haier: taking a chinese company global in 2011
TRANSCRIPT
Taking a Chinese Company
Global in 2011PRESENTED BY GROUP D
JACOPO FERRO
ILARIA FIORE
MENJIA WUKORBINIAN MORTL
WENKAI GAO
XIAOYAN CHENCORPORATE STRATEGY DDIM2015/2016
Our Agenda
1 2 3 4
Company Introduction
Opportunities & Problems Strategic
OptionsStrategy Selection
Company Introduction0 1
Company Profile
NO.1 white-goods manufacturer in
China, leading refrigerator
manufacturer worldwide
.
Leading Manufacturer
240 subsidiaries, 61 trading companies,
24 manufacturing plants, 10 R&D centers,
21 industrial parks in 2010
Wide International Coverage
Port city in Shandong ProvinceFounded in Qingdao
From RMB 1 billion in 1984,51 million profits in 1992
136 Billion RMB Revenue in 2010
25 years of leadership
Founder and CEO Zhang Ruimin
1984 1990 1991 Early 1990s
Acquired two local companies to enter air-conditioner & freezer market
• Technology licensing agreement with German refrigerator maker• Imported production
line
Kept track of tens of thousands of customers
First exported to UK and Germany and then to France and Italy
Establishment
Service Center
Product Differentiation Venture into Overseas Markets
High-qualityproducts
Foresight of service
Attention to consumer needs & market trend
Multinational brand
History of Haier(1984-1993)
Haier Core Value
• Focus on difficult markets first Meet the principle of high qualityEnter the “difficult” developed markets first go after the relatively “easy” emerging markets
Developing Abroadlearning from the history
1984 China
1994USA
1990s UKGermanyFranceItaly
1999 India
1990s Japan
Better market intelligence Place its own people in
key positions overseas Building own design
center
Learning from the locals Staff with the localsHire local employees Mergers &
acquisitionse.g.India: alliance with Fedder lloyd CorporationItaly: $8 million to acquire a refrigerator plant in Padova, from Meneghetti SpA
Short term Long term1 2
Localization
History of Haier(1994-2010)Strategies in foreign market
Product Mix
Operation&Brand Model
More products launched Normal products Longer product line Product differentiation
1 2Limited products to start Niche market to focus
in US Product differentiation
Short term Long term
OEM(original equipment manufacturer)
Brand image building
History of Haier(1994-2010)Strategies in foreign market
Weaknesses
Experience in adapting to new markets Local Management localization Product differentiation Customer
orientation High receptivity and reaction speed
Strengths
Perception of Chinese brand (negative stereotype)Lower production capabilities abroadHigher production costs abroad
Strengths and Weaknesses in Foreign marketover Chinese companies
Strengths and Weaknesses in Chinese market
High price-quality ratio Knowledge of the local market Good after-sales &more customer-
focused Strong network-integrated & responsive
system across China, especially in logistics
Organizational advantage : • Fast response speed• Motivation for innovation& efficiency• Internal talent development.
Strengths
LEADER
CUSTOMER MANAGERSPRODUCT MANAGERS
9-30 members
ZZJYT(self-managed teams)
Strengths and Weaknesses in Chinese marketWeaknesses
Financial structureHeavy dependence on the CEO Zhang Ruimin
November 1993 2005
43.7% 60%of Qingdao Haier Refrigerator Shanghai Stock ExchangeA shares RMB 396 million
Haier Electronics Group Co. Hong Kong Stock Exchange Total 60% of book value
of Haier’s assets are listed.
Opportunities & Problems0 2
Evaluation of current situation-International Market
Opportunities Threats Higher consumption power in emerging
markets: South America, India, Indonesia, Malaysia, Thailand
Technological progress especially in developed market
Government support for companies to go international
Flat growth in mature markets (e.g.: US and Europe)Fierce competition in mature markets (e.g. US and Europe)Currency volatility
1980 1990 2000 20100
2000
4000
6000
8000
10000
12000
14000
16000
18000
1170.6
4576.2
16099.1
Per Capita Disposable Income(RMB)
Evaluation of current situation-Chinese Market
Opportunities The number of middle-income groups
are increasing
Evaluation of current situation-Chinese Market
Opportunities Big gap between rural areas and urban Trend of urbanization
1980 1990 2000 20100.0
20.0
40.0
60.0
80.0
100.0
120.0 Refrigerators
urban rural
Manufacturer Market Share of Major Consumer Appliances in China (percentage of retail volume)Company Base Country 2002 2004 2006 2008 2010
Haier Group China 14.1 16.4 16.8 18.9 22.3GD Midea Holding Co. China 3.0 3.7 8.1 13.1 13.6Glanz Enterprises China 6.9 6.1 7.1 5.6 5.6Panasonic Corp. Japan n/a n/a n/a 2.8 4.2Hisense Kelon Elec. China n/a n/a 3.5 3.5 3.9Henan Xinfei Elec. China 2.3 2.4 2.8 3.3 3.3Bosch-Siemens-Hausgerate Germany 2.2 2.5 2.7 2.7 2.9Hefei Meiling Group China 2.1 1.8 2.1 2.1 2.4LG Corp. Korea 3.7 2.8 2.2 1.9 1.9Whirlpool Corp. United States 0.5 0.5 0.5 0.4 0.4Others 65.2 63.8 54.2 45.7 39.5
Source: Consumer Appliances, Retail Statistics, Euromonitor International, www.euromonitor.com, accessed August, 2011.
Competition with domestic and international competitors
Evaluation of current situation-Chinese MarketThreats
SWOT analysis of International Market
SWOT
S W
O T
• Staff with locals• Localization
• Customer orientation• High receptivity and reaction
speed
Strengths
• Higher consumption power in Emerging
markets• Technological progress
in mature markets• Government support for
companies to go abroad
Opportunities
• Perception of Chinese brand (stereotype)
• Lower production capabilities abroad
• Higher Production costs abroad
Weaknesses
• Flat growth in mature market• Fierce competition in mature
market• Currency volatility
Threats
TO SUM UP…(1)
SWOT analysis of Chinese Market
SWOT
S W
O T
• High quality products & good after-sales service
• Flexible organizational structure (ZZJYT)
• Distribution Networks• Customer Orientation
Strengths
• Emerging Middle Class• Development of Rural
Area
Opportunities
• Financing Problem
Weaknesses
• Domestic & International Competitors
Threats
TO SUM UP…(2)
Outcome of developing abroad & deepening at home
标题数字等都可以通过点击和重新输入进行更改,顶部“开始”面板中可以对字体、字号、颜色、行距等进行修改。建议正文 12 号字, 1.3 倍字间距。
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1
8
No. 1 white-goods manufacturer in China
A 75% increase in Haier’s 2010 profits was 8 times its 9% increase in revenues
Rank on BusinessWeek’s 2010 list of the most innovative firms
Based on our analysis, we want to exploit the stengths to the full catch the opportunities of the industry.
Summary
Key question to answer :Which market to go?
Strategic Options0 3
Strategic options
Identify the problem
• where shall we expand our revenue
Find the opportunities
• Analyzed in the SWOT analysis
Brainstorm with the possible
options
• List the options• Whether to take the
opportunities?• Where exactly?Valuate the
options
Increase revenue
Revenue=price*volume
Price value
Penetration in Urban China?rising middle-income groups
Pros Motivation to innovate Catch the latest trend Higher brand image
Technologic capacity Local network to gain support Organizational advantage : Fast response
speed/Motivation for innovation& efficiency/Internal talent development.
Opportunities
Options
Valuation-gains
Feasibilities
Penetration in urban China - first-tier cities Nothing
ConsHigh market saturationCompetition is highMore investment in R&D
Pros Low risk No
expenditure
ConsCompetitors may take your market share
Penetration in rural China?Trend of urbanization & increasing consumption power of
rural area
Pros Large room Strengthened Leadership
in China Brand awareness
High quality-price ratio Distribution networks Service center
Opportunities
Options
Valuation-gains
Penetration in rural China - third/fourth-tier cities ?ConsCapital for channel , logistic, service center buildingRisk of falling into price warEconomic risk
Nothing
Pros Low risk No
expenditure
ConsFlat growth of the revenue
Feasibilities
Which emerging marketHigher consumption power in emerging markets
Pros Growing market Close to US plants Possibility to further
expansion in SA
NOT enter this market: Logistic problems (the distance from
China)Exportations from US would cost too
much
Brazil Southeast Asia: Malaysia, Thailand, Vietnam
Cons Far from China US production too
expensive for an emerging market
Very different culture Possibility of
social/economical changes
Pros proximity to China low labor force cost possibility to further
expansions in SE Asia ASEAN Chinese government
influence
Cons
To bring a good volume of our product in Vietnam
Opportunities
Options
Valuation-gains
Feasibilities
social political risk
Which mature marketTechnological progress especially in developed market
Pros possibility to establish internationally our brand possibility to follow the highest world trends proximity to best high tech companies (Silicon Valley) -knowledge of the custom
Existing plants Knowledge of the US market Local partnership
Learning more from US market
Cons Higher labour cost Higher degree of
competition
Opportunities
Options
Valuation-gains
Feasibilities
Which mature market
Identify the problem Find the opportunities options
Valuate the options
Gains & Loss Feasiblity
Where to go
rising middle-income groups
Penetration in urban China Gain YesNothing Loss Yes
Trend of urbanization & increasing consumption
power of rural area
Penetration in rural China
Gain YesNothing Loss Yes
“Higher consumption power in emerging
markets
Brazil loss No
Vietnam Gain YesTechnological progress especially in developed
market
Penetration in US market Gain YesNothing No Yes
Strategy Selection0 4
How to catch the opportunities
Industry development Early stage Growing stage Mature stage
Consumer needs
Volume>Value
Volume=Value
Volume<Value
More options to make-how?
Two goals:Volume & valuePriority differs during different stages
Rural China• One-stand shopping experience & E-commerce
Online shops channels online/offline orders
logistics-fast delivery installment after-sales service
Self-owned brand store Retailing stores( Gome , Suning)
Experience store
Online channels
Value Volume
Volume-based
Experience Convenience
Fast delivery
Good service
Value-based
Urban China
Value Volume
Smart home project Smart housing appliance(investment in R&D) APPs to connect all your housing appliance(cooperation with Huawei/ Xiaomi)
Smart
Elegant
Brand buildingfrom product to life style
Differentiated product to fit in the new city lifeCompact housing appliance to cater to small space in big cities
More designs &customizationHousing appliancesCustomized products to satisfy personal needs
Old Mature Markets
Value Volume
Own plants, Know the market, own the network. Position in the mid-low segment Aim Higher
Where are we now ?
How to do ? Brand building: improve Made in China image marketing campaign Invest on quality: Acquire High Tech Companies Continuous adequate product development
New Emerging Markets
Value Volume
• Simplify Products• Export from plants in China• Offer a competitive price that emerging households
can afford• Acquire local distributing expertise• Establish brand reputation as reliable products• After establishment on market Increase
investment and commitment
Problem
StrategyNo Brand Reputation in Southeast Asia
Enter New Markets: Malaysia, Thailand, Vietnam
How to Increase the Revenue
Identify the problem Find the opportunities Options
Strategy selection
Volume Value
Where to go
Rising middle-income groupsPenetration in urban China
Yes
Trend of urbanization & increasing consumption
power of rural area
Penetration in rural China
Yes Yes
Higher consumption power in emerging markets Vietnam
Yes
Technological progress especially in developed
market
Penetration in US market
Yes
THANK YOUQ&A
PRESENTED BY GROUP D