missing.

    We created a checklist that I would use

    in order to make sure that no part of

    the car is missing. This checklist would

    also serve as evidence if ever a

    customer complains that his car has

    some missing parts or kits.

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    Financial plan

    A starting capital of 600,000 pesos is needed

    to cover the all the necessary equipment and

    cost needed to run the business

    Depreciation of equipment is by 5 years

    For the 1styear we will only have 1 employee

    that will be paid 350 pesos per day

    For the 2ndyear we will have another

    employee that will be paid also 350 pesos

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    Financial plan

    Payment to supplier will be with cash

    Payment of customers will also be with cash

    I t

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    Impact

    C l i

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    Conclusion