fleksibel procesdigitalisering
TRANSCRIPT
Fleksibel Procesdigitalisering
Thomas T. Hildebrandt
IT Universitetet i København
Infinit/IT-Fyn Processer og IT seminar, Odense
26. Maj, 2016
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Enenkeltslideommig
2
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Enenkeltslideommig• 1991-2000: PhD i Datalogi fra Århus Universitet
2
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Enenkeltslideommig• 1991-2000: PhD i Datalogi fra Århus Universitet
• 1999-: Forsker og underviser ved IT Universitetet (ITU) i digitalisering af arbejdsgange (BPM)
2
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Enenkeltslideommig• 1991-2000: PhD i Datalogi fra Århus Universitet
• 1999-: Forsker og underviser ved IT Universitetet (ITU) i digitalisering af arbejdsgange (BPM)
• Leder af forsknings- og innovationsprojekter i samarbejde med Exformatics, Microsoft (Vedbæk), Resultmaker, BaneDanmark, DSB, KL, BRFkredit mfl
2
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Enenkeltslideommig• 1991-2000: PhD i Datalogi fra Århus Universitet
• 1999-: Forsker og underviser ved IT Universitetet (ITU) i digitalisering af arbejdsgange (BPM)
• Leder af forsknings- og innovationsprojekter i samarbejde med Exformatics, Microsoft (Vedbæk), Resultmaker, BaneDanmark, DSB, KL, BRFkredit mfl
• 2012 - Leder af forskningsgruppe for Proces og System Modeller på ITU og interessegrupper for digitalisering under infinit.dk, cfir.dk og videndanmark.dk
2
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Enenkeltslideommig• 1991-2000: PhD i Datalogi fra Århus Universitet
• 1999-: Forsker og underviser ved IT Universitetet (ITU) i digitalisering af arbejdsgange (BPM)
• Leder af forsknings- og innovationsprojekter i samarbejde med Exformatics, Microsoft (Vedbæk), Resultmaker, BaneDanmark, DSB, KL, BRFkredit mfl
• 2012 - Leder af forskningsgruppe for Proces og System Modeller på ITU og interessegrupper for digitalisering under infinit.dk, cfir.dk og videndanmark.dk
2
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Digitaliseringafarbejdsgange
3
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Mål: Effektivisering, øget kvalitet & compliance
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Drevetafprocesser…
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
oGereguleretaflovgivning
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
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“Office automation” blev foreslået allerede i 70’erne:
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Computer Science and Office Information Systems
By Clarence A. Ellis and Gary J. Nutt
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Hvaderdersketpåde30år?
7
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Hvaderdersketpåde30år?
• 70’ernes optimisme døde ud
7
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Hvaderdersketpåde30år?
• 70’ernes optimisme døde ud
• 90’erne: Ny bølge - gode grafiske brugergrænseflader, standarder for internet-services og processer
7
IBM WSFL 1.0
MS XLANG 1.0
BPEL4WS 1.0
BPEL4WS 1.1 WS-BPEL 2.0
OASIS
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Hvaderdersketpåde30år?
• 70’ernes optimisme døde ud
• 90’erne: Ny bølge - gode grafiske brugergrænseflader, standarder for internet-services og processer
7
IBM WSFL 1.0
MS XLANG 1.0
BPEL4WS 1.0
BPEL4WS 1.1 WS-BPEL 2.0
OASIS
Men også nye forventninger: Mobilitet, hyppige ændringer i processer og regler, sikkerhed,
deling og “intelligens”
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Proces-&Service-orienteretarkitektur
8
offerworkenactment
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run-time data
processdata
organizationaldata
performwork worker
management
designerhistoricaldata
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Figure 9: The architecture of a PAIS.
ing a simple workflow process. Work is offered through so-called work queues.One worker can have multiple work queues and one work queue can be sharedamong multiple workers. The window in the middle shows the set of availablework queues (left) and the content of one of these work queues (right). The bottomwindow shows an audit trail of a case. The three windows show only some of thecapabilities offered by contemporary workflow management systems. It is fairlystraightforward to map these windows onto the architecture. In other processes-aware information systems such as for example enterprise resource planning sys-tems, one will find the architecture shown in Figure 9 embedded in a larger archi-tecture.
The architecture shown in Figure 9 assumes a centralized enactment service.Inside a single organization such an assumption may be realistic. However, in across-organizational setting this is not the case. Fortunately, most vendors nowsupport the SOA mentioned earlier. In a SOA tasks are subcontracted to otherparties, i.e., what is one task for the service consumer may be a complex processfor a service consumer. The web-services stack using standards such as WSDLand BPEL facilitates the development of cross-organizational workflows.
Despite the acceptance of PAISs, the current generation of products leavesmuch to be desired. To illustrate this, we focus on the current generation ofWFMSs. We will use Figure 9 to identify five problems.
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Process-Aware Information Systems:Design, Enactment, and AnalysisWil M.P. van der AalstDepartment ofMathematics and Computer Science, Eindhoven University of Tech-nology, P.O. Box 513, NL-5600 MB Eindhoven, [email protected]
Abstract. Process-aware information systems support operational business pro-cesses by combining advances in information technology with recent insightsfrom management science. Workflow management systems are typical examplesof such systems. However, many other types of information systems are also“process aware” even if their processes are hard-coded or only used implicitly(e.g., ERP systems). The shift from data orientation to process orientation has in-creased the importance process-aware information systems. Moreover, advancedanalysis techniques ranging from simulation and verification to process miningand activity monitoring allow for systems that support process improvement invarious ways. This article provides an overview of process-aware informationsystems and also relates these to business process management, workflow man-agement, process analysis techniques, and process flexibility.
Keywords: Process-Aware Information Systems, Workflow Management, Busi-ness Process Management, Petri Nets, Process Mining, Process Verification, Sim-ulation
1 IntroductionInformation technology has changed business processes within and between enter-prises. More and more work processes are being conducted under the supervisionof information systems that are driven by process models. Examples are work-flow management systems such as FileNet P8, Staffware, WebSphere, FLOWerand YAWL and Enterprise Resource Planning (ERP) systems such as SAP andOracle. Moreover, many domain specific systems have components driven by(process) models. It is hard to imagine enterprise information systems that areunaware of the processes taking place. Although the topic of business processmanagement using information technology has been addressed by consultants
1
However, the focus is not on data but on process-related information (e.g., theordering of activities). Process mining is also related to monitoring and businessintelligence [41].
8 ConclusionProcess-aware information systems (PAISs) follow a characteristic life-cycle. Fig-ure 13 shows the four phases of such a life-cycle [7]. In the design phase, theprocesses are (re)designed. In the configuration phase, designs are implementedby configuring a PAIS (e.g., a WFMS). After configuration, the enactment phasestarts where the operational business processes are executed using the system con-figured. In the diagnosis phase, the operational processes are analyzed to identifyproblems and to find things that can be improved. The focus of traditional work-flow management (systems) is on the lower half of the life-cycle. As a result thereis little support for the diagnosis phase. Moreover, support in the design phase islimited to providing an editor while analysis and real design support are missing.
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business processesby combining advances in information technology with recent insights from man-agement science. We started by reviewing the history of such systems and thenfocused on process design. From the many diagramming techniques available, wechose one particular technique (Petri nets) to show the basics. We also emphasizedthe relevance of process analysis, e.g., by pointing out that 20 percent of the morethan 600 process models in the SAP reference model are flawed [24]. We also
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BI-systemer og“dash-boards”
©KMDINTERNTKMD A/S
WORKZONE PROCESS
9
©KMDINTERNTKMD A/S
WORKZONE PROCESS
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Problemetmedflow-charts
9
However, the focus is not on data but on process-related information (e.g., theordering of activities). Process mining is also related to monitoring and businessintelligence [41].
8 ConclusionProcess-aware information systems (PAISs) follow a characteristic life-cycle. Fig-ure 13 shows the four phases of such a life-cycle [7]. In the design phase, theprocesses are (re)designed. In the configuration phase, designs are implementedby configuring a PAIS (e.g., a WFMS). After configuration, the enactment phasestarts where the operational business processes are executed using the system con-figured. In the diagnosis phase, the operational processes are analyzed to identifyproblems and to find things that can be improved. The focus of traditional work-flow management (systems) is on the lower half of the life-cycle. As a result thereis little support for the diagnosis phase. Moreover, support in the design phase islimited to providing an editor while analysis and real design support are missing.
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business processesby combining advances in information technology with recent insights from man-agement science. We started by reviewing the history of such systems and thenfocused on process design. From the many diagramming techniques available, wechose one particular technique (Petri nets) to show the basics. We also emphasizedthe relevance of process analysis, e.g., by pointing out that 20 percent of the morethan 600 process models in the SAP reference model are flawed [24]. We also
26
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Problemetmedflow-charts
9
However, the focus is not on data but on process-related information (e.g., theordering of activities). Process mining is also related to monitoring and businessintelligence [41].
8 ConclusionProcess-aware information systems (PAISs) follow a characteristic life-cycle. Fig-ure 13 shows the four phases of such a life-cycle [7]. In the design phase, theprocesses are (re)designed. In the configuration phase, designs are implementedby configuring a PAIS (e.g., a WFMS). After configuration, the enactment phasestarts where the operational business processes are executed using the system con-figured. In the diagnosis phase, the operational processes are analyzed to identifyproblems and to find things that can be improved. The focus of traditional work-flow management (systems) is on the lower half of the life-cycle. As a result thereis little support for the diagnosis phase. Moreover, support in the design phase islimited to providing an editor while analysis and real design support are missing.
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business processesby combining advances in information technology with recent insights from man-agement science. We started by reviewing the history of such systems and thenfocused on process design. From the many diagramming techniques available, wechose one particular technique (Petri nets) to show the basics. We also emphasizedthe relevance of process analysis, e.g., by pointing out that 20 percent of the morethan 600 process models in the SAP reference model are flawed [24]. We also
26
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Problemetmedflow-charts
9
However, the focus is not on data but on process-related information (e.g., theordering of activities). Process mining is also related to monitoring and businessintelligence [41].
8 ConclusionProcess-aware information systems (PAISs) follow a characteristic life-cycle. Fig-ure 13 shows the four phases of such a life-cycle [7]. In the design phase, theprocesses are (re)designed. In the configuration phase, designs are implementedby configuring a PAIS (e.g., a WFMS). After configuration, the enactment phasestarts where the operational business processes are executed using the system con-figured. In the diagnosis phase, the operational processes are analyzed to identifyproblems and to find things that can be improved. The focus of traditional work-flow management (systems) is on the lower half of the life-cycle. As a result thereis little support for the diagnosis phase. Moreover, support in the design phase islimited to providing an editor while analysis and real design support are missing.
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business processesby combining advances in information technology with recent insights from man-agement science. We started by reviewing the history of such systems and thenfocused on process design. From the many diagramming techniques available, wechose one particular technique (Petri nets) to show the basics. We also emphasizedthe relevance of process analysis, e.g., by pointing out that 20 percent of the morethan 600 process models in the SAP reference model are flawed [24]. We also
26
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Introducerer ofte unødige afhængigheder
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Problemetmedflow-charts
9
However, the focus is not on data but on process-related information (e.g., theordering of activities). Process mining is also related to monitoring and businessintelligence [41].
8 ConclusionProcess-aware information systems (PAISs) follow a characteristic life-cycle. Fig-ure 13 shows the four phases of such a life-cycle [7]. In the design phase, theprocesses are (re)designed. In the configuration phase, designs are implementedby configuring a PAIS (e.g., a WFMS). After configuration, the enactment phasestarts where the operational business processes are executed using the system con-figured. In the diagnosis phase, the operational processes are analyzed to identifyproblems and to find things that can be improved. The focus of traditional work-flow management (systems) is on the lower half of the life-cycle. As a result thereis little support for the diagnosis phase. Moreover, support in the design phase islimited to providing an editor while analysis and real design support are missing.
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business processesby combining advances in information technology with recent insights from man-agement science. We started by reviewing the history of such systems and thenfocused on process design. From the many diagramming techniques available, wechose one particular technique (Petri nets) to show the basics. We also emphasizedthe relevance of process analysis, e.g., by pointing out that 20 percent of the morethan 600 process models in the SAP reference model are flawed [24]. We also
26
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Kun få “ideelle” veje bliver beskrevet
Introducerer ofte unødige afhængigheder
Beskriver kun hvordan, ikke hvorfor
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Problemetmedflow-charts
9
However, the focus is not on data but on process-related information (e.g., theordering of activities). Process mining is also related to monitoring and businessintelligence [41].
8 ConclusionProcess-aware information systems (PAISs) follow a characteristic life-cycle. Fig-ure 13 shows the four phases of such a life-cycle [7]. In the design phase, theprocesses are (re)designed. In the configuration phase, designs are implementedby configuring a PAIS (e.g., a WFMS). After configuration, the enactment phasestarts where the operational business processes are executed using the system con-figured. In the diagnosis phase, the operational processes are analyzed to identifyproblems and to find things that can be improved. The focus of traditional work-flow management (systems) is on the lower half of the life-cycle. As a result thereis little support for the diagnosis phase. Moreover, support in the design phase islimited to providing an editor while analysis and real design support are missing.
Figure 13: PAIS life-cycle.
In this article, we showed that PAISs support operational business processesby combining advances in information technology with recent insights from man-agement science. We started by reviewing the history of such systems and thenfocused on process design. From the many diagramming techniques available, wechose one particular technique (Petri nets) to show the basics. We also emphasizedthe relevance of process analysis, e.g., by pointing out that 20 percent of the morethan 600 process models in the SAP reference model are flawed [24]. We also
26
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Kun få “ideelle” veje bliver beskrevet
Introducerer ofte unødige afhængigheder
Svære at holde ved lige når regler ændres
Beskriver kun hvordan, ikke hvorfor
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Overholdesreglerne?
10
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
arbejdsgangsbanken.dk
11
• LovomAktivbeskæftigelsesindsats
(LBKnr1428af14/12/2009)
• LovomAktivsocialpolitik
(LBKnr946af01/10/2009)
• LovomArbejdsløshedsforsikring
(LBK nr 574 af 27/05/2010)
• Lov om Integration af udlændinge
(LBK nr 1062 af 20/08/2010)
• Lov om Sygedagpenge
(LOV nr 563 af 09/06/2006)
• Retssikkerhedsloven
(LBKnr1054af07/09/2010)
• Datagrundlag
(BEK nr 418 af 23/04/2010)
Compliant?
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
arbejdsgangsbanken.dk
11
• LovomAktivbeskæftigelsesindsats
(LBKnr1428af14/12/2009)
• LovomAktivsocialpolitik
(LBKnr946af01/10/2009)
• LovomArbejdsløshedsforsikring
(LBK nr 574 af 27/05/2010)
• Lov om Integration af udlændinge
(LBK nr 1062 af 20/08/2010)
• Lov om Sygedagpenge
(LOV nr 563 af 09/06/2006)
• Retssikkerhedsloven
(LBKnr1054af07/09/2010)
• Datagrundlag
(BEK nr 418 af 23/04/2010)
Lovændring!Compliant?
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
arbejdsgangsbanken.dk
11
• LovomAktivbeskæftigelsesindsats
(LBKnr1428af14/12/2009)
• LovomAktivsocialpolitik
(LBKnr946af01/10/2009)
• LovomArbejdsløshedsforsikring
(LBK nr 574 af 27/05/2010)
• Lov om Integration af udlændinge
(LBK nr 1062 af 20/08/2010)
• Lov om Sygedagpenge
(LOV nr 563 af 09/06/2006)
• Retssikkerhedsloven
(LBKnr1054af07/09/2010)
• Datagrundlag
(BEK nr 418 af 23/04/2010)
Lovændring! Procesændring??Compliant?
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Somatkøreimørkeudenkort
12
Faste ruter - har ikke beskrevet kortet der forklarer hvorfor!
På egen hånd, hvis ruten forlades
Ingen hjælp til at ændre ruterne,hvis mål eller veje ændres
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Viskalhavebeskrevetkortet
13
med et “arbejdsgangskort” kan vi beregne ruter ud til vores mål
Kortet beskriver hvorfor og kan opdateres når “færdselsregler og veje” ændres
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
DeklaraVvemodeller• Deklarative modeller beskriver hvorfor ikke hvordan
• Tillader fleksibilitet og dynamiske ændringer i model
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
DCRGraphs.net
15
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
DCRGraphs.net
16
Create New Graph
Prøv selv på dcrgraphs.net
Vores første DCR proceskort
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Nymedarbejder
18
Kortlæg proces for ansættelse af ny medarbejder:
Ansættelse af en ny medarbejder starter når kontrakten er underskrevet. For at den ansatte kan få en god første dag, skal HR-afdelingen finde ud af om den ansatte behøver en PC og Facilities Management (FM) skal finde en plads ved et skrivebord - og hvis der er behov for PC bestille denne og placere den på bordet når den er kommet.
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Ansættelse af en ny medarbejder starter når kontrakten er underskrevet. For at den ansatte kan få en god første dag, skal HR-afdelingen finde ud af om den ansatte behøver en PC og Facilities Management (FM) skal finde en plads ved et skrivebord - og hvis der er behov for PC bestille denne og placere den på bordet når den er kommet.
AkVviteter/hændelser
19
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Roller
20
Ansættelse af en ny medarbejder starter når kontrakten er underskrevet. For at den ansatte kan få en god første dag, skal HR-afdelingen finde ud af om den ansatte behøver en PC og Facilities Management (FM) skal finde en plads ved et skrivebord - og hvis der er behov for PC bestille denne og placere den på bordet når den er kommet.
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
DCR-graf
21
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Simuleringogtest
22
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Simuleringogtest
23
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Simuleringogtest
23
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Testmedvenneroglazyuser
Ved at teste med
• venner kan undersøges fælles forståelse
• lazy users kan undersøges om processen skrider frem
24
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Testmedvenner
25
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Testmedlazyuser
26
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Genereringafkrav-spec
27
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
GenereringafPDF-dokument
28
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Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Et“virkeligt”eksempel
29
Ansættelse af medarbejder i Syddjurs
kommune
Leder: Opret ansættelse
Mål
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Unhappypathsfundetvedtest
30
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Kanogsåværebedreskjult
31
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Digitaliseringpåtværs
32
DCR Open source engine
+
Jupiter
Vandværksejer
KommunalbestExformatics ACM
hændelser
[Software Engineering and Formal Methods 2011,Business Process Management Conference 2015]
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Overvågning
33
Selvbetjeningsløsning MOX agent
+
Jupiter
Vandværksejer
Kommunalbesthændelser
DCR Monitor
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
Overvågning&Enforcement
34
Selvbetjeningsløsning MOX agent
+
Jupiter
Vandværksejer
Kommunalbest
DCR Policy Enforcement
[Computer Security Foundations Symposium 2016]
Fleksibel procesdigitalisering
Thomas Hildebrandt, [email protected] ITUNIVERSITYOFCOPENHAGEN
Infinit/IT-Fyn, 26. Maj 2016
AnalyVcs:ProcessMining
35
Fra analyse af hændelseslogs kan vi få information om trafikflow og ruter der faktisk følges og give forslag til ruter med størst sandsynlighed for success
https://youtu.be/7oat7MatU_U