Global Information Systems

3/6/2012

Why Global?

• Businesses compete in a global market• Economies are closely integrated• Cheap, plentiful communications• New markets• Advantages of outsourcing

Outsourcing

• “Your back room is someone else’s front room” – Peter Drucker

Japan

China

India

Russia

Europe

Global Competitive Environment

• Business intelligence– Research competition– Find suppliers– Target customers

• Greater competition– E-commerce– New market entrants– Market domination

• Processes– Logistics – Outsourcing

Global Information Systems

• Hardware - documentation

• Software – user interface

• Data – sharing• People – language,

relationships• Procedures – values,

expectations