Curriculum vita

Personal

Details

Name: Ahmed Maher Morsy

Nationality: Egyptian

Date of Birth: 13-October-1981

Marital Status: Married

Military Service: Exempted

Address:ST.5140/43 El Mokattam

Mobile : (011) 40289366

Home: (+02) 225077045

Email: ahmed13maher@Gmail.com

Career

opportunity

Seeking a challenging career opportunity in multinational organization to enhance and

develop my interpersonal skills while looking for expanding the horizons of my

perspectives that I acquired from my experience in different organization.

Education Diploma in Hotel Management( EL Alson School for Hotel Affairs) – (1995-2000)

B.A of Hotel & Tourism – Hotel Management(Mokattam Academy for Modern Science) – (2000-2003)

language Arabic - Mother tongue

English –Fluent

Computer

Skills

Microsoft office ,Operating Systems , oracle system (opera)

Work

Experiences

Title: Sales Coordinator (Medical-Equipment) .

Company: Medic Egypt (September-2015 till January 2016)

. Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling;

Making presentations to doctors, practice staff , nurses and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue;

Organizing conferences for doctors and other medical staff; Building and maintaining positive working relationships with medical

staff and supporting administrative staff; Managing budgets (for catering, outside speakers, conferences,

hospitality, etc.);

Keeping detailed records of all contacts; Reaching (and if possible exceeding) annual sales targets; Planning work schedules and weekly and monthly timetables. This may

involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions;

Regularly attending company meetings, technical data presentations and briefings;

Keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations;

Monitoring competitor activity and competitors' products; Maintaining knowledge of new developments in the National Health

Service (NHS), anticipating potential negative and positive impacts on the business and adapting strategy accordingly;

Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;

Staying informed about the activities of health services in a particular area.

Title : Admin Coordinator

Company: Misr TECH (May-2014/August-2014)

Coordinate between departments for all delivered equipment.

Providing the required tools, instrument and stationeries for all

departments.

Prepare an archiving system for all Correspondences

Update weekly and Monthly reports for all equipment

Cost control for invoices.

Title: Guest Service

Hotel: Four Seasons Hotel – Egypt (October-2004 till April-2014)

Answer telephone calls from guests seeking to make or cancel hotel reservations.

Greet arriving guests, assign rooms, issue keys and ascertain guest payment and billing information.

Answer guest requests for assistance and coordinate with housekeeping,

bell service staff and management to fulfill guest requests. Provide guests with access to hotel services, forward in-room meal

requests and ensure that mail, faxes and packages are delivered in a timely manner.

Deal with irate guests and find ways to resolve issues to the guest's satisfaction.

Serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations and providing other information about the locale.

Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay.

Calculate the guest's final bill and collect payments.

Title : HouseKeeping – Uniform Department

Hotel: Four Season

Ensure uniform and personal appearance is clean and professional; Respond promptly to requests from guests and other departments....

Communicate all policies and procedures for housekeeping and special

cleaning projects....

Assisting Room Attendants on designated floors.

Maintain cleanliness and organization of Housekeeping Office....

Places linen and uniforms in containers for transport to laundry. Sort's items and counts and records number of items soiled. Examines laundered items to ensure cleanliness and serviceability. Sends torn articles to the seamstress for repair. Stores laundered linen and uniforms on shelves after verifying numbers

and types of articles. Issues linen and uniforms, which are both to be exchanges on a clean-

for-soiled basis only. Counts and records linen to fill requisition. Check periodically the condition of hotel linen and uniform. Should know basic tailoring works. Periodic inventories of linen and uniform. Ensure that the linen and uniforms are neatly and systematically

arranged and stacked. Give on the job training for new joiners. Receives, sorts and double checks conditions of all linen and uniforms,

records all outgoing and incoming from the laundry thoroughly before storing and issuing.

Separates linen or uniforms that need repair and / or special treatment

and forward it to the tailor and/or Laundry Manager for immediate action.

Distributes cleaning rags on a dirty to clean basis. Assist Linen Room/Uniform Supervisor in checking quality and quantity

of all new incoming textiles to ensure they meet the Hotel's specifications and provide new incoming stocks with accurate stamps.

Reports to the Linen Room/ Uniform Supervisor when stocks reach the minimum for order purposes.

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.

To understand and strictly adhere to the Hotel's Employee Rules & Regulations.

To Report for duty punctually wearing the correct uniform and name tag at all times.

Performers any other duties as assigned to him/her by management.ect.

Title : Branche Supervisor

Company: Americana(KFC) - (September 2003 till March 2004)

Organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security;

Planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls,

Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and rotes;

Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations;

Ensuring high standards of customer service are maintained; Implementing, and instilling in their teams, company policies,

procedures. Handling customer complaints and queries. Implementing branded promotional campaigns from head office,

including the handling of point of sale promotional materials, or devising your own promotional campaigns;

Preparing reports and other performance analysis documentation; reporting to and attending regular meetings with area managers or head

office representatives; Establishing relationships with the local community and undertaking

activities that comply with the company's corporate social responsibility programs.

Additional

information

Good Communication skills.

Persuasive & Organized.

Working under stress.

Have the ability to learn any new techniques or software the work request.

Willing to work in team works environment.

Work hardly within the team to be an effective element.