Name: David Dahan

City: Kiryat Bialik, Israel

Date of Birth: 1987

Phone: 054-7459762

E-mail: DUDUDHAN@GMAIL.COM

Profile and Main Skills:

Troubleshooting proficiency . Troubleshooting LAN communication problems. Word, Office 2010 / Office 2003 / Office 2007. Active Directory, Exchange 2003 to 2008. Windows 7 / Vista / Xp. performing well under pressure. fast learners and independent. Interpersonal skills.

Work Experience

Help desk, Unilever, Haifa , Israel, 2013- Current

HP customer site responsible for an equipment storage Computing. Microsoft Office: 2007,2010,2013. Windows Operating System: Troubleshooting Windows 7 & Windows 8. Smart Phones: Applicative Settings Support (Android and iOS). Laptops: Technical Support (Dell and HP). PC: Technical Support (Dell and HP). Active Directory and FIM: Creating and Modifying Users and OU's. Infrastructure and Communications troubleshooting (On local side and abroad side).

Computer System Management, Or HaKesem, Haifa , Israel, 2012- 2013

Network: Setting up from basic to functional Network. Active directory: Manage, Creating and Modifying Users and OU's. Asterisk and PBX: Manage and Troubleshooting the Phone Center.

Educations :

MCITP Enterprise Administrator,2011

John Brice, Haifa, Israel

Server 2003, 2008, 2008 R2 – configuring and troubleshooting.

Network troubleshooting. System administrator – troubleshooting, group policy settings, active directory, configuring

networks (local area network, virtual private network, etc.) ,local and network permissions (files , folders).

MCITP – PC and Network Technician, 2009-2010

John Brice, Haifa, Israel

Troubleshooting Windows XP, Vista , Windows 7. Troubleshooting Software and Hardware on Windows Platforms. Network troubleshooting.

Military Service :

2006-2009

Serving at Division 162, Jordan Valley, Logistic Corps.

Managing employees and Targets Accomplishment with excellence.

Rank at Release of duty: Sergeant.

Languages :

Hebrew: Read and Write (Native)

English: Read and Write (High Level)

I will be happy to provide more details in a personal interview