farouq hussein al-zanki - kpc news … · farouq hussein al-zanki chief executive ofcer dialogue...
TRANSCRIPT
Farouq Hussein Al-ZankiChief Executive Of�cer
Dialoguewith CEO
I’d like to extend my congratulations to HE Oil Minister, Chairman of KPC’s board of directors, Mr. Hani Abdulaziz Hussein on the trust which HH the Amir Sheikh Sabah Al-Ahmad Al-Jaber Al-Sabah, HH the Crown Prince Sheikh Nawaf Al-Ahmad Al-Sabah, and HH the Prime Minister Sheikh Jaber Mubarak Al-Sabah, put in him entreating Allah, the Almighty, to support him to achieve the ambitions of the oil sector and improve the Kuwaiti oil industry.Executing the KPC 3020 strategy, which has been allotted by a number of efficient personnel from KPC and its subsidiaries, is one of the strategy’s most important ambitions as it implies several fields aimed to achieve leadership in the Kuwaiti oil sector’s performance compared with the other GCC oil companies.It includes also other significant goals on top of which increasing Kuwait’s productivity, the refining and cracking capacities, expanding activities in the international promising markets as well as boosting the bilateral relations with KPC’s clients through real partnerships. Consequently, the International Marketing Sector invited, through historical and unprecedented step in the history of the bilateral relations with customers, the chairpersons of the oil companies to partake in a golf tournament held recently for KPC’s customers. However, this initiative has tangibly achieved positive impressions in the invitees hoping to help reinforce the corporation’s markets.In this context, Kuwait as one of the key exporting oil countries will host within the coming few days the 13th International Energy Forum for Oil Ministers, which is considered the first meeting convened after issuing the pact of International Energy forum signed by Oil and Energy Ministers from 87 countries all over the world. This forum will tackle several relevant cases on top of which the security of energy among the non-stop changes and new developments taking place in the oil markets. It is also considered an appropriate umbrella to trigger the effectual dialogue between consumers and producers in order to secure supplies through adopting appropriate policies in this domain to guarantee the sustainability of energy in the future.Indisputably, the results of this forum will be for the good of Kuwait which has played a substantial role in holding this dialogue; in addition, they will be registered in the Kuwaiti oil sector’s history which is full of achievements.
122In This Issue..
By Al-Khat Printing Press
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8
14
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Events
In This Issue
Oil Culture
Participations
KPC News Team:Media Relations Dept.
Fax: 24994991Email: [email protected]
KPC personnel line up to depict Kuwait’s map in the oil sector’s square
Al-Zanki inaugurates Oil & Gas confab and exhibition
KPC hosts KPI senior of�cials in Golf contest
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2
E v e n t s
While marking the national days
KPC personnel line up to depict Kuwait’s map in the oil sector’s square
Under the slogan of “May Allah, the Al-
mighty, protect Kuwait”, KPC marked
Wednesday February 22, 2012 the 51st
anniversary of Independence Day, the
21st anniversary of Liberation Day
and at the same time solemnized the
new Oil Minister Mr. Hani Abdulaziz
Hussein, Minister of Oil and Chairman
of KPC board of directors.
In his keynote speech on this occasion,
Mr. Farouq Al-Zanki, CEO of Kuwait
Petroleum Corporation, welcomed the
new minister, pointing out Hussein is
one of the Kuwaiti oil sector’s sons
and devoted colleague of struggle for
a number of senior officials in the oil
sector.
He further underlined the numerous
challenges that KPC confronts such as
developing the human resource, con-
solidating the work nature, bolstering
KPC’s status internationally and in-
creasing Kuwait’s oil productivity.
Al-Zanki hails Oil Minister and personnel of KPC and its subsidiaries
Al-Zanki also extended his pride of the
efforts put forth by the employees of
KPC and its subsidiaries, applauding
the ostensible and sincere keenness
of the personnel on developing work,
performance and fortifying ways of
production.
Also, he praised the positive steps that
KPC has recently taken on top of which
the step of launching the project of vo-
3
cational linkup which is aimed to bol-
ster communication among personnel
and improve work environment.
He moreover extended his delight
with honoring a number of employees
who got the instant awards due to their
prominent achievements appreciating
at the same time the organizers of the
instant award project.
“I’d like to confirm that I derive deter-
mination and strength from you, and
I’m really happy with your ostensible
achievements. I’m delight when I lis-
ten to your luminous ideas hoping you
to achieve more progress and prosper-
ity for this cherished homeland and
KPC,” added Al-Zanki in the end of
his speech.
It is mentioned that KPC personnel
lined up in the square of the oil sec-
tor’s complex to depict the map of Ku-
wait and launch also colored balloons
marking the National Days.
3
4
E v e n t s
Under the patronage of Oil Minister the Chief
Executive Officer of KPC Mr. Farouq Al-
Zanki inaugurated the Oil and Gas conference
& show which was convened from 12-15 Feb-
ruary, 2012.
In his keynote speech after inaugurating the
conference, Al-Zanki stressed the impor-
tance of such conference particularly in the
coming phase in which Kuwait tends to
carry out huge oil developmental projects
such as the fourth refinery and a number
of petrochemical projects. He added the
conference is considered a good op-
portunity for the local oil sector to
meet with international companies
specialized in oil industry to ex-
change experiences and bolster
ways of cooperation especially
in the field of developing oil
depots.
As for oil prices, he pointed
out the hike in oil prices has
recently helped make balance
between the rates of cost and rev-
enue as well as pumping money to carry out
operations of drilling and exploration operations.
On KPC 2030 strategy regarding gas, Al-Zanki said
Kuwait has sufficient quantities of gas; yet it is diffi-
cult to haul them out. Accordingly, KPC has allotted
a development plan to produce gas within the com-
ing two years along with searching for new depots
at depths exceed 16,000 cubic feet, pointing out Ku-
wait imports liquefied gas from some countries dur-
ing the climax of consumption from March to Oc-
tober to meet its needs from gas until it develops its
Under the auspices of HE Oil Minister
Al-Zanki inaugurates Oil & Gas confab and exhibition
5
gas depots. He confirmed Kuwait has
effective plans to handle crises, which
might impede exporting the local oil,
such as the menace of shutting down
Hormoz Strait as well as political cri-
ses taking place in the region.
It is mentioned that KPC submitted a
number of work papers among which
the paper that Al-Zanki submitted
in the inaugural session and dubbed
“KPC strategy…seeking for excel-
lence, innovation and integration”.
Meanwhile, Mr. Sami Al-Rushaid,
Chairman of board of directors and
Managing Director of Kuwait Oil
Company (KOC) presented a paper
themed “New solutions to achieve en-
ergy balance in Kuwait”. Moreover,
Mr. Hashim Al-Rifa’e, Chairman of
board of directors and Managing Di-
rector of Kuwait Gulf Oil Company
(KGOC) submitted another paper en-
titled “Energy in Kuwait…Opportu-
nities and Challenges”.
Furthermore, Mr. Hussein Ismail,
Chairman of board of directors and
Managing Director of Kuwait Petro-
leum International (KPI), submitted
a work paper on “Expansionary chal-
lenges and opportunities in Asia”.
Also, Mr. Bekhit Al-Rasheedi, DMD
of Planning and Local Marketing at
Kuwait National Petroleum Compa-
ny (KNPC) submitted a paper dubbed
“Refining Industry in Kuwait”, and
finally Mr. Yousef Al-Ateeqi, DMD
of Olefins at Petroleum Industry
Company (PIC) presented a paper
themed “Strategies of developing ef-
ficiency and competitive opportuni-
ties to achieve growth in chemical
industry”.
6
E v e n t s
The Oil and Gas Year (TOGY) maganize – an international i is-
suance specialized in energy – has granted Mr. Farouq Al-Zanki,
CEO of Kuwait Petroleum Corporation, the award of the 2011
Oilman.
This came in a simple celebration held in Al-Zanki office in the oil
complex on Monday February 6, 2012.
This award is an appreciation for Al-Zanki’s efforts exerted in car-
rying out the KPC 2030 strategy which is aimed to increase Ku-
wait’s productivity up to 4 million bpd, improving the quality of
refined products, supporting the petrochemical industries and the
perpetual programs of social and environmental development.
It is mentioned that Al-Zanki occupied his current position in
KPC in September 2010; in addition, his career performance is
obviously professional, the matter helps somehow consolidate the
status of the Kuwaiti oil sector locally, territorially and interna-
TOGY announces its awards
Al-Zanki wins the award of the 2011 Oilman
tionally too.
Furthermore, TOGY , Kuwait’s branch, provides the latest in-
formation and integrated analyses concerning the energy sector
in Kuwait.
Committee of CEO Award for HSE selects the winners of contestKuwait Petroleum Corporation announced the committee of
CEO Award has finalized selecting the winning participations
and the prominent projects in HSE field pursuant to the stipu-
lations and general regulations allotted in this regard. It added
that the committee will hold a special celebration under the
auspices and in the presence of KPC’s CEO Mr. Farouq Al-
Zanki on March 22, 2012 in the Regency Hotel.
In this context, Mr. Sami Al-Yaqout, Committee Chairman and
Manager of Health, Safety and Environment at KPC, hailed the
remarkable participation of the employees of KPC and its sub-
sidiaries although such contest is organized for the first time in
the oil sector. He also made clear that contest is aimed to pro-
vide a competitive atmosphere between the corporation and its
subsidiaries to support and develop HSE programs and projects
and improve performance. In addition, it is aimed to provoke
personnel to create new ideas and mechanisms in HSE field as
well as presenting a good image for KPC and its subsidiaries
particularly in preserving the Kuwaiti environment.
It is worth mentioning that Al-Zanki will honor the best proj-
ects in the following fields:
Firstly: Projects:
Award of best programs in career health field.
Award of best programs in hygiene field.
Award of the best environment project.
Secondly: KPC’s subsidiaries:
An award will be granted to the best three oil companies
achieve prominent results in line with the criteria of health,
safety and environment in the previous financial year.
Thirdly: The societal responsibility:
An award will be presented to the best three oil companies
submitted HSE projects that are aimed to serve the civil so-
ciety and achieve at the same time good distinguished results
for the company in accordance with HSE criteria.
Fourthly: Governmental institutions:
An awards will be given to the governmental institutions
which deal with KPC and its subsidiaries such as Environ-
ment Public Authority (EPA) and Health Ministry.
Fifthly: The joint ventures:
An award is allotted to the best contracting company or joint
venture that deals KPC’s subsidiary.
7
While meeting them in KSE
1200 job opportunities to be available in the oil sector for engineers: Al-ZankiThe Chief Executive Officer of KPC’s
board directors Mr. Farouq Al-Zanki dis-
closed the corporation plans to provide
nearly 2500 job opportunities, in accor-
dance with the 2030 strategy of the Kuwaiti
oil sector, for engineers in various speci-
fications including petroleum, chemistry
and environment as KPC 2030 strategy is
aimed to increase the local production up
to 4 million bpd; the matter necessitates
recruiting more efficient personnel.
This came in a meeting organized by the
Public Relations Committee Tuesday
January 24, 2012 at the headquarters of
Kuwait Society of Engineers (KSE) which
hosted him as one of the most prominent
local personalities in the oil field.
He clarified that KPC and its subsidiaries
need to fill currently about 1200 job op-
portunities for engineers within the com-
ing phase after forming the new cabinet.
Al-Zanki began his speech by narrating his
personal experience in the oil sector start-
ing from holding a certificate in Oil De-
pots Engineering from USA along with his
journey in various positions in the Kuwaiti
oil sector. He also spotlighted the strat-
egy of training in the oil sector, stressing
KPC pays great deal of interest to human
resource. In addition, it seeks to increase
their personnel's efficiency to compete the
international level. Accordingly, it seeks
always to develop its training plans pur-
suant to the international criteria allotted
in this regard, adding KPC has approved
a new philosophy aimed to develop the
technical jobs such as engineers. This phi-
losophy is based on the personal initiative
of the employee to develop his level and
assess his self-dependence particularly in
acquiring new vocational skills.
He hoped the KPC 2030 strategy of the oil
sector to be achieved perfectly, stressing
the importance of increasing the oil pro-
duction and developing the techniques of
refining as well as the national personnel
in various fields.
He finally replied to a number of inquiries
and questions posed by engineers regard-
ing related cases.
It is mentioned that the meeting was at-
tended by a large number of engineers
besides Eng. Hassan Al-Khorafi, KSE’s
Chairman.
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I n T h i s I s s u e
To boost bilateral relations
KPC hosts KPI senior officials in Golf contest
Under the patronage and in the presence of CEO of Kuwait
Petroleum Corporation MR. Farouq Al-Zanki, the International
Marketing Sector at KPC organized for the first time the Golf
KPC's 1st
Customers Gathering 2012 and partners from all over the
world on Wednesday February 15, 2012 in Sahara Golf Resort.
On his part, Al-Zanki extended his delight for hosting such unique
event which is considered the first of its kind in the Kuwaiti oil sector
as it is lucrative opportunity for bolstering communication and bilat-
eral relations with KPC’s senior officials and its international clients
far away from the pressure and routine of work.
Meanwhile, Mr. Nasser Al-Mudhaf, Managing Director of International
Marketing Sector, welcomed the guests, stressing this contest is consid-
ered the biggest entertainment forum organized in KPC’s history and
an ample chance for the corporation’s guests to recognize the
civilized aspect of the State of Kuwait.
It is mentioned that Al-Mudhaf endorsed a number of a con-
tracts worth $5 billion with the Indian, Thai and Indonesian
sides as well as renewing KPC’s contract with China.
Moreover, KPC took the opportunity of this historical
gathering and organized an Open Day for the guests
an
9
accompanied with
the senior officials of
the International Marketing
Sector in its spring camp in
Al-Julai’a area. It was distin-
guished with prominent tradi-
tional atmospheres reflected the
fragrant of the past particularly the
Kuwaiti traditions.
10
On the sideline of International Petroleum Week
International Marketing holds dinner party in honor of KPC clients
Mr. Farouq Al-Zanki, CEO of Kuwait
Petroleum Corporation stated that KPC
International Marketing Sector will en-
dorse a number of new oil and gas con-
tracts within the coming phase.
This came in Al-Zanki's statement
while heading a high-level delegation
took part in International Petroleum
Week which was held in London from
20-23 February, 2012.
The International Marketing Sector
held, on the sideline of IPW, a dinner
party in honor of KPC’s clients.
It is mentioned that a large number of
dignitaries besides senior officials of
international oil and gas companies and
businessmen attended the party. How-
ever, the sector took advantage from
such occasion and convened a number
of meetings with KPC’s clients who
partook in the event.
These meetings were attended by a large
number of senior officials from the Ku-
waiti oil sector besides Mr. Farouq Al-
Zanki, CEO of KPC, Mr. Bader Nasser
Al-Mudhaf, MD of International Mar-
keting Sector, Mr. Fahed Al-Nashmi,
DMD of Crude Oil and Light Distil-
lates Sales and Mr. Jamal Al-Loughani,
DMD of Operations.
IPW is definitely lucrative opportunity
to meet with senior officials of inter-
national oil and gas companies, busi-
nessmen and economists who gather to
tackle relevant issues on energy such as
the latest technologies of downstream
and upstream operations.
E v e n t s
11
The Research, Development and HSE
Sector headed by the Managing Director
Mr. Bader Al-Khashti, organized KPC
Environment Day which was held in Al-
Sadaqa and Al-Salam Garden in Shuwai-
kh area on Thursday February 16, 2012.
The celebration was attended
by senior officials of the oil
sector besides Mr. Farouq Al-
Zanki, CEO of KPC, a number
of Managing Directors at KPC
and a number of personnel.
“I’d like to welcome the atten-
dants and extend my delight to
take part in such celebration in
which the senior officials of
the Kuwaiti oil sector to gather
with the sector’s personnel to
plant small seedlings as a good
work inherited by ancestors
to preserve our environment,”
50 olive and palm trees planted
KPC marks its Environment Day
Al-Khashti was quoted as saying in his
keynote speech.
He further pointed out that KPC marks
annually the Environment Day which
epitomizes its interest with the local
environment leaning on its keenness to
become a pioneering authority in HSE
field. Accordingly, it has managed to
achieve a number of tangible successes
in this domain such as reducing the per-
centage of burning gas in oilfields to less
than 1%, recuperate vapors from the op-
erations of refineries as well as
reducing poisonous emissions.
It is worth mentioning that
KPC planted 50 olive trees
and 50 palm trees. In addi-
tion, it selected Al-Sadaqa and
Al-Salam Garden, which is af-
filiated to Public Authority for
Agricultural Affairs and Fish
Resources (PAAAFR), as a
spot from which it announces
participating in Kuwait’s plan
to afforest and beautify the
country under the supervision
of PAAAFR.
12
E v e n t s
KPC hosts members of diplomatic corps in its spring camp
Kuwait Petroleum Corporation hosted
in its spring camp held in Al-Julaia area
a delegation from Kuwait Foreign Af-
fairs Ministry including a number of
members of the diplomatic corps to Ku-
wait on Saturday February 18, 2012.
The delegation included members of in-
ternational and territorial organizations
and their families besides Economic
Department Manager at Foreign Affairs
Ministry Ambassador Sheikh Ali Khalid
Al-Sabah who thanked KPC’s admin-
istration for organizing an open day
for the members of the diplomatic
corps to Kuwait. He gave special
“thanks” to Sheikh Talal Al-Khalid
Al-Sabah, Managing Director of
Governmental, Parliamentary, Pub-
lic and Media Relations, for the
services provided to the members
of the diplomatic corps and their
families on this day, stressing this ef-
fort reflects the cultural side of Kuwait.
He added this initiative taken by KPC
coincides with the advent of the Ku-
waiti national days which manifest the
constructional and cultural monuments
of the country in front of its visitors
from all over the world.
On their part, the members of the dip-
lomatic corps thanked the organizers of
this wonderful day from KPC, Foreign
Affairs Ministry and Information Minis-
try for their tremendous efforts put forth
to reflect the authentic Kuwait heritage.
It is noteworthy that several ambassa-
dors attended the occasion besides the
French ambassador to Kuwait Nada
Yafi, the Iraqi ambassador Mohammed
Bahr Al-Oloum and the Iranian ambas-
sador Rouhullah Qahramani.
13
A delegation from International Marketing Sector headed
by Mr. Yousef Khaled Al-Qanabdi, DMD of Middle Dis-
tillates Marketing, Fuel Oil and Special Products, visited
a number of international oil companies such BP, Shell,
Total, Chevron, Emirati Company and Eons Co.
The delegation included Mr. Anwar Abdullah Al-Matooq,
Manager of Middle Distillates Sales, Mr. Emad Al-Kan-
dari, Team Leader of Middle Distillates Sales Department
and Mr. Bader Al-Ali, Middle Distillates Sales Depart-
ment Representative.
The visit is aimed to consolidate the bilateral relations
with these companies besides tackling common cases and
providing future collaboration opportunities.
It is mentioned that KPC has long-term contracts of jet
fuel and diesel with BP, Shell, Chevron and Eons com-
panies.
In the same context, the delegation paid a visit to Singapore
to tackle relevant issues with officials from Indonesian
Bertamina Co and Brazilian Betrobras Co. KPC delegation
managed successfully to renew the contracts of diesel and
jet fuel with the above-mentioned two companies.
Diesel and jet fuel contract with Shell & BP renewed
The International Marketing Sector or-
ganized a farewell celebration for Mr.
Naeem Yahia Al-Mair, Technical Consul-
tant, on the occasion of ending his duty
in KPC on Thursday January 19, 2012 in
the Diwaniya of the oil complex.
The celebration was attended by senior
officials from the sector besides Mrs.
Mona Al-Obaid, Acting Managing Di-
rector of International Marketing Sector,
who thanked Al-Mair for his devoted
services to the corporation and his tan-
gible achievements in training the work-
force, monitoring quality and developing
products as well as his prominent role in
the operations of marketing, supply and
International Marketing says farewell to Naeem Al-Mair
refining.
On thier part, the colleagues of Al-Mair,
who will soon repatriate to his homeland
to work as Managing Director in Paki-
stan State Company, appraised his devo-
tion and sincerity in work hoping him
to start a new and successful life. They
further gave him souvenirs.
14
O i l C u l t u r e
The editors of KPC
news chose “process-
ing oil distillates” to be
an oil culture section in this is-
sue
Cracking
It is one of the operations used
to treat the oil products as long
hydrocarbon series of these products
are shattered into shorter products. In addition, the rate
of shattering and even the final output of this operation
depend focally on temperature and the catalyst. This opera-
tion is used to produce light products such as the liquefied
gas, as well as heavy products such as gasoline.
We will spotlight in this article the first kind of cracking
which is the thermal cracking that was invented firstly by
the Russian Vladimir Shukhouv in 1891. However, this
kind of cracking was developed in 1913 by the American
William Meriam Burton.
We will underline the kinds of the thermal cracking as fol-
lows:
1-Cracking with steam
This kind of cracking is carried out in a temperature esti-
mated to 700-900 Celsius. In addition, it is used to produce
ethylene and material used as feed for the petrochemical
industries. It is a petrochemical operation in which the
long hydrocarbon compounds are cracked into short satu-
rated hydrocarbon compounds. The operation is initiated
with diluting the feed such as LPG, naphtha and ethane
with steam. After that, it is heated well in a heater without
oxygen until the temperature of 850 Celsius. The reaction
takes place very fast; however, the time of the reaction is
shortened in the modern units into millisecond if the feed
is light hydrocarbon compound such as ethane, light naph-
tha or LPG. The output of this reaction is rich with light
alkynes such as ethylene, propylene and butadiene. Yet, if
Processing the distillates and its operations
the feed is heavy hydrocarbon compounds such as heavy naph-
tha, the output of the reaction is rich with aromatic compounds.
Moreover, the output of such reaction depends basically on the
percentage of hydrocarbon to steam and the temperature of
cracking as well as the time which the substances spend inside
the heater.
Due to this reaction, coke precipitates on the walls of the reac-
tor; the matter influences negatively the efficiency of the reactor
and this leads to operating the reactor for a short time. The coke
precipitated on the reactor’s walls is eliminated through steam
or a mixture of steam and air in the heater; in addition, this leads
to converting coke into carbon monoxide and CO2.
2-Cracking viscosity
It is the moderate kind of thermal cracking in which the feed
embodied in heavy crude oil enters the thermal cracker to re-
duce ostensibly its viscosity without affecting the rate boiling.
However, it is heated up to 800-950 Celsius, after that, the op-
eration of separating the feed yields several products such as
naphtha and gasoil. This operation is aimed to reduce the vis-
cosity of the crude oil to be mixed with light oil fuel.
3-Coking
It is considered the sharp kind of thermal cracking as it is used
to treat the remaining heavy materials into light ones such as
gasoline and other distilled substances which are used as feed
for the cracking unit.
There are two kinds of coking as follows:
First: Postponed Coking
The feed which is reduced crude oil is pushed to the heater to be
heated up to 900-950 Fahrenheit and under pressure estimated
to 27-30 PSI. After that, the substances came out from the heater
and are pushed into two coke large drums in which the time of
reaction is long to complete the reaction; however, substances
are kept almost for 24 hours inside under pressure of 25-75 PSI
until these substances are cracked into light products and coke.
Moreover, steams come out from the top drum and enter the
fractionators to separate naphtha, gases and gasoil.
As for the hydrocarbon resulting from the bottom of the frac-
tionators, they are re-put in the heater; whereas the petroleum
coke is used in manufacturing the electrical columns.
Secondly: Continuous Coking
In this kind of coking, higher temperatures are used compared
to the first kind; in addition, the pressure reaches about 50 PSI.
15
Frustration is sentimental state emerges when the individ-
ual confronts tough and unbearable social and psychologi-
cal pressures lead to tension, surrender and then the feeling
of inability. We dare say consequently that frustration is an
emotional state accompanied with a feeling of failure and dis-
appointment besides several harmful feelings yield a barrier
impedes in turn the individual to satiate one of his needs or
even handle one of his problems.
Each of us brazens out several frustrations. In addition, we
withstand instant conflicts between our needs and various
goals. However, when the individual fails to surmount his
frustrations and conflicts, he fails accordingly to achieve
adjustment in his life; the matter causes frustration which is
considered one of the most important factors influence the
personal harmony of the individual. Yet, it is considered also
one of the most hazardous problems that the individual faces
in his daily life. In fact, the danger of this frustration influenc-
es negatively our behaviors and impedes our progress since
frustration may be accompanied by some negative symptoms
such as neglecting the feeling of happiness whether inside
the family atmosphere or among friends. Add to that is the
feeling of some physical harms which do not have clear rea-
son. Frustration is also escorted with disorder in sleep, losing
appetite, permanent anxiety, self-confidence and sometimes
crying without any reason as well as asphyxia.
How to treat frustration in work?
The environment of work is usually full of factors may lead to
frustration for some employees
such as the delay in approving
one’s promotion, the lack of
authority and marginality. It
may emerge due to the inability
to achieve tasks successfully. It
may also appear due to ignoring
one's demands such as salary
increments or compensations.
However, the employee should
not let frustration permeates or
Administrative Skills (5)
How to overcome frustration at workBy Ibrahim Awadh
controls him whatever the reasons lead to it. To surmount such
frustration, the following tips should be regarded:
Don’t exaggerate in allotting goals: One of the rules of allot-
ting goals necessitates imposing some difficulty in your goals
to feel the challenge. Yet, this difficulty should not be impos-
sible not to cause frustration.
Be keen on allotting an alternative plan: The lack of the
alternative plan while planning your goals is one of the key
reasons lead to frustration since the alternative plan helps over-
come obstacles may impede your progress.
Avoid blind idealism: Those who adopt closely the principle
of blind idealism can be easily frustrated as they think they live
in a Utopia – virtuous or idealistic city in English literature –
where everything is carried out precisely and honestly.
Avoid arrogance: Frustration endangers much the arrogant
people as they always believe that matters will proceed as they
have planned for them.
Finally, make frustration an oppor-
tunity for achieving success: If you
consider the frustrations you confront
as opportunities and experiences, you
will step forward successfully and
overcome your problems. There is no
absolute failure as experiences emerge
from failure. It is said that the pessimis-
tic person sees obstacles in each oppor-
tunity; whereas the optimistic one feels
the chance in each obstacle.
P a r t i c i p a t i o n s
16
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It is the pleasure of KPC News staff to extend their heart-felt gratitute to all colleagues who contributed to KPC News past issues. We will be more than happy to receive even more of your contributions and ideas which will further bol-ster constructive cooperation and continuous progress.For more details, please contact: Haya Al-Randi - Ext: 4785,Alia Al-Jasmi - Ext: 4789, Jaber Al-Sabah - Ext: 4866
Mariam Al-Rushaid - Ext: 4790
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Saleh Al-Enezi
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Yousef Al-Shatti
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