essential skills
TRANSCRIPT
Essential SkillsFacilitators:
Emily Robbins & Kyla Pierce
● Prepare students for their first job● Engage students in the importance of the
skills needed in the workplace● Create an awareness of the WorkSource Youth
Center● Make a space where students can ask
questions about employment
Why talk about job readiness?
● Questions? Raise your hand!● Tell us if we are going too fast● Participation encouraged● Ask for clarification or more
examples if needed● Be respectful of everyone
Student Responsibilities
● Help students understand the material● Start on time and end on time● Stimulate students’ thinking● Accomidate different learning styles ● Be respectful of everyone
Facilitator Responsibilities
Agenda● What are essential skills● Strong work ethic● Positive attitude● Communication● Time management
Agenda Continued● Customer service● Problem solving● Teamwork● Leadership● Sample job description
Agenda Continued● Activity● Contact information
What are Essential Skills?Essential Skills are the skills needed for work, learning, and life. They provide the foundation for learning all other skills and enable people to evolve with their jobs and adapt to workplace change. Literacy Link South Central http://www.llsc.on.ca/literacy-essential-skills/what-are-essential-skills
EssentialSkills
Top 10 Essential Skills
_____ Works well under pressure
_____ Flexible
_____ Dependable
_____ Organized, can manage multiple priorities
_____ Strong work ethic
_____ Confident
_____ Self Motivated
_____ Positive Attitude
_____ Team- oriented
_____ Effective Communicator
According to CareerBuilder, these are the top 10 essential skills managers want to see in candidates. Please rank these from 1 to 10, with 1 being the most important.
Set of moral principles an employee uses at their job.
Strong Work Ethic
EssentialSkills
Strong Work Ethic
Positive Attitude
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication● Verbal
o Toneo Spoken
● Non-verbal: body languageo Eye contacto Gestureso Posture
Percentage of communication:Body language: 70%Tone: 23%Spoken: 7%
Source: http://www.marquette.edu/hr/documents/the-art-of-communication.pdf
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication
Time Management
Soccer Practice
Homework
Homework
Soccer Practice
Soccer Practice
Homework
Homework
Work
Hangout with
friends
Hangout with
friends
Homework Homework
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication
Time Management
Customer ServiceHow well an employee helps and interacts with customers, leaving them with a positive impression or experience.
More Aspects of Customer Service
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication
Time Management
Customer Service
Problem SolvingUsing what you know and current information to solve a problem.
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication
Time Management
Customer Service
Problem Solving
TeamworkAre you going to participate in the “game” or sit on the “sidelines”?
Teamwork Continued
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication
Time Management
Customer Service
Problem Solving
Teamwork
LeadershipA process of social influence, which maximizes the efforts of others, towards the achievement of a common goal.
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication
Time Management
Customer Service
Problem Solving
Teamwork
Leadership
Detail Oriented
Organized
Ability to follow directions
Self-motivated
Top 10 Essential Skills Handout
_____ Works well under pressure
_____ Flexible
_____ Dependable
_____ Organized, can manage multiple priorities
_____ Strong work ethic
_____ Confident
_____ Self Motivated
_____ Positive Attitude
_____ Team- oriented
_____ Effective Communicator
According to CareerBuilder, these are the top 10 essential skills managers want to see in candidates. Please rank these 10 with 1 being the most important.
1/2
1/2
3
4
6 5
7
8
9
10
Job Activity (10 minutes)● Get into groups ● Read the job descriptions● List the essential skills needed for each job on
the back of the handout● Be prepared to share your answers
EssentialSkills
Strong Work Ethic
Positive Attitude
Communication
Time Management
Customer Service
Problem Solving
Teamwork
Leadership
Detail Oriented
Organized
Ability to follow directions
Self-motivated
Contact InformationWorkSource Youth Center @ Everett Train Station2nd Floor, Suite 2003201 Smith Avenue Everett, WA 98201
Phone: 425-374-8608
Aldo Nunez: [email protected]
Hours: Monday - Friday 8am-5pm
http://go2worksource.com