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    ManagementInformationSystemsMANAGINGTHEDIGITALFIRM,12THEDITION

    TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

    Chapter7

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    ManagementInformationSystems

    NetworkingandcommunicaBonTrendsConvergence:

    TelephonenetworksandcomputernetworksconvergingintosingledigitalnetworkusingInternetstandards

    E.g.cablecompaniesprovidingvoiceserviceroadband:

    Morethan60%U.S.Internetusershavebroadbandaccessroadbandwireless:

    VoiceanddatacommunicaAonaswellasInternetaccessareincreasinglytakingplaceoverbroadbandwirelessplaCorms

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

    Prentice Hall 20112

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    ManagementInformationSystems

    Whatisacomputernetwork?TwoormoreconnectedcomputersMajorcomponentsinsimplenetwork lientcomputer Servercomputer Networkinterfaces(NIs) onnecAonmedium NetworkoperaAngsystem Huborswitch

    Routers Deviceusedtoroutepacketsofdatathroughdifferentnetworks,ensuringthatdatasentgetstothecorrectaddress

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    Componentsofnetworksinlargecompanies Hundredsoflocalareanetworks(LANs)linkedtofirmwidecorporatenetwork

    Variouspowerfulservers Website orporateintranet,extranet Backendsystems

    MobilewirelessLANs(Wi-Finetworks) Videoconferencingsystem TelephonenetworkWirelesscellphones

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    KeynetworkingtechnologiesClient/servercompuBng

    DistributedcompuAngmodel lientslinkedthroughnetworkcontrolledbynetworkservercomputer

    ServersetsrulesofcommunicaAonfornetworkandprovideseveryclientwithanaddresssootherscanfinditonthenetwork

    HaslargelyreplacedcentralizedmainframecompuAng TheInternet:LargestimplementaAonofclient/servercompuAng

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    Keynetworkingtechnologies(cont.)Packetswitching

    Methodofslicingdigitalmessagesintoparcels(packets),sendingpacketsalongdifferentcommunicaAonpathsastheybecomeavailable,andthenreassemblingpacketsatdesAnaAon

    Previouscircuit-switchednetworksrequiredassemblyofcompletepoint-to-pointcircuit

    PacketswitchingmoreefficientuseofnetworkscommunicaAonscapacity

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    Keynetworkingtechnologies(cont.)TCP/IPandconnecBvity

    ConnecBvitybetweencomputersenabledbyprotocols Protocols:RulesthatgoverntransmissionofinformaAonbetweentwopoints TransmissionControlProtocol/InternetProtocol(TCP/IP)

    ommonworldwidestandardthatisbasisforInternet DepartmentofDefensereferencemodelforTCP/IP

    Fourlayers1. pplicaAonlayer2. Transportlayer3. Internetlayer4. Networkinterfacelayer

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    Signals:digitalvs.analogModem:Translatesdigitalsignalsintoanalogform

    Typesofnetworks Local-areanetworks(LANs)

    ampus-areanetworks(Ns) Peer-to-peer Topologies:star,bus,ring

    Metropolitanandwide-areanetworks Wide-areanetworks(WNs) Metropolitan-areanetworks(MNs)

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    PhysicaltransmissionmediaTwistedwire(modems)Coaxialcable FiberopBcsandopBcalnetworks

    DensewavelengthdivisionmulAplexing(DWDM)Wirelesstransmissionmediaanddevices

    Microwave Satellites ellulartelephones

    Transmissionspeed(hertz,bandwidth)

    TelecommunicationsandNetworkinginTodaysBusinessWorld

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    WhatistheInternet?InternetAddressingandArchitecture

    TheDomainNameSystemHierarchicalstructureTop-leveldomains

    InternetArchitectureandGovernanceNoformalmanagement:IB,INN,W3

    TheFutureInternet:IPv6andInternet2

    TheGlobalInternet

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    Internetservicesincludethefollowing:E-mailCha^ngandinstantmessaging

    NewsgroupsTelnet FileTransferProtocol(FTP)WorldWideWebVoIPVirtualprivatenetwork(VPN)

    TheGlobalInternet

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    TheWorldWideWebHTML(HypertextMarkupLanguage):

    FormatsdocumentsfordisplayonWebHypertextTransferProtocol(HTTP):

    ommunicaAonsstandardusedfortransferringWebpages

    Uniformresourcelocators(URLs): ddressesofWebpages

    E.g.h`p://www.megacorp.com/content/features/082602.htmlWebservers

    SowareforlocaAngandmanagingWebpages

    TheGlobalInternet

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    ManagementInformationSystems

    TheWorldWideWeb(cont.)Searchengines

    Startedinearly1990sasrelaAvelysimplesowareprogramsusingkeywordindexes

    Today,majorsourceofInternetadverAsingrevenueviasearchenginemarkeAng,usingcomplexalgorithmsandpagerankingtechniquestolocateresults

    Shoppingbots UseintelligentagentsowareforsearchingInternetforshoppinginformaAon

    TheGlobalInternet

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    ManagementInformationSystems

    Web2.0 Fourdefiningfeatures

    1. InteracAvity2. Real-Ameusercontrol3. SocialparAcipaAon4. User-generatedcontent

    Technologiesandservicesbehindthesefeatures loudcompuAng Blogs/RSS Mashups&widgets Wikis Socialnetworks

    TheGlobalInternet

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    ManagementInformationSystems

    Web3.0theSemanBcWeb EffortofW3toaddmeaningtoexisAngWeb Makesearchingmorerelevanttouser

    Othervisions MoreintelligentcompuAng 3DWebPervasiveWeb

    IncreaseincloudcompuAng,SaaS UbiquitousconnecAvitybetweenmobileandotheraccessdevices

    MakeWebamoreseamlessexperience

    TheGlobalInternet

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    ManagementInformationSystems

    CellularsystemsCompeBngstandardsforcellularservice

    DM:UnitedStates GSM:Restofworld,plusT&TandT-Mobile

    Third-generaBon(3G)networks SuitableforbroadbandInternetaccess144Kbps2Mbps

    4Gnetworks EnArelypacket-switched 100Mbps1Gbps

    TheWirelessRevolution

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    ManagementInformationSystems

    WirelesscomputernetworksandInternetaccessluetooth(802.15)

    Linksupto8devicesin10-marea Usefulforpersonalnetworking(PNs)andinbusinesstotransmitdatafromhandhelddevicestoothertransmi`ers

    Wi-Fi(802.11) Setofstandards:802.11a,802.11b,802.11g,802.11n UsedforwirelessLNandwirelessInternetaccess Useaccesspoints:Devicewithradioreceiver/transmi`erforconnecAngwirelessdevicestoawiredLN

    TheWirelessRevolution

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    ManagementInformationSystems

    WirelesscomputernetworksandInternetaccessWi-Fi(cont.)

    Hotspots:ccesspointsinpublicplacetoprovidemaximumwirelesscoverageforaspecificarea

    WeaksecurityfeaturesWiMax(802.16)

    Wirelessaccessrangeof31miles RequireWiMaxantennas SprintNextelbuildingWiMaxnetworkasfoundaAonfor4Gnetworks

    TheWirelessRevolution

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    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    RadiofrequencyidenBficaBon(RFID)UseBnytagswithembeddedmicrochipscontainingdataaboutanitemandlocaBon,andantenna

    TagstransmitradiosignalsovershortdistancestospecialRFIDreaders,whichsenddataovernetworktocomputerforprocessing

    AcBveRFID:Tagshaveba`eries,datacanberewri`en,rangeishundredsoffeet,moreexpensive

    PassiveRFID:Rangeisshorter,alsosmaller,lessexpensive,poweredbyradiofrequencyenergy

    TheWirelessRevolution

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    ManagementInformationSystems

    RadiofrequencyidenBficaBon(RFID)(cont.)Commonuses:utomatedtoll-collecAonTrackinggoodsinasupplychain

    Requirescompaniestohavespecialhardwareandsoware

    ReducBonincostoftagsmakingRFIDviableformanyfirms

    TheWirelessRevolution

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    ANDWIRELESSTECHNOLOGY

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    ManagementInformationSystems

    Wirelesssensornetworks(WSNs)Networksofhundredsorthousandsofinterconnectedwirelessdevicesembeddedintophysicalenvironmenttoprovidemeasurementsofmanypointsoverlargespaces

    Deviceshavebuilt-inprocessing,storage,andradiofrequencysensorsandantennas

    Requirelow-power,long-lasAngba`eriesandabilitytoendureinthefieldwithoutmaintenance

    Usedtomonitorbuildingsecurity,detecthazardoussubstancesinair,monitorenvironmentalchanges,traffic,ormilitaryacBvity

    TheWirelessRevolution

    CHAPTER7:TELECOMMUNICATIONS,THEINTERNET,

    ANDWIRELESSTECHNOLOGY

    P ti H ll 201121