improvement kata workshop
TRANSCRIPT
Improvement Kata⼯工作坊 !
讓員⼯工⾃自⼰己變優秀的解藥(之⼀一)
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⾃自⼰己變優秀 ?
對事不對⼈人 ?
⼈人就是做事的主體
命令 vs教練
舉⼀一反⼀一 vs
舉⼀一反三
⾃自動⾃自發
NEXT
拍拍⼿手
愛的⿎鼓勵
Kata ?
Example of a Kata
“Let’s begin by practicing it this way for a while.”
THX, Mike Rother
Structured Routines !
Practice Deliberately !
Habit and New Skill
COACHING Corrective feedback
MASTERY Overcoming
obstacles
KATA Structured practice routines (beginner)
CHALLENGE A desired new state
This is how you do it
THX, Mike Rother
PRACTICE Daily
NEXT
THX, Industrial Solutions - ISI
All about is Toyota Way
All about is ??
THX, Industrial Solutions - ISI
Culture of !Continuous Improvement
Improvement Kata
Mike Rother
4 Steps
dfdf
Understand!the Direction!or Challenge
Grasp the!Current!
Condition
Establish the!Next Target!Condition
CC
TC
1 2 3 4
Iterate!Toward the Target
Condition
Planning!Phase
Executing!Phase
THX, Mike Rother
Let’s Do It !!
Paper Simulation
1 Front Line Worker 1 Lead Worker 1 Supervisor 1 Manager
What is your role ?
Have Improvement Theme
THX, Jimmy Janlén
THX, Jimmy Janlén
Accuracy
Process Improvement
Speed
Instruction
• Front line worker has to use calculator to complete work on each sheets
• Rest of roles complete work on each sheets
• Pass sheets to higher level
• Record the time elapsed
Round 1
5 Mins
Update Improvement Theme
THX, Jimmy Janlén
Accuracy
Process Improvement
Speed
1-1, 1-2, 1-3, 1-4 & SUM2-1, 2-2, 2-3, 2-4 & SUM3-1, 3-2, 3-3, 3-4 & SUM
60% Correct Faster 30%
THX, Mike Rother
Coaching
Round 2
5 Mins
Review Improvement Theme
THX, Jimmy Janlén
Accuracy
Process Improvement
Speed
1-1, 1-2, 1-3, 1-4 & SUM2-1, 2-2, 2-3, 2-4 & SUM3-1, 3-2, 3-3, 3-4 & SUM
100% Correct Faster 50%
Exception
THX, Mike Rother
Coaching
Round 3
5 Mins
Review Improvement Theme
RECAP
THX, Mike Rother
THE IMPROVEMENT KATA A systematic, scientific way of working
Challenge VisionNext!Target!
ConditionCurrent!Condition Obstacles
Baby Step
APPENDIX
http://www-personal.umich.edu/~mrother/The_Improvement_Kata.html !
http://blog.crisp.se/2013/05/14/jimmyjanlen/improvement-theme-simple-and-practical-toyota-kata
!http://www.okalliance.com/wp-content/uploads/2013/10/Kata-Training-2013-
Manufacturing-Conference.pdf