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    Strategic Analysis

    Of

    Group Company

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    Introduction to industry India's telecommunication network is the second

    largest in the world based on the total number of telephoneusers (both fixed and mobile phone).

    It has one of the lowest call tariffs in the world enabled bythe mega telephone networks and hyper-competitionamong them. It has the world's third-largest Internet user-

    base with over 137 million as of June 2012.

    Major sectors of the Indian telecommunication industryare telephony, internet and television broadcasting.

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    Introduction to company Flagship company of Bharti enterprises is

    Bharti Airtel Ltd

    There are three SBUs under it, are.

    - Mobile Service

    - Airtel Tele-media Service

    - Enterprise Services.

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    Objectives of Bharti Airtel Ltd Objectives

    - To Undertake Transformational Projects

    - To Diversity in new business.

    - To Lay the foundation for building a conglomerate ofculture.

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    VISION & MISSIONVISION :

    To be globally admired for telecom services that

    delight customers.

    MISSION

    Customer service focus

    Empowered employees

    Innovative services

    Cost efficiency

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    Q #1: What are the Industrys

    Dominant Economic Traits?

    Market size and growth rate

    Number of rivals

    Buyer needs and requirements

    Vertical integration

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    Q #2: What Kinds of Competitive

    Forces Are Industry Members

    Facing?

    Five Forces Model of Competition

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    New Entrant Threat

    Extremely high infrastructure cost.

    License cost is also very High.

    Overall influence is Low.

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    Power of buyers There is lack of difference among service provider

    which increases power in the hands of buyers.

    There is cut throat competition in the telecomindustry which again increases power in the hand ofbuyers.

    Again switching cost is low.

    Number portability has increased the power of thebuyers.

    Overall, the power is in the hands of buyers is high.

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    Suppliers bargaining power There are large numbers of suppliers to this industry.

    The limited pool of engineers and skilled managers

    has increased suppliers bargaining power. There is medium cost of switching the supplier as

    changing their hardware would lead to cost inmodifying the architecture.

    Overall influence is medium.

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    Competitive rivalry Exit barrier is high.

    Fixed cost is high.

    There are 6-7 players in each region. 3 out of 4 big player including Airtel is present in each

    region.

    There is price war.

    Overall the rivalry among substitute is veryhigh.

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    Threats from substitute Landline and CDMA market is diminishing.

    Use of Video conferencing, VOIP(skype, gtalk, yahoomessenger) is increasing rapidly.

    Overall, the threat is medium.

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    Q #3: What Factors Are Driving Industry

    Change and What Impacts Will They

    Have?

    Types of Driving Forces

    Network availability

    Advertisement campaigns Global expansion strategies

    Changing societal concerns

    Changes in long-term industry growth rate

    Changes in who buys the product andhow they use it

    Product innovation

    Technological change/process innovation

    Marketing innovation

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    Assess impact

    Are the driving forces causingdemand for product to increaseor decrease?

    - Yes

    Are the driving forces acting to makecompetition more or lessintense?

    - Yes,

    Will the driving forces lead to higher or lower industry

    profitability?

    - Yes Low Profitability, because of more

    competitors and also mobile.

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    Q #4: What Market Positions Do Rivals

    Occupy?

    Strategic Group Mapping ( in Crs.)

    COMPANIES REVENUE TOTAL ASSETS PAT

    BHARTI AIRTEL 38,800 63,559 5730

    BSNL 30,240 70,000 6457

    VODAFONE 23,200 22,300.80 7003

    RELIENCE 22,130 73,067 8040

    IDEA 11,390 23,072 5765.4

    TATA COM 11,000 8,087.80 171.34

    TATA

    TELESERVICES 6,900 4,237.96 517.51

    MTNL 3,650 14,102.17 2801.92

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    SWOT Analysis of Bharti Airtel Ltd

    Strength:-

    Bharti is very focused on telecom industry.

    Leadership in telecom industry with over 88 millioncustomers.

    The only Indian operator other than VSNL that hasinternational submarine cable.

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    SWOT Analysis.

    Weakness:-

    Price competition has increased with othercompetitors.

    Untapped rural market, most of which is covered by

    BSNL.

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    SWOT Analysis.

    Opportunities:-

    Latest technology and low cost advantage.

    Huge market.

    Low broadband penetration.

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    SWOT Analysis. Threat:-

    Falling annual revenue per unit.

    Competition from other cellular companies.

    Saturation point in basic telephony service.

    Mobile number portability may result in switch over ofcustomer to other competitors.

    Vodafone has advantage in 3G service than airtel since ithas experience of running the 3G service in other countries.

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    Generic Strategy

    Narrow

    Market Scope

    Broad Market

    Scope

    Differentiation Strategy Low Cost Strategy

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    Generic StrategyExisting Product New Product

    Existing

    Market

    New

    Market

    Differentiation Strategy Low Cost Strategy

    Market penetration

    - Mobile Service- Broadband- DTH

    Product Development

    - 3G

    MarketDevelopment

    - Mobile Services

    Diversification

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    Complementary strategyAlliances/Partnerships

    To extend its reach in India's rural markets, Bharti Airtel isfocusing on innovative initiatives, including efficientinfrastructure deployments, expanding its distributionnetwork via partnerships, and customized content andtariffs.

    To expand coverage into rural regions, Bharti Airtel is

    sharing passive infrastructure services with Vodafone (42percent ownership) and Idea (16 percent ownership)through its joint venture, Indus Towers. Sharing theinfrastructure cost and usage between multiple operatorshas helped Bharti Airtel to reduce its operating and capitalexpenses.

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    Complementary strategyJoint venture

    Bharti Airtel also formed a joint venture with the Indian FarmersFertilizer Cooperative Limited (IFFCO). Its joint venture, IFFCO

    Kisan Sanchar, uses IFFCO's wide rural presence (present in 80percent of Indian villages) and appeal among the ruralagricultural community to market and distribute Bharti'sproducts.

    IFFCO Kisan Sanchar provides subsidized handsets andconnections at competitive rates in rural areas. It also helpsBharti Airtel to identify and acquire suitable locations fordeploying its cell sites. In addition, it offers tailored servicesincluding voice-based updates on crop prices, farmingtechniques, rural health initiatives, and "help line" services

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    Strategy Options for Competing

    in Emerging Industries

    Bharti Airtel is pushing hard to improve Technology& improve Product Quality(Services).

    Focus onAdvertising

    - Increase frequency of Use.

    - Creating brand Loyalty.

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    Strategy Options for Competing

    in a Mature Industry

    Strong focus on Cost Reduction

    Increase sales to present customers

    Expanding Internationally

    Emphasize Innovation in thevalue chain.

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    Market Leader Fortify-and-Defend Strategy

    1. Increase advertising and R&D2. Provide higher levels of customer service

    3. Add personalized services to boost buyer loyalty

    4. Keep prices reasonable and quality attractive

    5. Invest enough to remain cost competitive

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    Diversification in Related IndustryJoint Venture

    Beetel Teletech Limited

    Bharti Infratel Limited

    Indus Tower is a joint venture between

    - Vodafone Essar (42%)

    - Bharti Group (42%) and- Aditya Birla Telecom Limited (16%)

    It is Indias leading mobile towers company

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    Unrelated DiversificationCompany Name Industry

    Bharti AXA General Insurance Insurance

    Bharti Retail Retail Industry

    Bharti Walmart Retail Industry

    FieldFresh Foods Pvt. Ltd Retail Industry

    Bharti Realty Limited Real Estate Industry

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