how to use targeted advertising to support b2b sales: vendemore @b2b marketing day 2014
DESCRIPTION
Vendemore´s presentation on how targeted advertising can be used to increase cross-selling for B2B.TRANSCRIPT
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Best Prac*ce How to use new technology like targeted online adver*sing to support B2B sales?
450+ so?ware, tech and service B2B companies, in 14 countries and 4 con*nents, growing 50%+ per year, delivering in 100+ countries
The Pipeline Marketing Company
Pipeline Marke*ng™
Widespread support for the supplier across my organisa*on
Organisa*on is easily accesible
Organisa*on is easy to buy from
Organisa*on is willing to collaborate with other suppliers
Provides the best value for the best price
Flexible in adjus*ng to unique product needs
Widespread support for the supplier across my organisa*on
Source: Sales Execu*ve Council research The Challenger Sale p. 102
The Pipeline Marketing Company
How to engage the unengaged?
Pipeline Marke*ng™
Lack of access
The Pipeline Marketing Company
Brand sensi*vity… ….is higher in complex and distributed B2B purchasing than in consumer products (Bondesson)
Pipeline Marke*ng™
The Pipeline Marketing Company
Target your message online: Only people working in the organisa*ons you choose.
Marke*ng towards the buying organisa*on during the sales cycle
Pipeline Marke*ng™
Adver*sing, films, social media, ar*cles are targeted to the buying organisa*on
Pipeline Marke*ng™
The Pipeline Marketing Company
Successful applica*ons (B2B complex selling):
Cross-‐selling Lead genera*on Channel sales Pipeline accelera*on
Pipeline Marke*ng™
Customer Case Best-‐prac*ce Cross-‐Selling
The Pipeline Marketing Company
ERP-‐system supplier for the real estate industry A part of the sales processes never go beyond the first mee*ng since the client can’t manage the internal selling to engage in a buying process. Hard to create urgency within the clients organisa*on
Pipeline Marke*ng™
Cross-‐selling customer case:
The Pipeline Marketing Company The Pipeline Marketing Company
Vitec, a cross selling case
Marke*ng towards the buying organisa*on during the sales cycle
Pipeline Marke*ng™
Constr. comp.
Mun. Real est.
Private Real est. References
Energy Cons.
Customer service
Forecast Modules/ Pain areas
Service staff
Constr. comp.
Energy Cons.
Forecast
Green example: a construc*on company lacking the energy solu*on and the forecas*ng module
The Pipeline Marketing Company
Matching “pain”, product & refence
Pipeline Marke*ng™
The Pipeline Marketing Company The Pipeline Marketing Company
Results cross-‐selling case
Marke*ng towards the buying organisa*on during the sales cycle
Pipeline Marke*ng™
Management improved their result in 2013, in rela8on to 2012, by almost 80 %.
“In 2013 we increased our cross-‐selling by 20% from companies targeted by Vendemore” -‐ Magnus Persson, Sales and Marke*ng Director, Vitec. To sell more products to exis*ng customers has always been Vitecs business strategy but with Vendemores solu*on we were able to increase sales and work with business opportuni*es in a much more efficient way.
The Pipeline Marketing Company
1. Set clear, and measureable business objec*ves
2. Select one product/service/ customer ver*cal segment
3. A handful of sales people 4. An abbreviated list of poten*al
customers 5. Review the outcome 6. “Adapt and go” for scaling it up
Recommenda*on 1: Map cross-‐selling poten*al & Narrow your focus
The Pipeline Marketing Company The Pipeline Marketing Company
Recommenda*on 2: Lunch and learn – Sell to many already from the start
Pipeline Marke*ng™
The Pipeline Marketing Company The Pipeline Marketing Company
Recommenda*on 3: LinkedIn connec*ons and discussions -‐ Visit the profiles -‐ Add with a personal invite -‐ Ask a short engaging ques*on -‐ Comment on a post
Pipeline Marke*ng™
The Pipeline Marketing Company
Neil Stoneman Velocity Partners
Recommenda*on 4: Engaging content
Pipeline Marke*ng™
The Pipeline Marketing Company Marke*ng towards the buying organisa*on during the sales cycle
Ar*cle ads have higher impact
10x
Marke*ng towards the buying organisa*on during the sales cycle
Content ads are more interes*ng than tradi*onal ads
Marke*ng towards the buying organisa*on during the sales cycle
Survey ads trigger discussions
Content video-‐ads -‐ Create ”pain awareness” -‐ Tes*monials
29 days with no adver*sing followed by a 29 days with targeted adver*sing, everything else the same.
High engagement -‐ over a long period of *me
1. Target
2. Engage
3. Nurture
4. Convert
Targeted distribu*on of content that engage your customers over a long period of *me.
Targeted adver*sing + Marke*ng Automa*on
Pipeline Marketing + Content Marketing
Pipeline Marke*ng™
ENGAGED UNENGAGED
Marketing Automation + Content Marketing
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