intercultural communication : an introduction 朱一凡 class e-mail:...

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Intercultural Communic ation An introduction Class e-mail: [email protected] , password: intercultural Instructor: Yifan Zhu e-mail: aliciazhu@ sjtu.edu.cn Assistant: Wei Tang e-mail: magic_w [email protected]

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Page 1: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Intercultural Communication :

An introduction

朱一凡Class e-mail: [email protected],

password: intercultural

Instructor: Yifan Zhu e-mail: [email protected] Assistant: Wei Tang e-mail: [email protected]

Page 2: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Cultural I.Q. Test (True/False)

( ) There is no difference between a Chinese and Japanese “bow” in greeting.

( ) It is an appropriate behavior in Japan to cover your mouth when you laugh.

( ) Asians shake heads to say “no”. ( ) Americans tend to say “sorry” when they sneeze in the midd

le of a talk. ( ) The primary language of business in Singapore is English, a

lthough it is not the mother tongue of any of the residents. ( ) Noodle is the main staple of Asian diet. ( ) The main belief system in China has been influenced by Co

nfucianism, Buddhism and Taoism ( ) Michelle Wie and Tiger Woods are both the most famous As

ian American golfers of all time.

Page 3: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Culture is everything and everywhere

We experience everything in the world not as it is — but only as the world comes to us through our sensory receptors. The world looks, sounds, tastes, and feels the way it does because our cultural has given us a unique criterion of perception.

From the instant of birth, a child is formally and informally taught how to behave. We believe what we believe because we are brought up that way; we experience what our culture allows us to experience.

Video clip: the cultural difference between China and Germany

Page 4: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Culture as an Iceberg

Visible (Overt) Invisible (Covert)

Subjective & Deep Culture

Page 5: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

What are our cultural “orientations?”

Which things below the surface influence us most?

How can we become aware of our own deep culture?

How can we recognize it in others?

AttitudesBeliefsWorld ViewsSocial organizations ValuesOrientations

Page 6: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Identity - What are my Cultural Influences?

My Culture

My Group

Me

Page 7: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Extra credit Engaging in Personal Reflection

Start Journaling - jotting notes on… “Why am I what I am?”“How has my context affected me?”“How did my grandparents and parents

influence me? What are our family cultural stories, significant factors?

“What has shaped me and the sub-culture that I am part of today?”

Page 8: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Culture is the foundation of communication When cultures are diverse, communication practices are

also different. How to communicate effectively with people from differe

nt cultural background has become an important issue now.

a. New technology has accelerated intercultural contact. supersonic plane, the Internet, etc b. Globalization of the economy has further brought peo

ple together multinational corporations, joint ventures , etc c. Changes in immigration patterns have also contributed

to the expansion of intercultural contact. The United States: Melting pot or Salad bowl

Page 9: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

How IC can help you at a Chinese university to

encourage your personal development?

Considering Your Context:

Page 10: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Applying a “Chinese” Saying: 授之以鱼不如授之以渔

“Give a man a fish, …and you feed him for a day. …teach a man to fish, …and he feeds himself for a lifetime.”

(as long as he stays near the same kind of fishing places where you taught him)

He or she needs more exposure to variety!

Page 11: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Expanding the Saying…

“Train and develop people as competent fishermen/women,

…and you give them the potential of fishing in ANY pool they comes across

(becoming an “angler” – Multi-skilled),

Page 12: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Language Teaching is like Fishing

Three eras of language teaching in China: Giving Fish = Language Teaching 80s Teaching to Fish = Language & Culture 90s Training “Anglers” = Language, Culture

00s and Intercultural Communications

Multi-skilled, Multicultural People “A Discipline for the 21st Century”

Page 13: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

IC Experiences as Journey?

Starting Out…

This road leads you to

the border,

to the boundary,

to the breaking point of all you know.

Will you go?

Will you grow?

Page 14: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Main Conceptions of IC

Our Natural Cultural Context

Like a fish in water

Page 15: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

The Intercultural Condition – we become “like a fish out of water”

Page 16: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

“Out of water” = Out of Context

I’m like a fish “Water” is my culture Other Waters or Air are

other cultural contexts “I need my context to

feel comfortable!”

Page 17: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

The Intercultural Attitude“Not Wrong, Just

Different” Seeking to understand the

cultural logic of each context.

There are many kinds of footwear – each suited to its specific cultural context.

Develop Intercultural Ability– “Please first walk a mile in my moccasins (shoes).”

Page 18: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

IC as a Multi-origin, Multi-application Interdisciplinary Field

Page 19: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

The Objective of this course

To help students view the world in a multicultural perspective and develop necessary skills to meet the challenges of a culturally diversified and increasingly interdependent world.

Page 20: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

The content of this course

Unit 1 Communications Cross Cultures Unit 2 Language and Culture Unit 3 Interpersonal Relationships and Culture Unit 4 Verbal Communication and Culture Unit 5 Nonverbal Communication and Culture Unit 6 Time, Space and Culture Unit 7 Intercultural perception, adaption and

competence

Page 21: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

General Activities and Grading Guideline:

Students will be graded on a 100-point scale and the final grade for this class consists of four components as follows:

1) Classroom Participation (20%) –Students are required to attend ALL classes scheduled and take an active part in classroom activities. Attendance will be recorded every class. If, for some justifiable reason, you are not able to come to class on a certain day, advance notices to the instructor are required, except for emergency cases. Supporting documents (e.g. doctor's note) should be submitted in order for an absence to be excused. Each unexcused absence in class would reduce your final grade by 2%. If a student misses the equivalent of five weeks of classes, then this can result in failing the course.

Page 22: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

2) Quiz (20%) – For each unit, there will be a quiz based on class content and after-class assignment. Each quiz will be graded on a 20-point scale and the average score of all the quizzes will be calculated in the final grade. Missed sectional quizzes cannot be made up.

Page 23: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

3) Student Group Project (30%) – At the beginning of the course, students will be divided into a number of 4-person teams (some teams might have 5 persons depending on class size). Each student team will be asked to give a 10-minute presentation (in English) in the last class session, interpreting on a problematic encounter between people from two different cultures, an encounter in which there is some kind of failure in communication due to cultural misunderstanding. The presentation will be followed by a short Q&A session. Students are supposed to apply what you have learned in this class to deliver your presentation in a persuasive manner.

Team members must work together to prepare a 10-12 PowerPoint slides presentation and the PowerPoint file should be submitted electronically before the presentation date. (Please make sure that you get an email confirmation acknowledging receipt of the file).

To avoid any free-riding, team members must all participate in delivering the presentation. Failing to show up in team presentation would reduce your score for this part by 50%.

Page 24: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

4) Individual Final Report (30%) –Each student is required to write a final paper of minimum 1,000 words (allowance of 100 words over limit, typed and in Chinese) on certain aspects of intercultural communication, the impression of which has been changed after you take the course, and explain why you used to have such impression and what (especially what you have learned in the class) makes you change your mind. You are strongly encouraged to use real-life examples and present your view with clarity and creativity.

The report must be submitted electronically before the last class session. Late submission of the report would reduce your score for this part by 5% for each day passing the deadline.

Page 25: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

5) Extra credit – Extra credits will be awarded on voluntary writing essays (not less than 300 words each, typed and in English) commenting on what your have learned from the class. Each essay will be awarded 2-5 points based on quality in the final grade.

Page 26: Intercultural Communication : An introduction 朱一凡 Class e-mail: interculturalsjtu@gmail.com,interculturalsjtu@gmail.com password: intercultural Instructor:

Thank You!