fundraising institute of australia 2014 conference

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How can you make your board, volunteers and clients fundraisers for your cause? Andrew Giles Proudly Sponsored by

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We understand that an engaged and enthusiastic staff and board are vital to success. However, what about the people touched by your organisation? In these tough financial times everyone within your organisation – and indeed everyone who benefits from your organisation – needs to be an active fundraiser. The recipients of your success, the people who benefit from your hard work, need to be engaged and – where possible and appropriate – effective fundraisers for your cause. This session will discuss this issue in broad terms as well as provide a range of case studies of ways to make passive beneficiaries active fundraisers

TRANSCRIPT

How can you make your board, volunteers and clients fundraisers for your cause?

Andrew Giles

Proudly Sponsored by

Science Vs Experience • University of Sydney

– Development Office – Faculty of Education – Northern Clinical School

• Sydney Children's Hospital – Crowded House: Farewell to the World Concert

• UNSW – 50th Anniversary – Scientia Appeal

• Creative Response – Austcare “Landmine Action” – Yothu Yindi Foundation “Garma Cultural Centre” – NSW Wheelchair Sports Association “Byron to Bondi” – West Coast Eagles “Subiaco Oval”

• The Shepherd Centre • The Scots College • Prostate Cancer Foundation of Australia • Garvan

The one thing I have learnt . . .

• The Difference is You!

Agenda

1. The answer

2. The problem

3. Why we need active fundraisers

4. Board

5. Volunteers

6. Clients

7. Summary

The Answer

The Problem

1. View of fundraisers as shysters

2. People don’t like to ask for money

3. People do what they know

4. Clients might feel exploited

The Problem

1. View of fundraisers as shysters

The Problem

2. People don’t like to ask for money

The Problem

3. People do what they know

The Problem

4. Clients might feel exploited

Why we need active fundraisers

When spider webs unite they can tie up a lion: Ethiopian proverb

The best supporters

Clients/ Recipients

Board

Volunteers

Your Board

$

Your Board

$

Your Board

$

Your Board

Your Board

Your Board

Your Volunteers

Your Volunteers

Your Clients

Problem

• Initial lack of trust

Strategy

• Increase visibility

• Demonstrate value

• Ensure first approach works

• Safety checks

Your Clients

Problem

• Confusion over key messages

Strategy

• Increase visibility

• Demonstrate value

• Ensure first approach works

• Safety checks

Your Clients

Problem

• Initial lack of trust

Strategy

• Increase visibility

• Take an interest

• Demonstrate value

• Engage

• Accountability

Your Clients Problem • No logic to who was

funded

Strategy • Increase visibility • Demonstrate value • Increase engagement • Report back

80/20

Scenario:

• Crowded House: Farewell to the World Concert

Strategy

• Target grateful patients

The problem

• The event

80/20

Scenario:

• Alumni building a centre for current/future students

Strategy

• Highlight current needs to alumni

The Problem

• No connection

Summary

• Be aware of the issues

• Boards/Volunteers/Clients can help

• Approach them as different segments

• Always be transparent

• Always acknowledge and respect their roles

• Lead by example