communication skills (5)

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االتصال عملية مخطط

معنى

الرسالة

راجعةتغذية

قناةالتشفيراإلتصال فك

التشفير

المرسل تقبالمس

ضجاليج

الراجعة التغذية تعريف :

من الراجعة المعلومات هىالمرسل الى المستقبل

و ) مدح صورها أفضل فىتشجيع(

و ) ذم صورها أسوء فىتجريح(

التغذية من الهدفالراجعة

التغذية من الهدفالراجعة :

Slide: 4

و التحسينالتطوير

راجعة تغذية اعطاءفعالة:

Slide: 5

ايجابية تجعلها أن حاول كان الموقف من قريبة كانت كلما

أفضل تنطقها أن قبل تعليقاتك جهز محددا كن األخرين أمام النقد تجنب) – ( نظرى وجهة من أنا أستخدم عن تتحدث كما االيجابيات عن تحدث

السلبيات

Slide: 6

2.B. Communication Skills

Materi Pelatihan Effective Communication Skills

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