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    Slide 7.1

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    CHAPTER 7E-PROCUREMENT

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    Slide 7.2

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    Learning outcomes

    Identify the benefits and risks ofe-procurement

    Analyze procurement methods to evaluate cost

    savingsAssess different options for integration of

    organizations information systems with

    e-procurement suppliers.

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    Slide 7.5

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    What is e-procurement?

    Procurement refers to all activities involved

    with obtaning items from a supplier

    The electronic integration and management of

    all procurement activities including purchase

    request, authorization, ordering, delivery and

    payment between a purchaser and a supplier

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    Slide 7.6

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    The 5 rights of E-procurement

    Sourcing items:

    at the right price

    delivered at the right time

    are of the right quality

    of the right quantity

    from the right source.

    Baily et al., 1994

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    Figure 7.1 Key procurement activities within an organization

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    Figure 7.2 Electronic procurement systemSource:Tranmit plc

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    Slide 7.9

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    Types of procurement

    Production-related procurement

    Relate to manufacturing of products

    Non-production related procurement

    Supports operation of whole business

    How items are bought:

    Systematic sourcing

    Negotiated contracts with regular suppliers

    Spot sourcing

    Fulfillment of an immediate need

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    Slide 7.10

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    Drivers of e-procurement

    Reduced purchasing cycle and cost

    Enhanced budgetary control

    Elimination of administrative errors

    Increasing buyers productivity

    Improving information management

    Improving the payment process

    Slid 7 11

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    Slide 7.11

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    Risks and impact of e-

    procurement

    Organizational risks

    Need to redeploy staff: purchasing team of 5

    people was reduced to 4

    Maverisk/off-contract purchasing: unnecessaryitems are ordered

    Technology risks

    Integration with existing financial systems Failure to achieve real cost reduction

    ROI (return of investment) may be lower than

    forecast

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    Slide 7.12

    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    Implementing e-procurement

    Stock control system

    CD/web-based catalogue

    E-mail/workflow system

    Order-entry on web site

    Accounting systems

    ERP systems

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    Figure 7.4 E-mail notification of requisition approvalSource:Tranmit plc

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    Figure 7.5 Document management software for reconciling supplier invoice with

    purchase order data

    Source:Tranmit plc

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    Figure 7.6 The three main e-procurement model alternatives for buyers

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    Table 7.6 Assessment of the procurement model alternatives for buyers

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    Figure 7.8 An online catalogue of items for purchaseSource:Tranmit plc

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    Figure 7.9 Ford supplier portal provided by CovisintSource: Covisint.com

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    Figure 7.10 Supplier Route to Government Portal (www.supply2.gov.uk)

    Slide 7.22

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    Dave Chaffey, E-Business and E-Commerce Management,3rdEdition Marketing Insights Ltd 2007

    Government marketplace

    exchanges

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    Table 7.7 Types of B2B marketplaces identified by Kaplan and Sawhney (2000)

    with examplesSource: Adapted and reprinted by permission of Harvard Business Review from table on p. 99 from E-hubs: the new B2B marketplaces, by Kaplan, S. and Sawhney, M., in Harvard

    Business Review, MayJune 2000. Copyright 2000 by the Harvard Business School Publishing Corporation, all rights reserved

    Types of marketplace

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    Dave Chaffey E-Business and E-Commerce Management 3rd Edition Marketing Insights Ltd 2007

    Questions:

    Q1) Describe the different elements of an e

    procurement systems

    Q2) Outline the main benefits and risk of e-

    procurement

    Q3) Explain how cost saving may arise from e-

    procurement