changing organizational culture
DESCRIPTION
Notes from a class on church leadershipTRANSCRIPT
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Organizational Culture
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Establishing Urgency
Creating a Vision Team
Developing Vision & Strategy
Communicating the Vision
Empowering Others
Generating Short Term Wins
Consolidate Wins And Produce More
Change
Anchor New Approaches in the
Culture
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What is Organizational Culture?
A set of values of what we stand for
A set of values of what is important
A set of procedures of how we do
things
The feel of an organization
Ricky Griffin, Management, 4th ed., 73-74
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What Determines Culture?
The founder
Symbols
Stories
Heroes
Slogans
Ceremonies
Success
Shared experiences
Ricky Griffin, Management, 4th ed., 73-74
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Culture of Apple?
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Culture of Starbucks?
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Culture of Chipotle?
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Culture of Your Church?
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Four Corporate CulturesRichard Daft, Leadership Theory and Practice, 194
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Joining the Tribe
Internal Integration - Collective identity and teamwork (day to day relationships, behaviors, power)
External Adaptation - Deal with competition from the outside
Must have both
Richard Daft, Leadership Theory and Practice, 183-187
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Areas of Organization Change
StrategyStructure
& Design
Technology & Operations
People
Goals
Strategies
Partnerships
Expansion
Job design
Departments
Reporting
Authority
Coordination
Lay/Staff
Human
resource management
Equipment
Work
process
Work
sequences
Information
Control
systems
Abilities
Skills
Performance
Perceptions
Expectations
Attitudes
Values
Ricky Griffin, Management, 4th ed., 317
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Contrast American Culture with World
Brooks Peterson, Cultural Intelligence: A Guide to Working with People from Other Cultures, 61.
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Contrast American Culture with World
Brooks Peterson, Cultural Intelligence: A Guide to Working with People from Other Cultures, 69.
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Managing Organizational Culture
Should the culture even be maintained?
Who do we reward and promote in the
organization (i.e heroes)?
What do we say in our slogans and ceremonies?
Do we bring outsiders in?Ricky Griffin, Management, 4th ed., 73-74
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Thriving Organizations of the Future
1.Outward focused
2.Sense of purpose
3.Shared knowledge and
open communication
4.Support learning
5.Respect for individual
contribution
6.Team effort
7.Tolerance for
differences and uncertainties
8.Innovation
9.Alignment between
goals and structure
Richard Beckhard and Wendy Pritchard, Changing the Essence, 94-94