come fly with me

She may be passionate about people, but Midah inevitably has to deal she says. 144 Sawubona March 2015 SAA SENIOR PURSER MIDAH SHAKOANE TELLS GILLIAN KLAWANSKY WHY SHE FINDS HER JOB SO REWARDING Come f ly with me! A view of Perth taken from Kings Park. My favourite part of the job is seeing passengers’ happy faces and hearing them tell me how wonderful the flight’s been. GROOMING: ZENZI MASUKU. GALLO IMAGES/GETTY IMAGES/ISTOCKPHOTO. MIDAH’S TOP TIPS Whether you’re leading a flight crew or a corporate team, being well prepared is essential, says Midah. She suggests the following: • Be well rested before every flight or working day. • Understand your duties and make the best of every moment. • Be aware that positively motivated crew or team members can work wonders. 14

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http://www.flysaa.com/ | Midah Shakoane tells us why she adores working for SA Airways. As senior purser, she loves nothing more than hearing positive feedback from passengers about their experiences on both international and domestic flights.

TRANSCRIPT

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144 Sawubona March 2015

SAA SENIOR PURSER MIDAH SHAKOANE TELLS GILLIAN KLAWANSKY WHY SHE FINDS HER JOB SO REWARDING

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MIDAH’S TOP TIPSWhether you’re leading a flight crew or a corporate team, being well prepared is essential, says Midah. She suggests the following:• Be well rested before every

flight or working day.• Understand your duties

and make the best of every moment.

• Be aware that positively motivated crew or team members can work wonders.

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