huawei ucc solution overview v6

2013516

HUAWEI TECHNOLOGIES CO., LTD.

enterprise.huawei.com

Huawei UC&C Unrestrained

collaboration

with

consistent

experience

Huawei UC&C Solution

UC&C Market Trends

Huawei UC&C Industry Position

1

2

3

Huawei UC&C Commercial Value 4

Why Cooperate with Huawei 5

Content

Communications Collaboration

Telephony

Voice Mail

Audio Conferencing

Unified Messaging

Video Conferencing

Email

Web Conferencing

Instant Messaging

Presence

UC

UCC

Team/shared workspaces

Wikis, blogs, filtering

Social software and

analytics

Expert location and context-

aware applications

Collaborative/real-time

authoring

Other collaboration tools

UC&C Industry Definitions

A Technology Framework for Enterprise Unified Communications, Gartner,

15 March 2012

UC&C Defined:

The integration of Video,

Audio, Data and business

process flow etc.. technologies

to enhance people to people,

people to things and things to

things cooperation

Mobile

HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential Page 3

The Evolution Of Enterprise Communications

Unified

Communications Unified Communications

and Collaboration

Unified Communications Platform

WI-FI/3G

Mobile client Telepresence Mobile OA

WI-FI/3G

Unified Communications and

Collaboration Platform

CEBP

IP-PBX

Voice over IP

Voice

PBX / IP PBX

Voice, Meeting, Data,

Instant Message, Group,

Presence, Enterprise Telephone

Directory, Unified Management,

Mobility, Video Conferencing

SNS

Social Media

Team Space

Telepresence

CEBP

OA

ERP, CRM

Integration


Enterprise Communication TrendsAll IP, Mobility, Video, Cloud

Smart Phone, Pad, Soft Client

BYOD

Anywhere, Any Time, Real Experience

Smart

Mobility

Video

Audio/Video/Data Cooperation, Unified Scheduling, Unified Conference Management

Unification

Convergence

IP Telephony, SIP

TCO

All IP

IP


All IP Towards IP and SIP

62% of enterprise communications are over IP.

60% of remaining enterprises are moving to IP

IP Popularization

Global Enterprises moving from TDM to IPT UC terminals fast deployment

SIP Popularization

Fortune 500 findings:

SIP trunking can cut costs by

30%70%

Integration of IT and CT technologies

IP technology used in enterprise voice, video, email, file

transfer, web pages and IT applications

SIP Trunking: open, easy interoperability; replacing

TDM as default enterprise communication standard

IP Extensions TDM Extensions

61M

47M 52M 54M

56M 59M

62M 64M 65M

2008 2009 2010 2011 2012 2013 2014 2015 2016

75% 70% 67%

65% 61% 57%

52% 48% 43%

25% 30% 33% 35% 39% 43% 48% 52%

57%

Widely penetration of IM, Webchat, Weblog etc..

Staff are eagerly expecting UC applications

12% 13% 20%

29% 35%

0%

10%

20%

30%

40%

2011 2012 2013 2014 2015


Video HD, Convergent Conferencing

TDM SD Video

1990 2000 2007 2009 2011 2013

Image 4CIF

H.263+

H.239

Transmission IP Network

H.323

Image CIF

H.261/H.263

Transmission E1/T1

H.320

Image 720P, 1080P

H.264

BFCP

Transmission IP network

SIP

Panoramic video

H.265, low bandwidth

Software based platform

Intelligent control & management

UC, Collaboration Integration

IP SD Video

IP HD Video

Convergent Conference Panoramic Video

40% of enterprises

will choose HD video

conference


Mobility Post-PC Era

Fixed (Windows, MAC OS) Mobile (Android, iOS) . . . . . . . . . . . . . . .

IP Phone PC Pad Smart Phone

US

75%

1,500,000+ Android & iOS terminals activated every day

150,000,000 iPads shipped

BYOD at 30%, increasing to 90% in 2015

Percentage of Road Warriors

Asia

30%

WEU

50%

Laptop


Convergence-Simple Deployment, Enhanced Abilities

Audio

Sim

plify

Dep

loym

en

t

Audio or Video or Web

System Isolation System

Interconnection

Unified

Management

Independent

Management

En

ha

nc

ed

Ab

ilities

Audio + Video + Web


Challenges in Enterprise Communication

Unified Communication

and

Collaboration

Shifting seamlessly from TDM to IP

Ubiquitous video communications

Secure, efficient mobile collaboration

Multiple devices, ways to join a conference


UC&C Market Trends


1

2

3



Content


Rapid and Steady Growth

2009 2010 2011 2012

$212M

$525M

$950M

$790M*

2010 2012

1.22M

0.25M

0.8M

2011 2010

3007

560

(Sets)

1508

UC TP

(Lines)

2012 2011

Used by enterprise customers in >20 countries and regions

Over 47% CAGR in revenue over past four years

Member of multiple ISOs; over 1,000 Chinese patents, 50+

international applications (PCT) and 200+ patents issued in

Europe, USA $1000M

2013

1.50M

2013 2013

5000


2011shipment of Huawei IP-PBX increased +85.1%, sales revenue increased

+22.5%, ranked NO.1 among global manufacturers

Huawei UC leading in Challenger Quadrant

UC Industry Position-Challenger in Gartner Quadrant


Huawei VC R&D started since from 1993

600+ patents were awarded

Cisco

50.3%

Huawei 20.3%

Polycom 16.3%

Other 13.1%

2011 Telepresence global market shareshipment/sets

Telepresence global shipment No. 2

Market Scope for Telepresence and Group Video Systems

RATING Strong

Negative Caution Promising Positive

Strong

Positive

AVAYA

Huawei

LifeSize

Cisco

Teliris

Vidyo

Polycom

No.1 In China, TP, HD VC and operator market

share ranked No 1 in last 5 years By Dec, 2012, 150K VC have been shipped to 60+ countries

Video Conference Position-Challenger in Gartner Quadrant


R&D Center in US

Shenzhen, Beijing, Nanjing, Hangzhou, Suzhou Five R&D Center in China

Design Center

in France

R&D Center

in India

Openlab for ISV & Partner

in Germany

ShenzhenHangzhouShanghai

Openlab for ISV & Partner

in China

Design Center

in US

R&D Design Design Lab

R&D Lab

R&D

R&D Centers Around the World

Openlab for ISV &

Partner in India

7 R&D Centers, 5 Openlabs, 2 Design Centers

Lab


Supplier Platform Core Products Integration-

Ready ISV/SI

Oracle

NCR

Genesys

Digital

China

Sunyard

Neusoft

IBM

Orange

Telefonica

Enterprise: Remote office

Finance: Tele-bank

Government: Hotline

Transportation:

Traffic Surveillance

Education: eLearning

Medical: Remote

Diagnoses

Power: Contact Center

Customers Core Products Partners

UC

CC

TP/VC

IVS

Architecture

Audio/Video

Enterprise/ Vertical

R&D Interoperation Training Certification Technical

Support Integration

Win2Win, grow, and share together with partners

Multiple Level SupportOpen Lab, HCIE certification project, ISV certification

Database

OS

Hardware

Chip

Suite

Huawei in the UC&C Value Chain

Software Platform

Hardware Platform

Co

re p

rod

ucts



UC&C Market Trends


1

2

3



Content


Workstation

Headquarters

2G/3G/LTE Conference Room At Home Travel

Cloud Collaboration Solution

Video Communication Solution

Branches Mobile Collaboration Solution

Meeting Video

IP Telephony

Unified

Management

UC

DC

All IP

Co

mm

un

ica

tion

So

lutio

n

Huawei UC&C Solutions


All IP Communication Solution

Multi-network Compatibility

Integration, cost savings Satellite WIFI

IP PBX UAP

2G/3G/4G

Unified Platform Coexists with original system,

unified management

Access Gateway

IMS UC Advanced E-IMS Architecture

Analog

Terminal

Communication

Platform

Enterprise IMS

Multi-terminal Access

Anytime, anywhere

CSCF AS

IMS

Original

System

Traditional

PBX


Trunk Access

Media Resource

Call routing

Voice

P2P Video

Supplementary Service

IM, Mobile Apps

Multimedia Conferencing

Audio, Video, Data

Gateway IP-PBX UC Application

All-in-one UC Solution


iPad Android Phone

iPhone Android Pad Address Book

Cooperation

IM

Voice

Presence

Video

Data

Sharing

Meeting

PC IP Phone

IDEO Interface Design


Cross Terminal Consistent Experience


Ultrathin Design

Ultra light, Ultrathin, Leading fashion

Tidy Wiring

Concise Cabling, simple design

5Color LCD 800 x 480 pixels 1.67M Real color display

Conference Control Instant conference, Inviting, muting, removing participants, and ending conference

2.8Color LCD 320 x 240 pixels

256K Color display

HD Voice

Perfect, melodious voice quality

Cross Terminal Consistent Experience


Value for ICBC

ICBC requirements

Huawei Solution

Using a convenient and efficient communications system

UC is part of internal business process flow, improving

communications and decision making efficiency

Seamlessly integration with Tele-banding has transformed all

employees into potential agents

Communication systems and business systems were totally

independent from one another

Communication between domestic branches and overseas branches

was a challenge.

Huawei UC Integrated with ICBC business system to improve

business process efficiency.

UC mobility features brought rick, flexible communication methods

Audio, Data and Video convergence improved communications

efficiency

UC for Improved Communication EfficiencyICBC


UC to Boost InnovationTXC

TXC Values

TXC requirements

Huawei Solution

Peter-CXO TXC and Huawei cooperate well together. TXC has complete confidence

and trust in Huaweis ability. Huaweis UC solution has greatly improved our work efficiency and convenience. Its provided us with many benefits and made us more competitive

5 regions, 11 sites, multiple equipment brands: difficult to maintain

Aging equipment: low reliability, difficult to expand

Voice and data networks isolated: difficult to integrate with new

business systems, low communications efficiency

Centralized deployment, unified management and maintenance

Dual-board redundancy, local survivability for high reliability

Unified communications, smooth expandability

Improved employee work efficiency

Huawei UC solutions improved work efficiency and reduced costs TXC takes the online time of Huawei UC client as an employee KPI, in order to let staffs overcome the dependence on outdated way of communication


China Meteorological AdministrationHuawei UC, Path to Convergent Communications

CMA Values

CMA requirements

Huawei Solution

Rich communications, solid communications security

Improved communications efficiency, lower TCO

Low fixed phone utilization; make better use of existing network.

Construct a unified platform to enable network access via PSTN, IP

and mobility / wireless network

Interconnect with existing PBX, unified access platform

Deploy public and private network address traversal solution.

Provide Presence, IM, and conference technology for improved

communications


Video Communication Solution

eClassroom Emergency Command Telecourt

MCU Streaming Server

HD, low bandwidth 1080P@60 H.264 HP+VME

Safety and Reliability Ninelevel backup

Three-level encryption

Customization Professional design, one-stop delivery

Telemedicine

SEC IRC ROD ARQ

Management Platform

Gateway

Video Endpoint Desktop Endpoint Telepresence Mobility Video


Panoramic Telepresence

Reduced TCO 30% Bandwidth 25 Space 26%

Power 42%

Convergent

Interconnectivity Compatible with Cisco,

Polycom, Microsoft

Panoramic

Experience Super HD, Narrow screen gap,

Directional precise sound

Easy Operation Wireless touch control

One key join conference


Micro Telepresence

1st all-in-one HD VC terminal

1st Voice dialing VC terminal

1st wireless connection VC terminal

HD delivered via low bandwidth (1080P@512k)

Plug-in and Play,

Easy Maintenance

All-in-1

Voice dialing

Easy-mount

Wireless

1080p30@512K


Mexico PEMEX Telepresence

PEMEX Values

PEMEX Requirements

Huawei Solution

Real presence experience; improved conference quality

Savings on previous investment, lower OPEX

Integrate equipment from multiple vendors, unify user experience

Replace outdated equipment, provide single service interface

Interoperate with newly-deployed Microsoft OCS/Lync systems

200 sets Huawei Telepresence

Interoperability with existing systems

Seamless integration with Microsoft Lync/OCS


Mobile Collaboration Solution

Anywhere Any Device Any Application

VoIP IM Conference Video*

Wi-Fi/2G/3G/LTE

Authorization

Authentication

HME Huawei Media Engine

ensuring voice quality

4-in-one client VoIP, IM

Meeting, Video*

Consistent

Experience Auto-adaption without

screen distortion


Openness and Convergence


Mobility UCSaudi Arabian Oil IMS-BYOD

Saudi Arabian Oil

More than 149 branches

More than 130K UC users

The worlds first and only IMS+BYOD UC solution

4-in-1 UC mobility clients, IDEO interface, consistent experience

Unified large capacity management platform, supports 100K users

Geographical redundancy: local survivability to 99.999 (carrier grade)

Power saving: Up to 70% power reduction according to call traffic, via

dynamic frequency adjustment technology


Industry Best PracticesHuawei UC

Huawei Technologies Co., Ltd

More than 150K UC users

300+ branches worldwide

Avg. cost reduction of 10% on personal calls

Avg. 57.33Mins per day saved on decision making

Efficient, Convenient, Timely and Reliable

communications environment for all employees


Convergent Conference

Multiple options to join a convergent conference

Office

Manager office

Home

Travel

Park Partner Meeting Customer Office


Convergent Conference Presence

Telepresence

Desktop Presence Mobile Presence


Shandong TobaccoConvergent Conference

Value Proposition

Shandong Tobacco Requirements

Huawei Solution

Employees can enjoy audio, video and data communication anytime,

from any location, using multiple devices over any network for

maximum communication efficiency

Hi-fi HD audio & Super HD video provide an outstanding convergent

conference experience

Remote conferencing to decide business strategy and streamline

management decision making

Required inter-departmental interaction and cooperation, for

improved communication and more efficient execution

Convergent conferencing system with 1080p60fps HD support; VC

system with UC GDR and mobile device access

Delivers multimedia convergent conferencing (Audio, Video, OA)

across all the various departments


UC&C Market Trends


1

2

3



Content

Daily Usage of Huawei UC&C

800M Instant Messages

600Kmins Conference Calls

1200 Agents online

14K UC Client logins

2M Voice Calls

50K mins TP conference

150TB Video Surveillance Archive

Huawei System Design, Construction Requirements

Business Growth Communication Efficiency Lower Collaboration Cost

Align communications to the

fast-changing business needs

Maintain reasonable cost levels Support long-term rapid

growth across business lines

Huawei UC&C Roadmap

2003

2012

2013

1998

1993

Conver-gence

SNS Green

Terminal

Unified Client

PC Client

Mobile Client

Web Client

PAD Client

PBX

TDM To IP

Full HD

TP

SD

HD Video

Multimedia conference

All-IP Video Mobility Convergent

IP-PBX

Video Phone

IPCC

2007

IMS UC

TDM

IP Phone

CC

ROI on Huawei UC&C Implementation

Improved efficiency

($127 million) Reduced Costs

($130 million) Business transformation

($139 million) Increased Agility

($76 million)

In 2011, UC&C brought $472 million in value-added benefits to Huawei

R&D Sales Supply Chain

Service Operations

Travel time reduction

Communication efficiency

Improved decision-making

Travel cost reduction

Office rental cost

Better expert utilization

Increased user loyalty

Improved information security

Faster decision-making

Shorter sales cycles

Faster Time-to-Market

Less business travel

Faster product

development

Accelerated

Time-to-Market


Global Marketing

Conference virtualization

Remote office / SOHO

Shorter business

negotiations


Tighter management

of channels and

suppliers


Remote office/ SOHO

Better support for

Business activities

Better Customer

service

Less business

travel

Better strategy

implementation

Better planning

and execution


UC&C Market Trends


1

2

3



Content

The Best Complete Product Line

Product Innovation

UC/CC 2~8

20

32 users

100 users

1.000 users

IP Terminal TP

12/24/36

256 Channels 10,000 users

1440 agents

300,000 users

7560 Agents

IMS

1024 Channels

Soft Terminal Camera Mobility/Flexibility

NVR

V1300N

IVS

TP/VC

IVS

1st Panoramic TP 5.5mm

TCO 30%

Most cost effective IP Phone

Capex 25%

1st all-in-one HD VC terminal

Save space 80% Save bandwidth 50%

IEDO UC Clients

1 Min Use

5 Min Proficiency

Independent R&D, Joint Innovation

R & D strength

60K R&D engineers

Over 2000 UC&C patents

ITU-T key influencer

MPEG innovation leader

3GPP standardization

R&D planning decades

In advance

UC&C Deployments Around the World

Consistent high quality communications, empowering your business anytime, anywhere

huawei ucc solution overview v6

Documents